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Excelcare Aliwal Manor Care Home

Turners Lane, Whittlesey, Peterborough, Cambridgeshire PE7 1EH
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Excelcare Aliwal Manor Care Home, Peterborough
Excelcare Aliwal Manor Care Home, Peterborough
Excelcare Aliwal Manor Care Home, Peterborough

Caring for 32 people, Aliwal Manor is a small, intimate care home with a big heart. They offer expert, personal care and support to people needing respite care and long-term residential care, residential dementia care and end of life care in a comfortable and attractive environment.

The team members, many of whom live in the local areas of Whittlesey, Turves and Peterborough, pride themselves on their warm and friendly approach...  

Care Provided by Excelcare Aliwal Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,150From £1,150
Residential Dementia CareFrom £1,150From £1,150

Contact Excelcare Aliwal Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sally Allen (Home manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (32)
  • Single Rooms with ensuite Wet Room (2)

Parking

  • On site parking

Excelcare Aliwal Manor Care Home Reviews (81)

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9.8

Excelcare Aliwal Manor Care Home has a Review Score of 9.8 (9.845) out of 10, based on 21 reviews in the last 2 years. Over all time Excelcare Aliwal Manor Care Home has 81 reviews.

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Showing 81 reviews matching selected criteria
Review from L R (Daughter of Resident) published on 29 March 2022 Submitted via Postal Card
Overall Experience

Since coming to Aliwal Manor my father looks really well looked after. Extremely pleased with the care Dad receives. Staff and management are very pleasant and helpful.

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Review from Shirley W (Daughter of Resident) published on 24 March 2022 Submitted via Postal Card
Overall Experience

My mum came to Aliwal Manor after discharge from hospital for Interim Care. Unfortunately, Mum was unable to benefit from all their amazing care, in as much as she is now end-of-life. Nevertheless, I am really impressed and truly grateful for their kindness and compassion. Nothing is too much trouble.

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Review from M S (Daughter of Resident) published on 9 February 2022 Submitted via Website
Overall Experience

My family and I are most satisfied with Aliwal Manor Care Home. The staff are very caring and meet all our Mum's needs. The standard of food is highly recommended. Cleanliness throughout the home is first-rate. We have always found the Manager to be most helpful and easy to talk to. We find all the staff most approachable and willing to help with any queries one might have. Throughout Covid, they have managed extremely well although like every other home all entertainment brought into the home weekly had to stop but the lifestyle co-ordinator has kept all residents very happy and busy with lots of activities to ensure they get regular stimulation and exercise as well as many games and much laughter shared with other residents whilst taking part.

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Review from Paul F (Son of Resident) published on 21 January 2022 Submitted via Postal Card
Overall Experience

The staff are very friendly/caring and professional.

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Review from Tracy S (Niece of Resident) published on 30 November 2021 Submitted via Website
Overall Experience

My auntie was so looked after, it was like she had extended family with all of the carers. She was so happy. When my auntie passed away in June the carers went above and beyond, not just for my auntie but for myself too. My auntie's dementia needs were always met and always with a smile. When I was with her and a carer walked in she welcomed them with a lovely smile, she loved them all and she used to tell them that too. It’s never easy having a loved one in a care home but here, it was the perfect home in all areas. A big thank you to you all, you are all amazing.

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Review from Rachel B (Granddaughter of Resident) published on 30 November 2021 Submitted via Website
Overall Experience

My Nan is very happy at Aliwal and is full of praise for all the staff. There is always something fun and engaging for all the residents, and Nan sometimes participates which is keeping her stimulated. Well done all that work at and run this loving care home.

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Review from Caroline B (Daughter of Resident) published on 30 August 2021 Submitted via Website
Overall Experience

I cannot fault the care given on a daily basis to my Mum, the care and compassion is exceptional. All the staff are amazing and so dedicated to their jobs displaying caring qualities above and beyond. They have kept our loved ones safe throughout the pandemic and continue to do so. The residents and staff are always happy and this is down to the dedication of all the staff in keeping them motivated and having fun encouraging residents to participate in the activities on offer. Thank you for providing my Mum with a loving and caring home, I can rest assured she is in safe hands 24/7.

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Review from Alison N (Granddaughter of Resident) published on 30 August 2021 Submitted via Website
Overall Experience

I am very happy with the care my Nan receives, she has praised all the staff herself and is very happy here. The staff are professional friendly and helpful. They have also been very vigilant during the pandemic making sure the residents stay safe during visits.

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Review from Stephen W (Respite Resident) published on 24 August 2021 Submitted via Postal Card
Overall Experience

Treated with nothing but exemplary care, kindness and dignity. Whilst only there for 12 weeks I was made to feel very welcome by the wonderful staff and residents add my every need catered for. I would also say that the quality of the meals provided was excellent - worthy of any restaurant.

