St Fillans Care Home

St Fillan Road, Colchester CO4 0PT
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9.8 80 Reviews
  • St Fillans Care Home, Colchester
Nestled in a quiet residential area of St John’s, near Colchester in Essex, beautiful St Fillans Care Home provides a variety of long-term and respite care, including residential, residential dementia, nursing, nursing dementia and end of life care.

With over 30 years’ experience in designing and building care homes, Excelcare has a wealth of knowledge when creating a home from home. As a purpose-built care home, which first opened its doors in 2012, St Fillans was built with comfort, safety and a personal approach to care in mind.

With bright airy lounges and dining rooms, spacious en-suite bedrooms and a variety of different welcoming spaces, which are used by residents and visitors, the design of the home supports comfortable living in beautiful surroundings.

The kind and compassionate team members live in the local community, coming from nearby areas such as Highwoods and Greenstead. They take great pride in caring for the people who live here, just like a loving family. As you would expect from a family-owned and run company, they also provide a friendly, listening ear for residents’ loved ones, too.

At St Fillans, the team are dedicated to ensuring everyone leads a full, active and happy life with an abundance of opportunities to enjoy the things they love, whilst being supported to try new things, too. The Lifestyle Coordinator, supported by the wider care team, hosts a range of group and one-to-one activities throughout the week, meaning there is always something fun going on.

Please don’t hesitate to contact should you wish any further information, the friendly team are always happy to help.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1375
  • Self-Funded Residential Dementia Care: from £1400
  • Self-Funded Nursing Care: from £1735
  • Self-Funded Nursing Dementia Care: from £1785
  • RESPITE Self-Funded Residential Care: from £1375
  • RESPITE Self-Funded Residential Dementia Care: from £1399
  • RESPITE Self-Funded Nursing Care: from £1735
  • RESPITE Self-Funded Nursing Dementia Care: from £1785

The nursing costs include costs for Funded Nursing Care (FNC) which will be refunded if it is granted by Essex Continuing Health Care. FNC is currently £235.88. Fee may increase with complex cases.

These prices are only a guideline, please contact St Fillans Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Anumol Thomas (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (71)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (71)

Parking

  • There is parking to the front and rear of the home.

St Fillans Care Home Reviews (80)

9.8

St Fillans Care Home has a Review Score of 9.8 (9.791) out of 10, based on 21 reviews in the last 2 years.
Over all time St Fillans Care Home has 80 reviews.

Overall Experience
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Date Published
  • 80
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Reviewer Connection to St Fillans Care Home
  • 29
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Total of 80, showing 1-20
Review from J H (Wife of Resident) published on 9 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident for the past few years, the staff are absolutely brilliant with him.
They see to all his needs, take him out and generally look after him .
We are so pleased with his care .
Reply from Anumol Thomas, care manager at St Fillans Care Home

Hi J H Thankyou for the kind words. We are happy to understand that your husband was well cared for and we will continue to do the same. We will let the team know who will be very pleased .

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Review from Rhona G (Daughter of Resident) published on 19 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely home, mum was well looked after and had a wonderful time. Activities are on all the time, they focused on mums routine and took account of her likes and dislikes. Mum was not keen to go but once there had a great holiday, and even said she would be happy to go again. The manager is a gem. The
recent fate was lovely as well, they all work so hard to make sure all residents are catered for with hobbies. One big thing was all mums clothes came home no lost items or unknown items appeared this is credit to how they value the people.
Reply from Anumol Thomas, care manager at St Fillans Care Home

Thankyou for the kind words .It was a pleasure to look after mum and we are happy that mum enjoyed her stay at St Fillans. We will be happy have mum back anytime. We will share it with our team who will be very happy to find the words of appreciation

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Review from J B (Grandson of Resident) published on 1 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All round lovely home, very friendly and caring atmosphere. Staff are all lovely and go above and beyond for everyone. The manager is always approachable and helpful.
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Review from Bridgette H (Friend of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I regularly visit my friend daily and am always greeted by friendly cheerful staff. The hospitality is excellent with an always plentiful supply of liquid refreshments and fresh baked cakes. I cannot praise the entertainments team enough providing an abundance of fun packed, stimulating activities.
There is always something for everyone. This is a very well managed home that I would highly recommend.
Reply from Anumol Thomas, care manager at St Fillans Care Home

Hi Bridgette Thankyou for your words of appreciation. This means a lot to us as a team. We are happy to understand that your friend is well cared and is enjoying his stay here. we will share this with our team.

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Review from Simon A (Son of Resident) published on 19 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident since April 2025 and he is having a wonderful life in the setting.
He is brighter and full of life , enjoying all the activities and the staff have been brilliant in making it feel like home.
In his words he is now enjoying life again.
Reply from Anumol Thomas, care manager at St Fillans Care Home

Dear Simon we are very pleased to understand that your loved one is really enjoying staying with us. We will let the team know about the feedback and I am sure they will be very pleased.

