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Excelcare Winifred Dell Care Home

Essex Way, Great Warley, Brentwood, Essex CM13 3AX
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Excelcare Winifred Dell Care Home, Brentwood
Excelcare Winifred Dell Care Home, Brentwood
Excelcare Winifred Dell Care Home, Brentwood

Winifred Dell Care Centre is a friendly and relaxed place for elderly people to live. It is registered for residential and dementia care.

It encourages residents and visiting families and friends to be fully involved in the day-to-day life of the home including activities. All visitors are welcome to join residents for meals, when possible. Above all, staff believe in a flexible person-centred approach.

The large, enclosed garden areas provide a variety...  

Care Provided by Excelcare Winifred Dell Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,500From £1,735
Residential Dementia CareFrom £1,550From £1,785

The nursing costs include costs for Funded Nursing Care (FNC) which will be refunded if it is granted by Essex Continuing Health Care. FNC is currently £235.88. Fee may increase with complex cases.

Contact Excelcare Winifred Dell Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Linda Hatton(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (76)
  • Single Rooms with ensuite Wet Room (75)

Excelcare Winifred Dell Care Home Reviews (151)

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9.7

Excelcare Winifred Dell Care Home has a Review Score of 9.7 (9.695) out of 10, based on 37 reviews in the last 2 years. Over all time Excelcare Winifred Dell Care Home has 151 reviews.

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Showing 151 reviews matching selected criteria
Review from Marion R (Partner of Resident) published on 12 August 2022 Submitted via Postal Card
Overall Experience

I am pleased to have the opportunity to give me a review of Winifred Dell Care Home. I was immediately impressed with delivering my partner for respite when a carer came out to greet us and help with his case and bags. The care has continued to impress me now that he has become a resident. There is a great emphasis on activities and always a feeling of warmth and kindness. I find the attitude towards residents and visitors outstanding!

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your positive feedback and kind words, I will pass them onto the team.

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Review from M B (Husband of Resident) published on 24 June 2022 Submitted via Postal Card
Overall Experience

I am very satisfied with the love and tender care that is given to my wife in her battle with dementia. It is very difficult for her and her family, but the overall experience is made easier by the excellent staff who care for her.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review, I will pass it on to the team.

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Review from P W (Friend of Resident) published on 17 June 2022 Submitted via Website
Overall Experience
Lovely staff at this home, always accommodating and nothing is too much trouble.
Very caring.
Good food and great kitchen staff.
A very clean home always looks nice when I go into the home.

Great reception staff as well.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for the lovely view, I will pass your feedback to the team.

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Review from Louise D (Daughter of Resident) published on 13 June 2022 Submitted via Website
Overall Experience

Staff are always very welcoming and friendly and I am extremely satisfied with how well they all look after and care for my mum. Staff will always inform us of what mum needs and I feel happy that she is safe and secure there.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you, Louise, for your review, I will pass it onto the team.

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Review from Jackie S (Friend of Resident) published on 24 May 2022 Submitted via Postal Card
Overall Experience

Always get a nice welcome. The staff are friendly, polite and helpful. Everywhere looks clean and tidy. Residents appear happy and well cared for.

Reply from Kendra Bray, Group Sales & Marketing Business Partner at Excelcare Winifred Dell Care Home

Thank you for your kind review! Always very much appreciated for the team to know they are doing a great job caring for your friend and all of the people living in the home.

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Review from A T (Daughter-in-law of Resident) published on 12 April 2022 Submitted via Postal Card
Overall Experience

My mum-in-law came in initially for respite, but we believed even then she would become a permanent resident. The staff are very welcoming and approachable. They obviously know every resident well and show great care and compassion. They are polite and informative. My only criticism is the use of acronyms by some of the senior staff, we are not all medically trained so do not understand them.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review and your input, we endeavour to improve our service where we can and I will update the senior team.

