






Winifred Dell Care Centre is a friendly and relaxed place for elderly people to live. It is registered for residential and dementia care.
It encourages residents and visiting families and friends to be fully involved in the day-to-day life of the home including activities. All visitors are welcome to join residents for meals, when possible. Above all, staff believe in a flexible person-centred approach.
The large, enclosed garden areas provide a variety...
Care Provided by Excelcare Winifred Dell Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 76 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The nursing costs include costs for Funded Nursing Care (FNC) which will be refunded if it is granted by Essex Continuing Health Care. FNC is currently £235.88. Fee may increase with complex cases.
The price(s) shown are provided by the care home. Contact Excelcare Winifred Dell Care Home for full pricing details and T&Cs.
Contact Excelcare Winifred Dell Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Excelcare
- Private Owned
Person in charge
- Linda Hatton(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (76)
- Single Rooms with ensuite Wet Room (75)
Excelcare Winifred Dell Care Home Reviews (151)
Excelcare Winifred Dell Care Home has a Review Score of 9.7 (9.695) out of 10, based on 37 reviews in the last 2 years.
Over all time Excelcare Winifred Dell Care Home has 151 reviews.
My Mother has been at Winifred Dell for over a year now. The staff are so kind and caring and genuinely enjoy the residents (and a low turnover rate must reflect this). The activities are amazing; singing, dancing, visits to local places and when I visited last week they had some puppies meeting the residents! As a family, we feel that my Mother is safe and happy here and thanks go to all the staff.
Thank you for your review I will pass on your lovely review to the team.
I have been to visit a friend's mum a few times and I am always struck by the warm, welcoming atmosphere. The staff are so lovely and caring and I was pleased to meet the activities coordinator last week. She had some beautiful puppies visiting which the residents absolutely loved. A truly wonderful place.
Thank you so much for your lovely review and I will pass on your wonderful review to the team.
Whilst with mum today, two dachshund puppies visited. It was great to see the residents smile. The staff ensured not only were the residents in the lounge visited but also included those residents who were in their individual rooms. The staff are amazing and truly care.
Thank you for your review, everyone enjoyed the puppies. I will pass your review on to the team.
I found the staff to be very helpful and friendly and put my aunt at ease very quickly. The management team of the manager and care manager were very helpful in the whole process and I would recommend the care home to anybody unsure of where to place a relative.
Thank you for your review, we are so glad you had a good move-in experience. I will pass your review on to the team.
The most amazing place. I’ve never seen my gran so happy. The reassurance we get as a family is so great knowing that she’s so happy. They always take her out and she’s made great friends. Whenever I go to visit she’s laughing and smiling and the staff are wonderful.
Thank you for your review, we are so happy that your loved one is happy and that she is so settled here. I will pass your lovely review on to the team.
Went to home to visit my sister, didn't realise that she was going to a music afternoon. We were invited to go with her and enjoy the afternoon by the carer who I might add was excellent, getting the residents up to dance if they wanted and generally looking after everyone. Also the entertainment was first-class.
Thank you for your review I will pass it onto the team.
Your young lady took a lot of trouble to show me around the whole building from the front door onwards, I was really impressed at the cleanliness of the whole place, each floor is well placed, each room very well laid out, very very nice decoration everywhere. Impressed by the gardens and the facilities laid on for the residents, even parking is easy with plenty if room.
Thank you for your review and kind words I will pass it onto the team.
Lovely evening and weather was very kind to us.
Mulled wine and mince pie was nice to finish off the evening.
Thank you for your review, I will pass it onto the team.
We looked at a few homes for mum before deciding on Winifred Dell. We definitely made the right choice. The home is very welcoming, bright, clean and friendly. The staff are amazing and the resident's Events Coordinator works so hard to make sure the residents a always involved in activities and outings. The open-door policy is great meaning that relatives are welcome to visit at any time. Can't recommend Winifred Dell highly enough.
Thank you for your review I will pass it onto the team.
We recently spent a lovely afternoon at Winifred Dell Care Home when the Mayor visited to turn on the Christmas lights. We assembled outside with all the residents wrapped up warmly to commence the Carol singing. Words to the Carols were in plentiful supply so that everyone could join in. After all the favourites were 'belted out' we returned inside to the cosy reception area for some warming mulled wine and mince pies. Everyone looked to be enjoying themselves with lots of chat and laughter about. Well done to everyone for organising a very pleasant afternoon for the residents, family and friends of Winifred Dell.