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Review from Sue G (Friend of Resident) published on 19 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and attention to all residents is excellent. The home is always cleaned to a very high standard. Entertainment is always geared to what the residents enjoy. The kitchen always provides what is asked for. The care nurses do a very well looking after and taking residents in the garden or down
to the lounge to join in social events. The reception staff always have a smile for everyone.
Reply from Anumol Thomas, care manager at St Fillans Care Home

We are very pleased to hear that your loved one is receiving excellent care and you are happy with the service. We are always looking to improve our services and every suggestion is very valuable .we will be sharing this review with our team who will be very happy to hear the feedbacks.

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Review from J G (Daughter of Resident) published on 19 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum receives expert care at St Fillans, but more importantly she is treated like an individual and her personal preferences are acknowledged and respected. The staff are fantastic and full of love for the residents they care for. I feel happy in the knowledge my mum is safe and looked after as I
would want for her
Any requests or issues are swiftly dealt with by management and they are constantly looking for feedback and engagement from families. Thank you!
Reply from Anumol Thomas, care manager at St Fillans Care Home

We are very delighted to understand that your mum is receiving good care here at St Fillans .we are always improving the way we do things so that we can provide the best living environment and care possible. We will definitely share your feed back with our team.

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Review from W M (Daughter of Resident) published on 18 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in a few care homes and St Fillans is by far the best. From the moment you walk in the front door you are greeted by such friendliness by all the staff. Nothing is too much for them and they will do anything to help. Relatives and friends are encouraged to join in the entertainment and
I'm always advised and consulted about any medical issues. To me the home is like a 5* hotel and couldn't think of anywhere better for my mum.
Reply from Anumol Thomas, care manager at St Fillans Care Home

Thankyou for your words of appreciation . we take pride in what we do and we want our loved ones to have the best care possible. we will pass the words of appreciation to the team

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Review from J M (Wife of Resident) published on 5 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was sent to St Fillans after a stay at Colchester Hospital, how lucky were we..from day 1 to the time he passed on 12/5/25 the care was outstanding. From the top management to the highly trained nurses to the care staff , the receptionists ,and the lovely ladies who serviced the rooms .my
family and I were always greeted with a smile no matter what time we arrived .Living in Clacton it would have been much easier for him to be there ,but not once did we mind the journey.So thank you St Fillans just a pity not all care homes are as good as you.
Reply from Anumol Thomas, care manager at St Fillans Care Home

Thankyou for the review and kind words We are delighted that we were able to meet your expectations and will continue to give the best to our loved ones. we believe and uphold our ethics of maintaining a family environment in our home .

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Review from Anne C (Wife of Resident) published on 18 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would recommend St Fillans Care Home to everyone. The care for my husband has been amazing for the last sixteen months. I cannot fault all the staff from the nurses, carers, cleaners, kitchen laundry, admin and entertainment, they are all caring, friendly, welcoming and professional.
The home is
beautifully decorated, with specific decorations for each season, Christmas, Valentine's Day, Easter etc.
The entertainment is exceptional with a variety of different activities throughout the whole year which is enjoyed by all the residents.
What more can I say, 5 stars!
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Review from D S (Daughter of Resident) published on 17 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is a new resident and the transition was daunting at 1st but both my dad and our family have had full support from every member of staff we have come into contact with. I have 100% trust in his care, and how he is treated as an individual and could never imagine that a care home would be as exceptional
as we are finding it. We feel lucky Dad has been placed in your care so thank you all.
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Review from Gordon R (Son of Resident) published on 24 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum's care has been excellent since she was released from hospital with a leg injury.
We were told she was at end of life and was not eating well. Thanks to all the staff, she has had vast improvements.
Food is excellent and activities have very much improved in recent times.
I can not fault the
staff and management.
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Review from Pat P (Sister of Resident) published on 19 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot say how much I appreciate the care my brother receives at St Fillans Care Home. He is only 67 with early onset dementia and he has had a really difficult care journey until he arrived here! The staff simply could not be more caring or aware. They anticipate his every need as he can no longer
articulate what he requires. I am so thankful for all that is done.
Reply from Anumol Thomas, care manager at St Fillans Care Home

Hi Pat, we are delighted to hear that your brother is so happy and enjoying here at St Fillans. Our team is dedicated to making life better for all our loved ones.

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Review from Mary C (Partner of Resident) published on 15 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such a well-run and happy home. Lovely carers, never complaining. Good nursing and the entertainment is excellent. Everybody is helpful and willing.
Reply from Anumol Thomas, care manager at St Fillans Care Home

Hi Mary, thank you for your kind words. We feel happy to know that your partner is happy and well looked after here.

