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Excelcare Winifred Dell Care Home

Essex Way, Great Warley, Brentwood, Essex CM13 3AX
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Excelcare Winifred Dell Care Home, Brentwood
Excelcare Winifred Dell Care Home, Brentwood
Excelcare Winifred Dell Care Home, Brentwood

Winifred Dell Care Centre is a friendly and relaxed place for elderly people to live. It is registered for residential and dementia care.

It encourages residents and visiting families and friends to be fully involved in the day-to-day life of the home including activities. All visitors are welcome to join residents for meals, when possible. Above all, staff believe in a flexible person-centred approach.

The large, enclosed garden areas provide a variety...  

Care Provided by Excelcare Winifred Dell Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,500From £1,735
Residential Dementia CareFrom £1,550From £1,785

The nursing costs include costs for Funded Nursing Care (FNC) which will be refunded if it is granted by Essex Continuing Health Care. FNC is currently £235.88. Fee may increase with complex cases.

Contact Excelcare Winifred Dell Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Linda Hatton(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (76)
  • Single Rooms with ensuite Wet Room (75)

Excelcare Winifred Dell Care Home Reviews (151)

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9.7

Excelcare Winifred Dell Care Home has a Review Score of 9.7 (9.695) out of 10, based on 37 reviews in the last 2 years. Over all time Excelcare Winifred Dell Care Home has 151 reviews.

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Showing 151 reviews matching selected criteria
Review from David C (Son of Resident) published on 9 August 2023 Submitted via Postal Card
Overall Experience

The care and support from the whole team has been excellent. They have satisfied any concerns we've had through the whole admittance and settling period for my parents. Not only this, they've dealt with many things we weren't even aware of, made both Mum and Dad feel at home and all with kindness, understanding and a smile on their faces. We couldn't be happier.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review; I will pass it on to the team.

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Review from Raymond A (Brother-in-law of Resident) published on 9 August 2023 Submitted via Postal Card
Overall Experience

This explains my experience at Winifred Dell Care Home apart from the ratings I have given I must also mention the following day we visited they had a singer entertainer. The ladies who arrange these events do an excellent job. All the carers are very good. Showed excellent care, help and consideration, brilliant. They deserve full credit and hopefully good pay.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review I will pass it on to the team.

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Review from M E (Son-in-law of Resident) published on 9 August 2023 Submitted via Postal Card
Overall Experience

The members of staff at Winifred Dell Care Home are caring, compassionate, and friendly, nothing is too much trouble at the care home which is part of a friendly care service as well as a strong focus on quality training. The management team is always there to listen to feedback from the residents' families to accommodate the needs of their residents and staff. We have the confidence to report concerns about the care that carers and other professionals give.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review and your kind words, I will pass the review onto the team.

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Review from Emily C (Daughter-in-law of Resident) published on 3 August 2023 Submitted via Postal Card
Overall Experience

From our initial contact, we had a great feeling. Mum and Dad are able to stay together and share their new home together, which is so reassuring to us. The range of activities is excellent, and my parents have enjoyed the summer activities and fairground. Everyone is so kind and caring, and we couldn't be happier - thank you.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you so much for your review; I will pass it on to the team. We are so happy that your parents have settled in well.

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Review from S Z (Relative of Resident) published on 20 July 2023 Submitted via Postal Card
Overall Experience

Love this care home, so much going on. Just watched an opera singer in the garden with the residents and staff.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review I will pass it on to the team.

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Review from P L (Son of Resident) published on 17 May 2023 Submitted via Postal Card
Overall Experience

Winifred Dell is an excellent environment with a professional and caring team. So many of the team from the suite - care support, cleaners and kitchen team engage with Mum in a kind and interested way. The activities arranged by the lifestyle coordinator are thoughtful and keep Mum interested. While the transition for Mum and her children/family has been challenging, Winifred Dell have helped soften those challenges.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review, moving into a home can be difficult for the resident and the family. I am glad we helped with the transition. I will pass your review on to the team.

