Winifred Dell Care Home

Essex Way, Great Warley, Brentwood CM13 3AX
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9.7 147 Reviews
  • Winifred Dell Care Home, Brentwood
Winifred Dell Care Centre is a friendly and relaxed place for elderly people to live. It is registered for residential and dementia care.

It encourages residents and visiting families and friends to be fully involved in the day-to-day life of the home including activities. All visitors are welcome to join residents for meals, when possible. Above all, staff believe in a flexible person-centred approach.

The large, enclosed garden areas provide a variety of outside space and are fully accessible for wheelchairs. The communal gardens have been designed to provide sensory stimulation and a safe haven for quiet times. Raised planters enable residents to be involved in planting and garden projects.

Catering and laundry facilities are created to provide excellent services for residents, as well as a safe and pleasant working environment for staff.

•Activities suite
•Hairdressing salon
•Nail salon
•Alternative therapy room
•Library
•Fully accessible sensory gardens
•Courtyard
•Visitors welcome at all times
•Parking
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1550
  • RESPITE Self-Funded Residential Care: from £1735
  • RESPITE Self-Funded Residential Dementia Care: from £1785

The nursing costs include costs for Funded Nursing Care (FNC) which will be refunded if it is granted by Essex Continuing Health Care. FNC is currently £235.88. Fee may increase with complex cases.

These prices are only a guideline, please contact Winifred Dell Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Linda Hatton (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (76)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (75)

Winifred Dell Care Home Reviews (147)

9.7

Winifred Dell Care Home has a Review Score of 9.7 (9.668) out of 10, based on 51 reviews in the last 2 years.
Over all time Winifred Dell Care Home has 147 reviews.

Overall Experience
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Date Published
  • 147
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Reviewer Connection to Winifred Dell Care Home
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Total of 147, showing 1-20
Review from Amanda D (Daughter of Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Winfred Dell is a good care home, residents are well looked after, the home is nice and clean, residents have lots going on too, always clean, my mum seems happy at Winifred Dell.
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Review from Loraine L (Daughter of Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very happy with the care provided by all the staff at Winifred Dell. We can visit mum as and when we like and take her out with no problem to the staff. Everyone is always very welcoming, especially the receptionist, who is always so accommodating. Special mention to the lady who organises the activities
and days out for the residents, and to two other members of staff for their hard work. Thank you to all staff, really too many to mention.
Reply from Linda Hatton, Manager at Winifred Dell Care Home

Thank you for your review I will pass onto the team

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Review from D L (Resident) assisted by family/friend published on 8 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm happy with the care I receive. All staff are polite and friendly. I enjoy the food I have. I especially like it when we have the singing, and I like to sing.
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Review from Susan G (Sister-in-law of Resident) published on 18 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home staff are always friendly and helpful.
Reply from Linda Hatton, Manager at Winifred Dell Care Home

Thank you for your review. I will pass it on to the team.

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Review from B L (Brother-in-law of Resident) published on 5 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My siter-in-law has been here now for almost a year now, very happy and we feel she is safe and we do not worry now she not living alone, staff very professional and supportive, plus treat her with respect and dignity.
Reply from Linda Hatton, Manager at Winifred Dell Care Home

thank you for the review, I will pass it onto the team

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Review from G D (Son of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's a particularly tough job, but the staff at Winifred Dell maintain the standards as cheerfully as possible. There is a good level of professionalism, as there is care.
Reply from Linda Hatton, Manager at Winifred Dell Care Home

Thank you for your review I will pass it onto the team.

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Review from L B (Daughter of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am delighted with the care my mother receives. The staff are kind, diligent and alert. I could not ask for better for her. the home is clean and well maintained.
Reply from Linda Hatton, Manager at Winifred Dell Care Home

Thank you for your review I will pass it onto the team

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Review from Janice G (Sister of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
An efficient and well run care home with pleasant and helpful staff.
Reply from Linda Hatton, Manager at Winifred Dell Care Home

Thank you for your review. I will pass it on to the team.

