






Caring for 32 people, Aliwal Manor is a small, intimate care home with a big heart. They offer expert, personal care and support to people needing respite care and long-term residential care, residential dementia care and end of life care in a comfortable and attractive environment.
The team members, many of whom live in the local areas of Whittlesey, Turves and Peterborough, pride themselves on their warm and friendly approach...
Care Provided by Excelcare Aliwal Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 32 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Excelcare Aliwal Manor Care Home for full pricing details and T&Cs.
Contact Excelcare Aliwal Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Excelcare
- Private Owned
Person in charge
- Sally Allen (Home manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (32)
- Single Rooms with ensuite Wet Room (2)
Parking
- On site parking
Excelcare Aliwal Manor Care Home Reviews (81)
Excelcare Aliwal Manor Care Home has a Review Score of 9.8 (9.845) out of 10, based on 21 reviews in the last 2 years.
Over all time Excelcare Aliwal Manor Care Home has 81 reviews.
Since coming to Aliwal Manor my father looks really well looked after. Extremely pleased with the care Dad receives. Staff and management are very pleasant and helpful.
My mum came to Aliwal Manor after discharge from hospital for Interim Care. Unfortunately, Mum was unable to benefit from all their amazing care, in as much as she is now end-of-life. Nevertheless, I am really impressed and truly grateful for their kindness and compassion. Nothing is too much trouble.
My family and I are most satisfied with Aliwal Manor Care Home. The staff are very caring and meet all our Mum's needs. The standard of food is highly recommended. Cleanliness throughout the home is first-rate. We have always found the Manager to be most helpful and easy to talk to. We find all the staff most approachable and willing to help with any queries one might have. Throughout Covid, they have managed extremely well although like every other home all entertainment brought into the home weekly had to stop but the lifestyle co-ordinator has kept all residents very happy and busy with lots of activities to ensure they get regular stimulation and exercise as well as many games and much laughter shared with other residents whilst taking part.
The staff are very friendly/caring and professional.
My auntie was so looked after, it was like she had extended family with all of the carers. She was so happy. When my auntie passed away in June the carers went above and beyond, not just for my auntie but for myself too. My auntie's dementia needs were always met and always with a smile. When I was with her and a carer walked in she welcomed them with a lovely smile, she loved them all and she used to tell them that too. It’s never easy having a loved one in a care home but here, it was the perfect home in all areas. A big thank you to you all, you are all amazing.
My Nan is very happy at Aliwal and is full of praise for all the staff. There is always something fun and engaging for all the residents, and Nan sometimes participates which is keeping her stimulated. Well done all that work at and run this loving care home.
I cannot fault the care given on a daily basis to my Mum, the care and compassion is exceptional. All the staff are amazing and so dedicated to their jobs displaying caring qualities above and beyond. They have kept our loved ones safe throughout the pandemic and continue to do so. The residents and staff are always happy and this is down to the dedication of all the staff in keeping them motivated and having fun encouraging residents to participate in the activities on offer. Thank you for providing my Mum with a loving and caring home, I can rest assured she is in safe hands 24/7.
I am very happy with the care my Nan receives, she has praised all the staff herself and is very happy here. The staff are professional friendly and helpful. They have also been very vigilant during the pandemic making sure the residents stay safe during visits.
Treated with nothing but exemplary care, kindness and dignity. Whilst only there for 12 weeks I was made to feel very welcome by the wonderful staff and residents add my every need catered for. I would also say that the quality of the meals provided was excellent - worthy of any restaurant.
Although dad's time at Aliwal Manor was short, the care he received was excellent. Knowing he was so well looked after gave us peace of mind, for which we are so thankful. We have nothing but admiration for all the staff at Aliwal Manor, they are fabulous.
Always responsive and understanding. The staff are kind and always show empathy. The manager and deputy manager are very easy to talk to and always ready to discuss any concerns. I know mum was well looked after and happy at Aliwal Manor.
Thank you for your kind words, very much appreciated.
My mother has been in the home for three years and I have only my heartfelt thanks to each and every one of the staff. I have always felt welcome, they are lovely to my mum and keep me involved with the home and my mum's care.
Have been seeing my mum for three years in this home; she has always been looked after and still is. All the best for the future.
Excellent care home with friendly kind staff, lots of activities and excellent food. I think a little more care on the laundry would be good. But apart from that no complaints.
Highly recommend.
Always very friendly and helpful. Treat residents with great care.
Always feel welcome. Staff are very helpful and pleasant, communication has been great during Covid-19 well done to everyone and thank you.
Only thing she complains about is the standard of food, she has always been a keen cook but has very exacting standards where food is concerned.
Aliwal Manor have managed the coronavirus situation very professionally.
Very pleased with the care my mother receives, she gets on well with all the staff. They looked after her very well when she was ill and she is now back to her normal self. Well done to them all in getting through this difficult time.
Our Nan has seemed to blossom during her time in Aliwal Manor. We no longer worry about her being on her own and feel confident that she is being looked after and settled. As visitors, always made welcome and we love looking at the social media photographs!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 December 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (13) & Events (2)
- 08 Jul 2026
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
- 06 Jan 2026
Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
- 20 Nov 2025
An African Experience Day was recently hosted at Aliwal Manor Care Home to immerse everyone in the vibrant culture of the continent. Earlier in the year, Aliwal Manor marked Chinese...
- 12 Aug 2026Organiser: Excelcare Aliwal Manor Care Home
- 27 Aug 2026Organiser: Excelcare Aliwal Manor Care Home
Accreditations
There are no accreditations posted yet for Excelcare Aliwal Manor Care Home.
Meet the Team (2)

Sally has worked in care for 15 years. She has worked in a variety of settings including Care Homes, Rehabilitation Units and providing End of Life care for people in their own homes.
Sally then progressed to Team Manager, working for a domiciliary care agency.
Sally joined Aliwal on May 23 as Deputy Manager and was promoted to Home Manager on November 23.
Sally has achieved her NVQ levels 2 & 3 in Health and Social Care and is currently working towards level 5.

Simona has been working in the care sector for 15 years, providing person-centered care to individuals in both residential and nursing settings.
Starting as a Healthcare Assistant, Simona worked her way through the sector getting experience in different roles, before recently being promoted to the Deputy Manager at Aliwal Manor. Her varied experience, caring nature, and developed skill set mean she is the perfect person for this role.
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