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Review from Tracey M (Daughter of Resident) published on 11 April 2022 Submitted via Website
Overall Experience
We are all extremely happy with the care that Mum receives at Winifred Dell, the staff are truly amazing, very kind, caring and respectful, nothing is too much trouble for them.
There are various activities for the residents to take part in if they wish to, the food is of a high standard the home is immaculately clean and the residents' rooms are faultless.
The care team communicate any concerns such as any falls/medication/wellbeing and call me every month when they update Mum's care plan.
My mum feels happy, safe and well cared for as she was struggling to look after herself and would often forget to take her medication and would not always eat regularly.
Thank you to all the team for their kindness we are so grateful for the support you give our mum.

We would definitely recommend Winifred Dell for anybody looking for a care home if your relative is unable to receive care in their own home safely any longer it's the perfect choice.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you Tracey for your lovely review, it means so much to us, I will pass your kind words on to the team, I know they will be so happy and grateful to receive your review.

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Review from Sandra L (Stepdaughter of Resident) published on 5 April 2022 Submitted via Postal Card
Overall Experience

The staff are always very helpful and polite, they always seem to know about my step mum and are keen to let me know if there are any problems, like if there's something that we need to replace. My step mum is always pleased to see them.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your lovely words and review I will ensure this is passed on to the team.

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Review from A W (Son of Resident) published on 4 March 2022 Submitted via Postal Card
Overall Experience

Having had my mother reside at Winifred Dell since June 2018, the general standards, care, support and staff have always been very good. Sadly we now know that end of life care for our late mother, who passed on 07/01/2022, was of an exceptional level with anytime access if required in a difficult Covid period. Most comforting!

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review, I will pass it on to the team.

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Review from Alan W (Husband of Resident) published on 20 January 2022 Submitted via Postal Card
Overall Experience

First-class in all respects. My wife was very happy whilst staying in their care.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review, so glad your wife was happy whilst staying at Winifred Dell. I will pass your review on to the team.

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Review from Helen M (Partner of Resident) published on 21 December 2021 Submitted via Postal Card
Overall Experience

My partner, who has dementia, has been a resident since June 2021. Since then, my experience with Winifred Dell has been excellent in all areas of his care. I find it so reassuring that when I visit him, he talks about how well he is looked after by all the staff and how much he enjoys the food! I couldn't wish for a better place for him and the dedication of all the staff. Thank you, Winifred Dell.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review. I am so glad you and your husband are happy. I will pass your review on to the team; Merry Christmas.

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Review from K F (Regular Volunteer) published on 2 December 2021 Submitted via Postal Card
Overall Experience

I visit this care home every week to take Holy Communion to a resident. I find the staff very helpful and friendly, always willing to show me what to do. They take great care dealing with Covid-19 and their protection of visitors is excellent. Highly recommend this care home.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review and the service you provide from the church, it is very comforting to the residents you visit. I will pass your kind words on to the team.

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Review from Ray K (Friend of Resident) published on 25 October 2021 Submitted via Website
Overall Experience
The staff in Winifred Dell continue to provide an excellent service and all staff display a commitment and an ambition for the enhancement of the wellbeing of those in their care. All residents are treated as family members and staff are always alert to their needs.
I have noticed a significant improvement in the health and mental attitude of my resident friend since taking up residence in Winifred Dell thanks to the care and attention provided by staff.

I have found the staff extremely helpful when contacted.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your lovely words I will pass them on to the team.

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Review from G R (Son of Resident) published on 30 September 2021 Submitted via Postal Card
Overall Experience

Well done and a big thank you to all the team at Winifred Dell Care Home. They all work extremely hard under difficult circumstances. They all show compassion in their work and they all deserve a medal. I would recommend this care home to any family who may need to place a loved one into care.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you so much for your lovely review I will pass it on to the team

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Review from Robert D (Son of Resident) published on 23 September 2021 Submitted via Postal Card
Overall Experience

The care that Dad has received has been great. The friendliness of the staff has made his stay relaxing for him and myself. Also as a wheelchair user myself, the help I have received when visiting Dad has made the visits easier and comfortable.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review, so glad you are happy with your Dads care and that you also feel your visits have been successful. I will pass your comments on to the team.

