1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Excelcare
  4. Locations Owned by Excelcare in Essex

Care Homes Owned by Excelcare in Essex

Jobs
9.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Excelcare in Essex

Only the locations & reviews in Essex for Excelcare are showing below.

View the details of all 30 locations (with 3071 reviews) owned by Excelcare

Excelcare Locations in Essex (11)

 - Browse 11 Care Homes owned by Excelcare in Essex
List View
Map View
Sort By
Excelcare Goldenley
11/13 Richmond Avenue, Benfleet SS7 5HE 
9.9 77 reviews
Excelcare Goldenley, Benfleet, Essex
"I have been very impressed by the level of care shown to my friend as she descended into dementia. All of the staff are of the highest…"   Read all 77 reviews
  • from £1,295 / week
  • 41 Rooms
Location Type Care Home

Goldenley is a 40-bed care home that provides residential and dementia care for older people, located in South Benfleet. There are 6 six bedrooms which have ensuite bathrooms. It is located nearby ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Sweyne Court
Hockley Road, Rayleigh SS6 8EB 
9.9 157 reviews
Excelcare Sweyne Court, Rayleigh, Essex
"My Mum is a resident at Sweyne Court & has been there for about 8 months. She has settled in very well. The staff are amazing & when I…"   Read all 157 reviews
  • from £1,400 / week
  • 43 Rooms
Location Type Care Home

Sweyne Court is purpose-built, located in scenic surroundings and specialises in dementia care. All provision is personalised to the individual and strengthened by a key worker ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Longfield
Fambridge Close, Maldon CM9 6DJ 
9.9 84 reviews
Excelcare Longfield, Maldon, Essex
"Home was very welcoming, this is my first visit with my sister. Great activity going on during my visit, exercise class! Very happy my…"   Read all 84 reviews
  • from £1,344 / week
  • 40 Rooms
Location Type Care Home

Longfield is a homely, comfortable single-storey care home in the pretty coastal town of Maldon, Essex. It specialises in caring for older people living with or without dementia. There is a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Sherrell House
414 Fencepiece Road, Chigwell IG7 5DP 
9.9 121 reviews
Excelcare Sherrell House, Chigwell, Essex
"I can't thank all the wonderful people at Sherrell House enough. My Mum came to Sherrell House after being confused, frightened and lonely…"   Read all 121 reviews
  • from £1,400 / week
  • 92 Rooms
Location Type Care Home

Sherrell House is a purpose built modern friendly care home located in Chigwell Essex offering skilled professionals for a wide range of personal and nursing needs. The home has two specialist ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Excelcare Abbot Care Home
Partridge Road, Harlow CM18 6TD 
9.9 130 reviews
Excelcare Abbot Care Home, Harlow, Essex
"My mum has been here for 18 months now and I can't fault any of the care that she has been given. If I have any worries, I am listened to…"   Read all 130 reviews
  • from £1,300 / week
  • 117 Rooms
Location Type Care Home

Boasting plenty of green space including gorgeous landscaped gardens, Abbot Care Home offers long-term and respite care, including residential, residential dementia, nursing and end of life ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Excelcare St Fillans Care Home
St Fillan Road, Colchester CO4 0PT 
9.9 90 reviews
Excelcare St Fillans Care Home, Colchester, Essex
"Dad was cared for by the wonderful team at St Fillan's in the last four weeks of his life. It was an incredibly difficult time for him and…"   Read all 90 reviews
  • from £1,375 / week
  • 71 Rooms
Location Type Care Home

Nestled in a quiet residential area of St John’s, near Colchester in Essex, beautiful St Fillans Care Home provides a variety of long-term and respite care, including residential, residential ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Excelcare Stanley Wilson Lodge
Four Acres, Saffron Walden CB11 3JE 
9.8 74 reviews
Excelcare Stanley Wilson Lodge, Saffron Walden, Essex
"Stanley Wilson Lodge provided excellent care for mum from the day she arrived. The staff at the desk, admin, cleaners, carers and activity…"   Read all 74 reviews
  • from £1,800 / week
  • 80 Rooms
Location Type Care Home

Stanley Wilson Lodge is a purpose-built 75 bedded home with en-suite facilities offering high-quality nursing, residential and dementia care. All services are built around each resident’s ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Excelcare Lime Court
Lime Avenue, Dovercourt, Harwich CO12 4DE 
9.8 96 reviews
Excelcare Lime Court, Harwich, Essex
"If you ever need the care of a loved one, and you live near Harwich, don't give a second thought about trusting Sue and her amazing team at…"   Read all 96 reviews
  • from £1,175 / week
  • 44 Rooms
Location Type Care Home

