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Excelcare Winifred Dell Care Home

Essex Way, Great Warley, Brentwood, Essex CM13 3AX
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Excelcare Winifred Dell Care Home, Brentwood
Excelcare Winifred Dell Care Home, Brentwood
Excelcare Winifred Dell Care Home, Brentwood

Winifred Dell Care Centre is a friendly and relaxed place for elderly people to live. It is registered for residential and dementia care.

It encourages residents and visiting families and friends to be fully involved in the day-to-day life of the home including activities. All visitors are welcome to join residents for meals, when possible. Above all, staff believe in a flexible person-centred approach.

The large, enclosed garden areas provide a variety...  

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Care Provided by Excelcare Winifred Dell Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,500From £1,735
Residential Dementia CareFrom £1,550From £1,785

The nursing costs include costs for Funded Nursing Care (FNC) which will be refunded if it is granted by Essex Continuing Health Care. FNC is currently £235.88. Fee may increase with complex cases.

Contact Excelcare Winifred Dell Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Linda Hatton (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (76)
  • Single Rooms with ensuite Wet Room (75)

Excelcare Winifred Dell Care Home Reviews (151)

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9.7

Excelcare Winifred Dell Care Home has a Review Score of 9.7 (9.707) out of 10, based on 31 reviews in the last 2 years. Over all time Excelcare Winifred Dell Care Home has 151 reviews.

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Showing 151 reviews matching selected criteria
Review from J T (Wife of Resident) published on 24 February 2020 Submitted via Postal Card
Overall Experience

Everyone is so pleasant and my husband is happy.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review I will pass it onto the team.

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Review from C I (Daughter of Resident) published on 24 February 2020 Submitted via Postal Card
Overall Experience
Mum has been a resident for over two years.

I have been extremely pleased with her care and attention.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review, I will pass it onto the team.

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Care / Support
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Treated with Dignity
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Review from Kay C (Daughter of Resident) published on 21 February 2020 Submitted via Postal Card
Overall Experience

Happy with care, staff and food. My mum and the other residents seem happy. We have had issues, but they have always been dealt with.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review - I will pass it on to the team.

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Review from K H (Wife of Resident) published on 21 February 2020 Submitted via Postal Card
Overall Experience

Really pleased with how my husband has settled down. He has only been in Winifred Dell for a matter of weeks and is happily taking part in life at the home. He looks happier and more content than he has for several months. He has Alzheimers (early-onset). So far, so good. I am hoping that he is able to stay. I would like to say thank you to all the staff.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for the review - I will pass it on to the team.

Facilities
Care / Support
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Treated with Dignity
Food & Drink
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Review from Deborah B (Daughter of Resident) published on 19 February 2020 Submitted via Postal Card
Overall Experience

The staff are friendly and helpful. Mum is always well dressed and looks clean. Mum's room is always clean and tidy. The only thing I don't feel I am kept up to date with is Mum's medical needs or requirements eg seeing the doctor when there is an issue.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review - I will pass it onto the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from John B (Son-in-law of Resident) published on 19 February 2020 Submitted via Postal Card
Overall Experience

Very nice home.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your view, I will pass it on to the team.

Facilities
Care / Support
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Treated with Dignity
Food & Drink
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Activities
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Review from D B (Grandson of Resident) published on 19 February 2020 Submitted via Postal Card
Overall Experience

Great staff and always very helpful and caring.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review, I will pass it onto the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Sharon C (Daughter of Resident) published on 19 February 2020 Submitted via Postal Card
Overall Experience

A very safe, happy environment caring for very vulnerable adults. Staff show professionalism and care for the residents and myself and my family are truly grateful for that. No one wants their loved one to go into a care home but this one makes the wrench easier to manage. Highly recommended.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review, I will pass it on to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from E W (Daughter of Resident) published on 16 December 2019 Submitted via Postal Card
Overall Experience

On each occasion when I have visited, randomly, at different times, I have found the staff to be caring and considerate to me and my mother. The facilities are clean, tidy and the decor very pleasing. Activities are optional but offered. An individual resident's birthday is always recognized by staff. Garden access in the summer season is available. Staff find and caring.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review. I will pass it on to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L C (Daughter of Resident) published on 5 November 2019 Submitted via Postal Card
Overall Experience

My mother has only been here a few weeks so far, but from my experience the staff and service is excellent. Our opinion and ideas are listened to and likewise, feedback and information is great.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review I will pass this on to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from D K (Daughter of Resident) published on 14 October 2019 Submitted via Postal Card
Overall Experience

My mother has been a resident for 5 years. She has improved health wise regularly and is in the best of physical health due to the care and attention she has received. She enjoys her meals and is encouraged to maintain her fluid levels. Over the years she has suffered a variety of falls but has always been taken great care of and nursed back to health. Suffering from Dementia and other mental health issues doesn't make her an easy patient but she is still well-loved.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your feedback, I will pass it on to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from B S (Daughter of Resident) published on 14 October 2019 Submitted via Postal Card
Overall Experience

My mum has been in Winifred Dell for 5 years. I have been very happy with the care she has received. Every member of staff is extremely kind and helpful and gives my mum a lot of love.

