Aliwal Manor Care Home

Turners Lane, Whittlesey, Peterborough PE7 1EH
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9.9 72 Reviews
  • Aliwal Manor Care Home, Peterborough
Caring for 32 people, Aliwal Manor is a small, intimate care home with a big heart. They offer expert, personal care and support to people needing respite care and long-term residential care, residential dementia care and end of life care in a comfortable and attractive environment.

The team members, many of whom live in the local areas of Whittlesey, Turves and Peterborough, pride themselves on their warm and friendly approach and develop strong relationships with residents, and those closest to them, to ensure a holistic and person-centred approach to care.

They also run a day centre once a week for elderly people living in the community to visit and help develop new friendships.

Small and friendly, Aliwal Manor offers residents a real home from home.


At a Glance
- 32 Bedrooms
- Couples can be accommodated
- Gardens with allotment, chickens, rabbits and guinea fowl
- Visitors welcome at all times
- All floors are wheelchair accessible
- Wi-Fi available
- Car parking
- Pets by arrangement
- Services and Support
- Residential care
- Residential dementia care
- Respite care
- End of life care
- Day care
- Hairdressing salon offering hair and nail treatments
- Visiting Chiropodist, Optician and Podiatrist
- Freshly prepared meals cooked within the home
- Private dining in own room, if preferred
- Own GP, if required
- Full activities programme including gardening club, art and craft sessions, regular outings, church services and reminiscence therapy sessions at the local museum and within the home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1150
  • Self-Funded Residential Dementia Care: from £1150
  • RESPITE Self-Funded Residential Care: from £1150
  • RESPITE Self-Funded Residential Dementia Care: from £1150

These prices are only a guideline, please contact Aliwal Manor Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sally Allen (Home manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (2)

Parking

  • On site parking

Aliwal Manor Care Home Reviews (72)

9.9

Aliwal Manor Care Home has a Review Score of 9.9 (9.859) out of 10, based on 16 reviews in the last 2 years.
Over all time Aliwal Manor Care Home has 72 reviews.

Overall Experience
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Date Published
  • 72
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Reviewer Connection to Aliwal Manor Care Home
  • 22
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  • 2
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Total of 72, showing 61-72
Review from J B (Daughter-in-law of Resident) published on 15 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Father-in-law admitted as an interim bed, been made to feel very welcome and encouraged to be independent again. His mobility and confidence has improved loads thanks to staff.
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Review from Yvette G (Stepmother of Resident) published on 25 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a place you feel comfortable to visit.
Residents are well cared for, carers take the time to get to know their residents and will always make time for them.
Nothing is too much trouble.
Visitors always made welcome.
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Review from Elizabeth P (Daughter of Resident) published on 25 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very helpful to residents and visitors.
There is a pleasant ambience about the place.
The staff are local people who understand the needs of local people.
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Review from S H (Daughter-in-law of Resident) published on 21 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother in law settled very quickly, the staff are very lovely and friendly. It smells nice everywhere and she has a lovely big room, it's decorated nice and fresh lovely gardens.
I really enjoy visiting.
When the family go mother in law seems to be busy Bingo etc, which is lovely she is keeping busy.
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Review from N K (Granddaughter of Resident) published on 21 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time I visit Nan the staff are friendly and helpful. The rooms Nan uses are all clean and tidy.
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Review from Gillian W (Relative of Resident) published on 30 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Couldn't fault Aliwal Manor. The staff are so kind and helpful, just sorry my relative was not able to stay. But, the staff were helpful in finding us another care home which I was most grateful to a sister company which made it a less stressful move. I cannot speak more highly of the manager and team.
Thank you for helping me through a very stressful time.
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Review from Lyn R (Niece of Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Based on visits to the home and information given to us by the resident who has full capacity but is totally blind and therefore cannot take or does not want to take part in many of the activities. We have always found the staff caring and willing to assist.
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Review from John K (Son of Resident) published on 12 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the Aliwal care home very clean and welcoming. The staff are friendly and helpful. My mother who resides there is happy and well looked after.
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Review from Ray A (Brother of Resident) published on 27 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The Aliwal Manor care home is like a home from home for the residents. The staff are so kind and compassionate to those in their care. They are prepared to go that extra mile. The home is run on a Gold Standard Rating. I have nothing but praise for the home and the staff who work tirelessly for the
residents. It is how a care home should be.
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Review from V B (Niece of Resident) published on 26 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely cosy home. Beautifully decorated throughout. Residents rooms as well as all communal areas very clean and tidy. Each unit has own lounge with small attached kitchen for visitors to use when spending time with their resident. Staff kind and attentive. One of the best homes I have visited while
choosing a place for our elderly relative.
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Review from J R (Niece of Resident) published on 26 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first visit, I was very impressed by this lovely home and made to feel very welcome by all the staff. Everywhere clean and tidy and lovely gardens for the residents to enjoy. I would fully recommend.
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Review from Sidney J (Resident) assisted by family/friend published on 19 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Welcomed by staff on arrival. Sat among the group and chatted while drinking tea and eating biscuits. Very friendly and comfortable atmosphere. Played a card game (pontoon?) and enjoyed that.
Played bingo, had dinner which was very nice. then relaxed doing jigsaws and chatting.
Overall very pleasant
few hours.
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Current Review Score: 9.9 (9.859)

Overview of Review Score

The Review Score of 9.9 (9.859) out of 10 for Aliwal Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.859 for Aliwal Manor Care Home is calculated as follows: ( (168 Excellents x 5) + (21 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 192 Ratings = 4.859
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Aliwal Manor Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (2)

Sally

Sally Allen

Job Title: Home Manager Joined: 2023

Sally has worked in care for 15 years. She has worked in a variety of settings including Care Homes, Rehabilitation Units and providing End of Life care for people in their own homes.


Sally then progressed to Team Manager, working for a domiciliary care agency.


Sally joined Aliwal on May 23 as Deputy Manager and was promoted to Home Manager on November 23.


Sally has achieved her NVQ levels 2 & 3 in Health and Social Care and is currently working towards level 5.

Simona

Simona Nikova

Job Title: Deputy Manager Joined: 2021

Simona has been working in the care sector for 15 years, providing person-centered care to individuals in both residential and nursing settings.


Starting as a Healthcare Assistant, Simona worked her way through the sector getting experience in different roles, before recently being promoted to the Deputy Manager at Aliwal Manor. Her varied experience, caring nature, and developed skill set mean she is the perfect person for this role.

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