Lime Court is a 44-bed care home, including four double rooms, spread over two floors, with lift access and five separate themed lounges. The home specialises in dementia and care for elderly people, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Okeley Care Home
Corporation Road, Chelmsford CM1 2AR 
9.7 178 reviews
Excelcare Okeley Care Home, Chelmsford, Essex
"Okeley Care Home have cared for my nan for four years so far. I know my nan is safe and her needs are met. The staff are lovely.…"   Read all 178 reviews
  • from £1,550 / week
  • 84 Rooms
Location Type Care Home

Okeley Care Centre is an 84 bed purpose-built care home in Chelmsford, Essex. Situated over three floors, permanent accommodation and respite rooms are provided for service users over the age of 65. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Excelcare Ashlyn Care Home
Vicarage Wood, Harlow CM20 3HD 
9.7 79 reviews
Excelcare Ashlyn Care Home, Harlow, Essex
"My mother has the best care. If any problems I would go to the head. My mother eat well and can eat me under the table. Mum is always clean…"   Read all 79 reviews
  • from £1,300 / week
  • 60 Rooms
Location Type Care Home

Ashlyn Care Home is a friendly and relaxed place for elderly people to live. It is registered for residential and dementia care. It encourages residents and visiting families and friends to be ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Winifred Dell Care Home
Essex Way, Great Warley, Brentwood CM13 3AX 
9.7 151 reviews
Excelcare Winifred Dell Care Home, Brentwood, Essex
"From the moment he walked in, there was a positive, friendly atmosphere. My dad is comfortable and extremely well looked after. We are so…"   Read all 151 reviews
  • from £1,500 / week
  • 76 Rooms
Location Type Care Home

Winifred Dell Care Centre is a friendly and relaxed place for elderly people to live. It is registered for residential and dementia care. It encourages residents and visiting families and friends ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Excelcare Reviews in Essex (1237)

9.9

Excelcare has a Group Review Score of 9.9 (9.874) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Excelcare must have a Review Score.

Overall Experience
  • 1018
  • 202
  • 9
  • 3
  • 5
Date Published
  • 1237
  • 119
  • 215
  • 353
  • 884
Reviewer Connection to Excelcare
  • 436
  • 199
  • 107
  • 74
  • 60
  • 51
  • 39
  • 35
  • 35
  • 34
  • 32
  • 23
  • 21
  • 14
  • 11
  • 11
  • 9
  • 7
  • 6
  • 5
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Review of

Excelcare Okeley Care Home

from D R (Wife of Resident) published on 7 July 2026 Submitted via Website • Report
Overall Experience 2.0 out of 5
My husband was in this care home for 2 years.
I want to say a huge thank you to the unsung hero's. The laundry staff, the cleaners.
When my husband passed they were there for me also the senior care person who was on nights when my husband passed.
Not one carer in my husband's dementia floor offered
condolences when my husband passed.
Thank the lord my darling husband is at peace and away from Okeley care home.
Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care HomeThank you for taking the time to share your feedback. We are deeply sorry for the loss of your husband and extend our sincere condolences to you.
We appreciate your kind words about our laundry and housekeeping teams, as well as the senior member of staff who supported you during such a difficult time. It means a great deal to know that their care and compassion provided comfort to you, and we will ensure your thanks are passed on to them.
We are, however, saddened to hear about your experience regarding the lack of condolences and support from other members of the team following your husband's passing. This is not the experience we would wish any family to have, and we take your concerns very seriously. Your feedback has been shared with the management team so that we can reflect on what happened and identify any lessons to be learned.
Thank you again for bringing both the positive and negative aspects of your experience to our attention. We wish you peace and comfort
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Excelcare Abbot Care Home

from Tracey M (Daughter of Resident) published on 7 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been here for 18 months now and I can't fault any of the care that she has been given. If I have any worries, I am listened to and spoken to with the upmost respect. I see the love that the carers have for the residents every day. Thank you to everyone at Abbot Care Home.
Reply from Susan Deol, Home Manager at Excelcare Abbot Care HomeDear Family of Abbot Care Home,
Thank you so much for taking the time to leave such a lovely five-star review.
It has been a privilege to care for your mum over the past 18 months, and we are so pleased to hear that you have felt supported, listened to, and treated with respect whenever you have had any concerns. Building trusting relationships with our residents and their families is at the heart of everything we do.
Knowing that you can see the genuine love, kindness, and compassion our team has for our residents is one of the greatest compliments we could receive. Our staff work hard every day to create a warm, caring environment where residents feel safe, valued, and truly at home. Your feedback is wonderful recognition of their dedication and commitment.
Thank you for placing your trust in us to care for your mum. We will be delighted to share your lovely comments with the whole team, as they will mean so much to everyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Excelcare Goldenley

