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Excelcare Winifred Dell Care Home

Essex Way, Great Warley, Brentwood, Essex CM13 3AX
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Excelcare Winifred Dell Care Home, Brentwood
Excelcare Winifred Dell Care Home, Brentwood
Excelcare Winifred Dell Care Home, Brentwood

Winifred Dell Care Centre is a friendly and relaxed place for elderly people to live. It is registered for residential and dementia care.

It encourages residents and visiting families and friends to be fully involved in the day-to-day life of the home including activities. All visitors are welcome to join residents for meals, when possible. Above all, staff believe in a flexible person-centred approach.

The large, enclosed garden areas provide a variety...  

Care Provided by Excelcare Winifred Dell Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,500From £1,735
Residential Dementia CareFrom £1,550From £1,785

The nursing costs include costs for Funded Nursing Care (FNC) which will be refunded if it is granted by Essex Continuing Health Care. FNC is currently £235.88. Fee may increase with complex cases.

Contact Excelcare Winifred Dell Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Linda Hatton(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (76)
  • Single Rooms with ensuite Wet Room (75)

Excelcare Winifred Dell Care Home Reviews (151)

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9.7

Excelcare Winifred Dell Care Home has a Review Score of 9.7 (9.695) out of 10, based on 37 reviews in the last 2 years. Over all time Excelcare Winifred Dell Care Home has 151 reviews.

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Showing 151 reviews matching selected criteria
Review from Tracey P (Daughter of Resident) published on 20 August 2021 Submitted via Website
Overall Experience

My Mum has been a resident of Winifred Dell for over 3 years and I am extremely happy with the care she has received. Mum was very poorly at the beginning of the year and the Home's care and devotion continue to reassure me that she is in the best place and is being looked after by a devoted team of wonderful people.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review, Tracey. I will pass it on to the staff.

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Review from Pauline S (Daughter of Resident) published on 17 August 2021 Submitted via Website
Overall Experience

Mum had a recent stay at Winifred Dell for respite and it was most certainly the best decision. Having stayed before, the team knew mum and warmly welcomed her back. They worked incredibly hard to restore her confidence in her mobility and provided the reassurance that she needed. I cannot thank everyone enough. Clearly, the visiting restrictions have added another dimension to life in a care facility, but I can honestly say that nothing was ever a chore and the protection of the residents, staff and visitors was paramount at all times.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review Pauline, so glad mum had a good experience at Winifred Dell and that she is feeling better.

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Review from Sally B (Daughter of Resident) published on 6 August 2021 Submitted via Postal Card
Overall Experience

Winifred Dell staff are always friendly, accommodating and helpful. I have now moved to West Sussex and they appreciate that visits are even more important and are prepared and willing to be flexible if need be, I am very grateful.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review I will pass it on to the team.

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Review from Ann Y (Daughter of Resident) published on 6 August 2021 Submitted via Postal Card
Overall Experience

We are very lucky to have Mum living at Winifred Dell. Our family know she is well cared for both for physical needs and wellbeing. We had a good experience visiting Mum a few weeks ago and we sat in the garden under the tree. On each occasion of visiting the staff are always attentive, professional and caring and genuinely lovely people. We are very grateful.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review and kind words. We are so glad your visit went well and I pass your comments onto the team.

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Review from Patricia B (Wife of Resident) published on 5 August 2021 Submitted via Postal Card
Overall Experience

My husband has been here since March 2021 and I feel really happy with my choice of care home. He has been very well looked after and the staff have been very caring and helpful. All the staff have been so kind to my husband and me.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review, I will pass it on to the team.

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Review from Susan W (Daughter-in-law of Resident) published on 14 July 2021 Submitted via Postal Card
Overall Experience

The manager and the staff at Winifred Dell Care Home have provided excellent care, kindness and calm to our beloved relative at a time of turmoil and anxiety. We are so pleased that we have chosen this care home as their commitment is a great source of comfort and help to all the family at a difficult time.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review, I will pass it on to the team.

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Review from Claire W (Daughter of Resident) published on 17 June 2021 Submitted via Postal Card
Overall Experience

Great place, lots for residents to do. Plenty of meals/snacks. Excellent care and treatment of residents from the very friendly staff. I'm very happy with everything being done to care for Mum. Thank you.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your kind words and great feedback I will pass it on to the team.

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Review from Elizabeth M (Daughter of Resident) published on 6 June 2021 Submitted via Postal Card
Overall Experience

Excellent care and support by carers and activities staff. My mum is very hard to please at times but they try their very best. A recent ambulance trip to the hospital was very traumatic but mum had brilliant support from a senior carer and a night carer who in turn stayed with her throughout. I am so very grateful as I was away at the time.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review and kind words, I will pass it on to the team.

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Review from Norman D (Friend of Resident) published on 29 December 2020 Submitted via Website
Overall Experience

The facilities for visitors during the current pandemic are frankly appalling. An old garden shed approximately 6ft x 4ft has been placed outside a window of the home and is provided with light and minimal heat from a tiny heater situated high on one wall (everyone knows heat rises). Two folding chairs are provided but only one is within voice range of a cheap microphone situated on a shelf below a single sheet of clear plastic that serves as a window. The door to the shed is immediately next to the chair and has very large gaps between it and the frame, causing cold draughts that the aforementioned heater cannot hope to contend with. On my last visit, the 'intercom' worked very spasmodically meaning conversation with the resident was totally hit and miss. I expected more from Exelcare than such a Mickey Mouse set-up. There is little need to confine visits to 30 minutes, as on a cold and windy day most visitors wouldn't want to occupy the shed (pod?) for any longer.

