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- Excelcare Windmill Lodge Care Home







Situated in the heart of Brixton, just a stone's throw from the South Circular, Windmill Lodge stands as a warm and inviting care home, offering a variety of care services including respite care, long-term residential dementia care, nursing care, nursing dementia care, and end-of-life care.
Designed with purpose, Windmill Lodge boasts a warm and welcoming environment, fostering a sense of comfort and community for the people who live here. At Windmill...
Care Provided by Excelcare Windmill Lodge Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 93 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Excelcare Windmill Lodge Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Excelcare
- Private Owned
Person in charge
- Angela Etienne (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 4
Room Information
- Single Rooms (93)
- Single Rooms with ensuite Wet Room (93)
Visiting
- The home has a protected meal times policy. Breakfast 9am - 10am, Lunch 1pm - 2pm and Dinner 5pm - 6pm.
Parking
- Free parking for visitors whilst in the premises.
Excelcare Windmill Lodge Care Home Reviews (69)
Excelcare Windmill Lodge Care Home has a Review Score of 9.8 (9.801) out of 10, based on 27 reviews in the last 2 years.
Over all time Excelcare Windmill Lodge Care Home has 69 reviews.
The care she receives here is extremely good. She couldn't receive better care anywhere else.
Windmill Lodge Care Centre is an extremely comfortable and homely lodge for the elderly. The staff are of a high standard and very hard working. The management is outstanding and of a professionals standard.
Windmill Lodge care home S.W.2 My mother has been a resident since January 2018, the care she has received has been outstanding and still is. All the staff are so respectful, the care staff have a hard job, but they do it with love and dignity. The nurses are 100% dedicated to residents the individual care is outstanding, although they are always busy they take the time to explain any problems to relatives, I cannot fault them! The rooms bathrooms and communal areas are kept spotless by a lady on the 1st floor where my mother's room is, laundry too is done with care, beds changed and kept clean. The care staff do a wonderful job with the personal care of residents they always look smart and clean. My mother now spends most of her time in bed, she is kept fresh and clean nightwear daily. I am very pleased with the care, so is my mother she is very happy at Windmill Lodge.
I am very happy with the service provided by the home, the carers and the facilities available. The care given to him is up to our expectations. I am very impressed with the friendliness of all the staff and the cleanliness of the place, so overall very satisfied with the care given to my husband.
I have no complaint with regard to my sister's care at Windmill Lodge. The staff and management are very helpful in providing information requests and updates on what is happening in the home. However, one of my main complaints is the disappearance of my sister's clothes, but this seems to be an ongoing problem.
The staff are friendly and show extreme patience in their caregiving. I would not hesitate to recommend this care home to anyone.
The result of good work is more work. So keep up the good work.
I find this home is alright for my Dad to be living in. I visit him every day to see if he is alright. He came here in December.
It is difficult, on occasion, to gain entry as reception seems to be unmanned. No one answers the telephone - this may apply more at weekends. If one has travelled across London, or further, if it is wet weather this can be difficult, especially for the elderly.
Pleasant visit, helpful staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 September 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (10) & Events (0)
- 08 Jul 2026
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
- 06 Jan 2026
Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
- 12 Sep 2025
Team Leader at Windmill Lodge Care Home, Linu Mon, recently shared his inspirational story and sporting talents with us. Known in the cricketing world as Linu Stanly, his story is...
There are no upcoming events for Excelcare Windmill Lodge Care Home.
Accreditations
There are no accreditations posted yet for Excelcare Windmill Lodge Care Home.
Meet the Team (4)

Angela is a compassionate Home Manager, she has excelled in creating a nurturing environment where people receive personalised care tailored to their needs. Angela's leadership fosters teamwork and excellence among the team, while her dedication to continuous learning ensures the highest standards of care.

Rugie joined Excelcare in 2021.
Previously working within the Regional Team, Rugie was promoted to Business Manager in March 2024.

Tanesha joined Windmill in March 2025, but previously worked at another home in London. Tanesha joined the Excel Care family in September 2022 as a administrator/receptionist, later hospitality supervisor overseeing the domestic and catering team. Tanesha has brought with her over 5 years of healthcare admin experience to support the home.

Joining Excelcare in 2022, Grace provides opportunities for meaningful and purposeful activities and outings planned through a structured programme following discussions with residents and families.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Windmill Lodge Care Home to verify any information. View our terms and conditions. Excelcare Windmill Lodge Care Home has an Enhanced Service -more info.