Care Homes Owned by Excelcare in Cambridgeshire
9.9
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Cambridgeshire for Excelcare are showing below.
View the details of all 30 locations (with 2894 reviews) owned by Excelcare
Excelcare Locations in Cambridgeshire (9)
Buchan House Care Home
10
75 reviews
Buchan Street, Kings Hedges, Cambridge CB4 2XL
"We had out doubts about David coming into care. His dementia is very complex and although he understands he cannot speak. We are now…" Read all 75 reviews
Location Type Care Home
Buchan House is a care home providing person-centred care for adults aged 65+, including those living with dementia and those with nursing needs. Situated close to the King Hedges area, north of Cambridge city centre, the home is accessible by car… Read more about Buchan House Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- 66 Rooms
- from £1,400 / week
Hunters Down Care Home
9.9
80 reviews
Hartford Road, Huntingdon PE29 1XL
"Both parents are in Hunters Down, noth have dementia. The care and understanding the staff show my parents is second to none. They are…" Read all 80 reviews
Location Type Care Home
Hunters Down is a purpose-built care home, providing nursing and residential person-centred care to adults aged 65 and over including those living with dementia. The home is situated in Huntingdon and offers long term and respite care. Hunters Down… Read more about Hunters Down Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Nursing Care
- Dementia Nursing Care
- Palliative Care
- 102 Rooms
- from £1,400 / week
Etheldred House
9.9
145 reviews
Clay Street, Histon, Cambridge CB24 9EY
"I have seen many care homes since Patricia was diagnosed, and Etheldred is rated by far the best. Family team members.…" Read all 145 reviews
Location Type Care Home
Etheldred House is a purpose-built care home, providing nursing and residential person-centred care to adults aged 65+ including those living with dementia. The care home, which offers long term and respite care is situated in the village of Histon… Read more about Etheldred House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- 85 Rooms
- from £1,650 / week
St Georges Court
9.9
94 reviews
Russell Street, Cambridge CB2 1HT
"I visit St Georges Court once per week to visit a friend. Sometimes we chat in his private bedroom, and sometimes in the communal lounge.…" Read all 94 reviews
Location Type Care Home
St Georges Court is a 76 bedded care home providing person-centred care for adults aged 65+, including those living with Dementia and those with nursing needs. Situated just off of Hills Road, the home is within walking distance of the town centre,… Read more about St Georges Court
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- Acquired Brain Injury
- 76 Rooms
- from £1,350 / week
Brook House Care Home
9.8
72 reviews
45 Seymour Street, Cambridge CB1 3DJ
"I recently visited this care home and was genuinely impressed. The environment is beautiful, clean, well-maintained, and thoughtfully…" Read all 72 reviews
Location Type Care Home
Brook House is a 35 bedded care home providing person-centred care for adults aged 65 and over, including those living with dementia. Situated close to Cambridge city centre, just off Mill Road, the home is in an ideal location for people living in… Read more about Brook House Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Palliative Care
- 35 Rooms
- from £1,400 / week
Primrose Croft
9.8
72 reviews
Primrose Street, Victoria Street, Cambridge CB4 3EH
"The staff have been great. Very kind and gentil with me and my father. They always give me updates on his health and I feel he is in safe…" Read all 72 reviews
Location Type Care Home
Primrose Croft is a 38 bedded care home providing person-centred care for adults aged 65+, including those living with dementia. The home is within walking distance of the River Cam and local shops and is only a short bus ride away from Cambridge… Read more about Primrose Croft
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- Eating Disorders
- 38 Rooms
- from £1,280 / week
Aliwal Manor Care Home
9.8
73 reviews
Turners Lane, Whittlesey, Peterborough PE7 1EH
"Thank you all the carers at aliwal manor for looking after my husband an were absolutely brilliant I can't thank you enough They were…" Read all 73 reviews
Location Type Care Home
Caring for 32 people, Aliwal Manor is a small, intimate care home with a big heart. They offer expert, personal care and support to people needing respite care and long-term residential care, residential dementia care and end of life care in a comfortable… Read more about Aliwal Manor Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Palliative Care
- 32 Rooms
- from £1,150 / week
Fitzwilliam House
9.7
94 reviews
Rooks Street, Cottenham, Cambridge CB24 8QZ
"My friend is now end of life. Have got to say that all staff have been excellent to my friend and myself when visiting her. The staff are…" Read all 94 reviews
Location Type Care Home
Fitzwilliam House is a 40-bedded care home providing person-centred care for adults aged 65 and over, including those living with dementia. Situated in the village of Cottenham with access to a range of shops, a library, pubs and restaurants. Cambridge… Read more about Fitzwilliam House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- 40 Rooms
- from £1,350 / week
Glennfield Care Home
9.7
76 reviews
Money Bank, Wisbech PE13 2JF
"I have just returned home to Ireland following a 3 day trip to Glennfields Care Home in order to celebrate my fathers 90th birthday. It…" Read all 76 reviews
Location Type Care Home
Located in a peaceful residential area, Glennfield is a purpose-built care home in the historic market town of Wisbech, near the royal estate of Sandringham in Norfolk. A dedicated and experienced team provides respite and long-term care, including… Read more about Glennfield Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- 88 Rooms
- from £1,300 / week
Excelcare Reviews in Cambridgeshire (781)
9.9
Excelcare has a Group Review Score of 9.9 (9.858) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Excelcare must have a Review Score.
