






Nestled in a quiet residential area of St John’s, near Colchester in Essex, beautiful St Fillans Care Home provides a variety of long-term and respite care, including residential, residential dementia, nursing, nursing dementia and end of life care.
With over 30 years’ experience in designing and building care homes, Excelcare has a wealth of knowledge when creating a home from home. As a purpose-built care home, which first opened its doors...
Care Provided by Excelcare St Fillans Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 71 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The nursing costs include costs for Funded Nursing Care (FNC) which will be refunded if it is granted by Essex Continuing Health Care. FNC is currently £235.88. Fee may increase with complex cases.
The price(s) shown are provided by the care home. Contact Excelcare St Fillans Care Home for full pricing details and T&Cs.
Contact Excelcare St Fillans Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Excelcare
- Private Owned
Person in charge
- Anumol Thomas(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 2
Room Information
- Single Rooms (71)
- Single Rooms with ensuite Wet Room (71)
Parking
- There is parking to the front and rear of the home.
Excelcare St Fillans Care Home Reviews (91)
Excelcare St Fillans Care Home has a Review Score of 9.9 (9.895) out of 10, based on 26 reviews in the last 2 years.
Over all time Excelcare St Fillans Care Home has 91 reviews.
The home is beautifully decorated, with specific decorations for each season, Christmas, Valentine's Day, Easter etc.
The entertainment is exceptional with a variety of different activities throughout the whole year which is enjoyed by all the residents.
What more can I say, 5 stars!
My dad is a new resident and the transition was daunting at 1st but both my dad and our family have had full support from every member of staff we have come into contact with. I have 100% trust in his care, and how he is treated as an individual and could never imagine that a care home would be as exceptional as we are finding it. We feel lucky Dad has been placed in your care so thank you all.
We were told she was at end of life and was not eating well. Thanks to all the staff, she has had vast improvements.
Food is excellent and activities have very much improved in recent times.
I can not fault the staff and management.
I cannot say how much I appreciate the care my brother receives at St Fillans Care Home. He is only 67 with early onset dementia and he has had a really difficult care journey until he arrived here! The staff simply could not be more caring or aware. They anticipate his every need as he can no longer articulate what he requires. I am so thankful for all that is done.
Hi Pat, we are delighted to hear that your brother is so happy and enjoying here at St Fillans. Our team is dedicated to making life better for all our loved ones.
Such a well-run and happy home. Lovely carers, never complaining. Good nursing and the entertainment is excellent. Everybody is helpful and willing.
Hi Mary, thank you for your kind words. We feel happy to know that your partner is happy and well looked after here.
In the last few months, the entertainment has gone from strength to strength, this is down to one person who manages this now.
The care home manager is very kind and compassionate.
Thank you for the kind words, they really do mean a lot to us as a team. We are committed to delivering outstanding care to those we look after.
I found St Fillans Care Home very caring and friendly. The environment is clean and staff are amazing. Management team is prompt and approachable. Good activity team which goes above and beyond. I am happy and so is my dad.
Hi Kelsy, thanks for the kind response. You all know where we are and we are always ready to go that extra mile for our loved ones.
The nursing and healthcare staff are just fantastic, so kind and caring. Without their compassion, skill and understanding of complex needs, Mum would not have thrived and overcome so many of the challenges that failing health can bring.
A special thanks to all the nurses and healthcare staff within the Charter Hall Suite who support our Mum on a daily basis. Their kindness, empathy and dedication is appreciated beyond words.
A final note of thanks to the wider Team at St Fillans who make Mum’s experience so great. With engaging activities, tasty food, and a flawless laundry and housekeeping service we could ask no more. Our thanks to everyone.
Thank you for taking the time to write this 5-star review. We are pleased to hear your mum is happy with all aspects of St Fillans Care Home. We will pass on your glowing comments to the team.
Amazing, friendly home. Residents are well looked after. There are plenty of food choices every day. Carers go above and beyond, and the entertainment staff are always happy to help too. Highly recommend!
Thank you for taking the time to leave a review of St Fillans Care Home. The team go above and beyond to deliver exceptional care, they will be delighted with your comments.
This care home has been rated ‘requires improvement’ by the CQC, please take some time considering this care home for your loved one, it does lack some basic requirements you would expect. Hopefully with close monitoring by the CQC the Manager can assist the staff by bringing themselves up to some suitable basic care.
Amazing staff, exceptionally welcoming, friendly and a fantastic family feel all round. Couldn't find fault with the place. The staff really seemed to genuinely care and attended very quickly when called. Most Importantly the the resident I visited was happy there and even liked the food! Left feeling very relieved.
Thank you for your appreciation and kind words. We are happy and content that you found your loved one well looked after and happy. Looking forward to meeting you again.
