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Excelcare Aliwal Manor Care Home

Turners Lane, Whittlesey, Peterborough, Cambridgeshire PE7 1EH
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Excelcare Aliwal Manor Care Home, Peterborough
Excelcare Aliwal Manor Care Home, Peterborough
Excelcare Aliwal Manor Care Home, Peterborough

Caring for 32 people, Aliwal Manor is a small, intimate care home with a big heart. They offer expert, personal care and support to people needing respite care and long-term residential care, residential dementia care and end of life care in a comfortable and attractive environment.

The team members, many of whom live in the local areas of Whittlesey, Turves and Peterborough, pride themselves on their warm and friendly approach...  

Care Provided by Excelcare Aliwal Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,150From £1,150
Residential Dementia CareFrom £1,150From £1,150

Contact Excelcare Aliwal Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sally Allen (Home manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (32)
  • Single Rooms with ensuite Wet Room (2)

Parking

  • On site parking

Excelcare Aliwal Manor Care Home Reviews (81)

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9.8

Excelcare Aliwal Manor Care Home has a Review Score of 9.8 (9.845) out of 10, based on 21 reviews in the last 2 years. Over all time Excelcare Aliwal Manor Care Home has 81 reviews.

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Showing 81 reviews matching selected criteria
Review from M R (Friend of Resident) published on 9 September 2024 Submitted via Postal Card
Overall Experience

The staff are friendly and responsive. The atmosphere when I visit is positive and relaxed. I am informed promptly of any issues arising.

Reply from Sally Allen, Manager at Excelcare Aliwal Manor Care Home

Thank you for your kind review of Aliwal Manor. We take great pride in making people calm and relaxed when they come through our doors.

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Review from S M (Friend of Resident) published on 9 April 2024 Submitted via Postal Card
Overall Experience

Particularly like the separate break-out rooms. As I have no internet access or access to a computer I sometimes miss out on activities that are shared in this way.

Reply from Jayne Masterson, Regional Director at Excelcare Aliwal Manor Care Home

Thank you for taking the time to write a review, always feel free to come and talk to the Manager when you visit if there is anything we can support you or your loved one with.

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Review from Janet S (Daughter of Resident) published on 2 April 2024 Submitted via Postal Card
Overall Experience

I had a review today with the deputy manager along with my sister. It was good to get feedback on how my mum and dad were doing from their day to day routine. It also allowed us to ask questions and were given good answers. The home is making some positive changes. I feel my parents are getting very good care and that they have the best interests of the residents at heart. Activities are improving, as they dwindle off for a short while. Overall, it is a lovely care home. The staff are always friendly when we visit.

Reply from Jayne Masterson, Regional Director at Excelcare Aliwal Manor Care Home

Thank you for taking the time to leave this positive review. We are so pleased to hear that your mum and dad are happy being part of our Aliwal family. We appreciate your kind words and I will make sure the team is aware.

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Review from J B (Daughter of Resident) published on 21 March 2024 Submitted via Postal Card
Overall Experience

I had to tell my mum that her younger brother had passed, as although she has dementia, she always asks if I've seen him. I told the manager and she was very helpful and supportive when telling my mum. She made sure that all the staff were aware. I left knowing that Mum would be okay if she got upset or asked anything.

Reply from Laura Nightingale, Sales and Marketing Business Partner at Excelcare Aliwal Manor Care Home

Thank you for taking the time to write a review of Aliwal Manor Care Home. We are pleased to hear all of the team were helpful to you at this difficult time.

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Review from Carol B (Son of Resident) published on 3 October 2023 Submitted via Postal Card
Overall Experience

Great little home. Friendly staff. Mother is very happy and looked after well.

Reply from Sarah Dean, Manager at Excelcare Aliwal Manor Care Home

Thank you for your review, and I will let the team know your lovely comments. I hope Mum continues to be happy with us; it is our pleasure caring for her.

