






Winifred Dell Care Centre is a friendly and relaxed place for elderly people to live. It is registered for residential and dementia care.
It encourages residents and visiting families and friends to be fully involved in the day-to-day life of the home including activities. All visitors are welcome to join residents for meals, when possible. Above all, staff believe in a flexible person-centred approach.
The large, enclosed garden areas provide a variety...
Care Provided by Excelcare Winifred Dell Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 76 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The nursing costs include costs for Funded Nursing Care (FNC) which will be refunded if it is granted by Essex Continuing Health Care. FNC is currently £235.88. Fee may increase with complex cases.
The price(s) shown are provided by the care home. Contact Excelcare Winifred Dell Care Home for full pricing details and T&Cs.
Contact Excelcare Winifred Dell Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Excelcare
- Private Owned
Person in charge
- Linda Hatton (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (76)
- Single Rooms with ensuite Wet Room (75)
Excelcare Winifred Dell Care Home Reviews (151)
Excelcare Winifred Dell Care Home has a Review Score of 9.7 (9.707) out of 10, based on 31 reviews in the last 2 years.
Over all time Excelcare Winifred Dell Care Home has 151 reviews.
Everyone is so pleasant and my husband is happy.
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I have been extremely pleased with her care and attention.
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Happy with care, staff and food. My mum and the other residents seem happy. We have had issues, but they have always been dealt with.
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Really pleased with how my husband has settled down. He has only been in Winifred Dell for a matter of weeks and is happily taking part in life at the home. He looks happier and more content than he has for several months. He has Alzheimers (early-onset). So far, so good. I am hoping that he is able to stay. I would like to say thank you to all the staff.
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The staff are friendly and helpful. Mum is always well dressed and looks clean. Mum's room is always clean and tidy. The only thing I don't feel I am kept up to date with is Mum's medical needs or requirements eg seeing the doctor when there is an issue.
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Very nice home.
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Great staff and always very helpful and caring.
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A very safe, happy environment caring for very vulnerable adults. Staff show professionalism and care for the residents and myself and my family are truly grateful for that. No one wants their loved one to go into a care home but this one makes the wrench easier to manage. Highly recommended.
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On each occasion when I have visited, randomly, at different times, I have found the staff to be caring and considerate to me and my mother. The facilities are clean, tidy and the decor very pleasing. Activities are optional but offered. An individual resident's birthday is always recognized by staff. Garden access in the summer season is available. Staff find and caring.
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My mother has only been here a few weeks so far, but from my experience the staff and service is excellent. Our opinion and ideas are listened to and likewise, feedback and information is great.
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My mother has been a resident for 5 years. She has improved health wise regularly and is in the best of physical health due to the care and attention she has received. She enjoys her meals and is encouraged to maintain her fluid levels. Over the years she has suffered a variety of falls but has always been taken great care of and nursed back to health. Suffering from Dementia and other mental health issues doesn't make her an easy patient but she is still well-loved.
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My mum has been in Winifred Dell for 5 years. I have been very happy with the care she has received. Every member of staff is extremely kind and helpful and gives my mum a lot of love.
Mum went into the care home for respite following a fall, we were all a bit apprehensive at first but were made to feel very welcome when we first arrived. Apart from two incidents which were resolved, the care and the staff were excellent. If mum had to go into a care home again, we would be happy for her to go back to Winifred Dell.
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Very clean.
Made very welcome.
The receptionist is really chatty and welcoming.
Staff are really lovely.
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A very well run care home that provides care and attention to the residents. The residents all seem happy and are always clean and tidy. Obviously, it's not home from home but very nearly.
Food needs more variety.
Bath rota required.
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Winifred Dell is by far the best of the lot. I always notice the “smell” when I visit a care home and how clean the toilets are for visitors and residents. At Winifred Dell, there is no smell and the place is spotless. My mother receives the best of care being well fed and the staff are amazing and caring. My sisters both comment on how excellent the care is. I would not want my mother to be anywhere else. They also put on a lot of activities for the residents that provide fond memories.
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Mum is looked after 24 hours a day, a great relief for me. The staff and home are great, cleaned, laundry every day. Thank you
Very happy with my mother-in-law being here. Everything is great, mum is very happy here which means I am happy. The staff are great the care centre is too. Mum is looked after 24 hours a day we have nothing to fear for her safety.
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The staff are cheerful, friendly and caring.
Mum is hoping to return for further respite care in the future.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 September 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (7) & Events (0)
- 08 Jul 2026
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
- 06 Jan 2026
Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
- 02 Jul 2025
At Excelcare, we believe in celebrating love, identity, and inclusion, and this Pride Month was one to remember! Throughout June, our care homes came alive with colour, laughter, music, and...
There are no upcoming events for Excelcare Winifred Dell Care Home.
Accreditations
There are no accreditations posted yet for Excelcare Winifred Dell Care Home.
Meet the Team (3)

Linda has worked in the care sector for 12 years; she started her career as a Care Assistant, going on to become a Senior Care Assistant. Most recently, she worked as a Care Manager at one of our sister homes. Linda has qualifications in BSC Psychology, Level 2 & 3 in Social Care and Level 5 Leadership and Management.

Doina has been working in the care sector for 10 years, starting in 2012 as a Care Assistant and being promoted to Senior Carer, Team Leader and Manager by 2017.
In the last 5 years, Doina worked as a Registered CQC Manager for residential care homes and domiciliary homecare.
At present, Doina is working as a Care Home Administrator and using her years of experience within the healthcare sector to bring quality to resident’s life, as well as supporting management and care teams.
She currently holds a Level 5 Diploma in Leadership and Management, Health and Social Care and BA Hons Business Management

Angelina has worked a Registered Nurse for NHS and progressing to a Unit manager and Clinical Lead for District Nurses. She has an experience of over 25 years. At present she joined our care home to support and run our Nursing residents.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Winifred Dell Care Home to verify any information. View our terms and conditions. Excelcare Winifred Dell Care Home has an Enhanced Service -more info.