St Fillans Care Home

St Fillan Road, Colchester CO4 0PT
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9.8 80 Reviews
  • St Fillans Care Home, Colchester
Nestled in a quiet residential area of St John’s, near Colchester in Essex, beautiful St Fillans Care Home provides a variety of long-term and respite care, including residential, residential dementia, nursing, nursing dementia and end of life care.

With over 30 years’ experience in designing and building care homes, Excelcare has a wealth of knowledge when creating a home from home. As a purpose-built care home, which first opened its doors in 2012, St Fillans was built with comfort, safety and a personal approach to care in mind.

With bright airy lounges and dining rooms, spacious en-suite bedrooms and a variety of different welcoming spaces, which are used by residents and visitors, the design of the home supports comfortable living in beautiful surroundings.

The kind and compassionate team members live in the local community, coming from nearby areas such as Highwoods and Greenstead. They take great pride in caring for the people who live here, just like a loving family. As you would expect from a family-owned and run company, they also provide a friendly, listening ear for residents’ loved ones, too.

At St Fillans, the team are dedicated to ensuring everyone leads a full, active and happy life with an abundance of opportunities to enjoy the things they love, whilst being supported to try new things, too. The Lifestyle Coordinator, supported by the wider care team, hosts a range of group and one-to-one activities throughout the week, meaning there is always something fun going on.

Please don’t hesitate to contact should you wish any further information, the friendly team are always happy to help.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1375
  • Self-Funded Residential Dementia Care: from £1400
  • Self-Funded Nursing Care: from £1735
  • Self-Funded Nursing Dementia Care: from £1785
  • RESPITE Self-Funded Residential Care: from £1375
  • RESPITE Self-Funded Residential Dementia Care: from £1399
  • RESPITE Self-Funded Nursing Care: from £1735
  • RESPITE Self-Funded Nursing Dementia Care: from £1785

The nursing costs include costs for Funded Nursing Care (FNC) which will be refunded if it is granted by Essex Continuing Health Care. FNC is currently £235.88. Fee may increase with complex cases.

These prices are only a guideline, please contact St Fillans Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Anumol Thomas (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (71)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (71)

Parking

  • There is parking to the front and rear of the home.

St Fillans Care Home Reviews (80)

9.8

St Fillans Care Home has a Review Score of 9.8 (9.791) out of 10, based on 21 reviews in the last 2 years.
Over all time St Fillans Care Home has 80 reviews.

Overall Experience
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Date Published
  • 80
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Reviewer Connection to St Fillans Care Home
  • 29
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  • 10
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Total of 80, showing 21-40
Review from Angela J (Daughter of Resident) published on 25 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum recently came to St Fillans for respite while our father has an operation. She has been to the nursing home before and we have always found staff to be attentive, kind and responsive to our questions or suggestions. Mum is on St John's wing and we can honestly say that all members of staff we have
come into contact with have been helpful, friendly and knowledgeable about Mum's needs. During this most recent stay, we have been so pleased that Mum has been able to be involved in the numerous activities going on around the home. Thanks to the team, she has participated in a wide variety of things this week and we have been able to see her on social media enjoying them when we cannot be there to see them ourselves. This is a real reassurance to us all to know that she is being motivated and engaged in purposeful things. We would definitely recommend St Fillans and thank all the staff on St John's ward and the home as a whole for caring for her so well.
Reply from Laura Nightingale, Sales and Marketing Business Partner at St Fillans Care Home

Thank you for this glowing review of St Fillans Care Home. We are really happy to hear that your mother's respite stay went well. It is great to hear that she was able to join in the activities. It is lovely to hear that you would recommend St Fillans - that really means a lot to us!

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Review from Jackson W (Friend of Resident) published on 7 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my friend at the care home last month, and I just wanted to share my experience there.
I felt pleased by what I saw there. I mean the staff's behaviour and approach towards the residents were so admirable. They were calm and attentive towards them. Even the residents seemed like they were
having a great time and had no issues at all. They were friendly with me too. I felt delighted throughout my chats. I didn't feel like a stranger at all. And something worth mentioning is the way they've kept the whole place neat!
I believe they're all really hard-working and well-coordinated. It is probably what made me feel cosy even though it was my first visit there. Everything was so right and perfect. Their commitment to their duty actually inspired me.
Reply from Anumol Thomas, Care Manager at St Fillans Care Home

Thank you for your kind words. We are so happy as a team to know that we are doing a great job.