Mum recently came to St Fillans for respite while our father has an operation. She has been to the nursing home before and we have always found staff to be attentive, kind and responsive to our questions or suggestions. Mum is on St John's wing and we can honestly say that all members of staff we have come into contact with have been helpful, friendly and knowledgeable about Mum's needs. During this most recent stay, we have been so pleased that Mum has been able to be involved in the numerous activities going on around the home. Thanks to the team, she has participated in a wide variety of things this week and we have been able to see her on social media enjoying them when we cannot be there to see them ourselves. This is a real reassurance to us all to know that she is being motivated and engaged in purposeful things. We would definitely recommend St Fillans and thank all the staff on St John's ward and the home as a whole for caring for her so well.
Thank you for this glowing review of St Fillans Care Home. We are really happy to hear that your mother's respite stay went well. It is great to hear that she was able to join in the activities. It is lovely to hear that you would recommend St Fillans - that really means a lot to us!
I felt pleased by what I saw there. I mean the staff's behaviour and approach towards the residents were so admirable. They were calm and attentive towards them. Even the residents seemed like they were having a great time and had no issues at all. They were friendly with me too. I felt delighted throughout my chats. I didn't feel like a stranger at all. And something worth mentioning is the way they've kept the whole place neat!
I believe they're all really hard-working and well-coordinated. It is probably what made me feel cosy even though it was my first visit there. Everything was so right and perfect. Their commitment to their duty actually inspired me.
Thank you for your kind words. We are so happy as a team to know that we are doing a great job.
I wholeheartedly recommend it due to the exceptional care they gave to my friend's relative while she was a resident at St Fillans Care Home. The manager was very kind and professional, as were the staff.
Dear Ritu, thank you for the kind words. We are so happy to know that your friend's loved one received exceptional care at St Fillans.
Mum did a respite stay at St Fillans, and we cannot recommend the care enough. The team of staff was very caring and understanding. The management acted very quickly to facilitate the admission. There were a lot of activities, and the facilities were outstanding. The home appeared clean and tidy always, and the food was great.
Thanks for the kind words. We are really happy to say that mum enjoyed her stay at St Fillans.
Everything looks fantastic in this home. I absolutely love the atmosphere that they are providing for the residents over there. Management and the staff are doing a great job to keep up with the facilities and all other things.
Thank you for your very kind words - we have a great team at St Fillans, and we are pleased to hear that you are happy with the care your loved one is receiving.
My dad has recently moved into St Fillans and settled in very well. The staff are friendly, and the home is very clean. Management is very approachable, and my dad is taking part in activities I never thought he would; my dad is very happy.
We are so pleased that Dad has settled in well; yes, he certainly is enjoying the activities, which is great to see. We are lucky to have him as part of our St Fillans family.
St Fillans is a very clean, warm, loving home. Staff go above and beyond, and it's so nice to see my dad smile again. The lifestyle coordinator is a credit to St Fillans, providing person-centred activities for each individual. She is amazing. I feel my dad has found himself again, smiling, laughing, and most of all happy.
Thanks for the wonderful comments. We are happy to hear that your loved one is back to his happy self.
My mother is a resident here due to being of sound mind but arthritis and mobility problems meant I could no longer care for her. The staff here do a wonderful job with her and all the residents, fortunately now restrictions are lifting they have entertainers able to come in. The home is kept beautifully clean and the garden is nice to sit in. The jubilee celebrations were excellent well done to the Lifestyle Coordinator and all the staff for their hard work on the 2 days.
Our choice of your care home was based on the excellent reviews seen online and the reputation that we have known about for some time. My wife visited the home some years ago while working as a community nurse and stated that it was very well run and that all the residents appeared very happy. I found all the staff were extremely helpful and confident in their work. Overall, an excellent home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 November 2022Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (9) & Events (0)
- 08 Jul 2026
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
- 06 Jan 2026
Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
- 02 Jul 2025
At Excelcare, we believe in celebrating love, identity, and inclusion, and this Pride Month was one to remember! Throughout June, our care homes came alive with colour, laughter, music, and...
There are no upcoming events for Excelcare St Fillans Care Home.
Accreditations
There are no accreditations posted yet for Excelcare St Fillans Care Home.
Meet the Team (1)

Anumol comes with more than a decade of nursing and management experience in both the public and private sectors. Anu is also known for a passion for enriching the lives of the people living at St Fillans Care Home and their loved ones and is full of enthusiasm and ideas. She is a passionate listener and puts her head and heart into everything she does. Anu was the winner of a proud Nurse of the Year award and is a career and technology enthusiast too.
Out of work, Anu is a mum of three and her interests include reading and trying interior decoration in her own home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare St Fillans Care Home to verify any information. View our terms and conditions. Excelcare St Fillans Care Home has an Enhanced Service -more info.