Submit a Review for Excelcare Windmill Lodge Care Home
115 Lyham Road, London, SW2 5PY
View full details of Excelcare Windmill Lodge Care HomeLatest Reviews for Excelcare Windmill Lodge Care Home
18 May 2026
I am so very thankful to the staff working here because my grandmother was very well looked after, happy and really really pleased with services required.
01 May 2026
Staffs are helpful and pleasant, they are always there to answer questions when asked.
16 April 2026
My mother is enjoying her stay here. She is calm and relaxed. The staff are friendly and helpful and take care of her nicely.
16 April 2026
Overall, I think the staff are amazing for what they have to do. Definitely could do with working less hours with what they have to see and do, let alone the stress, for little money, I would assume?
But I personally would like to thank everyone for helping my uncle Michael.
20 March 2026
My mother say that the care she gets is very good.
30 January 2026
Windmill Lodge Care home is very homely and my mum really enjoys the care and support of the staff, who are very friendly, professional and empathetic toward my mum and all her guests.
29 January 2026
Grandma is being well looked after. She is happy, settled and feels at home. The carers treat her like their own ma/ grandma and are so welcoming to us as well. The rooms and living area are always clean. The carers are always nearby and ready to help when needed, they go above and beyond to provide
excellent quality of care and comfort to all patients.
27 January 2026
Since H/L has been at this nursing home he has mostly been happy and comfortable the home has friendly staff it is clean and well maintained home.
27 January 2026
Friendly staff, bright and airy spaces, nice food.
27 January 2026
Happy with the service. Kind and caring staff they seem to understand and meet the needs of the patient.
22 January 2026
The staff/management/reception all very helpful, courteous and supportive. The facility is very clean and I am very glad that my sister in a very safe place.
02 December 2025
A good caring home with excellent staff and management . They also have varies room sizes with Televisions an walk-in shower A good varied breakfast an lunch so this facility is of high standard l can't fault it 4 days in.
27 November 2025
Windmill Lodge was home to my mum for the last 3 years of her life. I want to say the staff were amazing. They were far more than just employees they really cared for my mum and her two sons. By the end, they were like new members of her and our family. This was made even more obvious as the staff
have remained so consistent during my mums stay, that you really got to know them as people. Mum bonded with the residents around here as she entered the twilight of her years, and I will be forever grateful for that. Please pass on my thanks.
26 November 2025
I don't really have anything to compare with, so I'm not sure how useful this will be. My mother seems happy there. She gets fed regularly and seems to like it there, which is, of course, important. There is one resident who calls out a lot that she needs help and seems to be ignored. Probably
because she is always calling out.
20 November 2025
Mum has only been here a short while but made to feel welcome and included. Members of the care home are very kind. Nothing is too much trouble. Mum enjoyed joining in with activities and meeting new people.
04 June 2025
My mum has been at Windmill Lodge for 2 years now. She has always been excellently looked after with compassion, kindness and empathy. Mum is always clean and tidy and her room is spotless. The food is lovely, always freshly cooked with a good choice of menu each day. I can relax and feel less
worried about mum knowing that she is in this safe and caring environment. I have nothing but huge praise for each and every member of staff for their valuable input in my mums daily care.
28 May 2025
We were dreading our good friend leaving hospital and going into a care home but Windmill has exceeded our expectations. You can see the staff really care and they are always polite and professional. Our friend who is now resident has difficulty speaking but you can see he has no fear in his eyes.
He has acclimatised to the home and you can see he is safe and contented. In particular, thank you to 5 members of staff and the rest of the staff on the 2nd floor.
29 January 2025
My relative was on the groundfloor in room 18 for respite, he was excellently looked after. I will always rate them outstanding. All excellent, no complaints. Activities excellent. Home clean and friendly staff always welcoming. All staff are well trained to meet individual needs. Thank you so much.
22 January 2025
I am very happy with the services and my Dad (resident) is very happy and comfortable with the care. I will highly recommend Windmill Care Home.