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Review from C F (Son of Resident) published on 5 September 2023 Submitted via Website
Overall Experience

Aliwal Manor Care Home is a proper care home. You don’t need a million-pound exterior to provide quality care. Care is about looking after individual needs, well-being, happiness and love. It’s not about ticking boxes for CQC ratings, it’s about making elderly, vulnerable people a new home where they feel safe and loved.

Reply from Sarah Dean, Manager at Excelcare Aliwal Manor Care Home

Thank you for this lovely review. I will share your comments with the team.

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Review from Laura J (Granddaughter of Resident) published on 22 August 2023 Submitted via Postal Card
Overall Experience

My grandmother is a new resident at Aliwal Manor Care Home. Our first impressions were that the home is clean and smells nice, modern decor with a homely feel. The staff are very kind and helpful with a genuine interest in residents' well-being. The home is well-run, everything was explained and discussed with the family. So far, everything we have experienced and witnessed has been positive and we are thankful that a difficult decision has been made comforting and reassuring.

Reply from Sarah Dean, Manager at Excelcare Aliwal Manor Care Home

Thank you for kind words. I will pass on your lovely comments to the team.

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Review from Gail O (Daughter of Resident) published on 22 August 2023 Submitted via Postal Card
Overall Experience

After being very apprehensive about Mum settling into her new surroundings, I am more than happy with the care and friendliness she has received from the lovely staff. The home is lovely, 'a real home from home'.

Reply from Sarah Dean, Manager at Excelcare Aliwal Manor Care Home

Thank you for your review. I will pass on your lovely comments to the team.

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Review from R K (Son of Resident) published on 19 July 2023 Submitted via Postal Card
Overall Experience

Very impressed with the level of care. The home is spotlessly clean. I cannot speak highly enough about the manager and staff at Aliwal; they are all amazing. Thank you.

Reply from Sarah Dean, Manager at Excelcare Aliwal Manor Care Home

Thank you for your feedback. I will pass on your lovely comments to the team.

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Review from Sharon W (Friend of Resident) published on 10 April 2023 Submitted via Website
Overall Experience

My elderly friend and neighbour first visited Aliwal Manor Care Home last summer for respite while I was away on holiday. This was followed by her becoming a full time resident at the end of the summer. She has settled in very well and we find the home to be very comfortable and caring. The food and entertainment is very good and the communication is excellent. Would wholeheartedly recommend to anybody looking for a caring home from home environment.

Reply from Sarah Dean, Manager at Excelcare Aliwal Manor Care Home

Thank you for your feedback. It is lovely to hear your friend has settled in very well.

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Review from Lesley H (Daughter of Resident) published on 15 February 2023 Submitted via Postal Card
Overall Experience

The home is very good. All the carers and staff are all really helpful and attentive. I am happy with the care of my mother.

Reply from Andrea Layton, Home Manager at Excelcare Aliwal Manor Care Home

Thank you for your feedback it is very much appreciated.

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Review from C W (Son of Resident) published on 11 January 2023 Submitted via Postal Card
Overall Experience

My mother was very nervous when first arriving, this was the second home we tried. There were tears when we left her. Two weeks respite later she was happy and smiling. 24-hour care got too much for me so arranged a second respite time. By the end of that, she now has two places called home. My house and Aliwal. She is happy and the staff have got her involved much more with the others. No pressure just enthusiasm, caring and understanding. Wholeheartedly recommend to anyone. Thanks Aliwal!

Reply from Andrea Layton, Home Manager at Excelcare Aliwal Manor Care Home

Thank you for this fabulous feedback. It is a pleasure to have your mum living with us.

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Review from J R (Resident / Service User) published on 27 October 2022 Submitted via Postal Card
Overall Experience

Everything is excellent.

Reply from Andrea Layton, Home Manager at Excelcare Aliwal Manor Care Home

Thank you for your valued feedback, it is a pleasure to have you living in our home.

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Review from A K (Resident / Service User) published on 27 October 2022 Submitted via Postal Card
Overall Experience

I have no complaints.

Reply from andrea layton, Home Manager at Excelcare Aliwal Manor Care Home

Thank you for the lovely feedback, it is an absolute pleasure having you living with us.