Thank you for your review, I will pass it onto the team.
We are so happy Mum is in such a wonderful place. Excellent accommodation and caring and friendly staff.
Thank you for your review I will pass it on to the team.
Best care every by the staff.
Thank you for your review, I will pass it onto the team.
I am a regular visitor to Winifred Dell where my mother has been living for over 4 years. Her care has been excellent throughout despite the increase in her care needs due to dementia. I appreciate the respect and attention she receives and the many activities she can engage in.
Thank you for your review, I will pass it onto the team.
The caring staff are excellent, but we have had a couple of hiccups with the management side. My Mum loves living here and she says she doesn’t want for anything. Her health has improved no end since she’s been here and she’s very contented which is the main aim; she certainly wouldn’t want to go back to living on her own.
Thank you for your review, I believe the hiccups that occurred on move-in, were quickly resolved at the time. If I can help you with anything else that you are concerned about please come and see me anytime.
My mother is well cared for in this lovely home. The staff are friendly and caring and are aware of my mother's needs. The facilities are well maintained and user-friendly and everywhere is always clean.
Thank you for your review I will pass it onto the team.
Very happy with the way the staff at Winifred Dell look after my mother. She has been there for almost a year and seems to be very settled. She suffers from dementia and needs help with personal care and the staff are very caring with her. She really enjoys the regular entertainment and trips out.
Thank you for your review, I will pass it on to the team.
The staff are excellent, friendly, caring and inquisitive as to what they can do for mum.
She has settled really well - and this is down to the lovely rooms, atmosphere and friendly, caring staff. Would highly recommend.
Thank you for your review; I am so glad that your mother is settling in well. I will past your review on to the team.
Winifred Dell Care Home have been looking after our aunt and uncle since September 2022. We have recently been through a difficult time and the care and compassion shown by staff has been exceptional. Every member of staff from the ladies who look after their laundry to the management has always been friendly and treated them both with respect, dignity and care. I cannot recommend Winifred Dell highly enough.
Thank you for your review, I will pass it on to the team.
My mother-in-law has been in this home for two weeks respite and in that time her care has been exceptional in all aspects. Not only has she physically improved, but her well-being and mental health has improved beyond all expectations. Fantastic, thank you all.
Thank you so much for your review, I hope Mum will visit us again. I will pass your kind words on to the team.
The staff are very attentive to the residents. Warm friendly and caring. They have lots of activities which the residents love! The food is of a very high standard as a family we are very happy that we chose Winifred Dell and mum is happy here.
Thank you for your review and kind words I will pass it on to the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 September 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (11) & Events (0)
- 08 Jul 2026
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
- 06 Jan 2026
Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
- 02 Jul 2025
At Excelcare, we believe in celebrating love, identity, and inclusion, and this Pride Month was one to remember! Throughout June, our care homes came alive with colour, laughter, music, and...
There are no upcoming events for Excelcare Winifred Dell Care Home.
Accreditations
There are no accreditations posted yet for Excelcare Winifred Dell Care Home.
Meet the Team (3)

Linda has worked in the care sector for 12 years; she started her career as a Care Assistant going on to become a Senior Care Assistant. Most recently she worked as a Care Manager at one of our sister homes. Linda has qualifications in BSC Psychology, Level 2 & 3 in Social Care and Level 5 Leadership and Management.

Doina has been working in the care sector for 10 years, starting in 2012 as a Care Assistant and being promoted to Senior Carer, Team Leader and Manager by 2017.
In the last 5 years, Doina worked as a Registered CQC Manager for residential care homes and domiciliary homecare.
At present, Doina is working as a Care Home Administrator and using her years of experience within the healthcare sector to bring quality to resident’s life, as well as supporting management and care teams.
She currently holds a Level 5 Diploma in Leadership and Management, Health and Social Care and BA Hons Business Management

Angelina has worked a Registered Nurse for NHS and progressing to a Unit manager and Clinical Lead for District Nurses. She has an experience of over 25 years. At present she joined our care home to support and run our Nursing residents.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Winifred Dell Care Home to verify any information. View our terms and conditions. Excelcare Winifred Dell Care Home has an Enhanced Service -more info.