from Carole P (Day Care) published on 2 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love it on Mondays.
They are very nice. They do their job very well.
Reply from Jacky frood, Manager at Excelcare GoldenleyThankyou for taking time to leave a review. So happy you enjoy your visits. I will ensure I share this with the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Excelcare Okeley Care Home

from D N (Son-in-law of Resident) published on 24 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father in law has been in Okeley for 3 months, he is very happy and very well cared for. We viewed quite a few care homes but knew straight away this was the top of our list. He calls it his home already, which makes us very happy knowing he is being very well cared for and gives us peace of mind.
Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care HomeThank you so much for sharing your lovely feedback. Were delighted to hear that your fatherinlaw has settled in so well and already feels at home that truly means a great deal to us. Knowing he is happy, comfortable, and well cared for is exactly what we strive for, and its wonderful to hear that this brings your family peace of mind.

Were grateful you chose Okeley after visiting other homes, and were proud to be the place he now calls home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Excelcare Okeley Care Home

from Carlton B (Son of Resident) published on 24 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally good, nursing staff work hard, always nice coming onto reception - warm feeling. Cleanliness in mum's room could be improved, surfaces and particularly bedding with her stoma. Food leave a lot to be desired at times, and is often cold and bland. Still little understanding of foods mum should
not be served
Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Homewelcome when arriving at reception. Creating a positive atmosphere is important to us, and its encouraging to know this comes across.

We also appreciate your honest comments regarding the cleanliness of your mums room and the concerns around her bedding and stoma care. Your feedback is invaluable, and we will review this with the team to ensure standards are consistently met. Likewise, your points about the food including temperature, flavour, and dietary suitability will be shared with our catering team so improvements can be made.

Thank you again for raising these points and for recognising the efforts of our staff. Your input helps us continue to improve the care and experience we provide.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Excelcare Okeley Care Home

from R M (Son of Resident) published on 24 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kind caring staff looking after both mum and dad.
Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care HomeThank you for your kind words and for taking the time to leave a review. Were so pleased to hear that our team has been caring and supportive while looking after both your mum and dad. Knowing that families feel reassured and wellsupported means a great deal to us. We truly appreciate your feedback.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Excelcare Okeley Care Home

from S A (Daughter of Resident) published on 24 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall Okeley is a great care home, run and staffed by a dedicated team. The management team been fantastic, always supportive and addressed any concerns/issues immediately. All staff have always been welcoming and friendly. The home has a lovely atmosphere and is kept spotlessly clean on the whole
- although I feel that my mum's room could be kept cleaner, i.e. sticky surfaces and more attention to bed linen changes due to her particular issues. Activities team are amazing and always encourages participation. Food needs addressing, more variety needed.
Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care HomeThank you for taking the time to share such a thoughtful and detailed review. We're delighted to hear that you feel Okeley is a great home and that our dedicated team, including management, has been supportive, responsive, and welcoming. Creating a warm atmosphere and maintaining high standards of cleanliness are priorities for us, so your positive comments mean a great deal.

We also truly appreciate your constructive feedback regarding your mum's room and the food variety. Insights like yours help us continue improving. We will ensure your comments are shared with the relevant teams so these areas can be reviewed and addressed.
It's wonderful to hear your praise for our activities team - they will be thrilled to know their efforts make such a difference.
Thank you again for your honesty and for trusting us with your mum's care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Excelcare Okeley Care Home

from Tracey Q (Granddaughter of Resident) published on 24 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such a lovely home, always welcoming and kind. My grandmother is very happy here.
Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care HomeThank you for your wonderful 5star review. Were so pleased to hear that you find our home welcoming and kind, and it means so much to know your grandmother is happy here. Our team works hard to create a caring, homely environment, and your feedback truly brightens our day.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Excelcare Okeley Care Home

from Melanie M (Granddaughter of Resident) published on 24 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Okeley Care Home have cared for my nan for four years so far. I know my nan is safe and her needs are met. The staff are lovely.
Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care HomeThank you so much for your lovely feedback. Were truly honoured to have cared for your nan over the past four years. Knowing she feels safe, supported, and well looked after means everything to us. Our team will be delighted to hear your kind words. Were committed to continuing to provide the highest standard of care for her.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Excelcare St Fillans Care Home

