Hunters Down Care Centre

Hartford Road, Huntingdon PE29 1XL

Hunters Down is a purpose-built care home, providing nursing and residential person-centred care to adults aged 65 and over including those living with dementia. The home is situated in Huntingdon and offers long term and respite care.

Hunters Down is divided into five units over two floors. Four units are equipped with their own communal lounge, dining area, kitchenette and bathroom facilities, while the fifth unit is a purpose-built unit with luxury suites built with its own private courtyard, a communal lounge and kitchen.

All bedrooms are single occupancy with en-suite facilities.
Other facilities at Hunters Down include a café, a hairdressing salon, a cinema room and a guest bedroom.

Group: Excelcare Holdings

Person in charge: Nicola Berry (Manager)

Local Authority / Social Services: Cambridgeshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 102 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 102

Rooms with ensuite WC: 102

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Television point in own room

Latest Care Quality Commission* Report on Hunters Down Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.6 (maximum of 10) for Hunters Down Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Hunters Down Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 7 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.284 for Hunters Down Care Centre is calculated as follows: ( (46 Excellents x 5) + (30 Goods x 4) + (19 Satisfactorys x 3) ) ÷ 95 Ratings = 4.284

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.343 Points relating to the number of positive Reviews for Hunters Down Care Centre is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 20.4 positive Reviews (102 registered maximum number of service users ÷ 5). 7 Reviews ÷ 20.4 Target = 0.343

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.6 Hunters Down Care Centre has a Review Score of 8.6 (8.627) from 8 Reviews


Average Ratings

  • Excellent
    4
  • Good
    3
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Hunters Down Care Centre?

  • Extremely LIKELY
    7
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Hunters Down Care Centre

  • Daughter of Resident/Service User
    3
  • Wife of Resident/Service User
    2
  • Husband of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • Volunteer
    1
  • more

My father was a resident of Hunters Down for 7 years during his time there he was treated with dignity and respect. He spent the last two years mainly in bed due to the progression of his Dementia. The nursing care was extremely good and regular checks were made on his skin for any signs of soreness. I was always contacted regarding Dad’s health i.e. if a Doctor had visited and the outcome. I was told my Dad was end of life at the beginning of March I decided to stay with him during this time. The support Dad and I received was exceptional. The staff made me feel that Dad was part of a big family at Hunters Down. I had stayed during the day and evening for the first week and the night for the last 4 days before he died. During these 11 days, I saw how hard the staff work and also their compassionate nature.

Hunters Down is ideally situated, across the road from a lovely walk by the river. The walk is wheelchair accessible and many benches to sit on.

How likely would you be to recommend Hunters Down Care Centre? Extremely Likely

Overall Standard

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Average Rating:   4.6 out of 5

After losing my wife to dementia fifteen months ago I am frequently invited to attend various entertainments. Saturday for national open day was no exception. The effort given by all staff concerned to make such a memorable event was overwhelming. You have my total respect.

How likely would you be to recommend Hunters Down Care Centre? Extremely Likely

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Average Rating:   4.8 out of 5

Joanne King, Regional Head of Business & Marketing at Hunters Down Care Centre responded to this review on 08 May 2018:

Thank you for your lovely comments.

Having visited many care homes in the area, I found Hunters Down to be extremely friendly and caring. All the staff are very helpful at all times and keep me posted about my dad. He is very happy there too and is well looked after. The building is always clean and fresh.

How likely would you be to recommend Hunters Down Care Centre? Extremely Likely

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Average Rating:   4.1 out of 5

Joanne King, Regional Head of Business & Marketing at Hunters Down Care Centre responded to this review on 04 May 2018:

Thank you for your lovely comments.

My father was at Hunters Down for 2 1/2 years before his passing in January 2018. He spent most of this in a nice well-appointed room in Queens. Initially, he joined in the activities such as bingo and quizzes but as his health declined, he remained in his room. He joined the ladies at meal times and especially enjoyed his cooked breakfasts. Staffing levels in Queens were inadequate. His passing was dealt with appropriately in Pepys.

How likely would you be to recommend Hunters Down Care Centre? Likely

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Average Rating:   3 out of 5

Very caring staff. As a visitor to my husband, there are no restricting visiting times. Plenty of things going on ie. quizzes, bingo, sing-alongs, etc.

How likely would you be to recommend Hunters Down Care Centre? Extremely Likely

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Average Rating:   4.5 out of 5

My wife is severely brain damaged and has difficulty communicating and this applies to the staff when dealing with my wife. However, the care and support they all provided is excellent. A first class care home.

How likely would you be to recommend Hunters Down Care Centre? Extremely Likely

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Average Rating:   5 out of 5

On entry via hospital emergency to our first experience of 'long-term' care, we would have appreciated more guidance as to routines and procedures. Now nearly three years on we are well satisfied with the high standard of care continually aimed for and mostly achieved. Any lapses are usually unavoidable or "homely". Relationships at all levels and between individuals are reassuringly very good and well appreciated.

How likely would you be to recommend Hunters Down Care Centre? Extremely Likely

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Average Rating:   4 out of 5

When Dad first entered the dementia wing, his health improved considerably as the staff encouraged him to eat and drink. I have never been to visit and found him dirty or unshaven. His nails are looked after, as is his hair, skin and personal appearance. He is happy and considers it home. I can visit any time and rarely stick to a routine of visiting. As Dads gag reflex has worsened and his ability to swallow is diminished the staff are always looking for different things to tempt him. Dads friends visit and take him a beer, his dog visits, my puppy visits and all are welcome, however dogs are not allowed in the dining room, perfectly understandable. The staff are always willing to discuss things and make the effort to find out Dad's history so they can engage him.

He is well looked after and feels safe, the staff care.

How likely would you be to recommend Hunters Down Care Centre? Extremely Likely

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Average Rating:   4.3 out of 5

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Bed Vacancies

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Hunters Down Care Centre

Job Vacancies

Staff Profiles

Nicola

Nicola Berry

Job Title: General Manager

Joined: 2015

Description:

Nicola has been General Manager at Hunters Down since December 2015.
Nicola is a Registered General Nurse and a Registered Mental Health Nurse. She has qualifications in Dementia and End of Life Care as well as Teaching and Assessing.
Nicola also has the Registered Managers award.

Myrna

Myrna Flores

Job Title: Care Manager

Joined: 2013

Description:

Myrna became Care Manager at Hunters Down in May 2013 but joined Hunters Down in 2010 as a Clinical Nurse Manager.
Myrna is a qualified Nurse and has worked as a General Nurse in hospitals and the community.
Myrna is responsible for the care delivered in the home and running of the home in the absence of the General Manager.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Hunters Down Care Centre