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Excelcare Windmill Lodge Care Home

115 Lyham Road, London SW2 5PY
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Excelcare Windmill Lodge Care Home, London
Excelcare Windmill Lodge Care Home, London
Excelcare Windmill Lodge Care Home, London

Situated in the heart of Brixton, just a stone's throw from the South Circular, Windmill Lodge stands as a warm and inviting care home, offering a variety of care services including respite care, long-term residential dementia care, nursing care, nursing dementia care, and end-of-life care.

Designed with purpose, Windmill Lodge boasts a warm and welcoming environment, fostering a sense of comfort and community for the people who live here. At Windmill...  

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Care Provided by Excelcare Windmill Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 93 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Excelcare Windmill Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Angela Etienne (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 4

Room Information

  • Single Rooms (93)
  • Single Rooms with ensuite Wet Room (93)

Visiting

  • The home has a protected meal times policy. Breakfast 9am - 10am, Lunch 1pm - 2pm and Dinner 5pm - 6pm.

Parking

  • Free parking for visitors whilst in the premises.

Excelcare Windmill Lodge Care Home Reviews (69)

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9.8

Excelcare Windmill Lodge Care Home has a Review Score of 9.8 (9.801) out of 10, based on 27 reviews in the last 2 years. Over all time Excelcare Windmill Lodge Care Home has 69 reviews.

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Showing 69 reviews matching selected criteria
Review from R D (Son of Resident) published on 22 January 2025 Submitted via Postal Card
Overall Experience

I am very happy with the services and my Dad (resident) is very happy and comfortable with the care. I will highly recommend Windmill Care Home.

Reply from Rugie Barry, Business Manager at Excelcare Windmill Lodge Care Home

Dear R D, thank you for taking the time to complete a review for Windmill. We are pleased to hear that you are happy with the service provided at Windmill. Anytime we can help with anything let us know.

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Review from M W (Son of Resident) published on 16 January 2025 Submitted via Postal Card
Overall Experience

The staff are very kind and patient with my dad which I am very grateful for.

Reply from Rugie Barry, Operations Support Lead at Excelcare Windmill Lodge Care Home

Thank you for taking the time to leave a review for Windmill. We are so pleased to hear that you are happy with the care we provide here at Windmill Lodge. It means a lot to our team to know we are making such a positive impact. Thank you for taking the time to share your experience

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Review from Fay S (Wife of Resident) published on 8 November 2024 Submitted via Postal Card
Overall Experience

Since coming off end-of-life care. My husband has gone from strength to strength. This is because of the total dedication of all the wonderful staff who have nursed him back to where he is today. These lovely ladies and gents will be forever in my heart. I am truly honoured to become part of the Windmill Lodge family.

Reply from Celia Hardill, Regional Director (Milton Keynes) at Excelcare Windmill Lodge Care Home

Thank you for your kind words to everyone at Windmill Lodge. Best wishes to you all. Kind regards.

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Review from J C (Son of Resident) published on 8 November 2024 Submitted via Website
Overall Experience

Very happy with the care received here for our mother. Since she came to the care home she has been very well cared for by the nursing and personal care staff. There is a wonderfully relaxed 'buzz' about the place. Particularly impressed with the relationship with the local kindergarten which brings smiles to everyone's faces.

Reply from Celia Hardill, Regional Director (Milton Keynes) at Excelcare Windmill Lodge Care Home

Thank you very much for your review for Windmill Lodge. It's so lovely to hear that your Mother is well cared for and she is enjoying the home. The local Kindergarten is a real joy to the people living there. Kind regards

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Review from D O (Nephew of Resident) published on 1 November 2024 Submitted via Website
Overall Experience

I want to express my sincere gratitude to the staff in Windmill Lodge. Their friendly and professional attitude cannot be overlooked. The care and consideration they gave my uncle while he was with them was excellent. In fact, he became more of a family member to the staff. Everyone got to meet "Samson" his favourite teddy who was never missing from the room. While he had a hard time settling in the first few days of moving to the home due to a change in his circumstances, the staff made him comfortable and relaxed. The atmosphere made it easier for me to relax knowing he is having some of the best care possible.