Review of
St Georges Court
from A G (Friend of Resident) published on 19 February 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I visit St Georges Court once per week to visit a friend. Sometimes we chat in his private bedroom, and sometimes in the communal lounge. Regardless of the location, the space feels clean and well cared for. Staff are always friendly, courteous and on hand, should a medical intervention be required.
My friend really enjoys staying at the care home. He even has his toenails cut and hair styled on a regular basis! I might move in myself one day!
Reply from Lorna Brown, Sales & Marketing Business Partner at St Georges CourtThank you for your lovely review. We're so pleased to hear that your visits to St George's Court feel welcoming, clean and well cared for. It's wonderful to know your friend enjoys his stay and the services available to him. Your kind words about our friendly and supportive team mean a great deal, and we will pass them on.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Fitzwilliam House
from Lesley H (Friend of Resident) published on 19 February 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My friend is now end of life. Have got to say that all staff have been excellent to my friend and myself when visiting her. The staff are very caring and friendly towards her and people who are visiting. They give me time to have a chat and check to see if I need anything, which I felt was great because
I was sleeping over at nights. My friend is in excellent hands because all the staff are wonderful people.
Just want to thank all the staff; it means a lot to me.
Just want to thank all the staff; it means a lot to me.
Reply from Lorna Brown, Sales & Marketing Business Partner at Fitzwilliam HouseThank you for your lovely words. We're grateful to know that you have both felt supported and cared for during this your friends stay with us. We will be sure to pass your kind words on to the team - they will be truly touched. Your appreciation means a great deal to us.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Glennfield Care Home
from Anthony B (Son of Resident) published on 18 February 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have just returned home to Ireland following a 3 day trip to Glennfields Care Home in order to celebrate my fathers 90th birthday. It really was a case of Planes, Trains and Automobiles just getting there, with flights, buses, car hire and accom to organise. It felt as though there was a lot riding
on this particular trip!
Thanks to the thoughtful and caring nature of all of the staff at Glennfields, it turned out to be a massive success for all concerned - my dad, sister and I had a wonderful time. To be honest, the experience far outweighed my expectations, as his behaviour can be a little unpredictable due to the nature of his dementia. We had a 'mock' lunch (in the little coffee room near reception) and they were able to organise lovely food, drinks and music. They even had a few gifts of their own for my father and joined us in singing "Happy Birthday' to him. They just couldn't have done anything better and I am so grateful to them for helping make it such a special day!
Thanks to the thoughtful and caring nature of all of the staff at Glennfields, it turned out to be a massive success for all concerned - my dad, sister and I had a wonderful time. To be honest, the experience far outweighed my expectations, as his behaviour can be a little unpredictable due to the nature of his dementia. We had a 'mock' lunch (in the little coffee room near reception) and they were able to organise lovely food, drinks and music. They even had a few gifts of their own for my father and joined us in singing "Happy Birthday' to him. They just couldn't have done anything better and I am so grateful to them for helping make it such a special day!
Reply from Jan Davison, Home Manager at Glennfield Care HomeThank you so much for your incredibly kind words. It truly means the world to us that the day exceeded your expectations.
We understand how important these moments are, especially when navigating the challenges that dementia can bring, and it was an absolute privilege to help celebrate your father's birthday. Seeing him enjoy the lunch, music, and singing along to "Happy Birthday" made it a special occasion for all of us too.
We're so pleased we could play a small part in creating such a meaningful memory for you and your family. Thank you again for taking the time to share your experience - it really does mean a great deal to the whole team.
We understand how important these moments are, especially when navigating the challenges that dementia can bring, and it was an absolute privilege to help celebrate your father's birthday. Seeing him enjoy the lunch, music, and singing along to "Happy Birthday" made it a special occasion for all of us too.