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Review from Andrew G (Brother-in-law of Resident) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The overall impression I have is of the care home that really does 'care'. Overall the activities seem to be well run and what few of the residents I have met seem to be quite satisfied with the care they receive.
Reply from Linda Hatton, Manager at Winifred Dell Care Home

Thank you for your email I will pass it onto the team

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Review from Patricia M (Wife of Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has received excellent care and attention while residing at the care home.
All the staff are very helpful and friendly.
The events that are organised are very well attended and enjoyable for the residents.
Very clean and the food is very good.
Reply from Linda Hatton, Manager at Winifred Dell Care Home

Thank you for your review I will pass it onto the team

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Review from Andrew T (Son-in-law of Resident) published on 10 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
1st care care home. Staff in all areas are 1st class.
Reply from Linda Hatton, Manager at Winifred Dell Care Home

Thank for your review I will pass it onto the team

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Review from Henry R (Friend of Resident) published on 9 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
It is really challenging to run somewhere lihe Winifred Dell so please take anything I say as just a few tips that might help things become more acceptable and pleasant.
1 Firstly, it is understood that it might be challenging to make the place smell more pleasant. Doors are left open in the warmer
weather however done plug in deodoriser every 30 feet would really help matters.
2. One of the two lifts has not been in use dud to lack of lighting. It must have been out of service for a month now, this is inconvenient and gives a bad impression.
3. There is an apparently little used Reception area for guests tea/coffee. This looks the part but when you visit you want a cuppa with the resident. Only once has this been offered to me yet I have been present when the tea trolley has supplied a drink for the resident. A nice touch would be to carry some guest cups for the odd guest who might benefit from one.
Generally staff are friendly but apparently thin on the ground at weekends etc.
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Review from B R (Daughter of Resident) published on 3 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We've been really happy with our Mum's care so far. Staff have helped her settle in and adjust. Everyone is cheerful and friendly, contributing to a cosy, family-like atmosphere. Visitors are welcomed any time. Rooms and all common areas are very clean and well kept. The gardens are lovely and a welcoming
place to spend time. All formalities were handled in an efficient, caring way, making the process of moving Mum in a smooth one. The home has exceeded our expectations.
Reply from Linda Hatton, Manager at Winifred Dell Care Home

Thank you for your review I will pass it on to the team

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Review from W O (Friend of Resident) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend lived at Winifred Dell for 9 years and her husband for 4 years before that her care was good and the staff were kind to her - she sadly passed away recently and she was cared for with dignity in her last few days - thank you.
Reply from Linda Hatton, Manager at Winifred Dell Care Home

thank you for your review, i will pass onto the team

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Review from R E (Husband of Resident) published on 6 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife stayed for the first time at Winifred Dell for respite for 10 days. She was very happy while there, the carers were very friendly and professional. She found the activities interesting and stimulating. When I went to collect her to bring her home, she almost wanted to stay as she enjoyed
the interaction with the carers and other residents! I would have no hesitation in recommending this care home and will use it again as the need arises. An excellent care home, clean, and well run. Very happy with the level of care my wife received.
Reply from Linda Hatton, Manager at Winifred Dell Care Home

Thank you for your review I will past it onto the team

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Review from G S (Daughter-in-law of Resident) published on 1 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum joins in with all the activities the home organises.
The home is clean, tidy and well looked after.
The staff caring for Mum are very friendly, they have time to talk to you when visiting.
Reply from Linda Hatton, Manager at Winifred Dell Care Home