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Review from E A (Husband of Resident) published on 17 July 2020 Submitted via Postal Card
Overall Experience

It gets very hot in summer on the first floor where my wife is and the building should be fitted with air conditioning. I have had some mediocre meals there and in particular, the boxing day meal had an assortment of cold meats which were very hard and impossible to eat and supposed to be served with pickle, which was missing. I have twice taken in new clothes for my wife and by the following day, they have disappeared. Also, the remote control for the television that I took into my wifes bedroom disappeared and so I removed the television as it was impossible to work it.

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Review from I M (Sister-in-law of Resident) published on 3 July 2020 Submitted via Postal Card
Overall Experience

The home and staff are very good. The only quib I have is my sister-in-law is on a dementia ward upstairs and they haven't got enough staff to take them out into the garden.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review I will pass it on to the team.

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Review from B F (Friend of Resident) published on 3 July 2020 Submitted via Postal Card
Overall Experience

Overall I am pleased with the support and care given.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review I will pass it to the team.

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Review from G H (Son of Resident) published on 29 June 2020 Submitted via Postal Card
Overall Experience

I always found the staff caring and attentive. During the pandemic, I have always been able to take to a member of staff who gave me an update on my mother's general well-being.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review I will pass it onto the team.

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Review from Lesley F (Power of Attorney of Resident) published on 23 June 2020 Submitted via Postal Card
Overall Experience

Excellent care staff and comfortable accommodation.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review; I will pass it on to the team.

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Review from Rita D (Wife of Resident) published on 16 June 2020 Submitted via Postal Card
Overall Experience

A well run caring home. My husband is very happy here. A larger room would have been better as he is a tall man. The entertainment is excellent. The staff are very professional and caring to all the residents. I would have no hesitation in recommending the Winifred Dell Care Home.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review, I will pass it on to the team.

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Review from S C (Daughter-in-law of Resident) published on 16 June 2020 Submitted via Postal Card
Overall Experience

Especially during this uncertain time of the Coronavirus, we have nothing but praise for Winifred Dell in the way they are managing the home and residents with much care and compassion. Our thanks go to all the staff.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review. I will pass it onto the team.

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Review from S P (Daughter of Resident) published on 15 June 2020 Submitted via Postal Card
Overall Experience
At this time during 'lockdown' to give a review of the home would not be a true reflection of the care they could provide.
The home has made efforts to keep families in touch by purchasing tablets for some visible contact. Due to restrictions, there are few organised daily activities, but the staff on the unit do their best to keep everyone cheerful, and when someone is struggling with not seeing family, they try to lift their spirits by spending extra time with them. If the staff on the unit have concerns, then they do telephone to discuss matters, which is reassuring.
The staff did far on the VE Day celebration, which everyone enjoyed. However, the food is not always as appetising as it could be, either due to a change in supplier or kitchen staff not being available.

The staff really try hard to keep everyone fit, healthy and well cared for.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for taking the time to fill in the review and I will pass on your comments to the team.

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Review from A B (Husband of Resident) published on 3 June 2020 Submitted via Postal Card
Overall Experience

Could be more wardrobe room otherwise excellent.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your continued support and your review.

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Review from Bill W (Friend of Resident) published on 25 February 2020 Submitted via Postal Card
Overall Experience
The staff are extremely friendly and attentive.
The facilities are excellent.
There is a very positive and upbeat atmosphere around the home.

All in all, a very well-run and fine example of how things should be done.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for the review I will pass it onto the team.

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Review from R A (Daughter of Resident) published on 25 February 2020 Submitted via Postal Card
Overall Experience

My mother is happy and well cared for. I am pleased that attempts are made to include and stimulate my mother although she chooses not to participate. Staff are very friendly towards residents and visitors. I live abroad and I am very pleased that my mother is a resident at Winifred Dell Care Home.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review, I will pass it onto the team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 September 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (11) & Events (0)

News
  • 08 Jul 2026

    It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...

  • 06 Jan 2026

    Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...

  • 02 Jul 2025

    At Excelcare, we believe in celebrating love, identity, and inclusion, and this Pride Month was one to remember! Throughout June, our care homes came alive with colour, laughter, music, and...

Upcoming Events

There are no upcoming events for Excelcare Winifred Dell Care Home.

Awards / Recognitions (10)

  • 30 Jan 2026Recipient: Excelcare
  • 31 Jan 2025Recipient: Excelcare
  • 31 Jan 2024Recipient: Excelcare

Accreditations

There are no accreditations posted yet for Excelcare Winifred Dell Care Home.

Meet the Team (3)

Linda Hatton
Linda HattonJob Title:Home Manager

Linda has worked in the care sector for 12 years; she started her career as a Care Assistant going on to become a Senior Care Assistant. Most recently she worked as a Care Manager at one of our sister homes. Linda has qualifications in BSC Psychology, Level 2 & 3 in Social Care and Level 5 Leadership and Management.

Doina-Simone Ifrosa
Doina-Simone IfrosaJob Title:Home Administrator

Doina has been working in the care sector for 10 years, starting in 2012 as a Care Assistant and being promoted to Senior Carer, Team Leader and Manager by 2017.

In the last 5 years, Doina worked as a Registered CQC Manager for residential care homes and domiciliary homecare.

At present, Doina is working as a Care Home Administrator and using her years of experience within the healthcare sector to bring quality to resident’s life, as well as supporting management and care teams.

She currently holds a Level 5 Diploma in Leadership and Management, Health and Social Care and BA Hons Business Management

Angelina Brown
Angelina BrownJob Title:Clinical LeadJoined: 2025

Angelina has worked a Registered Nurse for NHS and progressing to a Unit manager and Clinical Lead for District Nurses. She has an experience of over 25 years. At present she joined our care home to support and run our Nursing residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Winifred Dell Care Home to verify any information. View our terms and conditions. Excelcare Winifred Dell Care Home has an Enhanced Service -more info.