16 January 2025
The staff are very kind and patient with my dad which I am very grateful for.
Latest Reviews for Excelcare Windmill Lodge Care Home
18 May 2026
I am so very thankful to the staff working here because my grandmother was very well looked after, happy and really really pleased with services required.
01 May 2026
Staffs are helpful and pleasant, they are always there to answer questions when asked.
16 April 2026
My mother is enjoying her stay here. She is calm and relaxed. The staff are friendly and helpful and take care of her nicely.
16 April 2026
Overall, I think the staff are amazing for what they have to do. Definitely could do with working less hours with what they have to see and do, let alone the stress, for little money, I would assume?
But I personally would like to thank everyone for helping my uncle Michael.
20 March 2026
My mother say that the care she gets is very good.
30 January 2026
Windmill Lodge Care home is very homely and my mum really enjoys the care and support of the staff, who are very friendly, professional and empathetic toward my mum and all her guests.
29 January 2026
Grandma is being well looked after. She is happy, settled and feels at home. The carers treat her like their own ma/ grandma and are so welcoming to us as well. The rooms and living area are always clean. The carers are always nearby and ready to help when needed, they go above and beyond to provide
excellent quality of care and comfort to all patients.
27 January 2026
Since H/L has been at this nursing home he has mostly been happy and comfortable the home has friendly staff it is clean and well maintained home.
27 January 2026
Friendly staff, bright and airy spaces, nice food.
27 January 2026
Happy with the service. Kind and caring staff they seem to understand and meet the needs of the patient.
22 January 2026
The staff/management/reception all very helpful, courteous and supportive. The facility is very clean and I am very glad that my sister in a very safe place.
02 December 2025
A good caring home with excellent staff and management . They also have varies room sizes with Televisions an walk-in shower A good varied breakfast an lunch so this facility is of high standard l can't fault it 4 days in.
27 November 2025
Windmill Lodge was home to my mum for the last 3 years of her life. I want to say the staff were amazing. They were far more than just employees they really cared for my mum and her two sons. By the end, they were like new members of her and our family. This was made even more obvious as the staff
have remained so consistent during my mums stay, that you really got to know them as people. Mum bonded with the residents around here as she entered the twilight of her years, and I will be forever grateful for that. Please pass on my thanks.
26 November 2025
I don't really have anything to compare with, so I'm not sure how useful this will be. My mother seems happy there. She gets fed regularly and seems to like it there, which is, of course, important. There is one resident who calls out a lot that she needs help and seems to be ignored. Probably
because she is always calling out.
20 November 2025
Mum has only been here a short while but made to feel welcome and included. Members of the care home are very kind. Nothing is too much trouble. Mum enjoyed joining in with activities and meeting new people.
04 June 2025
My mum has been at Windmill Lodge for 2 years now. She has always been excellently looked after with compassion, kindness and empathy. Mum is always clean and tidy and her room is spotless. The food is lovely, always freshly cooked with a good choice of menu each day. I can relax and feel less
worried about mum knowing that she is in this safe and caring environment. I have nothing but huge praise for each and every member of staff for their valuable input in my mums daily care.
28 May 2025
We were dreading our good friend leaving hospital and going into a care home but Windmill has exceeded our expectations. You can see the staff really care and they are always polite and professional. Our friend who is now resident has difficulty speaking but you can see he has no fear in his eyes.
He has acclimatised to the home and you can see he is safe and contented. In particular, thank you to 5 members of staff and the rest of the staff on the 2nd floor.
29 January 2025
My relative was on the groundfloor in room 18 for respite, he was excellently looked after. I will always rate them outstanding. All excellent, no complaints. Activities excellent. Home clean and friendly staff always welcoming. All staff are well trained to meet individual needs. Thank you so much.
22 January 2025
I am very happy with the services and my Dad (resident) is very happy and comfortable with the care. I will highly recommend Windmill Care Home.
16 January 2025
The staff are very kind and patient with my dad which I am very grateful for.