Excelcare St Fillans Care Home

St Fillan Road, Colchester CO4 0PT
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9.9 87 Reviews
  • Excelcare St Fillans Care Home, Colchester
Nestled in a quiet residential area of St John’s, near Colchester in Essex, beautiful St Fillans Care Home provides a variety of long-term and respite care, including residential, residential dementia, nursing, nursing dementia and end of life care.

With over 30 years’ experience in designing and building care homes, Excelcare has a wealth of knowledge when creating a home from home. As a purpose-built care home, which first opened its doors in 2012, St Fillans was built with comfort, safety and a personal approach to care in mind.

With bright airy lounges and dining rooms, spacious en-suite bedrooms and a variety of different welcoming spaces, which are used by residents and visitors, the design of the home supports comfortable living in beautiful surroundings.

The kind and compassionate team members live in the local community, coming from nearby areas such as Highwoods and Greenstead. They take great pride in caring for the people who live here, just like a loving family. As you would expect from a family-owned and run company, they also provide a friendly, listening ear for residents’ loved ones, too.

At St Fillans, the team are dedicated to ensuring everyone leads a full, active and happy life with an abundance of opportunities to enjoy the things they love, whilst being supported to try new things, too. The Lifestyle Coordinator, supported by the wider care team, hosts a range of group and one-to-one activities throughout the week, meaning there is always something fun going on.

Please don’t hesitate to contact should you wish any further information, the friendly team are always happy to help.
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Care Provided by Excelcare St Fillans Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1375
  • Self-Funded Residential Dementia Care: from £1400
  • Self-Funded Nursing Care: from £1735
  • Self-Funded Nursing Dementia Care: from £1785
  • RESPITE Self-Funded Residential Care: from £1375
  • RESPITE Self-Funded Residential Dementia Care: from £1399
  • RESPITE Self-Funded Nursing Care: from £1735
  • RESPITE Self-Funded Nursing Dementia Care: from £1785

The nursing costs include costs for Funded Nursing Care (FNC) which will be refunded if it is granted by Essex Continuing Health Care. FNC is currently £235.88. Fee may increase with complex cases.

The price(s) shown are provided by the care home. Contact Excelcare St Fillans Care Home for full pricing details and T&Cs.

Contact Excelcare St Fillans Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Excelcare St Fillans Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Anumol Thomas (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (71)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (71)

Parking

  • There is parking to the front and rear of the home.

Excelcare St Fillans Care Home Reviews (87)

9.9

Excelcare St Fillans Care Home has a Review Score of 9.9 (9.891) out of 10, based on 22 reviews in the last 2 years.
Over all time Excelcare St Fillans Care Home has 87 reviews.