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Review from J O (Daughter of Resident) published on 5 September 2019 Submitted via Postal Card
Overall Experience

Mum went into the care home for respite following a fall, we were all a bit apprehensive at first but were made to feel very welcome when we first arrived. Apart from two incidents which were resolved, the care and the staff were excellent. If mum had to go into a care home again, we would be happy for her to go back to Winifred Dell.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review, I will pass it on to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D M (Granddaughter of Resident) published on 4 July 2019 Submitted via Postal Card
Overall Experience
Everyone is really friendly and helpful.
Very clean.
Made very welcome.
The receptionist is really chatty and welcoming.

Staff are really lovely.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for you review, I will pass it onto the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J D (Daughter of Resident) published on 3 June 2019 Submitted via Postal Card
Overall Experience

A very well run care home that provides care and attention to the residents. The residents all seem happy and are always clean and tidy. Obviously, it's not home from home but very nearly.

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Review from Gladys B (Resident / Service User) published on 17 May 2019 Submitted via Postal Card
Overall Experience
Carers are kind.
Food needs more variety.

Bath rota required.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review, I will pass it onto the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Chris B (Son of Resident) published on 1 March 2019 Submitted via Website
Overall Experience
I have experience of care homes for three other close relatives in different parts of the country.

Winifred Dell is by far the best of the lot. I always notice the “smell” when I visit a care home and how clean the toilets are for visitors and residents. At Winifred Dell, there is no smell and the place is spotless. My mother receives the best of care being well fed and the staff are amazing and caring. My sisters both comment on how excellent the care is. I would not want my mother to be anywhere else. They also put on a lot of activities for the residents that provide fond memories.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your view and kind words. I will pass it on to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
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Value for Money
Review from K W (Son of Resident) published on 13 December 2018 Submitted via Postal Card
Overall Experience

Mum is looked after 24 hours a day, a great relief for me. The staff and home are great, cleaned, laundry every day. Thank you

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Review from Wendy W (Daughter-in-law of Resident) published on 29 November 2018 Submitted via Postal Card
Overall Experience

Very happy with my mother-in-law being here. Everything is great, mum is very happy here which means I am happy. The staff are great the care centre is too. Mum is looked after 24 hours a day we have nothing to fear for her safety.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review I will pass it on to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C R (Daughter of Resident) published on 26 November 2018 Submitted via Postal Card
Overall Experience
Mum had a week's respite care and was very happy there. The accommodation is clean, spacious and light and airy.
The staff are cheerful, friendly and caring.

Mum is hoping to return for further respite care in the future.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review I will pass it on to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 September 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (7) & Events (0)

News
  • 08 Jul 2026

    It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...

  • 06 Jan 2026

    Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...

  • 02 Jul 2025

    At Excelcare, we believe in celebrating love, identity, and inclusion, and this Pride Month was one to remember! Throughout June, our care homes came alive with colour, laughter, music, and...

Upcoming Events

There are no upcoming events for Excelcare Winifred Dell Care Home.

Awards / Recognitions (10)

  • 30 Jan 2026Recipient: Excelcare
  • 31 Jan 2025Recipient: Excelcare
  • 31 Jan 2024Recipient: Excelcare

Accreditations

There are no accreditations posted yet for Excelcare Winifred Dell Care Home.

Meet the Team (3)

Linda Hatton
Linda HattonJob Title Home Manager

Linda has worked in the care sector for 12 years; she started her career as a Care Assistant, going on to become a Senior Care Assistant. Most recently, she worked as a Care Manager at one of our sister homes. Linda has qualifications in BSC Psychology, Level 2 & 3 in Social Care and Level 5 Leadership and Management.

Doina-Simone Ifrosa
Doina-Simone IfrosaJob Title Home Administrator

Doina has been working in the care sector for 10 years, starting in 2012 as a Care Assistant and being promoted to Senior Carer, Team Leader and Manager by 2017.

In the last 5 years, Doina worked as a Registered CQC Manager for residential care homes and domiciliary homecare.

At present, Doina is working as a Care Home Administrator and using her years of experience within the healthcare sector to bring quality to resident’s life, as well as supporting management and care teams.

She currently holds a Level 5 Diploma in Leadership and Management, Health and Social Care and BA Hons Business Management

Angelina Brown
Angelina BrownJob Title Clinical LeadJoined 2025

Angelina has worked a Registered Nurse for NHS and progressing to a Unit manager and Clinical Lead for District Nurses. She has an experience of over 25 years. At present she joined our care home to support and run our Nursing residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Winifred Dell Care Home to verify any information. View our terms and conditions. Excelcare Winifred Dell Care Home has an Enhanced Service -more info.