from Julie E (Daughter of Resident) published on 23 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was cared for by the wonderful team at St Fillan's in the last four weeks of his life. It was an incredibly difficult time for him and us as a family following the sudden loss of his wife (our Mum) in January.
Anu and her team acted quickly to find us a space (within 24 hours) and went out of their
way to try and help Dad, and us, adapt. Not only did they take the time to get to know Dad they provided comfort and support to us at a time that we were in the depths of grief and navigating Dad's terminal diagnosis.
The care and compassion shown to Dad in the final weeks of his life were outstanding and although we'd planned for him to be at home, with St Fillan's he was absolutely in the best place to manage his pain, and ensure he was as comfortable as possible. For this we will always be so grateful, thank you.
Reply from Anumol Thomas, care manager at Excelcare St Fillans Care HomeDear Julie,
It brings us immense comfort to know that your dad was cared for with such compassion and dignity, and that you were able to find solace within St Fillans during what must have been a very difficult time. Your kind words truly mean a great deal to us.
We are deeply grateful that you have taken the time to share your experience, and please be assured that your message will be passed on to all of our team members. Hearing that their care and dedication made a positive difference will be incredibly meaningful to them, and they will find your words both encouraging and rewarding.
Supporting families and ensuring the wellbeing of our residents is at the very heart of what we do, and it is touching to know that we were able to provide some measure of comfort to you and your family.
With our warmest regards
St Fillans Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Excelcare Stanley Wilson Lodge

from J L (Daughter of Resident) published on 19 June 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Bright, clean, comfortable and homely. Attentive and caring staff and management who always are happy to hear your thoughts and concerns. Regular activities to occupy my Dad. Everybody is trying the best in challenging circumstances due to his dementia. I feel he is cared for when I'm not there.
The cost is very high but not compared with others. Apparently care just IS very expensive everywhere.
Reply from Michelle Reid, Admin at Excelcare Stanley Wilson Lodge"Thank you so much for your incredibly kind words. Our team works hard to provide a warm, supportive environment, and it is wonderful to hear how much you & your dad appreciate it. I will make sure to pass your lovely feedback onto the Team!"
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Excelcare Stanley Wilson Lodge

from A E (Daughter of Resident) published on 18 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Stanley Wilson Lodge provided excellent care for mum from the day she arrived. The staff at the desk, admin, cleaners, carers and activity workers were so kind, welcoming and helpful. Mum only had a short time in the home, but it became her home very quickly. She loved the garden and the food and made
new friends. This gave her a new lease of life. She was safe and happy. Finally, a heartfelt thank you to the caring team. They helped her with dignity and kindness and helped grant her final wish, to die at home with the patio doors open and the birds singing.
Reply from Bruna Abrantes, lifestyle coordinator at Excelcare Stanley Wilson LodgeThank you for your lovely words about the team, we will be sure to pass this on to the them. It was a pleasure looking after your mum, we loved getting to know her and we have very lovely memories with her! Kind regards
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Excelcare Okeley Care Home

from Sue G (Daughter of Resident) published on 18 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 93 year old mother seems to be settled and happy to be here. Staff are so kind and caring and always have time to make her feel valued. She has been resident for 4 years plus and we have not seen the need to consider moving her. I am happy for her to remain here until the end of her days as her needs
are met extremely well.
Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care HomeThank you so much for sharing such a heartfelt review. It means a great deal to our whole team. Were delighted to hear that your mother feels settled, valued, and well cared for creating a supportive and nurturing environment is at the heart of everything we do.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Excelcare Ashlyn Care Home

from Susan E (Daughter of Resident) published on 17 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has the best care. If any problems I would go to the head. My mother eat well and can eat me under the table. Mum is always clean and tidy, her room is too! The staff are very good with my mum, even when she is so mixed up. I have no worries at all. I give 100% to this care home and the staff.
Reply from Kendra Bray, Group Sales & Marketing Business Partner at Excelcare Ashlyn Care HomeThank you so much for your kind words. It means a lot to know that you feel your mum is receiving the care she deserves. We're so pleased to hear that she's eating well, always clean and comfortable, and that you have confidence in the team, even during the more challenging times when she feels mixed up. Your support and trust mean everything to us, and we'll be sure to share your lovely comments with the team. Thank you for giving us 100% - it really is appreciated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Excelcare Sweyne Court

from Jane M (Daughter of Resident) published on 16 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum is a resident at Sweyne Court & has been there for about 8 months. She has settled in very well.
The staff are amazing & when I visit I feel like they are now family they care not only about Residents but also everyone visiting.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Excelcare Abbot Care Home

