Essex Way, Great Warley, Brentwood, CM13 3AX
View Full Details of Winifred Dell Care HomeI'm very happy with the care provided by all the staff at Winifred Dell. We can visit mum as and when we like and take her out with no problem to the staff. Everyone is always very welcoming, especially the receptionist, who is always so accommodating. Special mention to the lady who organises the activities and days out for the residents, and to two other members of staff for their hard work. Thank you to all staff, really too many to mention.
I'm happy with the care I receive. All staff are polite and friendly. I enjoy the food I have. I especially like it when we have the singing, and I like to sing.
Home staff are always friendly and helpful.
My siter-in-law has been here now for almost a year now, very happy and we feel she is safe and we do not worry now she not living alone, staff very professional and supportive, plus treat her with respect and dignity.
It's a particularly tough job, but the staff at Winifred Dell maintain the standards as cheerfully as possible. There is a good level of professionalism, as there is care.
I am delighted with the care my mother receives. The staff are kind, diligent and alert. I could not ask for better for her. the home is clean and well maintained.
An efficient and well run care home with pleasant and helpful staff.
The overall impression I have is of the care home that really does 'care'. Overall the activities seem to be well run and what few of the residents I have met seem to be quite satisfied with the care they receive.
My husband has received excellent care and attention while residing at the care home. All the staff are very helpful and friendly. The events that are organised are very well attended and enjoyable for the residents. Very clean and the food is very good.
1st care care home. Staff in all areas are 1st class.
It is really challenging to run somewhere lihe Winifred Dell so please take anything I say as just a few tips that might help things become more acceptable and pleasant. 1 Firstly, it is understood that it might be challenging to make the place smell more pleasant. Doors are left open in the warmer weather however done plug in deodoriser every 30 feet would really help matters. 2. One of the two lifts has not been in use dud to lack of lighting. It must have been out of service for a month now, this is inconvenient and gives a bad impression. 3. There is an apparently little used Reception area for guests tea/coffee. This looks the part but when you visit you want a cuppa with the resident. Only once has this been offered to me yet I have been present when the tea trolley has supplied a drink for the resident. A nice touch would be to carry some guest cups for the odd guest who might benefit from one. Generally staff are friendly but apparently thin on the ground at weekends etc.
We've been really happy with our Mum's care so far. Staff have helped her settle in and adjust. Everyone is cheerful and friendly, contributing to a cosy, family-like atmosphere. Visitors are welcomed any time. Rooms and all common areas are very clean and well kept. The gardens are lovely and a welcoming place to spend time. All formalities were handled in an efficient, caring way, making the process of moving Mum in a smooth one. The home has exceeded our expectations.
My friend lived at Winifred Dell for 9 years and her husband for 4 years before that her care was good and the staff were kind to her - she sadly passed away recently and she was cared for with dignity in her last few days - thank you.
My wife stayed for the first time at Winifred Dell for respite for 10 days. She was very happy while there, the carers were very friendly and professional. She found the activities interesting and stimulating. When I went to collect her to bring her home, she almost wanted to stay as she enjoyed the interaction with the carers and other residents! I would have no hesitation in recommending this care home and will use it again as the need arises. An excellent care home, clean, and well run. Very happy with the level of care my wife received.
Mum joins in with all the activities the home organises. The home is clean, tidy and well looked after. The staff caring for Mum are very friendly, they have time to talk to you when visiting.
I can only praise this care home. My mum has been treated with care, compassion and dignity. As a family, this wasn't a journey we expected to take, but the managers and staff at Winifred Dell filled us with confidence and alleviated our anxieties. Would highly recommend Winfred Dell. My mum is benefitting from respite care (6 weeks) but longer term care would not phase me. Winfred Dell really is a fab option!
My friend has been cared for at Winifred Dell since December 2022. I have visited him many times and always found the home to be clean and welcoming. The staff are caring and professional. Service users are always treated well and with respect. Staff turnover is low and many of the staff were in Winifred Dell when my friend was first admitted. An excellent care home in a modern purpose built building.
My mum, who suffers with dementia, has been residing at Winifred Dell for almost three years. My ratings are 'true' to my experience of the care home. Mum is always encouraged to join in activities, outings, etc., which she happily does. Before choosing Winifred Dell, our family sourced other care homes, but Winifred Dell came out 'on top'. We are so happy we chose you. Keep up the excellent work to management and staff at this particular home.
My mother has been in Winifred Dell Care Home for over 4 years now. I am very pleased with the care, consideration and kindness from all of her carers shown to mum on a daily basis. This home is extremely well run and efficient. It is also spotlessly clean. The food is cooked fresh daily with fresh ingredients and is of a very high quality. There are always various singers visiting and trips out for residents, arts and crafts are also available too.
My mum has been a resident since August and I am so happy for her to be here as the staff are absolutely wonderful from reception to carers to laundry and cleaners. It is spotlessly clean. The activities and entertainment is brilliant for the residents. I can't praise it enough.
