Aliwal Manor Care Home

Turners Lane, Whittlesey, Peterborough PE7 1EH
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9.9 72 Reviews
  • Aliwal Manor Care Home, Peterborough
Caring for 32 people, Aliwal Manor is a small, intimate care home with a big heart. They offer expert, personal care and support to people needing respite care and long-term residential care, residential dementia care and end of life care in a comfortable and attractive environment.

The team members, many of whom live in the local areas of Whittlesey, Turves and Peterborough, pride themselves on their warm and friendly approach and develop strong relationships with residents, and those closest to them, to ensure a holistic and person-centred approach to care.

They also run a day centre once a week for elderly people living in the community to visit and help develop new friendships.

Small and friendly, Aliwal Manor offers residents a real home from home.


At a Glance
- 32 Bedrooms
- Couples can be accommodated
- Gardens with allotment, chickens, rabbits and guinea fowl
- Visitors welcome at all times
- All floors are wheelchair accessible
- Wi-Fi available
- Car parking
- Pets by arrangement
- Services and Support
- Residential care
- Residential dementia care
- Respite care
- End of life care
- Day care
- Hairdressing salon offering hair and nail treatments
- Visiting Chiropodist, Optician and Podiatrist
- Freshly prepared meals cooked within the home
- Private dining in own room, if preferred
- Own GP, if required
- Full activities programme including gardening club, art and craft sessions, regular outings, church services and reminiscence therapy sessions at the local museum and within the home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1150
  • Self-Funded Residential Dementia Care: from £1150
  • RESPITE Self-Funded Residential Care: from £1150
  • RESPITE Self-Funded Residential Dementia Care: from £1150

These prices are only a guideline, please contact Aliwal Manor Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sally Allen (Home manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (2)

Parking

  • On site parking

Aliwal Manor Care Home Reviews (72)

9.9

Aliwal Manor Care Home has a Review Score of 9.9 (9.859) out of 10, based on 16 reviews in the last 2 years.
Over all time Aliwal Manor Care Home has 72 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Aliwal Manor Care Home
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Total of 72, showing 21-40
Review from Sharon W (Friend of Resident) published on 10 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly friend and neighbour first visited Aliwal Manor Care Home last summer for respite while I was away on holiday. This was followed by her becoming a full time resident at the end of the summer. She has settled in very well and we find the home to be very comfortable and caring. The food
and entertainment is very good and the communication is excellent. Would wholeheartedly recommend to anybody looking for a caring home from home environment.
Reply from Sarah Dean, Manager at Aliwal Manor Care Home

Thank you for your feedback. It is lovely to hear your friend has settled in very well.

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Review from Lesley H (Daughter of Resident) published on 15 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is very good. All the carers and staff are all really helpful and attentive. I am happy with the care of my mother.
Reply from Andrea Layton, Home Manager at Aliwal Manor Care Home

Thank you for your feedback it is very much appreciated.

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Review from C W (Son of Resident) published on 11 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was very nervous when first arriving, this was the second home we tried. There were tears when we left her. Two weeks respite later she was happy and smiling. 24-hour care got too much for me so arranged a second respite time. By the end of that, she now has two places called home. My house
and Aliwal. She is happy and the staff have got her involved much more with the others. No pressure just enthusiasm, caring and understanding. Wholeheartedly recommend to anyone. Thanks Aliwal!
Reply from Andrea Layton, Home Manager at Aliwal Manor Care Home

Thank you for this fabulous feedback. It is a pleasure to have your mum living with us.

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Review from J R (Resident) assisted by family/friend published on 27 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything is excellent.
Reply from Andrea Layton, Home Manager at Aliwal Manor Care Home

Thank you for your valued feedback, it is a pleasure to have you living in our home.

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Review from A K (Resident) published on 27 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no complaints.
Reply from andrea layton, Home Manager at Aliwal Manor Care Home

Thank you for the lovely feedback, it is an absolute pleasure having you living with us.

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Review from S H (Resident) published on 25 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good.
Reply from Andrea Layton, Home Manager at Aliwal Manor Care Home

Thank you for your valued review, it is a pleasure to have you living in our home.

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Review from M R (Resident) published on 12 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring, friendly.
Reply from Andrea Layton, Home Manager at Aliwal Manor Care Home

Thank you for your feedback, it is a pleasure to have you and your husband living with us.

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Review from Karen M (Daughter of Resident) published on 21 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been here for 3 weeks and can’t fault the service. Staff are very caring and can’t do enough to make the residents comfortable. The gardens and facilities are amazing, my mum has been encouraged to spend time outside something she hasn’t done for ages. Would say highly recommend if you
are looking for somewhere for your family members.
Reply from Andrea Layton, Home Manager at Aliwal Manor Care Home

Thank you Karen for your lovely comments. It is an absolute pleasure taking care of your mum.