Reply from Rugie Barry, Business Manager at Excelcare Windmill Lodge Care Home

Dear DO, we're so pleased to hear that you are happy with the care we provide here at Windmill Lodge. It means a lot to our team to know we are making such a positive impact. Thank you for taking the time to share your experience.

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Review from S L (Daughter of Resident) published on 13 September 2024 Submitted via Postal Card
Overall Experience

A really excellent place. The staff I've encountered are friendly, approachable, professional and show genuine affection for the people in their care. The home is spotless, clean and has a warm, welcoming glow. I couldn't ask for more for both my parents.

Reply from Celia Hardill, Regional Director (Milton Keynes) at Excelcare Windmill Lodge Care Home

Thank you for your review for Windmill Lodge it is lovely to hear that you are happy with the home for your parents. It is an honour to be able to care for them. Kind regards.

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Review from S I (Daughter of Resident) published on 6 September 2024 Submitted via Postal Card
Overall Experience

My mum is very happy here. All staff are very friendly and welcoming. She is well looked after and in great hands.

Reply from Celia Hardill, Regional Director (Milton Keynes) at Excelcare Windmill Lodge Care Home

Thank you for taking the time to complete a review for Windmill. It's lovely to hear that your Mum is happy in the home. Anytime we can help with anything let us know. Kind regards.

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Review from O B (Friend of Resident) published on 7 August 2024 Submitted via Website
Overall Experience
Excellent knowledgeable staff, clean environment.
My friend that I went with said his Dad was well looked after. Good variety of food. Great activities and exercise sections.

Rooms are tidy and spacious. Nice big garden.

Reply from Celia Hardill, Regional Director (Milton Keynes) at Excelcare Windmill Lodge Care Home

Thank you for your lovely review of Windmill. We are pleased to hear that you saw the home for yourself and also that your friend was able to give good feedback for his Dad. Kind regards.

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Review from Sheryl F (Daughter of Resident) published on 25 July 2024 Submitted via Postal Card
Overall Experience

Everyone is really helpful and kind to the residents from what I observe. Really happy in general.

Reply from Rugie Barry, Business Support partner at Excelcare Windmill Lodge Care Home

Dear Sheryl, we are so pleased to hear that you're happy with the care we provide here at Windmill. It means a lot to our team to know we're making a positive impact. Your feedback helps us to continue improving and we appreciate you taking the time to leave us a review.

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Review from Kenneth B (Friend of Resident) published on 16 July 2024 Submitted via Website
Overall Experience

My friend has been treated with great care and understanding by the team on the 2nd floor since his arrival in February. Special shout out to four staff members in particular for their warm and kindly attitude in what must be a very demanding job.

Reply from Rugie Barry, Operations Support Lead at Excelcare Windmill Lodge Care Home

Dear Kenneth, thank you so much for the positive feedback provided, we are pleased to hear about your positive experience and will ensure the compliments are passed on to the team. Thank you once again, we very much appreciate the feedback.

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Review from Laura C (Daughter of Resident) published on 19 June 2024 Submitted via Website
Overall Experience

My mum went into Windmill Lodge Care Home last May. I cannot thank the staff enough for their valuable support and care and understanding they have given to my mum in the time she has spent there. They encourage her to engage in all the fun activities which she really enjoys. When I visit I always have so much fun with Mum and the other residents - it's so lovely to see them happy and smiling. I have really built up a great relationship with all the carers and senior staff at Windmill. It offers a safe and caring environment. She has a lovely room with en-suite facilities and it always looks neat and tidy when I visit. Staff are patient and kind. My mum is so settled now in Windmill and finally I can rest easy knowing she is well cared for and safe. It was the best decision my sisters and I made to ensure her wellbeing. She has made lots of friends and the staff call her the Dancing Queen! She loves dancing and so wonderful to see - it melts my heart. Thank you.