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Review from R B (Friend of Resident) published on 7 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I wholeheartedly recommend it due to the exceptional care they gave to my friend's relative while she was a resident at St Fillans Care Home. The manager was very kind and professional, as were the staff.
Reply from Anumol Thomas, Care Manager at St Fillans Care Home

Dear Ritu, thank you for the kind words. We are so happy to know that your friend's loved one received exceptional care at St Fillans.

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Review from T S (Son of Resident) published on 19 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum did a respite stay at St Fillans, and we cannot recommend the care enough. The team of staff was very caring and understanding. The management acted very quickly to facilitate the admission. There were a lot of activities, and the facilities were outstanding. The home appeared clean and tidy always,
and the food was great.
Reply from Anumol Thomas, Care Manager at St Fillans Care Home

Thanks for the kind words. We are really happy to say that mum enjoyed her stay at St Fillans.

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Review from Amal J (Relative of Resident) published on 24 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everything looks fantastic in this home. I absolutely love the atmosphere that they are providing for the residents over there. Management and the staff are doing a great job to keep up with the facilities and all other things.
Reply from Kendra Bray, Group Sales & Marketing Business Partner at St Fillans Care Home

Thank you for your very kind words - we have a great team at St Fillans, and we are pleased to hear that you are happy with the care your loved one is receiving.

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Review from L T (Daughter of Resident) published on 2 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has recently moved into St Fillans and settled in very well. The staff are friendly, and the home is very clean. Management is very approachable, and my dad is taking part in activities I never thought he would; my dad is very happy.
Reply from Anumol Thomas, home manager at St Fillans Care Home

We are so pleased that Dad has settled in well; yes, he certainly is enjoying the activities, which is great to see. We are lucky to have him as part of our St Fillans family.

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Review from J B (Daughter of Resident) published on 29 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
St Fillans is a very clean, warm, loving home. Staff go above and beyond, and it's so nice to see my dad smile again. The lifestyle coordinator is a credit to St Fillans, providing person-centred activities for each individual. She is amazing. I feel my dad has found himself again, smiling, laughing,
and most of all happy.
Reply from Anumol Thomas, Care Manager at St Fillans Care Home

Thanks for the wonderful comments. We are happy to hear that your loved one is back to his happy self.