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Review from Raymond P (Son of Resident) published on 10 May 2023 Submitted via Postal Card
Overall Experience

Mum has been at Winifred Dell Care Home now for four months and we can see her health and happiness have dramatically improved. She is very well cared for, she enjoys the food and entertainment and always has company, which she enjoys. The staff are always friendly, approachable and kind. We highly recommend this facility as a very professional and well-run care home.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review. We are so happy that your mother is doing so well. I will pass your kind words on to the team.

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Review from Christopher B (Son of Resident) published on 17 April 2023 Submitted via Website
Overall Experience
My Dad has Alzheimer’s and has been a resident of Winifred Dell Care Home for nearly a year. Rehoming a cherished member of the family is always difficult with lots of emotion and guilt but I can say with all honesty that my Dad is truly in the best place for the care he needs.
I visit my Dad every day and the impeccably high standards of care and attention to not only my Dad but to the other residents I see around him never changes, no matter how many times or whatever time I visit.
The familiarity, respect and affection that I see from the careers towards my Dad and vice versa is a testament to the relationship that has been built, and that has come from professionalism and trust.
Seeing the team daily I have become very fond of them and everything they do often going above and beyond especially supporting my Dad during the recent loss of my Mum.

I would recommend Winifred Dell without hesitation. It creates a family environment when your loved ones can no longer be with family.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your kind words and review, I will pass your review onto the team.

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Review from S R (Friend of Resident) published on 14 April 2023 Submitted via Postal Card
Overall Experience

The staff were so lovely and attentive. The whole care home was unbelievably clean and tidy and the level of care shown to residents and visitors was wholesome and warm. Would highly recommend the care home to any elderly person in need as the staff and management made it look easy and made me feel extremely welcome.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review and kind words, I will pass on to the team, I am so glad you feel welcomed at the home.

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Review from Jolyon L (Son of Resident) published on 13 April 2023 Submitted via Postal Card
Overall Experience

The decision to put my mother in 'care' was very hard. I researched many options before selecting Winifred Dell Care Home. After six months my impression is that the residents are well looked after, both physically and mentally with daily activities to engage them. The home is clean, well-run and the staff are always happy to discuss any concerns. They call me promptly if there is an incident. I have two suggestions for improvement - the buzzer alert system is invasive and unsettling. My mother found it very distressing in her first weeks, perhaps a pager system would be more targeted and discreet. Second suggestion - Assign a dedicated carer for the initial induction.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for you review I will pass it onto the team, thank you for your suggestions we will take them on board.

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Review from L A (Great-Niece of Resident) published on 11 April 2023 Submitted via Website
Overall Experience

My late great aunt was a resident at Winifred Dell Care Home for many many years, the staff were always polite and very helpful, it was a comfort to know she was being looked after by such loving and caring people, highly recommended.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

That you for your review, I will pass it onto the team, we miss her every day.

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Review from V S (Daughter of Resident) published on 28 February 2023 Submitted via Postal Card
Overall Experience

My mum is on Windsor suite. She is well cared for and happy. The carers do a great job. The activities are brilliant, varied and entertaining. Really pleased with all that Winifred Dell Care Home offer.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review, I will pass it on to the team.

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Review from J S (Sister-in-law of Resident) published on 13 February 2023 Submitted via Postal Card
Overall Experience

My sister-in-law has been at Winifred Dell for over five years. I visit her as regularly as I can - usually once a week. She seems very happy there, and I find the staff very friendly and helpful. I feel that the care centre does everything it can to look after her to a high standard.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review and kind words I will pass them onto the team

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Review from V F (Niece of Resident) published on 25 November 2022 Submitted via Postal Card
Overall Experience
We are so pleased we found this care home for our auntie and uncle.

The staff have gone above and beyond at every step and can't do enough to make sure they are settled. In their first week here, they visited the onsite hairdressers for a cut and shampoo and set for my auntie, something they couldn't manage before. The food is excellent, and the choice is good and varies daily.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review and the kind things that you have said. So glad they have settled in well. I will pass your feedback on to the team.