Reply from Laura Nightingale, Sales and Marketing Business Partner at Excelcare Windmill Lodge Care Home

Thank you so much for taking the time to leave a review. We are so pleased your mum is settled at Windmill, we will pass on your comments to the whole team.

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Review from Liza E (Sister of Resident) published on 11 June 2024 Submitted via Postal Card
Overall Experience

Windmill Lodge Care Home is truly a caring place. The staff genuinely show compassion in talking to my brother and work hard to get to know him. My brother presents with a complex set of issues that limit his independence, especially his mobility and his memory. The staff have developed a care plan that attempts to address important limitations for him, especially encouraging him to do more for himself, while at the same time giving him the help he needs in a dignified manner. I am thankful to all the staff for their diligent care for my brother and all the other residents.

Reply from Celia Hardill, Regional Director (Milton Keynes) at Excelcare Windmill Lodge Care Home

Thank you very much for the kind review of Windmill Lodge. It's so nice to hear that your brother is well cared for in the home. Kind regards.

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Review from Steve E (Friend of Resident) published on 3 May 2024 Submitted via Website
Overall Experience

Whenever I visit my friend in the Windmill Lodge Care Home, I always find the staff are very friendly towards any visitors and very attentive towards the residents, regardless of their wants and needs. The staff are always proactive with the residents. Today when I visited, the Lifestyle Coordinator had organised a sing song with another staff member playing the piano, everyone was encouraged to join in, both residents and visitors alike. You could see the enjoyment on the faces of all the residents who joined in.

Reply from Celia Hardill, Regional Director (Milton Keynes) at Excelcare Windmill Lodge Care Home

Thank you for taking the time to send a review for Windmill. It's lovely to hear the positivity for the home and team. Kinds regards.

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Review from Joan P (Daughter of Resident) published on 2 May 2024 Submitted via Website
Overall Experience

It was so great to see the Windmill Lodge choir. The musician was playing the piano and the residents were joining in. I viewed it on their online page, I was so pleased to see this new initiative it was fabulous. Every time I come my 103-year-old mum is taking part or watching the activities.

Reply from Celia Hardill, Regional Director (Milton Keynes) at Excelcare Windmill Lodge Care Home

103 is an amazing age. Thank you for taking the time to complete the review for Windmill Lodge and its so lovely to hear that your Mum is taking part and happy in the home. Kind regards.

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Review from Marie L (Daughter of Resident) published on 8 April 2024 Submitted via Website
Overall Experience

My mother was always fiercely independent and happiest helping others. So I was very nervous when she had to move to a care home. But Windmill Lodge is not just any care home, it really is like a family. I see my mother given warmth, affection, respect and interest. It has become clear that staff have watched, listened and learned what helps her specific needs and they show the same care and kindness to me. There is often laughter, hugs, staff being patient if anyone is distressed. The manager is open to discussion of ideas/feedback and there is an ongoing, progressive sense of exploring new and varied ways of providing entertainment, engagement and activity for residents. My mother is happier now, at Windmill Lodge, than she had been for years. She has mental stimulation, fun and has been given purposeful things to do. She has friends among the residents and staff. Chef makes a fantastic birthday cake for residents too! The premises are clean, fresh and bright, like the welcome on arrival.

Reply from Celia Hardill, Regional Director (Milton Keynes) at Excelcare Windmill Lodge Care Home

Thank you for your review for Windmill Lodge. It is lovely to hear that your mum is happy in her new home with stimulation, friends and her Excelcare family around her. Kind regards, Regional Director (Milton Keynes).

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Review from Robert R (Son of Resident) published on 26 March 2024 Submitted via Postal Card
Overall Experience

The professional manner in which the Windmill Lodge Care Home is run is second to none. From the daily activities to the clean resident's rooms. All staff conduct their duties with care and compassion. As the son of a resident, my family and I are so grateful for the care shown to my parent.