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Review from Gordon L (Brother of Resident) published on 7 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great care home. Just what my sister and brother-in-law needed. Staff helpful and friendly. Recommend the care home to anyone.
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Review from Ann B (Daughter of Resident) published on 23 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since the moment my dad was to be placed at Aliwal Manor the care of the staff has been great, from liaising with the hospital, his GP, and the family. His respite care has helped him enormously. He is treated with respect and dignity. The food is very good and they cater for his food allergy well.
Happy to recommend to others in a similar position who need residential care, whether it be short or long-term.
Reply from Kirstan Sparshott, Regional Sales & Marketing Business Partner at Aliwal Manor Care Home

Hi Ann. Thank you for taking the time to share your experience of Aliwal Manor. We are so pleased to have been fortunate enough to help and support your father and it's lovely to hear that you would recommend us to others.

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Review from Trudi M (Daughter of Resident) published on 8 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mum receives is amazing. The staff are compassionate, understanding and so friendly. I'm informed about my mum and kept in the loop. I can't praise the staff at Aliwal Manor enough.
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Review from L R (Daughter of Resident) published on 29 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since coming to Aliwal Manor my father looks really well looked after. Extremely pleased with the care Dad receives. Staff and management are very pleasant and helpful.
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Review from Shirley W (Daughter of Resident) published on 24 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came to Aliwal Manor after discharge from hospital for Interim Care. Unfortunately, Mum was unable to benefit from all their amazing care, in as much as she is now end-of-life. Nevertheless, I am really impressed and truly grateful for their kindness and compassion. Nothing is too much trouble.
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Review from M S (Daughter of Resident) published on 9 February 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My family and I are most satisfied with Aliwal Manor Care Home. The staff are very caring and meet all our Mum's needs. The standard of food is highly recommended. Cleanliness throughout the home is first-rate. We have always found the Manager to be most helpful and easy to talk to. We find all the
staff most approachable and willing to help with any queries one might have. Throughout Covid, they have managed extremely well although like every other home all entertainment brought into the home weekly had to stop but the lifestyle co-ordinator has kept all residents very happy and busy with lots of activities to ensure they get regular stimulation and exercise as well as many games and much laughter shared with other residents whilst taking part.
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Review from Paul F (Son of Resident) published on 21 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly/caring and professional.
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Review from Rachel B (Granddaughter of Resident) published on 30 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Nan is very happy at Aliwal and is full of praise for all the staff. There is always something fun and engaging for all the residents, and Nan sometimes participates which is keeping her stimulated. Well done all that work at and run this loving care home.
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Review from Tracy S (Niece of Resident) published on 30 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My auntie was so looked after, it was like she had extended family with all of the carers. She was so happy. When my auntie passed away in June the carers went above and beyond, not just for my auntie but for myself too. My auntie's dementia needs were always met and always with a smile. When I was
with her and a carer walked in she welcomed them with a lovely smile, she loved them all and she used to tell them that too. It’s never easy having a loved one in a care home but here, it was the perfect home in all areas. A big thank you to you all, you are all amazing.
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Review from Alison N (Granddaughter of Resident) published on 30 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with the care my Nan receives, she has praised all the staff herself and is very happy here. The staff are professional friendly and helpful. They have also been very vigilant during the pandemic making sure the residents stay safe during visits.
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Review from Caroline B (Daughter of Resident) published on 30 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot fault the care given on a daily basis to my Mum, the care and compassion is exceptional. All the staff are amazing and so dedicated to their jobs displaying caring qualities above and beyond. They have kept our loved ones safe throughout the pandemic and continue to do so. The residents and
staff are always happy and this is down to the dedication of all the staff in keeping them motivated and having fun encouraging residents to participate in the activities on offer. Thank you for providing my Mum with a loving and caring home, I can rest assured she is in safe hands 24/7.
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Review from Stephen W (Respite Resident) assisted by family/friend published on 24 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Treated with nothing but exemplary care, kindness and dignity. Whilst only there for 12 weeks I was made to feel very welcome by the wonderful staff and residents add my every need catered for. I would also say that the quality of the meals provided was excellent - worthy of any restaurant.
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Current Review Score: 9.9 (9.859)

Overview of Review Score

The Review Score of 9.9 (9.859) out of 10 for Aliwal Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.859 for Aliwal Manor Care Home is calculated as follows: ( (168 Excellents x 5) + (21 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 192 Ratings = 4.859
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Aliwal Manor Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (2)

Sally

Sally Allen

Job Title: Home Manager Joined: 2023

Sally has worked in care for 15 years. She has worked in a variety of settings including Care Homes, Rehabilitation Units and providing End of Life care for people in their own homes.


Sally then progressed to Team Manager, working for a domiciliary care agency.


Sally joined Aliwal on May 23 as Deputy Manager and was promoted to Home Manager on November 23.


Sally has achieved her NVQ levels 2 & 3 in Health and Social Care and is currently working towards level 5.

Simona

Simona Nikova

Job Title: Deputy Manager Joined: 2021

Simona has been working in the care sector for 15 years, providing person-centered care to individuals in both residential and nursing settings.


Starting as a Healthcare Assistant, Simona worked her way through the sector getting experience in different roles, before recently being promoted to the Deputy Manager at Aliwal Manor. Her varied experience, caring nature, and developed skill set mean she is the perfect person for this role.

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