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Review from R W (Daughter of Resident) published on 14 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is a resident here due to being of sound mind but arthritis and mobility problems meant I could no longer care for her. The staff here do a wonderful job with her and all the residents, fortunately now restrictions are lifting they have entertainers able to come in. The home is kept beautifully
clean and the garden is nice to sit in. The jubilee celebrations were excellent well done to the Lifestyle Coordinator and all the staff for their hard work on the 2 days.
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Review from Nick H (Son of Resident) published on 10 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our choice of your care home was based on the excellent reviews seen online and the reputation that we have known about for some time. My wife visited the home some years ago while working as a community nurse and stated that it was very well run and that all the residents appeared very happy. I found
all the staff were extremely helpful and confident in their work. Overall, an excellent home.
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Review from Nina S (Daughter of Resident) published on 25 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in this care home since October, and we can already see a great change in her already. She is smiling, laughing, eating and sleeping better, thanks to the great care from all staff.
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Review from Janice M (Resident) published on 27 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have resided at St Fillans for almost one year. St Fillans, in my opinion, its home and especially the staff are excellent, and in my opinion, this is the best care home I have encountered, and I am very happy and settled here.
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Review from Louise P (Daughter of Resident) published on 22 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has very recently moved into St Fillans as her care needs have increased due to worsening dementia. The staff have been amazing. Allowed me in the day before Mum's move to make her room personalised, so familiar when Mum arrived. Mum appears to have settled well and loves her new room and area.
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Review from Derek C (Friend of Resident) published on 6 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
An absolutely beautiful nursing home that was recommended to me by a friend. It has been newly redecorated and looks fantastic. Always clean and smells fresh. Lovely range of activities provided by the staff. I am always greeted with a smile and made to feel like part of the family. I thoroughly enjoy
every visit.
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Review from C S (Daughter of Resident) published on 27 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was a resident at St Fillans until his passing. From day one, he was looked after so well. His confusion at being in a care home was handled so well, and he settled in very well. The care staff on his unit were just amazing, and I will be forever thankful to them for giving my dad the care and
love that he needed, especially in these difficult times.
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Review from Lionel B (Husband of Resident) published on 27 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful and caring home, can't rate the staff and care given highly enough. They treat all residents with dignity, engage with them and keep ourselves as relatives fully informed. I feel fully involved in my wife's care and know when I can't be with her, she is well looked after. Whilst my wife
is now very poorly, she recognises St Fillans as her home and as an ex-nurse, herself, knows this is where she would want to be under the circumstances.
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Review from S S (Daughter of Resident) published on 27 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Could not ask more in a care home for the love, care and help in looking after my late father, who sadly passed away. Our family are forever grateful.
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Review from Mandy P (Daughter of Resident) published on 25 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved to St Fillans after being in a few different care settings where she had been unhappy and not settled. She was resistant to staying in residential care, having worked in the sector for many years and actually on the site of St Fillans. We left her there with heavy hearts, but within hours,
staff reported she was settled and happy, keeping them busy! Since then, we have been regularly updated with news and photos of Mum, and although we have been unable to visit, we are satisfied that the staff meet her needs in a way that she can still express her individuality and personality. Mum has a complex health profile needing a special diet, and she is profoundly deaf. Staff and other residents communicate effectively with Mum, and she is involved with activities that she was unable to access before. The staff on the unit go above and beyond to provide a homely experience for residents. I recommend St Fillans to anyone looking for specialist dementia care.
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Review from Caroline H (Private Carer of Resident) published on 24 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are well trained, their communication is incredible, the meals that the residents get are superb and catered to their needs, the activities are based around what the residents wish to participate in, there's always more than one activity going on. Every room is fully equipped with its own
bathroom for privacy and dignity. There's no I in team, the clients that require it get 1:1 support - 24 hours a day depending on there own individual requirements. This is one home that I've worked in and couldn't praise it enough. The environment and the units are always clean and you can see how hard the cleaners work to ensure that infection control is met.
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Review from Sue D (Daughter of Resident) published on 24 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
St Fillans Care Homr is an amazing Care facility, they looked after my dad for 4 years and they brought out the very best in him, he was very well cared for, the staff are absolutely amazing and like “family” we honestly couldn’t have asked for better care, we had absolute peace of mind that dad was
happy, treated with respect and loved. The activities that are arranged are extensively varied and targeted at the residents needs and ability, amazing.
I would and have recommended St Fillans to anyone looking for a true “home” from home for their loved one.
We as a family will be forever grateful to the amazing staff we have had the pleasure of knowing over the last 4 years.
Thank you St Fillans.
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Review from Graham R (Son of Resident) published on 23 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic caring staff and management Team. The food is excellent and rooms are kept spotlessly clean. St Fillans is a bright and modern purpose-built home with lovely gardens for Mum and the family to enjoy. Our Mum could not ask for more caring and compassionate staff who really understand her particular
needs.
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Current Review Score: 9.8 (9.791)

Overview of Review Score

The Review Score of 9.8 (9.791) out of 10 for St Fillans Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.791 for St Fillans Care Home is calculated as follows: ( (225 Excellents x 5) + (7 Goods x 4) + (10 Satisfactorys x 3) + (3 Poors x 2) + (4 Very Poors x 1) ) ÷ 249 Ratings = 4.791
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Fillans Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Nov 2022

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (1)

Anumol

Anumol Thomas

Job Title: Home Manager Joined: 2022

Anumol comes with more than a decade of nursing and management experience in both the public and private sectors. Anu is also known for a passion for enriching the lives of the people living at St Fillans Care Home and their loved ones and is full of enthusiasm and ideas. She is a passionate listener and puts her head and heart into everything she does. Anu was the winner of a proud Nurse of the Year award and is a career and technology enthusiast too.


Out of work, Anu is a mum of three and her interests include reading and trying interior decoration in her own home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Fillans Care Home to verify any information. View our terms and conditions. St Fillans Care Home has an Enhanced Service - more info.