






Nestled in a quiet residential area of St John’s, near Colchester in Essex, beautiful St Fillans Care Home provides a variety of long-term and respite care, including residential, residential dementia, nursing, nursing dementia and end of life care.
With over 30 years’ experience in designing and building care homes, Excelcare has a wealth of knowledge when creating a home from home. As a purpose-built care home, which first opened its doors...
Care Provided by Excelcare St Fillans Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 71 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The nursing costs include costs for Funded Nursing Care (FNC) which will be refunded if it is granted by Essex Continuing Health Care. FNC is currently £235.88. Fee may increase with complex cases.
The price(s) shown are provided by the care home. Contact Excelcare St Fillans Care Home for full pricing details and T&Cs.
Contact Excelcare St Fillans Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Excelcare
- Private Owned
Person in charge
- Anumol Thomas(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 2
Room Information
- Single Rooms (71)
- Single Rooms with ensuite Wet Room (71)
Parking
- There is parking to the front and rear of the home.
Excelcare St Fillans Care Home Reviews (91)
Excelcare St Fillans Care Home has a Review Score of 9.9 (9.895) out of 10, based on 26 reviews in the last 2 years.
Over all time Excelcare St Fillans Care Home has 91 reviews.
Mum has been in this care home since October, and we can already see a great change in her already. She is smiling, laughing, eating and sleeping better, thanks to the great care from all staff.
I have resided at St Fillans for almost one year. St Fillans, in my opinion, its home and especially the staff are excellent, and in my opinion, this is the best care home I have encountered, and I am very happy and settled here.
My mum has very recently moved into St Fillans as her care needs have increased due to worsening dementia. The staff have been amazing. Allowed me in the day before Mum's move to make her room personalised, so familiar when Mum arrived. Mum appears to have settled well and loves her new room and area.
An absolutely beautiful nursing home that was recommended to me by a friend. It has been newly redecorated and looks fantastic. Always clean and smells fresh. Lovely range of activities provided by the staff. I am always greeted with a smile and made to feel like part of the family. I thoroughly enjoy every visit.
My dad was a resident at St Fillans until his passing. From day one, he was looked after so well. His confusion at being in a care home was handled so well, and he settled in very well. The care staff on his unit were just amazing, and I will be forever thankful to them for giving my dad the care and love that he needed, especially in these difficult times.
A wonderful and caring home, can't rate the staff and care given highly enough. They treat all residents with dignity, engage with them and keep ourselves as relatives fully informed. I feel fully involved in my wife's care and know when I can't be with her, she is well looked after. Whilst my wife is now very poorly, she recognises St Fillans as her home and as an ex-nurse, herself, knows this is where she would want to be under the circumstances.
Could not ask more in a care home for the love, care and help in looking after my late father, who sadly passed away. Our family are forever grateful.
Mum moved to St Fillans after being in a few different care settings where she had been unhappy and not settled. She was resistant to staying in residential care, having worked in the sector for many years and actually on the site of St Fillans. We left her there with heavy hearts, but within hours, staff reported she was settled and happy, keeping them busy! Since then, we have been regularly updated with news and photos of Mum, and although we have been unable to visit, we are satisfied that the staff meet her needs in a way that she can still express her individuality and personality. Mum has a complex health profile needing a special diet, and she is profoundly deaf. Staff and other residents communicate effectively with Mum, and she is involved with activities that she was unable to access before. The staff on the unit go above and beyond to provide a homely experience for residents. I recommend St Fillans to anyone looking for specialist dementia care.
The staff are well trained, their communication is incredible, the meals that the residents get are superb and catered to their needs, the activities are based around what the residents wish to participate in, there's always more than one activity going on. Every room is fully equipped with its own bathroom for privacy and dignity. There's no I in team, the clients that require it get 1:1 support - 24 hours a day depending on there own individual requirements. This is one home that I've worked in and couldn't praise it enough. The environment and the units are always clean and you can see how hard the cleaners work to ensure that infection control is met.