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Review from Paul H (Son of Resident) published on 23 August 2021 Submitted via Website
Overall Experience

Although dad's time at Aliwal Manor was short, the care he received was excellent. Knowing he was so well looked after gave us peace of mind, for which we are so thankful. We have nothing but admiration for all the staff at Aliwal Manor, they are fabulous.

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Review from L S (Daughter of Resident) published on 6 August 2021 Submitted via Postal Card
Overall Experience

Always responsive and understanding. The staff are kind and always show empathy. The manager and deputy manager are very easy to talk to and always ready to discuss any concerns. I know mum was well looked after and happy at Aliwal Manor.

Reply from Vanessa Dodd, Regional Administration Manager at Excelcare Aliwal Manor Care Home

Thank you for your kind words, very much appreciated.

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Review from L P (Daughter of Resident) published on 11 June 2021 Submitted via Postal Card
Overall Experience

My mother has been in the home for three years and I have only my heartfelt thanks to each and every one of the staff. I have always felt welcome, they are lovely to my mum and keep me involved with the home and my mum's care.

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Review from Neil F (Son of Resident) published on 10 June 2021 Submitted via Postal Card
Overall Experience

Have been seeing my mum for three years in this home; she has always been looked after and still is. All the best for the future.

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Review from June B (Daughter of Resident) published on 10 June 2021 Submitted via Postal Card
Overall Experience

Excellent care home with friendly kind staff, lots of activities and excellent food. I think a little more care on the laundry would be good. But apart from that no complaints.

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Review from P C (Relative of Resident) published on 16 September 2020 Submitted via Postal Card
Overall Experience
Excellent care home with fantastic staff. One of the best for miles.

Highly recommend.

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Review from C M (Sister of Resident) published on 9 September 2020 Submitted via Postal Card
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Always very friendly and helpful. Treat residents with great care.

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Review from K B (Son of Resident) published on 9 September 2020 Submitted via Postal Card
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Always feel welcome. Staff are very helpful and pleasant, communication has been great during Covid-19 well done to everyone and thank you.

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Review from I K (Son of Resident) published on 7 September 2020 Submitted via Postal Card
Overall Experience
My mother is very stubborn and resisted at first to going into care. Now she is very settled and has nothing but good to say about the staff.
Only thing she complains about is the standard of food, she has always been a keen cook but has very exacting standards where food is concerned.

Aliwal Manor have managed the coronavirus situation very professionally.

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Review from G O (Daughter of Resident) published on 4 September 2020 Submitted via Postal Card
Overall Experience

Very pleased with the care my mother receives, she gets on well with all the staff. They looked after her very well when she was ill and she is now back to her normal self. Well done to them all in getting through this difficult time.

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Review from Dawn H (Granddaughter of Resident) published on 22 April 2020 Submitted via Website
Overall Experience

Our Nan has seemed to blossom during her time in Aliwal Manor. We no longer worry about her being on her own and feel confident that she is being looked after and settled. As visitors, always made welcome and we love looking at the social media photographs!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 December 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (13) & Events (2)

News
  • 08 Jul 2026

    It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...

  • 06 Jan 2026

    Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...

  • 20 Nov 2025

    An African Experience Day was recently hosted at Aliwal Manor Care Home to immerse everyone in the vibrant culture of the continent. Earlier in the year, Aliwal Manor marked Chinese...

Upcoming Events

Awards / Recognitions (9)

  • 30 Jan 2026Recipient: Excelcare
  • 31 Jan 2025Recipient: Excelcare
  • 31 Jan 2024Recipient: Excelcare

Accreditations

There are no accreditations posted yet for Excelcare Aliwal Manor Care Home.

Meet the Team (2)

Sally Allen
Sally AllenJob Title:Home ManagerJoined: 2023

Sally has worked in care for 15 years. She has worked in a variety of settings including Care Homes, Rehabilitation Units and providing End of Life care for people in their own homes.

Sally then progressed to Team Manager, working for a domiciliary care agency.

Sally joined Aliwal on May 23 as Deputy Manager and was promoted to Home Manager on November 23.

Sally has achieved her NVQ levels 2 & 3 in Health and Social Care and is currently working towards level 5.

Simona Nikova
Simona NikovaJob Title:Deputy ManagerJoined: 2021

Simona has been working in the care sector for 15 years, providing person-centered care to individuals in both residential and nursing settings.

Starting as a Healthcare Assistant, Simona worked her way through the sector getting experience in different roles, before recently being promoted to the Deputy Manager at Aliwal Manor. Her varied experience, caring nature, and developed skill set mean she is the perfect person for this role.

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