We're so pleased we could play a small part in creating such a meaningful memory for you and your family. Thank you again for taking the time to share your experience - it really does mean a great deal to the whole team.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Brook House Care Home
from Chinju G (Friend of Resident) published on 17 February 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I recently visited this care home and was genuinely impressed. The environment is beautiful, clean, well-maintained, and thoughtfully designed to feel comfortable and homely rather than clinical. What stood out the most was the staff. Every member of the team I encountered was friendly, welcoming, and
attentive. They clearly care deeply about the residents and treat them with kindness, dignity, and respect. I would not hesitate to recommend this care home to anyone looking for a safe, caring, and pleasant place for their loved ones.
Reply from Lorna Brown, Sales & Marketing Business Partner at Brook House Care HomeThank you for sharing such a lovely review. We're delighted to hear that you found our home welcoming, well-maintained, and homely. Your kind words about our team mean so much-they work hard to ensure every resident is treated with dignity, kindness, and respect.
We truly appreciate your recommendation, and we will pass your kind words over to the team.
We truly appreciate your recommendation, and we will pass your kind words over to the team.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Primrose Croft
from Sharon W (Daughter of Resident) published on 16 February 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have never seen my mum look so well. She is happy, calm, and settled. The care she receives is kind and respectful, and knowing she is well looked after gives our family real peace of mind. Thanks to all the staff
Reply from Rachel Pardoe, Home Manager at Primrose CroftThank you for your kind words. I will make sure to pass this on to the team.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Glennfield Care Home
from D C (Wife of Resident) published on 16 February 2026 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
All in all I am happy with the way Frank is looked after and the condition he is kept in. I know he is very difficult at time and appreciate how he is handle at these times. On my visits to Glennfield I am treated very friendly and welcomed at all times. I am kept up to date with Frank condition and
what he has been up to since my last visit. Thank you all.
Reply from Lorna Brown, Sales & Marketing Business Partner at Glennfield Care HomeThank you so much for taking the time to share such thoughtful feedback. It truly means a great deal to the whole team.
We are delighted to hear that you are happy with the care your husband receives and that you feel welcomed and supported whenever you visit. Ensuring he is comfortable, well cared for and treated with dignity is something we are deeply committed to every day.
It is also wonderful to know that you feel well informed and involved. Keeping families updated and reassured is very important to us, and we are always here to talk things through whenever needed.
Thank you again for your kind words and continued trust in us.
We are delighted to hear that you are happy with the care your husband receives and that you feel welcomed and supported whenever you visit. Ensuring he is comfortable, well cared for and treated with dignity is something we are deeply committed to every day.
It is also wonderful to know that you feel well informed and involved. Keeping families updated and reassured is very important to us, and we are always here to talk things through whenever needed.
Thank you again for your kind words and continued trust in us.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Brook House Care Home
from Bibin D (Son-in-law of Resident) published on 11 February 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care home provides high-quality, compassionate, and person-centred care. Staff are professional, kind, and attentive, creating a safe, clean, and welcoming environment. Communication with families is effective, and residents are treated with dignity and respect. The care home is highly recommended
for its excellent standards of care.
Reply from Lorna Brown, Sales & Marketing Business Partner at Brook House Care HomeThank you for your wonderful feedback. We're so pleased to hear you found our care compassionate, person-centred, and delivered to a high standard. Our team works hard to create a safe, welcoming environment, so your kind words mean a lot. We truly appreciate your recommendation and will share your comments with the whole team.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Primrose Croft
from Sally G (Daughter of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff have been great. Very kind and gentil with me and my father. They always give me updates on his health and I feel he is in safe hands. With have nice times together and the staff seek to form a community.
Reply from Rachel Pardoe, Home Manager at Primrose CroftThank you so much for your kind words. It truly means a lot to our team to hear that you and your father have had a positive experience with us. Providing compassionate care and keeping families informed are both very important to us, so were glad that brought you comfort and peace of mind.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Etheldred House
from B B (Husband of Resident) published on 6 February 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have seen many care homes since Patricia was diagnosed, and Etheldred is rated by far the best. Family team members.
Reply from Santall Horn, Home Manager at Etheldred HouseThank you so much for your kind and thoughtful review. We're truly pleased to hear that your experience with Etheldred has been so positive and that you feel we stand out among other care homes. Providing high-quality care, dignity, safety, and a welcoming environment for residents like Patricia is at the heart of everything we do. Your feedback means a great deal to our whole team and encourages us to continue delivering the best possible care and support.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Brook House Care Home
from S R (Sister of Resident) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My sister has been in Brook House for two weeks. I have found the staff to be very helpful and happy, always welcoming. When I leave my sister, I know she is in good hands. The manager is always on hand to give us an update, nothing is too much trouble for her. She is really nice. Overall, I am very
happy with the way my sister is being looked after. Brook House is a really nice care home.