from John T (Regular Volunteer) published on 15 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am a proud volunteer who used to be a resident for rehab after a long spell in hospital. The team I work with (activities) are some of the kindest people I have ever worked with and thoroughly enjoy every minute spent with them. After being a resident myself, I appreciate how important it is to have
an activities team, which may be the only person a resident sees in a day.
Reply from Susan Deol, Home Manager at Excelcare Abbot Care HomeDear family, friend of Abbot care home,
Thank you so much for taking the time to share your experience.
It is particularly meaningful to receive feedback from someone who has experienced life at Abbot Care Home both as a resident and now as a valued volunteer. Your journey is truly inspiring, and we are delighted that you continue to be part of our Abbot family.
Our Teams will be incredibly proud to read your kind words. They work tirelessly to enrich the lives of our residents through companionship, meaningful engagement, and person-centred activities. As you rightly highlight, sometimes a friendly face, a conversation, or a shared activity can make a significant difference to someone's day.
We are grateful to have you volunteering with us and helping to make a positive difference to the lives of our residents.
With best wishes,
Abbot care home team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Excelcare Okeley Care Home

from C W (Daughter of Resident) published on 15 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the care home very welcoming and very homely. All the staff are cheerful and helpful. My mum has settled in very well and I can see she is being well looked after.
Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care HomeThank you so much for your lovely feedback. Were delighted to hear that youve found the home welcoming and homely, and that our teams cheerful, helpful approach has stood out. Its wonderful to know your mum has settled in so well and that you feel confident in the care shes receiving. Your trust means a great deal to us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Excelcare Okeley Care Home

from Wendy F (Daughter of Resident) published on 15 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been here for the last 4 weeks. She has been treated well by all the staff and is loving staying here. It feels like home with lovely company.
Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care HomeThank you so much for sharing this wonderful feedback. Were delighted to hear that your mum has felt so at home during her stay. Our team works hard to create a welcoming, comfortable environment, and it means a great deal to know shes enjoying the company and feeling well cared for. We truly appreciate your kind words and your trust in us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Excelcare Ashlyn Care Home

from Katrina C (Daughter of Resident) published on 11 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Ashlyn since March 2026. She came for respite after a hospital stay due to a fall at home. She then changed to a permanent placement in April. From the very first visit, Ashlyn felt homely and friendly. The staff are all so kind and welcoming, taking the time to get to know mum, and
genuinely wanting to make her feel as happy and safe as possible. Mum has a lovely quiet room with an en suite and a view over the garden. She's quite a shy person and the team respect her preference to stay in her room most of the time, but never give up on gently encouraging her to come out for things she might enjoy, like singers coming in, or scrabble club. The food seems good and there's plenty of it, the team is great at making sure mum is hydrated and getting enough calories. They look after her medication and arrange GP visits if needed. I'm able to visit whenever I want, for as long as I want. It feels like we're part of a family here, and I'm so pleased we found Ashlyn.
Reply from Kendra Bray, Group Sales & Marketing Business Partner at Excelcare Ashlyn Care HomeThank you for taking the time to leave such a lovely review. We're so pleased that your mum has settled well at Ashlyn and that you feel welcomed and supported by the team. Your comments mean a lot to the whole team, and we really appreciate your trust and support.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Excelcare Ashlyn Care Home

from Tanya G (Niece of Resident) published on 11 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We couldn't be more grateful for the care and compassion shown to our aunt at Ashlyn Care Home. From the very beginning, the staff have treated her with patience, dignity, and genuine kindness, making what could have been a very difficult transition feel safe and reassuring for our whole family.
The
team go above and beyond every day - not only meeting her needs but truly taking the time to understand her personality, routines, and what makes her feel comfortable and happy. The atmosphere is warm, welcoming, and calm, and it's clear that every resident is cared for with love and respect.
Communication with families has also been excellent, giving us peace of mind knowing she is in such capable hands. We've seen such a positive difference in her wellbeing since moving here, and we can't thank the staff enough for everything they do.
Highly recommend to any family looking for outstanding dementia care.
Reply from Kendra Bray, Group Sales & Marketing Business Partner at Excelcare Ashlyn Care HomeThank you for taking the time to leave such a kind review. We're delighted to hear that your aunt has settled well and that you have felt supported throughout her journey with us.
It means a lot to know that our team's care, compassion and communication have made a positive difference to both your aunt and your family. Thank you for your recommendation and for trusting us with her care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (7)

Loading

Loading Loading

Loading

Loading

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare to verify any information. View our terms and conditions. Excelcare has a Platinum Service – more info.