Overall Experience
  • 77
  • 8
  • 1
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Date Published
  • 87
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Reviewer Connection to Excelcare St Fillans Care Home
  • 30
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  • 10
  • 6
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  • 4
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Total of 87, showing 1-20
Review from I H (Son-in-law of Resident) published on 1 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is very happy, clean, loved and we couldn't ask for more. Any issues are dealt with quickly.
Reply from Anumol Thomas, care manager at Excelcare St Fillans Care HomeHi ....we are truly grateful to hear that your mum is happy, well cared for, and feels loved-that means everything to the whole team. we are especially pleased to know you feel confident that any issues are dealt with quickly. Your kind words are very much appreciated and will be shared with everyone, as they are a real encouragement to continue providing the best care possible.
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Review from Ruth H (Daughter of Resident) published on 1 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home really feels like a home. My mother is well known and genuinely loved. She is always clean and presentable. Even as she declines, she has activities she can enjoy. Care has been appropriate to her needs, even with significant changes. We feel listened to when we have queries or concerns. The
home is always very clean, no smells. Food and drink is top notch.
Reply from Anumol Thomas, care manager at Excelcare St Fillans Care HomeHi Ruth We are truly pleased to hear that the home feels like a real home for your mother and that she is genuinely loved by the team. Knowing that she is always clean, presentable, and able to enjoy activities that suit her, even as her needs change, means a great deal to us.
we are glad you feel listened to when you raise queries or concerns, as open communication is very important to us . It is also reassuring to hear your positive comments about the cleanliness of the home and the high standard of food and drink, that's what we are hear for . Your words are deeply appreciated and will be shared with the team, who work very hard to provide the best possible care.
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Review from Greeshma G (Friend of Resident) published on 22 April 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I had my long time neighbour living in this care home, and I visit her occasionally. Never has this home failed to amaze me. The facilities are outstanding, it is always clean and tidy and residents all well looked after. Staffs are very responsive and caring.
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Review from M I (Brother-in-law of Resident) published on 16 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found the home very clean, tidy and welcoming. Staff are very accommodating and goes that extra mile. There was variety in food and activities were amazing like involving animals and it was not just limited to bingo and board games. Staff were always around and willing to help. Team was
very resourceful and happy to help. Thank you, team St Fillans.
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Review from Fizan F (Friend of Resident) published on 16 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friends dad was a resident at this facility and at one time I visited with him. We had a warm welcoming by staffs. The way they treated us and his dad was exceptional and very professional.
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Review from Emma A (Daughter-in-law of Resident) published on 5 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always a pleasant welcome from all staff when I come and visit my mother in law. Polite & friendly staff. Always clean & fresh. Lovely decorated for themes of Halloween to make it as homely as they can for residents. Lovely to see all the activities listed as you come in to see what planned for the
month. All staff keep you informed about whats going on with residents. They have activities booked in for residents to go out or come in for them, eg (they had baby goats). She enjoyed the trip to the seaside for chips. Mother in law seem happy & content.
Reply from Anumol Thomas, care manager at Excelcare St Fillans Care HomeDear Emma
we are very happy to understand that you are happy with the care and activities organised by the home .Our team will be very happy to receive such an impressive feedback and we will share it with them .Thankyou for the time and effort.
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Review from Natasha M (Granddaughter of Resident) published on 15 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Myself and my family are so grateful to all the staff at St Fillans for everything they did to ensure my Nan's time here was comfortable and dignified. She was well cared for and always treated with love, kindness and respect. The staff were always welcoming and friendly when we visited, and we were
kept well informed throughout Nans stay. When Nan passed away, the staff were so supportive, guiding us with sensitivity and reassurance. The genuine care for both Nan and our family went beyond what we could have hoped for, and made a hard time easier.
Reply from Anumol Thomas, care manager at Excelcare St Fillans Care HomeDear Natasha Thankyou for the kind words .we are happy to understand that your Nan was cared comfortable and happy at St Fillans. We take lot of pride in the good work that we do and we will share it with the team who will be very happy to see the review about what they did.
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Review from J H (Wife of Resident) published on 9 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident for the past few years, the staff are absolutely brilliant with him.
They see to all his needs, take him out and generally look after him .
We are so pleased with his care .
Reply from Anumol Thomas, care manager at Excelcare St Fillans Care HomeHi J H Thankyou for the kind words. We are happy to understand that your husband was well cared for and we will continue to do the same. We will let the team know who will be very pleased .
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Review from Rhona G (Daughter of Resident) published on 19 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely home, mum was well looked after and had a wonderful time. Activities are on all the time, they focused on mums routine and took account of her likes and dislikes. Mum was not keen to go but once there had a great holiday, and even said she would be happy to go again. The manager is a gem. The
recent fate was lovely as well, they all work so hard to make sure all residents are catered for with hobbies. One big thing was all mums clothes came home no lost items or unknown items appeared this is credit to how they value the people.
Reply from Anumol Thomas, care manager at Excelcare St Fillans Care HomeThankyou for the kind words .It was a pleasure to look after mum and we are happy that mum enjoyed her stay at St Fillans. We will be happy have mum back anytime. We will share it with our team who will be very happy to find the words of appreciation
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Review from J B (Grandson of Resident) published on 1 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All round lovely home, very friendly and caring atmosphere. Staff are all lovely and go above and beyond for everyone. The manager is always approachable and helpful.
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Review from Bridgette H (Friend of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I regularly visit my friend daily and am always greeted by friendly cheerful staff. The hospitality is excellent with an always plentiful supply of liquid refreshments and fresh baked cakes. I cannot praise the entertainments team enough providing an abundance of fun packed, stimulating activities.
There is always something for everyone. This is a very well managed home that I would highly recommend.
Reply from Anumol Thomas, care manager at Excelcare St Fillans Care HomeHi Bridgette Thankyou for your words of appreciation. This means a lot to us as a team. We are happy to understand that your friend is well cared and is enjoying his stay here. we will share this with our team.