I would and have recommended St Fillans to anyone looking for a true “home” from home for their loved one.
We as a family will be forever grateful to the amazing staff we have had the pleasure of knowing over the last 4 years.
Thank you St Fillans.
Fantastic caring staff and management Team. The food is excellent and rooms are kept spotlessly clean. St Fillans is a bright and modern purpose-built home with lovely gardens for Mum and the family to enjoy. Our Mum could not ask for more caring and compassionate staff who really understand her particular needs.
Absolutely lovely. Would definitely recommend it. The staff are great. They looked after my grandad well. It's a modern, clean look which anyone will love. Plus, all the staff are extremely welcoming when you enter the premises.
Friendly staff, always smiling and helpful. My friend is very happy there and says she is very happy. It was a very hard decision for her to make going into a home, but she has definitely chosen the best one.
I would 110% recommend St Fillans to everyone. The home is very welcoming; the staff are very attentive and always available to help out. My nan is being very well cared for, and this means so much as we haven’t all been able to visit as much as we were used to. The photos I see of my nan on their Facebook page are amazing. She is always smiling, and I am so grateful for the excellent care she receives. Thank you to everyone, and I look forward to seeing my nan again very soon.
Wonderful home, immaculately clean and wonderful staff
My beautiful mum was in St Fillans for over 3-years with dementia. The staff treated her as if she was a member of their own family, which was so important, especially through the pandemic when we could not go and visit.
Sadly Mum lost her battle early in March, but she passed with dignity and the respect of everyone she came into contact with.
I can't recommend St Fillans highly enough. It is tough enough if your loved one has to go into a care home, so you need to know that they will be cared for as if you were caring for them. St Fillans does that. Every resident is part of the St Fillans Family, and they are looked after so well.
My mum isn't with you anymore, but my family will always remember the kindness with which she was treated while she was with you. Thank you so much for looking after her.
My grandad is at St Fillans and we cannot be happier. As a family, we looked at several different homes, but this one stood out immediately. We were given an immediate sense of reassurance, and all the staff were extremely friendly and helpful. We FaceTime weekly, and Grandad is always happy and says how much he likes it there. This gives us a great sense of relief. Would strongly recommend this care home!
I cannot praise the management and staff enough for their commitment and care towards my dad who was recently admitted to St Fillans in an emergency situation. He is engaging well in the activities programme that the care home provides, and it is truly wonderful too see pictures of him enjoying himself and smiling on their Facebook page. As a family, we are so glad that our loved one is well cared for. The visits are well planned in pleasant surroundings, and the management and staff should be praised for their friendliness and caring attitude towards both residents and families, as I know from previous experience visits have stopped altogether in some homes.
I am unable to visit my friend regularly, but when able I am greeted with happy smiley staff in reception. My friend is always very happy and says he loves it there and has nice friends, which is very comforting to hear. I recently visited St Fillans and I must say the home is looking fantastic, with lovely autumn displays in the reception area. Keep up the good work team
Caring team, very kind and helpful. My friend is very happy there which leaves my heart at rest. Couldn't wish for a better place for him to be, I can tell he us very much loved by all of the team. He has settled well.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 November 2022Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (9) & Events (0)
- 08 Jul 2026
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
- 06 Jan 2026
Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
- 02 Jul 2025
At Excelcare, we believe in celebrating love, identity, and inclusion, and this Pride Month was one to remember! Throughout June, our care homes came alive with colour, laughter, music, and...
There are no upcoming events for Excelcare St Fillans Care Home.
Accreditations
There are no accreditations posted yet for Excelcare St Fillans Care Home.
Meet the Team (1)

Anumol comes with more than a decade of nursing and management experience in both the public and private sectors. Anu is also known for a passion for enriching the lives of the people living at St Fillans Care Home and their loved ones and is full of enthusiasm and ideas. She is a passionate listener and puts her head and heart into everything she does. Anu was the winner of a proud Nurse of the Year award and is a career and technology enthusiast too.
Out of work, Anu is a mum of three and her interests include reading and trying interior decoration in her own home.
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