Reply from Manuela Barbosa, Home Manager at Brook House Care HomeThank you very much for taking the time to leave such a kind and thoughtful review.
We are delighted to hear that your sister has settled well at Brook House and that you have found our team to be welcoming, helpful, and supportive. It is especially reassuring to know that you feel confident leaving your sister in our care, as this means a great deal to us.
Your kind words about the staff and management are truly appreciated and will be shared with the team, who work very hard to ensure our residents and their families feel supported at all times. It is lovely to hear that you feel well informed and that nothing has felt too much trouble.
Thank you again for your positive feedback. We are very grateful for your trust and are pleased to be caring for your sister.
Warm regards
We are delighted to hear that your sister has settled well at Brook House and that you have found our team to be welcoming, helpful, and supportive. It is especially reassuring to know that you feel confident leaving your sister in our care, as this means a great deal to us.
Your kind words about the staff and management are truly appreciated and will be shared with the team, who work very hard to ensure our residents and their families feel supported at all times. It is lovely to hear that you feel well informed and that nothing has felt too much trouble.
Thank you again for your positive feedback. We are very grateful for your trust and are pleased to be caring for your sister.
Warm regards
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Etheldred House
from L M (Daughter of Resident) published on 5 February 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Etheldred is such an amazing caring home, my father is being so well looked after it gives us comfort.
The staff and facilities are superb. We feel so lucky that we have found this home to look after our loved one.
The staff and facilities are superb. We feel so lucky that we have found this home to look after our loved one.
Reply from Santall Horn, Home Manager at Etheldred HouseThank you for your kind and thoughtful review. We are delighted to hear that your father is being so well cared for and that this gives you comfort and reassurance.
Your lovely comments about our staff and facilities mean a great deal to us and will be shared with the team. Thank you for trusting Etheldred to care for your loved one - we truly appreciate it.
Your lovely comments about our staff and facilities mean a great deal to us and will be shared with the team. Thank you for trusting Etheldred to care for your loved one - we truly appreciate it.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Etheldred House
from R C (Wife of Resident) published on 5 February 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care is exceptional to both the patient and their relatives. I can't recommend this care home highly enough. Gives us comfort knowing he is in such a wonderful place and in such good hands. The staff are always so helpful, welcoming and cheerful.
Reply from Santall Horn, Home Manager at Etheldred HouseThank you so much for taking the time to share such a kind and thoughtful review. It truly means a great deal to us.
We are delighted to hear that you feel reassured knowing your loved one is in safe and caring hands. Providing exceptional care to both our residents and their families is at the heart of everything we do, so your words are incredibly encouraging for our whole team.
Your recognition of our staff being helpful, welcoming, and cheerful will be shared with them - they will be very proud to know the positive impact they are making. Thank you for trusting us and for your recommendation; it is genuinely appreciated.
We are delighted to hear that you feel reassured knowing your loved one is in safe and caring hands. Providing exceptional care to both our residents and their families is at the heart of everything we do, so your words are incredibly encouraging for our whole team.
Your recognition of our staff being helpful, welcoming, and cheerful will be shared with them - they will be very proud to know the positive impact they are making. Thank you for trusting us and for your recommendation; it is genuinely appreciated.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Glennfield Care Home
from S M (Partner of Resident) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My partner is a resident in Poppy unit. The staff on this unit are wonderful, and have looked after my loved one with great care and understanding of the dementia he has and every one of the residents on this unit. The reception staff are always greeting you happily and also very helpful.
Reply from Jan Davison, Home Manager at Glennfield Care HomeThank you so much for your lovely review. We appreciate you taking the time to do this.
It's wonderful to know you feel supported by our team. I will ensure your comments are shared with the team.
It's wonderful to know you feel supported by our team. I will ensure your comments are shared with the team.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Etheldred House
from T B (Son of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are very supportive of what was a difficult transition time for my mum. She is treated with dignity and respect. It's a beautiful care home, full of smiles and laughter.
The management is excellent.
The management is excellent.