Reply from Laura Nightingale, Sales and Marketing Business Partner at Excelcare Windmill Lodge Care Home

Thank you for taking the time to leave a review for Windmill Care Home. We are pleased to hear you are very happy with the home and will pass on your comments to the team.

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Review from J H (Niece of Resident) published on 30 August 2023 Submitted via Postal Card
Overall Experience
Very friendly staff.

Informative and accommodating staff.

Reply from Laura Nightingale, Sales and Marketing Business Partner at Excelcare Windmill Lodge Care Home

Thank you so much for your review; we appreciate you taking the time.

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Review from M P (Nephew of Resident) published on 28 June 2023 Submitted via Postal Card
Overall Experience

I did not want my uncle to be placed in a care home but I now see it was the best thing my family could have done. Uncle was isolated at home and now he has company and is really well taken care of. The staff are always available, his room is clean and he is now starting to eat properly. I am happy that my uncle is finally happy.

Reply from Celia Hardill, Regional Director (Milton Keynes) at Excelcare Windmill Lodge Care Home

Thank you for your lovely review of Windmill. It is always heartwarming to hear when someone is happy in the home. I am glad your Uncle is no longer isolated. Thanks again and kind regards.

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Review from Sheila F (Wife of Resident) published on 19 June 2023 Submitted via Postal Card
Overall Experience
My husband was admitted to this care home for two weeks respite care. The staff here are well-trained, professional and caring. Relatives are made to feel welcome and included.

I would highly recommend the Windmill Lodge Care Home.

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Review from G A (Daughter of Resident) published on 19 June 2023 Submitted via Postal Card
Overall Experience

Mum has been in the home for six months. I am so happy with the care and Mum has thrived since being there. The carers and nurses are excellent and show real compassion and understanding of Mum's condition.

Reply from Rugie Barry, Business Support Partner at Excelcare Windmill Lodge Care Home

Thank you so much for sharing your experience with us. We are thrilled to hear your positive feedback and very much appreciate your continued support.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 September 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (10) & Events (0)

News
  • 08 Jul 2026

    It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...

  • 06 Jan 2026

    Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...

  • 12 Sep 2025

    Team Leader at Windmill Lodge Care Home, Linu Mon, recently shared his inspirational story and sporting talents with us. Known in the cricketing world as Linu Stanly, his story is...

Upcoming Events

There are no upcoming events for Excelcare Windmill Lodge Care Home.

Awards / Recognitions (9)

  • 30 Jan 2026Recipient: Excelcare
  • 31 Jan 2025Recipient: Excelcare
  • 31 Jan 2024Recipient: Excelcare

Accreditations

There are no accreditations posted yet for Excelcare Windmill Lodge Care Home.

Meet the Team (4)

Angela Etienne
Angela EtienneJob Title:Home ManagerJoined: 2009

Angela is a compassionate Home Manager, she has excelled in creating a nurturing environment where people receive personalised care tailored to their needs. Angela's leadership fosters teamwork and excellence among the team, while her dedication to continuous learning ensures the highest standards of care.

Rugie Barry
Rugie BarryJob Title:Business ManagerJoined: 2021

Rugie joined Excelcare in 2021.

Previously working within the Regional Team, Rugie was promoted to Business Manager in March 2024.

Tanesha Shakes
Tanesha ShakesJob Title:Home AdministratorJoined: 2022

Tanesha joined Windmill in March 2025, but previously worked at another home in London. Tanesha joined the Excel Care family in September 2022 as a administrator/receptionist, later hospitality supervisor overseeing the domestic and catering team. Tanesha has brought with her over 5 years of healthcare admin experience to support the home.

Grace Okoh-Emokpae
Grace Okoh-EmokpaeJob Title:Lifestyle CoordinatorJoined: 2022

Joining Excelcare in 2022, Grace provides opportunities for meaningful and purposeful activities and outings planned through a structured programme following discussions with residents and families.

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