St Fillans Care Home

St Fillan Road, Colchester CO4 0PT
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9.8 80 Reviews
  • St Fillans Care Home, Colchester
Nestled in a quiet residential area of St John’s, near Colchester in Essex, beautiful St Fillans Care Home provides a variety of long-term and respite care, including residential, residential dementia, nursing, nursing dementia and end of life care.

With over 30 years’ experience in designing and building care homes, Excelcare has a wealth of knowledge when creating a home from home. As a purpose-built care home, which first opened its doors in 2012, St Fillans was built with comfort, safety and a personal approach to care in mind.

With bright airy lounges and dining rooms, spacious en-suite bedrooms and a variety of different welcoming spaces, which are used by residents and visitors, the design of the home supports comfortable living in beautiful surroundings.

The kind and compassionate team members live in the local community, coming from nearby areas such as Highwoods and Greenstead. They take great pride in caring for the people who live here, just like a loving family. As you would expect from a family-owned and run company, they also provide a friendly, listening ear for residents’ loved ones, too.

At St Fillans, the team are dedicated to ensuring everyone leads a full, active and happy life with an abundance of opportunities to enjoy the things they love, whilst being supported to try new things, too. The Lifestyle Coordinator, supported by the wider care team, hosts a range of group and one-to-one activities throughout the week, meaning there is always something fun going on.

Please don’t hesitate to contact should you wish any further information, the friendly team are always happy to help.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1375
  • Self-Funded Residential Dementia Care: from £1400
  • Self-Funded Nursing Care: from £1735
  • Self-Funded Nursing Dementia Care: from £1785
  • RESPITE Self-Funded Residential Care: from £1375
  • RESPITE Self-Funded Residential Dementia Care: from £1399
  • RESPITE Self-Funded Nursing Care: from £1735
  • RESPITE Self-Funded Nursing Dementia Care: from £1785

The nursing costs include costs for Funded Nursing Care (FNC) which will be refunded if it is granted by Essex Continuing Health Care. FNC is currently £235.88. Fee may increase with complex cases.

These prices are only a guideline, please contact St Fillans Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Anumol Thomas (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (71)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (71)

Parking

  • There is parking to the front and rear of the home.

St Fillans Care Home Reviews (80)

9.8

St Fillans Care Home has a Review Score of 9.8 (9.791) out of 10, based on 21 reviews in the last 2 years.
Over all time St Fillans Care Home has 80 reviews.

Overall Experience
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Reviewer Connection to St Fillans Care Home
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Review from Alfie W (Grandson of Resident) published on 23 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely lovely. Would definitely recommend it. The staff are great. They looked after my grandad well. It's a modern, clean look which anyone will love. Plus, all the staff are extremely welcoming when you enter the premises.
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Review from Maria P (Friend of Resident) published on 25 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly staff, always smiling and helpful. My friend is very happy there and says she is very happy. It was a very hard decision for her to make going into a home, but she has definitely chosen the best one.
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Review from Joeanne W (Relative of Resident) published on 24 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would 110% recommend St Fillans to everyone. The home is very welcoming; the staff are very attentive and always available to help out. My nan is being very well cared for, and this means so much as we haven’t all been able to visit as much as we were used to. The photos I see of my nan on their Facebook
page are amazing. She is always smiling, and I am so grateful for the excellent care she receives. Thank you to everyone, and I look forward to seeing my nan again very soon.
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Review from Doreen T (Friend of Resident) published on 17 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my lovely friend this week as St Fillans, the first day of reopening. It was wonderful to see the welcome balloon arch on the main entrance, all staff greeting me and made a great effort to come and have a chat with me. Am so pleased to be able to visit again.
Wonderful home, immaculately
clean and wonderful staff
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Review from Jane NJ (Daughter of Resident) published on 24 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My beautiful mum was in St Fillans for over 3-years with dementia. The staff treated her as if she was a member of their own family, which was so important, especially through the pandemic when we could not go and visit.


Sadly Mum lost her battle early in March, but she passed with dignity and the

respect of everyone she came into contact with.


I can't recommend St Fillans highly enough. It is tough enough if your loved one has to go into a care home, so you need to know that they will be cared for as if you were caring for them. St Fillans does that. Every resident is part of the St Fillans Family, and they are looked after so well.


My mum isn't with you anymore, but my family will always remember the kindness with which she was treated while she was with you. Thank you so much for looking after her.