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Review from Jane B (Daughter of Resident) published on 7 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father is at end-of-life - the care given is really good and the staff on St Johns could not be more genuine in the care and compassion they show to both the residents and their families.
In the last few months, the entertainment has gone from strength to strength, this is down to one person who
manages this now.
The care home manager is very kind and compassionate.
Reply from Anumol Thomas, Care Manager at St Fillans Care Home

Thank you for the kind words, they really do mean a lot to us as a team. We are committed to delivering outstanding care to those we look after.

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Review from Kelsy B (Daughter of Resident) published on 21 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found St Fillans Care Home very caring and friendly. The environment is clean and staff are amazing. Management team is prompt and approachable. Good activity team which goes above and beyond. I am happy and so is my dad.
Reply from Anumol Thomas, Home manager at St Fillans Care Home

Hi Kelsy, thanks for the kind response. You all know where we are and we are always ready to go that extra mile for our loved ones.

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Review from Jane L (Daughter of Resident) published on 18 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum has lived at St Fillans for almost 6 years and throughout this time the care and kindness of the whole team have been exceptional. The care Home management team have supported our Mum wholeheartedly and are always available for a friendly chat and to share their experience and wisdom.
The nursing
and healthcare staff are just fantastic, so kind and caring. Without their compassion, skill and understanding of complex needs, Mum would not have thrived and overcome so many of the challenges that failing health can bring.
A special thanks to all the nurses and healthcare staff within the Charter Hall Suite who support our Mum on a daily basis. Their kindness, empathy and dedication is appreciated beyond words.
A final note of thanks to the wider Team at St Fillans who make Mum’s experience so great. With engaging activities, tasty food, and a flawless laundry and housekeeping service we could ask no more. Our thanks to everyone.
Reply from Laura Nightingale, Sales and Marketing Business Partner at St Fillans Care Home

Thank you for taking the time to write this 5-star review. We are pleased to hear your mum is happy with all aspects of St Fillans Care Home. We will pass on your glowing comments to the team.

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Review from Mandy W (Relative of Resident) published on 31 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing, friendly home. Residents are well looked after. There are plenty of food choices every day. Carers go above and beyond, and the entertainment staff are always happy to help too. Highly recommend!
Reply from Anu Thomas, Home Manager at St Fillans Care Home

Thank you for taking the time to leave a review of St Fillans Care Home. The team go above and beyond to deliver exceptional care, they will be delighted with your comments.

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Review from V G (Daughter of Resident) published on 31 January 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
This care home has been rated ‘requires improvement’ by the CQC, please take some time considering this care home for your loved one, it does lack some basic requirements you would expect. Hopefully with close monitoring by the CQC the Manager can assist the staff by bringing themselves up to some suitable
basic care.
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Review from N H (Friend of Resident) published on 12 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing staff, exceptionally welcoming, friendly and a fantastic family feel all round. Couldn't find fault with the place. The staff really seemed to genuinely care and attended very quickly when called. Most Importantly the the resident I visited was happy there and even liked the food! Left feeling
very relieved.
Reply from Anumol Thomas, Care Manager at St Fillans Care Home

Thank you for your appreciation and kind words. We are happy and content that you found your loved one well looked after and happy. Looking forward to meeting you again.

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Current Review Score: 9.8 (9.791)

Overview of Review Score

The Review Score of 9.8 (9.791) out of 10 for St Fillans Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.791 for St Fillans Care Home is calculated as follows: ( (225 Excellents x 5) + (7 Goods x 4) + (10 Satisfactorys x 3) + (3 Poors x 2) + (4 Very Poors x 1) ) ÷ 249 Ratings = 4.791
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Fillans Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Nov 2022

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (1)

Anumol

Anumol Thomas

Job Title: Home Manager Joined: 2022

Anumol comes with more than a decade of nursing and management experience in both the public and private sectors. Anu is also known for a passion for enriching the lives of the people living at St Fillans Care Home and their loved ones and is full of enthusiasm and ideas. She is a passionate listener and puts her head and heart into everything she does. Anu was the winner of a proud Nurse of the Year award and is a career and technology enthusiast too.


Out of work, Anu is a mum of three and her interests include reading and trying interior decoration in her own home.

Frequently Asked Questions about St Fillans Care Home

What types of Care is St Fillans Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does St Fillans Care Home have?

There are 71 Single Rooms.

What are the Facilities & Services at St Fillans Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Fillans Care Home to the centre of Colchester?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Fillans Care Home to verify any information. View our terms and conditions. St Fillans Care Home has an Enhanced Service - more info.