






Caring for 32 people, Aliwal Manor is a small, intimate care home with a big heart. They offer expert, personal care and support to people needing respite care and long-term residential care, residential dementia care and end of life care in a comfortable and attractive environment.
The team members, many of whom live in the local areas of Whittlesey, Turves and Peterborough, pride themselves on their warm and friendly approach...
Care Provided by Excelcare Aliwal Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 32 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Excelcare Aliwal Manor Care Home for full pricing details and T&Cs.
Contact Excelcare Aliwal Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Excelcare
- Private Owned
Person in charge
- Sally Allen (Home manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (32)
- Single Rooms with ensuite Wet Room (2)
Parking
- On site parking
Excelcare Aliwal Manor Care Home Reviews (81)
Excelcare Aliwal Manor Care Home has a Review Score of 9.8 (9.845) out of 10, based on 21 reviews in the last 2 years.
Over all time Excelcare Aliwal Manor Care Home has 81 reviews.
The staff are friendly and responsive. The atmosphere when I visit is positive and relaxed. I am informed promptly of any issues arising.
Thank you for your kind review of Aliwal Manor. We take great pride in making people calm and relaxed when they come through our doors.
Particularly like the separate break-out rooms. As I have no internet access or access to a computer I sometimes miss out on activities that are shared in this way.
Thank you for taking the time to write a review, always feel free to come and talk to the Manager when you visit if there is anything we can support you or your loved one with.
I had a review today with the deputy manager along with my sister. It was good to get feedback on how my mum and dad were doing from their day to day routine. It also allowed us to ask questions and were given good answers. The home is making some positive changes. I feel my parents are getting very good care and that they have the best interests of the residents at heart. Activities are improving, as they dwindle off for a short while. Overall, it is a lovely care home. The staff are always friendly when we visit.
Thank you for taking the time to leave this positive review. We are so pleased to hear that your mum and dad are happy being part of our Aliwal family. We appreciate your kind words and I will make sure the team is aware.
I had to tell my mum that her younger brother had passed, as although she has dementia, she always asks if I've seen him. I told the manager and she was very helpful and supportive when telling my mum. She made sure that all the staff were aware. I left knowing that Mum would be okay if she got upset or asked anything.
Thank you for taking the time to write a review of Aliwal Manor Care Home. We are pleased to hear all of the team were helpful to you at this difficult time.
Great little home. Friendly staff. Mother is very happy and looked after well.
Thank you for your review, and I will let the team know your lovely comments. I hope Mum continues to be happy with us; it is our pleasure caring for her.
Aliwal Manor Care Home is a proper care home. You don’t need a million-pound exterior to provide quality care. Care is about looking after individual needs, well-being, happiness and love. It’s not about ticking boxes for CQC ratings, it’s about making elderly, vulnerable people a new home where they feel safe and loved.
Thank you for this lovely review. I will share your comments with the team.
My grandmother is a new resident at Aliwal Manor Care Home. Our first impressions were that the home is clean and smells nice, modern decor with a homely feel. The staff are very kind and helpful with a genuine interest in residents' well-being. The home is well-run, everything was explained and discussed with the family. So far, everything we have experienced and witnessed has been positive and we are thankful that a difficult decision has been made comforting and reassuring.
Thank you for kind words. I will pass on your lovely comments to the team.
After being very apprehensive about Mum settling into her new surroundings, I am more than happy with the care and friendliness she has received from the lovely staff. The home is lovely, 'a real home from home'.
Thank you for your review. I will pass on your lovely comments to the team.
Very impressed with the level of care. The home is spotlessly clean. I cannot speak highly enough about the manager and staff at Aliwal; they are all amazing. Thank you.
Thank you for your feedback. I will pass on your lovely comments to the team.
My elderly friend and neighbour first visited Aliwal Manor Care Home last summer for respite while I was away on holiday. This was followed by her becoming a full time resident at the end of the summer. She has settled in very well and we find the home to be very comfortable and caring. The food and entertainment is very good and the communication is excellent. Would wholeheartedly recommend to anybody looking for a caring home from home environment.
Thank you for your feedback. It is lovely to hear your friend has settled in very well.
The home is very good. All the carers and staff are all really helpful and attentive. I am happy with the care of my mother.
Thank you for your feedback it is very much appreciated.
My mother was very nervous when first arriving, this was the second home we tried. There were tears when we left her. Two weeks respite later she was happy and smiling. 24-hour care got too much for me so arranged a second respite time. By the end of that, she now has two places called home. My house and Aliwal. She is happy and the staff have got her involved much more with the others. No pressure just enthusiasm, caring and understanding. Wholeheartedly recommend to anyone. Thanks Aliwal!
Thank you for this fabulous feedback. It is a pleasure to have your mum living with us.
Everything is excellent.
Thank you for your valued feedback, it is a pleasure to have you living in our home.
I have no complaints.
Thank you for the lovely feedback, it is an absolute pleasure having you living with us.
Very good.
Thank you for your valued review, it is a pleasure to have you living in our home.
Very caring, friendly.
Thank you for your feedback, it is a pleasure to have you and your husband living with us.
My mother has been here for 3 weeks and can’t fault the service. Staff are very caring and can’t do enough to make the residents comfortable. The gardens and facilities are amazing, my mum has been encouraged to spend time outside something she hasn’t done for ages. Would say highly recommend if you are looking for somewhere for your family members.
Thank you Karen for your lovely comments. It is an absolute pleasure taking care of your mum.
Great care home. Just what my sister and brother-in-law needed. Staff helpful and friendly. Recommend the care home to anyone.
Since the moment my dad was to be placed at Aliwal Manor the care of the staff has been great, from liaising with the hospital, his GP, and the family. His respite care has helped him enormously. He is treated with respect and dignity. The food is very good and they cater for his food allergy well. Happy to recommend to others in a similar position who need residential care, whether it be short or long-term.
Hi Ann. Thank you for taking the time to share your experience of Aliwal Manor. We are so pleased to have been fortunate enough to help and support your father and it's lovely to hear that you would recommend us to others.
The care my mum receives is amazing. The staff are compassionate, understanding and so friendly. I'm informed about my mum and kept in the loop. I can't praise the staff at Aliwal Manor enough.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 December 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (13) & Events (2)
- 08 Jul 2026
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
- 06 Jan 2026
Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
- 20 Nov 2025
An African Experience Day was recently hosted at Aliwal Manor Care Home to immerse everyone in the vibrant culture of the continent. Earlier in the year, Aliwal Manor marked Chinese...
- 12 Aug 2026Organiser: Excelcare Aliwal Manor Care Home
- 27 Aug 2026Organiser: Excelcare Aliwal Manor Care Home
Accreditations
There are no accreditations posted yet for Excelcare Aliwal Manor Care Home.
Meet the Team (2)

Sally has worked in care for 15 years. She has worked in a variety of settings including Care Homes, Rehabilitation Units and providing End of Life care for people in their own homes.
Sally then progressed to Team Manager, working for a domiciliary care agency.
Sally joined Aliwal on May 23 as Deputy Manager and was promoted to Home Manager on November 23.
Sally has achieved her NVQ levels 2 & 3 in Health and Social Care and is currently working towards level 5.

Simona has been working in the care sector for 15 years, providing person-centered care to individuals in both residential and nursing settings.
Starting as a Healthcare Assistant, Simona worked her way through the sector getting experience in different roles, before recently being promoted to the Deputy Manager at Aliwal Manor. Her varied experience, caring nature, and developed skill set mean she is the perfect person for this role.
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