Winifred Dell Care Home

Essex Way, Great Warley, Brentwood CM13 3AX
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9.7 146 Reviews
  • Winifred Dell Care Home, Brentwood
Winifred Dell Care Centre is a friendly and relaxed place for elderly people to live. It is registered for residential and dementia care.

It encourages residents and visiting families and friends to be fully involved in the day-to-day life of the home including activities. All visitors are welcome to join residents for meals, when possible. Above all, staff believe in a flexible person-centred approach.

The large, enclosed garden areas provide a variety of outside space and are fully accessible for wheelchairs. The communal gardens have been designed to provide sensory stimulation and a safe haven for quiet times. Raised planters enable residents to be involved in planting and garden projects.

Catering and laundry facilities are created to provide excellent services for residents, as well as a safe and pleasant working environment for staff.

•Activities suite
•Hairdressing salon
•Nail salon
•Alternative therapy room
•Library
•Fully accessible sensory gardens
•Courtyard
•Visitors welcome at all times
•Parking
Show Winifred Dell Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1550
  • RESPITE Self-Funded Residential Care: from £1735
  • RESPITE Self-Funded Residential Dementia Care: from £1785

The nursing costs include costs for Funded Nursing Care (FNC) which will be refunded if it is granted by Essex Continuing Health Care. FNC is currently £235.88. Fee may increase with complex cases.

These prices are only a guideline, please contact Winifred Dell Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Linda Hatton (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (76)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (75)

Winifred Dell Care Home Reviews (146)

9.7

Winifred Dell Care Home has a Review Score of 9.7 (9.661) out of 10, based on 50 reviews in the last 2 years.
Over all time Winifred Dell Care Home has 146 reviews.

Overall Experience
  • 105
  • 39
  • 2
  • 0
  • 0
Date Published
  • 146
  • 17
  • 24
  • 50
  • 96
Reviewer Connection to Winifred Dell Care Home
  • 45
  • 24
  • 15
  • 11
  • 8
  • 6
  • 4
  • 4
  • 3
  • 3
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 146, showing 141-146
Review from Jacqueline S (Daughter-in-law of Resident) published on 5 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law is extremely well cared for at the home. She is impeccably clean, well fed, comfortable, happy, entertained and content.


Thank you to the staff for your lovely efforts and attention that you give her.

Reply from Linda Hatton, Manager at Winifred Dell Care Home

Thank you for your kind feedback I will pass it on to the team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maureen S (Wife of Resident) published on 4 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very happy with everything about Winifred Dell from carers to domestics to reception. In fact everybody I have found so kind and helpful.
Reply from Linda Hatton, Manager at Winifred Dell Care Home

Thank you for the kind feedback I will pass it onto the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
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  • Value for Money
Review from Angie K (Wife of Resident) published on 27 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very clean and the carers are lovely, really friendly and you can see they really do care for their residents. My husband is very happy here and I have no worries regarding his care and wellbeing. We were very lucky to find this home.
Reply from Linda Hatton, Manager at Winifred Dell Care Home

Thank you for your kind words, we are so glad you are happy with the home and the care your husband is receiving. I will pass it on to the rest of the team

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Activities
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Review from Charles D (Son of Resident) published on 23 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Found the staff very helpful and knew their jobs well. The home is spotless and mum was treated with the utmost dignity. I thank all the staff very much for their help and attention.
Reply from Linda Hatton, Manager at Winifred Dell Care Home

Thank you so much for your kind words, views and feedback.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Value for Money
Review from Edward M (Husband of Resident) published on 19 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my wife has been in Winifred Dell Care Home, it has been my daily procedure to visit her and pleased that this has been made possible by the management. I have found everyone helpful and the facilities good - pleased also that my wife appears happy and therefore I'm content!
Reply from Linda Hatton, Manager at Winifred Dell Care Home

Thank you for you review I will pass this onto the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rosemary W (Daughter of Resident) published on 12 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 100 year old mother is very happy at Winifred Dell Care Home where she is well cared for and is treated with dignity and affection. I could not wish for more.
Reply from Linda Hatton, Manager at Winifred Dell Care Home

Thank you for your review, I will pass it onto the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.661)

Overview of Review Score

The Review Score of 9.7 (9.661) out of 10 for Winifred Dell Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 50 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 50 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.661 for Winifred Dell Care Home is calculated as follows: ( (415 Excellents x 5) + (153 Goods x 4) + (20 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 590 Ratings = 4.661
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Winifred Dell Care Home is based on 50 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 50 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Sep 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (3)

Linda

Linda Hatton

Job Title: Home Manager

Linda has worked in the care sector for 12 years; she started her career as a Care Assistant going on to become a Senior Care Assistant. Most recently she worked as a Care Manager at one of our sister homes. Linda has qualifications in BSC Psychology, Level 2 & 3 in Social Care and Level 5 Leadership and Management.

Michelle

Michelle Seymour

Job Title: Care Manager

Michelle has worked in the care setting for 24 years; starting her career as a Care Assistant working with mental health for 12 years gaining qualifications in NVQ 2 and 3 also achieving her intermediate Team Leading qualification. She has also recently achieved her level 5 in Leadership and Management.

Doina-Simone

Doina-Simone Ifrosa

Job Title: Home Administrator

Doina has been working in the care sector for 10 years, starting in 2012 as a Care Assistant and being promoted to Senior Carer, Team Leader and Manager by 2017.


In the last 5 years, Doina worked as a Registered CQC Manager for residential care homes and domiciliary homecare.


At present, Doina is working as a Care Home Administrator and using her years of experience within the healthcare sector to bring quality to resident’s life, as well as supporting management and care teams.


She currently holds a Level 5 Diploma in Leadership and Management, Health and Social Care and BA Hons Business Management

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Winifred Dell Care Home to verify any information. View our terms and conditions. Winifred Dell Care Home has an Enhanced Service - more info.