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Review from K H (Son of Resident) published on 20 September 2021 Submitted via Postal Card
Overall Experience

Large print books would be nice, I've only seen the room once but Mum likes it. Staff friendly and helpful.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review, I will pass it onto the team.

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Review from W H (Daughter-in-law of Resident) published on 20 September 2021 Submitted via Postal Card
Overall Experience

Mother-in-law took a while to settle as she was used to doing things on her own. She loves staff and food, no complaints there. She loves reading, not a lot of large print books available being elderly thought this was high on list.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your comments, we will look into getting more large print literature in the near future.

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Review from J S (Daughter of Resident) published on 2 September 2021 Submitted via Postal Card
Overall Experience

Home often lacking staff, activities and lack of visiting still a problem. Mum came to the home in March 2020 and I've still not been allowed in her room. Carers do their best but there's not enough of them. As all visitors have to provide a negative covid-19 test, they need to allow more visitors into the home to improve mental health of all people in the home. Head Office has been exceptionally slow in making changes to allow more freedom and visitors in the home.

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Review from S B (Son of Resident) published on 1 September 2021 Submitted via Postal Card
Overall Experience

The staff at Winifred Dell have been wonderful and have made everything as positive as possible. They have really helped throughout my father's stay.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you for your review, so glad your visits have been positive and we have been able to assist you when you visit. I will pass on your review to the team.

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Review from Margaret J (Sister of Resident) published on 20 August 2021 Submitted via Postal Card
Overall Experience

Have always had very friendly staff and have treated me and my family very well when we have come to see my sister.

Reply from Linda Hatton, Manager at Excelcare Winifred Dell Care Home

Thank you so much for your review, we would love to see you again.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 September 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (11) & Events (0)

News
  • 08 Jul 2026

    It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...

  • 06 Jan 2026

    Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...

  • 02 Jul 2025

    At Excelcare, we believe in celebrating love, identity, and inclusion, and this Pride Month was one to remember! Throughout June, our care homes came alive with colour, laughter, music, and...

Upcoming Events

There are no upcoming events for Excelcare Winifred Dell Care Home.

Awards / Recognitions (10)

  • 30 Jan 2026Recipient: Excelcare
  • 31 Jan 2025Recipient: Excelcare
  • 31 Jan 2024Recipient: Excelcare

Accreditations

There are no accreditations posted yet for Excelcare Winifred Dell Care Home.

Meet the Team (3)

Linda Hatton
Linda HattonJob Title:Home Manager

Linda has worked in the care sector for 12 years; she started her career as a Care Assistant going on to become a Senior Care Assistant. Most recently she worked as a Care Manager at one of our sister homes. Linda has qualifications in BSC Psychology, Level 2 & 3 in Social Care and Level 5 Leadership and Management.

Doina-Simone Ifrosa
Doina-Simone IfrosaJob Title:Home Administrator

Doina has been working in the care sector for 10 years, starting in 2012 as a Care Assistant and being promoted to Senior Carer, Team Leader and Manager by 2017.

In the last 5 years, Doina worked as a Registered CQC Manager for residential care homes and domiciliary homecare.

At present, Doina is working as a Care Home Administrator and using her years of experience within the healthcare sector to bring quality to resident’s life, as well as supporting management and care teams.

She currently holds a Level 5 Diploma in Leadership and Management, Health and Social Care and BA Hons Business Management

Angelina Brown
Angelina BrownJob Title:Clinical LeadJoined: 2025

Angelina has worked a Registered Nurse for NHS and progressing to a Unit manager and Clinical Lead for District Nurses. She has an experience of over 25 years. At present she joined our care home to support and run our Nursing residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Winifred Dell Care Home to verify any information. View our terms and conditions. Excelcare Winifred Dell Care Home has an Enhanced Service -more info.