I'm very happy with the care provided by all the staff at Winifred Dell. We can visit mum as and when we like and take her out with no problem to the staff. Everyone is always very welcoming, especially the receptionist, who is always so accommodating. Special mention to the lady who organises the activities and days out for the residents, and to two other members of staff for their hard work. Thank you to all staff, really too many to mention.
I'm happy with the care I receive. All staff are polite and friendly. I enjoy the food I have. I especially like it when we have the singing, and I like to sing.
Home staff are always friendly and helpful.
My siter-in-law has been here now for almost a year now, very happy and we feel she is safe and we do not worry now she not living alone, staff very professional and supportive, plus treat her with respect and dignity.
It's a particularly tough job, but the staff at Winifred Dell maintain the standards as cheerfully as possible. There is a good level of professionalism, as there is care.
I am delighted with the care my mother receives. The staff are kind, diligent and alert. I could not ask for better for her. the home is clean and well maintained.
An efficient and well run care home with pleasant and helpful staff.
The overall impression I have is of the care home that really does 'care'. Overall the activities seem to be well run and what few of the residents I have met seem to be quite satisfied with the care they receive.
My husband has received excellent care and attention while residing at the care home. All the staff are very helpful and friendly. The events that are organised are very well attended and enjoyable for the residents. Very clean and the food is very good.
1st care care home. Staff in all areas are 1st class.
It is really challenging to run somewhere lihe Winifred Dell so please take anything I say as just a few tips that might help things become more acceptable and pleasant. 1 Firstly, it is understood that it might be challenging to make the place smell more pleasant. Doors are left open in the warmer weather however done plug in deodoriser every 30 feet would really help matters. 2. One of the two lifts has not been in use dud to lack of lighting. It must have been out of service for a month now, this is inconvenient and gives a bad impression. 3. There is an apparently little used Reception area for guests tea/coffee. This looks the part but when you visit you want a cuppa with the resident. Only once has this been offered to me yet I have been present when the tea trolley has supplied a drink for the resident. A nice touch would be to carry some guest cups for the odd guest who might benefit from one. Generally staff are friendly but apparently thin on the ground at weekends etc.
We've been really happy with our Mum's care so far. Staff have helped her settle in and adjust. Everyone is cheerful and friendly, contributing to a cosy, family-like atmosphere. Visitors are welcomed any time. Rooms and all common areas are very clean and well kept. The gardens are lovely and a welcoming place to spend time. All formalities were handled in an efficient, caring way, making the process of moving Mum in a smooth one. The home has exceeded our expectations.
My friend lived at Winifred Dell for 9 years and her husband for 4 years before that her care was good and the staff were kind to her - she sadly passed away recently and she was cared for with dignity in her last few days - thank you.
My wife stayed for the first time at Winifred Dell for respite for 10 days. She was very happy while there, the carers were very friendly and professional. She found the activities interesting and stimulating. When I went to collect her to bring her home, she almost wanted to stay as she enjoyed the interaction with the carers and other residents! I would have no hesitation in recommending this care home and will use it again as the need arises. An excellent care home, clean, and well run. Very happy with the level of care my wife received.
Mum joins in with all the activities the home organises. The home is clean, tidy and well looked after. The staff caring for Mum are very friendly, they have time to talk to you when visiting.
I can only praise this care home. My mum has been treated with care, compassion and dignity. As a family, this wasn't a journey we expected to take, but the managers and staff at Winifred Dell filled us with confidence and alleviated our anxieties. Would highly recommend Winfred Dell. My mum is benefitting from respite care (6 weeks) but longer term care would not phase me. Winfred Dell really is a fab option!
My friend has been cared for at Winifred Dell since December 2022. I have visited him many times and always found the home to be clean and welcoming. The staff are caring and professional. Service users are always treated well and with respect. Staff turnover is low and many of the staff were in Winifred Dell when my friend was first admitted. An excellent care home in a modern purpose built building.
My mum, who suffers with dementia, has been residing at Winifred Dell for almost three years. My ratings are 'true' to my experience of the care home. Mum is always encouraged to join in activities, outings, etc., which she happily does. Before choosing Winifred Dell, our family sourced other care homes, but Winifred Dell came out 'on top'. We are so happy we chose you. Keep up the excellent work to management and staff at this particular home.
My mother has been in Winifred Dell Care Home for over 4 years now. I am very pleased with the care, consideration and kindness from all of her carers shown to mum on a daily basis. This home is extremely well run and efficient. It is also spotlessly clean. The food is cooked fresh daily with fresh ingredients and is of a very high quality. There are always various singers visiting and trips out for residents, arts and crafts are also available too.
My mum has been a resident since August and I am so happy for her to be here as the staff are absolutely wonderful from reception to carers to laundry and cleaners. It is spotlessly clean. The activities and entertainment is brilliant for the residents. I can't praise it enough.