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Review from S H (Resident / Service User) published on 25 October 2022 Submitted via Postal Card
Overall Experience

Very good.

Reply from Andrea Layton, Home Manager at Excelcare Aliwal Manor Care Home

Thank you for your valued review, it is a pleasure to have you living in our home.

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Review from M R (Resident / Service User) published on 12 October 2022 Submitted via Postal Card
Overall Experience

Very caring, friendly.

Reply from Andrea Layton, Home Manager at Excelcare Aliwal Manor Care Home

Thank you for your feedback, it is a pleasure to have you and your husband living with us.

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Review from Karen M (Daughter of Resident) published on 21 July 2022 Submitted via Website
Overall Experience

My mother has been here for 3 weeks and can’t fault the service. Staff are very caring and can’t do enough to make the residents comfortable. The gardens and facilities are amazing, my mum has been encouraged to spend time outside something she hasn’t done for ages. Would say highly recommend if you are looking for somewhere for your family members.

Reply from Andrea Layton, Home Manager at Excelcare Aliwal Manor Care Home

Thank you Karen for your lovely comments. It is an absolute pleasure taking care of your mum.

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Review from Gordon L (Brother of Resident) published on 7 July 2022 Submitted via Postal Card
Overall Experience

Great care home. Just what my sister and brother-in-law needed. Staff helpful and friendly. Recommend the care home to anyone.

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Review from Ann B (Daughter of Resident) published on 23 June 2022 Submitted via Postal Card
Overall Experience

Since the moment my dad was to be placed at Aliwal Manor the care of the staff has been great, from liaising with the hospital, his GP, and the family. His respite care has helped him enormously. He is treated with respect and dignity. The food is very good and they cater for his food allergy well. Happy to recommend to others in a similar position who need residential care, whether it be short or long-term.

Reply from Kirstan Sparshott, Regional Sales & Marketing Business Partner at Excelcare Aliwal Manor Care Home

Hi Ann. Thank you for taking the time to share your experience of Aliwal Manor. We are so pleased to have been fortunate enough to help and support your father and it's lovely to hear that you would recommend us to others.

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Review from Trudi M (Daughter of Resident) published on 8 April 2022 Submitted via Postal Card
Overall Experience

The care my mum receives is amazing. The staff are compassionate, understanding and so friendly. I'm informed about my mum and kept in the loop. I can't praise the staff at Aliwal Manor enough.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 December 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (13) & Events (2)

News
  • 08 Jul 2026

    It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...

  • 06 Jan 2026

    Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...

  • 20 Nov 2025

    An African Experience Day was recently hosted at Aliwal Manor Care Home to immerse everyone in the vibrant culture of the continent. Earlier in the year, Aliwal Manor marked Chinese...

Upcoming Events

Awards / Recognitions (9)

  • 30 Jan 2026Recipient: Excelcare
  • 31 Jan 2025Recipient: Excelcare
  • 31 Jan 2024Recipient: Excelcare

Accreditations

There are no accreditations posted yet for Excelcare Aliwal Manor Care Home.

Meet the Team (2)

Sally Allen
Sally AllenJob Title:Home ManagerJoined: 2023

Sally has worked in care for 15 years. She has worked in a variety of settings including Care Homes, Rehabilitation Units and providing End of Life care for people in their own homes.

Sally then progressed to Team Manager, working for a domiciliary care agency.

Sally joined Aliwal on May 23 as Deputy Manager and was promoted to Home Manager on November 23.

Sally has achieved her NVQ levels 2 & 3 in Health and Social Care and is currently working towards level 5.

Simona Nikova
Simona NikovaJob Title:Deputy ManagerJoined: 2021

Simona has been working in the care sector for 15 years, providing person-centered care to individuals in both residential and nursing settings.

Starting as a Healthcare Assistant, Simona worked her way through the sector getting experience in different roles, before recently being promoted to the Deputy Manager at Aliwal Manor. Her varied experience, caring nature, and developed skill set mean she is the perfect person for this role.

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