Thank you for your review I will pass onto the team

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Review from J E (Daughter of Resident) published on 31 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can only praise this care home. My mum has been treated with care, compassion and dignity. As a family, this wasn't a journey we expected to take, but the managers and staff at Winifred Dell filled us with confidence and alleviated our anxieties. Would highly recommend Winfred Dell. My mum is benefitting
from respite care (6 weeks) but longer term care would not phase me. Winfred Dell really is a fab option!
Reply from Linda Hatton, Manager at Winifred Dell Care Home

thank you for your review I will pass it onto the team

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Review from N C (Friend of Resident) published on 31 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend has been cared for at Winifred Dell since December 2022. I have visited him many times and always found the home to be clean and welcoming. The staff are caring and professional. Service users are always treated well and with respect. Staff turnover is low and many of the staff were in Winifred
Dell when my friend was first admitted. An excellent care home in a modern purpose built building.
Reply from Linda Hatton, Manager at Winifred Dell Care Home

Thank you for your review I will pass it on to the team

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Review from Kim M (Daughter of Resident) published on 4 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum, who suffers with dementia, has been residing at Winifred Dell for almost three years. My ratings are 'true' to my experience of the care home. Mum is always encouraged to join in activities, outings, etc., which she happily does. Before choosing Winifred Dell, our family sourced other care homes,
but Winifred Dell came out 'on top'. We are so happy we chose you. Keep up the excellent work to management and staff at this particular home.
Reply from Linda Hatton, Manager at Winifred Dell Care Home

Thank you Kim for your review, I will pass it onto the team.

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Review from Debra B (Daughter of Resident) published on 6 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Winifred Dell Care Home for over 4 years now. I am very pleased with the care, consideration and kindness from all of her carers shown to mum on a daily basis. This home is extremely well run and efficient. It is also spotlessly clean. The food is cooked fresh daily with fresh
ingredients and is of a very high quality. There are always various singers visiting and trips out for residents, arts and crafts are also available too.
Reply from Linda Hatton, Manager at Winifred Dell Care Home

Thank you for your excellent review, I will pass it onto the team

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Current Review Score: 9.7 (9.668)

Overview of Review Score

The Review Score of 9.7 (9.668) out of 10 for Winifred Dell Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 51 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 51 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.668 for Winifred Dell Care Home is calculated as follows: ( (427 Excellents x 5) + (153 Goods x 4) + (20 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 602 Ratings = 4.668
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Winifred Dell Care Home is based on 51 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 51 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Sep 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (3)

Linda

Linda Hatton

Job Title: Home Manager

Linda has worked in the care sector for 12 years; she started her career as a Care Assistant going on to become a Senior Care Assistant. Most recently she worked as a Care Manager at one of our sister homes. Linda has qualifications in BSC Psychology, Level 2 & 3 in Social Care and Level 5 Leadership and Management.

Michelle

Michelle Seymour

Job Title: Care Manager

Michelle has worked in the care setting for 24 years; starting her career as a Care Assistant working with mental health for 12 years gaining qualifications in NVQ 2 and 3 also achieving her intermediate Team Leading qualification. She has also recently achieved her level 5 in Leadership and Management.

Doina-Simone

Doina-Simone Ifrosa

Job Title: Home Administrator

Doina has been working in the care sector for 10 years, starting in 2012 as a Care Assistant and being promoted to Senior Carer, Team Leader and Manager by 2017.


In the last 5 years, Doina worked as a Registered CQC Manager for residential care homes and domiciliary homecare.


At present, Doina is working as a Care Home Administrator and using her years of experience within the healthcare sector to bring quality to resident’s life, as well as supporting management and care teams.


She currently holds a Level 5 Diploma in Leadership and Management, Health and Social Care and BA Hons Business Management

Frequently Asked Questions about Winifred Dell Care Home

What types of Care is Winifred Dell Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Winifred Dell Care Home have?

There are 76 Single Rooms.

What are the Facilities & Services at Winifred Dell Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Winifred Dell Care Home to the centre of Brentwood?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Winifred Dell Care Home to verify any information. View our terms and conditions. Winifred Dell Care Home has an Enhanced Service - more info.