Winifred Dell Care Home, Brentwood, Essex
Winifred Dell Care Home, Brentwood, Essex
Winifred Dell Care Home, Brentwood, Essex

Winifred Dell Care Centre is registered for residential and dementia care. It is a 76-bed modern, purpose-built care home opened by the The Mayor of Brentwood in July 2012.

Residents and visiting families and friends are encouraged to be fully involved in the day-to-day life of the home including activities. All visitors are welcome to join residents for meals, when possible.

The catering team at the 5 star-rated kitchen create menus to suit individual diets and tastes. Above all, Winifred Dell Centre believe in a flexible person-centred approach.

Facilities include:

•Cinema and activities suite
•Hairdressing salon
•Nail salon
•Alternative therapy room
•Library
•Fully accessible sensory gardens
•Courtyard
•Parking

Group: Excelcare Holdings

Person in charge: Linda Hatton (Manager)

Local Authority / Social Services: Essex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 76 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages from 60 to 100.

Single Rooms: 76

Rooms with ensuite WC: 76

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Winifred Dell Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.8 Winifred Dell Care Home has a Review Score of 8.8 (8.826)

The Review Score of 8.8 (maximum of 10) for Winifred Dell Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Winifred Dell Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.813 for Winifred Dell Care Home is calculated as follows: ( (39 Excellents x 5) + (9 Goods x 4) ) ÷ 48 Ratings = 4.813

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.013 Points relating to the number of positive Reviews for Winifred Dell Care Home is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 15.2 positive Reviews (76 registered maximum number of service users ÷ 5). 4 Reviews ÷ 15.2 Target = 0.263

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Winifred Dell Care Home?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Winifred Dell Care Home

  • Daughter of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • Wife of Resident/Service User
    1

Mum is on fall watch. She has a history of falling as her legs seem to be giving up. She can hardly walk now and all she can do is shuffle. The care from all the staff she receives is second to none. I do not know what we would do if she wasn't a resident in Winifred Dell Care Home. Thank you all.

How likely would you be to recommend Winifred Dell Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Linda Hatton, Manager at Winifred Dell Care Home responded to this review on 19 Sep 2017:

Thank you for your excellent review, I will pass it onto the team at Winifred Dell.

Since my wife has been in Winifred Dell Care Home, it has been my daily procedure to visit her and pleased that this has been made possible by the management. I have found everyone helpful and the facilities good - pleased also that my wife appears happy and therefore I'm content!

How likely would you be to recommend Winifred Dell Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Linda Hatton, Manager at Winifred Dell Care Home responded to this review on 19 Jul 2017:

Thank you for you review I will pass this onto the team.

My husband will have been in Winifred Dell for 3 years this September and I can honestly say it's been such a weight off my shoulders knowing how happy he is. Everyone I come into contact with is very nice from the reception to laundry, cleaners and carers - not forgetting the kitchen staff! I couldn't be more pleased.

How likely would you be to recommend Winifred Dell Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Linda Hatton, Manager at Winifred Dell Care Home responded to this review on 12 Jul 2017:

Thank you for your review I will pass it onto the team, it is great to know that you and your husband are happy with the home.

My 100 year old mother is very happy at Winifred Dell Care Home where she is well cared for and is treated with dignity and affection. I could not wish for more.

How likely would you be to recommend Winifred Dell Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Linda Hatton, Manager at Winifred Dell Care Home responded to this review on 12 Jul 2017:

Thank you for your review, I will pass it onto the team.

Submit a Review for Winifred Dell Care Home

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Awards / Recognitions

June 2017

Job Vacancies

Staff Profiles

Linda

Linda Hatton

Job Title: Home Manager

Description:

Linda has worked in the care sector for 12 years; she started her career as a Care Assistant going on to become a Senior Care Assistant. Most recently she worked as a Care Manager at one of our sister homes. Linda has qualifications in BSC Psychology, Level 2 & 3 in Social Care and Level 5 Leadership and Management.

Michelle

Michelle Seymour

Job Title: Care Manager

Description:

Michelle has worked in the care setting for 24 years; starting her career as a Care Assistant working with mental health for 12 years gaining qualifications in NVQ 2 and 3 also achieving her intermediate Team Leading qualification. She is now working towards level 5 Leadership and Management.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Winifred Dell Care Home