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Review from S C (Nephew of Resident) published on 11 November 2022 Submitted via Postal Card
Overall Experience

I came with my family to visit my uncle for Diwali celebrations. The staff are welcoming and helpful. For my uncle, it's a gift, and he is in a very good place. My family are very happy to see my uncle happy and well looked after.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review. So happy you and your family celebrated this day with your uncle. I will let the team know.

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Review from M C (Granddaughter of Resident) published on 11 November 2022 Submitted via Postal Card
Overall Experience
Winifred Dell Care Home cares for its residents in a respectful and homely manner.

I believe that the experience was overall a great one, and I appreciate the great care given to my grandad.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review. I will pass your feedback on to the team.

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Review from Sumathy S (Niece of Resident) published on 11 November 2022 Submitted via Postal Card
Overall Experience

Came to visit my uncle as it is Diwali week. My daughter did a dance performance with her teacher. While it was very emotional, it felt so peaceful. I'm glad that the residents seem to have been somewhat stimulated by the music and dance performance. Looking forward to visiting again.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your feedback. So glad you enjoyed Diwali with your uncle.

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Review from J M (Son of Resident) published on 10 November 2022 Submitted via Postal Card
Overall Experience
Excellent care.

Diwali celebrations were well organised by one lady, and it was well presented.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your feedback, so glad your uncle is doing well.

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Review from Sam S (Nephew of Resident) published on 10 November 2022 Submitted via Postal Card
Overall Experience
The staff were caring and supportive.
My uncle is well looked after, and he looks content and happy.

Keep up the good work!

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your kind words and positive review, I will pass it on to the team.

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Review from Anne H (Niece of Resident) published on 21 October 2022 Submitted via Postal Card
Overall Experience

My experience has been very good with Winifred Dell. Always helpful and always got time to talk about any problems I have with my aunt.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your positive review, I will pass it on to the team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 September 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (11) & Events (0)

News
  • 08 Jul 2026

    It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...

  • 06 Jan 2026

    Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...

  • 02 Jul 2025

    At Excelcare, we believe in celebrating love, identity, and inclusion, and this Pride Month was one to remember! Throughout June, our care homes came alive with colour, laughter, music, and...

Upcoming Events

There are no upcoming events for Excelcare Winifred Dell Care Home.

Awards / Recognitions (10)

  • 30 Jan 2026Recipient: Excelcare
  • 31 Jan 2025Recipient: Excelcare
  • 31 Jan 2024Recipient: Excelcare

Accreditations

There are no accreditations posted yet for Excelcare Winifred Dell Care Home.

Meet the Team (3)

Linda Hatton
Linda HattonJob Title:Home Manager

Linda has worked in the care sector for 12 years; she started her career as a Care Assistant going on to become a Senior Care Assistant. Most recently she worked as a Care Manager at one of our sister homes. Linda has qualifications in BSC Psychology, Level 2 & 3 in Social Care and Level 5 Leadership and Management.

Doina-Simone Ifrosa
Doina-Simone IfrosaJob Title:Home Administrator

Doina has been working in the care sector for 10 years, starting in 2012 as a Care Assistant and being promoted to Senior Carer, Team Leader and Manager by 2017.

In the last 5 years, Doina worked as a Registered CQC Manager for residential care homes and domiciliary homecare.

At present, Doina is working as a Care Home Administrator and using her years of experience within the healthcare sector to bring quality to resident’s life, as well as supporting management and care teams.

She currently holds a Level 5 Diploma in Leadership and Management, Health and Social Care and BA Hons Business Management

Angelina Brown
Angelina BrownJob Title:Clinical LeadJoined: 2025

Angelina has worked a Registered Nurse for NHS and progressing to a Unit manager and Clinical Lead for District Nurses. She has an experience of over 25 years. At present she joined our care home to support and run our Nursing residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Winifred Dell Care Home to verify any information. View our terms and conditions. Excelcare Winifred Dell Care Home has an Enhanced Service -more info.