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Review from Rodd C (Grandson of Resident) published on 16 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad is at St Fillans and we cannot be happier. As a family, we looked at several different homes, but this one stood out immediately. We were given an immediate sense of reassurance, and all the staff were extremely friendly and helpful. We FaceTime weekly, and Grandad is always happy and says
how much he likes it there. This gives us a great sense of relief. Would strongly recommend this care home!
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Review from Sarah S (Daughter of Resident) published on 13 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise the management and staff enough for their commitment and care towards my dad who was recently admitted to St Fillans in an emergency situation. He is engaging well in the activities programme that the care home provides, and it is truly wonderful too see pictures of him enjoying himself
and smiling on their Facebook page. As a family, we are so glad that our loved one is well cared for. The visits are well planned in pleasant surroundings, and the management and staff should be praised for their friendliness and caring attitude towards both residents and families, as I know from previous experience visits have stopped altogether in some homes.
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Review from Gillian G (Friend of Resident) published on 12 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am unable to visit my friend regularly, but when able I am greeted with happy smiley staff in reception. My friend is always very happy and says he loves it there and has nice friends, which is very comforting to hear. I recently visited St Fillans and I must say the home is looking fantastic, with
lovely autumn displays in the reception area. Keep up the good work team
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Review from Vera A (Relative of Resident) published on 9 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Caring team, very kind and helpful. My friend is very happy there which leaves my heart at rest. Couldn't wish for a better place for him to be, I can tell he us very much loved by all of the team. He has settled well.
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Review from Leanne T (Daughter of Resident) published on 9 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is currently in St Fillans and so far we as a family couldn’t be happier. The whole team is lovely and the communication has always been nothing but fantastic. We love seeing pictures of him and the other residents on Facebook.
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Review from Jessica C (Granddaughter of Resident) published on 2 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely care home, it’s always clean and smells lovely.
Staff are always friendly, reception staff are always welcoming.
Communication is good, and we love the FaceBook page.
I love the display that is on show that the residents have helped to create.
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Review from Greg S (Friend of Resident) published on 2 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
A friend of mine is staying at St Fillan, and the care she is given is outstanding. The staff are always friendly, and always greet you with a smile. There is always something going on, and the activities are second to none. All staff day and nights are always willing to go the extra mile. If I have
any questions, there is always someone to give me a reply
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Review from Shaun C (Friend of Resident) published on 25 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are very positive, friendly and caring towards there residents. The management team are amazing and very helpful. The home is very clean and tidy. I would definitely recommend this home to others.
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Review from David W (Friend of Resident) published on 24 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Beautiful well presented home. Happy friendly staff. Always greeted with a smile. Fantastic care given. Very strict with covid screening on arrival which is comforting to see everything in place as it should be.
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Review from Sheryl C (Friend of Resident) published on 24 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
What an excellent care home the staff are so friendly and caring. The assistant manager and manager are both very friendly and welcoming. The home is clean and warm. I would definitely recommend this care home.
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Review from Elizabeth W (Daughter of Resident) published on 23 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The entire team of St Fillans Care home are amazing. We don't think we could have done better for Mum. I cannot thank them enough for the continuous care they give our mum and the family. Thank you all so much.
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Review from Micheal C (Son of Resident) published on 26 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn’t be happier with the care that my dad receives. I can sleep easy at night knowing that he is safe and well looked after. They always go above and beyond to make us as a family feel part of his care still.
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Review from Lisa W (Granddaughter of Resident) published on 21 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad move to St Fillans from another home and we are all so happy with the care that he has been receiving. Even through COVID we have managed to see him through window visits. We have attended a few outdoor activities that were amazing and was so lovely to see a smile on my grandad's face. We
would like to thank everyone at St Fillans for all the support they give to my grandad and our family. If you are thinking about moving a loved one to a care home, I would highly recommend that you come and take at St Fillans and see the difference they make.
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Review from J P (Friend of Resident) published on 21 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a blessing that my friend of 40 years is being cared for in this wonderful home. During these unprecedented times, St Fillans Care Home has kept my friend strong and well. When I have my video-calls, I am delighted to see her looking better than ever. The carers are warm, kind and treat each resident
as an individual. The home itself is beautiful with luxurious facilities, beautiful rooms and a peaceful garden area where at present holds the social distance visits. On top of that, the home is run by an excellent manager, who goes above and beyond to make sure that the residents are safe and well cared for. As with many families, it has been a challenging few months. However, we really appreciate that the staff have been kind and patient with accommodating our regular FaceTime calls. The staff who answer the phone are very friendly. As I say, the carers themselves are dynamic and excellent. I feel confident they will keep my friend strong until we can go back to normal. Keep up the good work.
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Review from Theresa W (Friend of Resident) published on 18 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit my friend at St Fillans weekly, he has been there only a couple of months. The home have done amazingly during the current pandemic and I feel greatly reassured that he is happy. Staff have supported garden visits and have always been more than accommodating with any questions I have. He is
always immaculately presented which gives a great sense of security. Fab place, highly recommended!
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Current Review Score: 9.8 (9.791)

Overview of Review Score

The Review Score of 9.8 (9.791) out of 10 for St Fillans Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.791 for St Fillans Care Home is calculated as follows: ( (225 Excellents x 5) + (7 Goods x 4) + (10 Satisfactorys x 3) + (3 Poors x 2) + (4 Very Poors x 1) ) ÷ 249 Ratings = 4.791
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Fillans Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Nov 2022

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (1)

Anumol

Anumol Thomas

Job Title: Home Manager Joined: 2022

Anumol comes with more than a decade of nursing and management experience in both the public and private sectors. Anu is also known for a passion for enriching the lives of the people living at St Fillans Care Home and their loved ones and is full of enthusiasm and ideas. She is a passionate listener and puts her head and heart into everything she does. Anu was the winner of a proud Nurse of the Year award and is a career and technology enthusiast too.


Out of work, Anu is a mum of three and her interests include reading and trying interior decoration in her own home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Fillans Care Home to verify any information. View our terms and conditions. St Fillans Care Home has an Enhanced Service - more info.