Reply from Santall Horn, Home Manager at Etheldred HouseThank you for your lovely review. We truly appreciate you sharing your experience and are so pleased to hear that our team was able to support both you and your mum during what can be a challenging transition. Treating everyone with dignity and respect is at the heart of what we do, so your kind words mean a great deal to us. We're delighted that you find the home warm and full of smiles, and we'll be sure to pass on your feedback to our management and staff team.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Etheldred House
from R E (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very satisfied with care. Happy with progress. Much better than last care home. Love his food, it's Lovely and polite staff. Always helpful. Very clean. Very welcoming. Always washed & dressed and look presentable, very good.
Reply from Santall Horn, Home Manager at Etheldred HouseThank you so much for taking the time to share your kind feedback. We're delighted to hear that you're very satisfied with the care and that the progress made has been such a positive experience compared to the previous care home. It's wonderful to know that the food, cleanliness, and welcoming environment have stood out, and that our team's politeness and helpfulness have made a difference. Your comments truly mean a lot to our team, who work hard to ensure everyone feels comfortable, well cared for, and presentable every day.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Buchan House Care Home
from Sheila E (Wife of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We had out doubts about David coming into care. His dementia is very complex and although he understands he cannot speak. We are now extremely happy he is here. I visit regularly and go home knowing he is happy and contented. We so appreciate the time everyone has taken to get to know "OB" they are
all wonderful.
Reply from Tanya Logan, Manager at Buchan House Care HomeThank you so much for the lovely words. Thank you for the support you give the whole team each time you visit.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Brook House Care Home
from S C (Wife of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very happy with my husband living at Brook House. All the staff are friendly and caring and I know they always have his best interests at heart.
Reply from Manuela Barbosa, Home Manager at Brook House Care HomeThank you so much for your lovely review. We're truly delighted to hear that you are happy with the care your husband receives at Brook House. Our team works hard to create a warm, supportive, and compassionate environment, and it means a great deal to know that you feel confident in the care we provide.
Your kind words will be shared with the whole team-they will be thrilled to know their efforts make such a positive difference.
If there is ever anything more we can do to support you or your husband, please don't hesitate to let us know.
Your kind words will be shared with the whole team-they will be thrilled to know their efforts make such a positive difference.
If there is ever anything more we can do to support you or your husband, please don't hesitate to let us know.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Glennfield Care Home
from John E (Son of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother is a resident at Glennfield Care Home in Wisbech. When I was leaving there back in December I looked through her window to wave goodbye and saw her on the floor. I went back in and the staff were already in action getting first aid kit to tend the cut on her head and the nurse was dialing
999. While we were waiting for the paramedics the member of staff sat on the floor with her holding her hand reassuring her things would be alright and also recording her blood pressure every 30 mins. The staff members knees must have been aching curled up in a small space but kept saying she was ok. That level of care and kindness was natural not her training. She was a credit to Glennfield and the company. 3 hours we waited for the paramedics.
Reply from Jan Davison, Home Manager at Glennfield Care HomeThank you so much for your lovely review. We really appreciate you taking the time to do this.
I'm sorry your mother had a fall. I'm relieved to hear there was no serious injury and that she was taken good care of.
I will ensure your comments are shared with the individual team member and the wider team.
I'm sorry your mother had a fall. I'm relieved to hear there was no serious injury and that she was taken good care of.
I will ensure your comments are shared with the individual team member and the wider team.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Etheldred House
from Alison L (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All is very clean, very caring/lovely/friendly staff, we are always kept fully up to date with what is going on. Staff always very willing to help with queres,talk to you, or give you comfort when required.
Lots of nice different activities and outings going on to keep all residents stimulated and
Lots of nice different activities and outings going on to keep all residents stimulated and
the atmosphere in Etheldred House is always great and welcoming.
Reply from Santall Horn, Home Manager at Etheldred HouseThank you for your lovely review. We're so pleased to hear that you find Etheldred House clean, welcoming, and supported by caring and friendly staff. Keeping families informed and ensuring residents feel comfortable and engaged is very important to us, so it's wonderful to know this is reflected in your experience. Your kind words are greatly appreciated by the whole team.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Etheldred House
from Daniel E (Grandson of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The team at the care home show both care and compassion for all the residents and a depth of knowledge about them. This is demonstrated on every visit. Lots of events are put on creating a great community but also in the downtime staff are always very present and keen to help or just chat with residents.
Reply from Santall Horn, Home Manager at Etheldred HouseThank you for your lovely feedback. We're so pleased that you've seen the care, compassion, and dedication our team shows to residents every day. Creating a strong sense of community and being there for residents at all times is incredibly important to us, so your comments are truly appreciated.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Loading...
Awards / Recognitions (6)
Loading...
Loading
Loading
Loading
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare to verify any information. View our terms and conditions. Excelcare has a Platinum Service – more info.