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Review from Simon A (Son of Resident) published on 19 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident since April 2025 and he is having a wonderful life in the setting.
He is brighter and full of life , enjoying all the activities and the staff have been brilliant in making it feel like home.
In his words he is now enjoying life again.
Reply from Anumol Thomas, care manager at Excelcare St Fillans Care HomeDear Simon we are very pleased to understand that your loved one is really enjoying staying with us. We will let the team know about the feedback and I am sure they will be very pleased.
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Review from Sue G (Friend of Resident) published on 19 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and attention to all residents is excellent. The home is always cleaned to a very high standard. Entertainment is always geared to what the residents enjoy. The kitchen always provides what is asked for. The care nurses do a very well looking after and taking residents in the garden or down
to the lounge to join in social events. The reception staff always have a smile for everyone.
Reply from Anumol Thomas, care manager at Excelcare St Fillans Care HomeWe are very pleased to hear that your loved one is receiving excellent care and you are happy with the service. We are always looking to improve our services and every suggestion is very valuable .we will be sharing this review with our team who will be very happy to hear the feedbacks.
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Review from J G (Daughter of Resident) published on 19 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum receives expert care at St Fillans, but more importantly she is treated like an individual and her personal preferences are acknowledged and respected. The staff are fantastic and full of love for the residents they care for. I feel happy in the knowledge my mum is safe and looked after as I
would want for her
Any requests or issues are swiftly dealt with by management and they are constantly looking for feedback and engagement from families. Thank you!
Reply from Anumol Thomas, care manager at Excelcare St Fillans Care HomeWe are very delighted to understand that your mum is receiving good care here at St Fillans .we are always improving the way we do things so that we can provide the best living environment and care possible. We will definitely share your feed back with our team.
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Review from W M (Daughter of Resident) published on 18 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in a few care homes and St Fillans is by far the best. From the moment you walk in the front door you are greeted by such friendliness by all the staff. Nothing is too much for them and they will do anything to help. Relatives and friends are encouraged to join in the entertainment and
I'm always advised and consulted about any medical issues. To me the home is like a 5* hotel and couldn't think of anywhere better for my mum.
Reply from Anumol Thomas, care manager at Excelcare St Fillans Care HomeThankyou for your words of appreciation . we take pride in what we do and we want our loved ones to have the best care possible. we will pass the words of appreciation to the team
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Review from J M (Wife of Resident) published on 5 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was sent to St Fillans after a stay at Colchester Hospital, how lucky were we..from day 1 to the time he passed on 12/5/25 the care was outstanding. From the top management to the highly trained nurses to the care staff , the receptionists ,and the lovely ladies who serviced the rooms .my
family and I were always greeted with a smile no matter what time we arrived .Living in Clacton it would have been much easier for him to be there ,but not once did we mind the journey.So thank you St Fillans just a pity not all care homes are as good as you.
Reply from Anumol Thomas, care manager at Excelcare St Fillans Care HomeThankyou for the review and kind words We are delighted that we were able to meet your expectations and will continue to give the best to our loved ones. we believe and uphold our ethics of maintaining a family environment in our home .
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Review from Anne C (Wife of Resident) published on 18 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would recommend St Fillans Care Home to everyone. The care for my husband has been amazing for the last sixteen months. I cannot fault all the staff from the nurses, carers, cleaners, kitchen laundry, admin and entertainment, they are all caring, friendly, welcoming and professional.
The home is
beautifully decorated, with specific decorations for each season, Christmas, Valentine's Day, Easter etc.
The entertainment is exceptional with a variety of different activities throughout the whole year which is enjoyed by all the residents.
What more can I say, 5 stars!
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Review from D S (Daughter of Resident) published on 17 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is a new resident and the transition was daunting at 1st but both my dad and our family have had full support from every member of staff we have come into contact with. I have 100% trust in his care, and how he is treated as an individual and could never imagine that a care home would be as exceptional
as we are finding it. We feel lucky Dad has been placed in your care so thank you all.
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Review from Gordon R (Son of Resident) published on 24 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum's care has been excellent since she was released from hospital with a leg injury.
We were told she was at end of life and was not eating well. Thanks to all the staff, she has had vast improvements.
Food is excellent and activities have very much improved in recent times.
I can not fault the
staff and management.
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Review from Pat P (Sister of Resident) published on 19 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot say how much I appreciate the care my brother receives at St Fillans Care Home. He is only 67 with early onset dementia and he has had a really difficult care journey until he arrived here! The staff simply could not be more caring or aware. They anticipate his every need as he can no longer
articulate what he requires. I am so thankful for all that is done.
Reply from Anumol Thomas, care manager at Excelcare St Fillans Care HomeHi Pat, we are delighted to hear that your brother is so happy and enjoying here at St Fillans. Our team is dedicated to making life better for all our loved ones.
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Current Review Score: 9.9 (9.891)

Overview of Review Score

The Review Score of 9.9 (9.891) out of 10 for Excelcare St Fillans Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.891 for Excelcare St Fillans Care Home is calculated as follows: ( (239 Excellents x 5) + (10 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 258 Ratings = 4.891
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Excelcare St Fillans Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Nov 2022

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (1)

Anumol

Anumol Thomas

Job Title: Home Manager Joined: 2022

Anumol comes with more than a decade of nursing and management experience in both the public and private sectors. Anu is also known for a passion for enriching the lives of the people living at St Fillans Care Home and their loved ones and is full of enthusiasm and ideas. She is a passionate listener and puts her head and heart into everything she does. Anu was the winner of a proud Nurse of the Year award and is a career and technology enthusiast too.


Out of work, Anu is a mum of three and her interests include reading and trying interior decoration in her own home.

Frequently Asked Questions about Excelcare St Fillans Care Home

What types of Care is Excelcare St Fillans Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Excelcare St Fillans Care Home have?

There are 71 Single Rooms.

What are the Facilities & Services at Excelcare St Fillans Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Excelcare St Fillans Care Home to the centre of Colchester?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare St Fillans Care Home to verify any information. View our terms and conditions. Excelcare St Fillans Care Home has an Enhanced Service - more info.