Windmill Lodge Care Centre

115 Lyham Road, London SW2 5PY

Windmill Lodge Care Centre is a 93 bed care home providing care for people requiring nursing and residential care. All rooms are en-suite, large and airy.

Their aim is to offer care with integrity. Residents are treated with respect and attention, whatever their individual needs.

Their philosophy of care is to provide the very best ‘home from home’ service with a balance of privacy and communal activity. People with restricted mobility have the option to have a one-to-one social activity programme devised especially for them.

Windmill Lodge Care Centre works closely with St Christopher’s Hospice’s Art for Health Programme. Their current EHO rating is 5 star. The home has been awarded Beacon Status, the highest possible award given by the Gold Standard Framework for end of life care in care homes (GSF). One of very few thus accredited nationally. This level of expertise means that people can stay in the home and receive the very best care until the end of their lives.

All areas of the home are accessible to wheelchair users.

Group: Excelcare Holdings

Person in charge: Grace Ale-Olurin (Home Manager)

Local Authority / Social Services: London Borough of Lambeth Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 93 Service Users

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke

Admission Information: Ages from 62 to 110.

Single Rooms: 93

Rooms with ensuite WC: 93

Weekly Charges Guide: Nursing Care Single £674 – £1200 (These prices are only a guideline, please contact Windmill Lodge Care Centre to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Television point in own room

Directions:

Windmill Lodge is situated on Lyham Road off Brixton Hill, just a short journey on the 355 bus from the town centre and market square. The main train station is a short bus journey away. South Eastern trains run from Brixton railway station and the Victoria Line stops at Brixton underground.

If you’re driving from central London via Elephant and Castle, take the A3 then turn left onto the B221 to Lyham Road. Or from Croydon take the A23, until the junction of A205 and turn right onto the B221 to Lyham Road.

Visiting:

The home has a protected meal times policy. Please call and enquire before visiting to avoid meal times.

Parking:

Free parking for visitors whilst in the premises

Latest Care Quality Commission* Report on Windmill Lodge Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 7.1 (maximum of 10) for Windmill Lodge Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Windmill Lodge Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4 for Windmill Lodge Care Centre is calculated as follows: ( (7 Goods x 4) ) ÷ 7 Ratings = 4

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.054 Points relating to the number of positive Reviews for Windmill Lodge Care Centre is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 18.6 positive Reviews (93 registered maximum number of service users ÷ 5). 1 Reviews ÷ 18.6 Target = 0.054

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7.1 Windmill Lodge Care Centre has a Review Score of 7.1 (7.054) from 1 Reviews


Average Ratings

  • Excellent
    0
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Windmill Lodge Care Centre?

  • Extremely LIKELY
    0
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Windmill Lodge Care Centre

  • Friend of Resident/Service User
    1

Pleasant visit, helpful staff.

How likely would you be to recommend Windmill Lodge Care Centre? Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Staff

Rooms

Average Rating:   4 out of 5

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are currently no awards/recognitions posted yet for Windmill Lodge Care Centre

Job Vacancies

Staff Profiles

Irena

Irena Dimitrova

Job Title: Home Administrator

Joined: 2016

Description:

Irena joined the company at the end of December 2016. Prior to her employment with Excelcare, Irena had spent two years in research in Psycholinguistics – verbal comprehension and acquired brain damage. She is a current member of the British Psychological Society and holds a degree in Psychology. Irena moved from Bulgaria to Britain in 2003, and has extensive work experience in child development as her first degree is in Pre-school Pedagogy. She has a diploma in Social sciences, and is currently studying towards a Certificate for Business and Administration Level 3.

Grace

Grace Ale-Olurin

Job Title: Registered Home Manager

Joined: 2004

Description:

Grace Ale-Olurin joined Excelcare in 2003 as a Home Manager, worked at Highfield Nursing Home for one year and then moved to Windmill Lodge Care Centre in 2004 when the Home was opened as the Business Operations Manager. She is a registered Nurse, Health Visitor and has a Diploma in Health Service Management. Previously, Grace worked with National Health Service and care homes in UK.
Her professional experience and perspective of Nursing Care Homes spans over four decades.
Grace is an Author of a book titled “ The Wheel of Life, Growing Up and Growing Down “. Copies available on Amazon.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Windmill Lodge Care Centre