Excelcare in London | 5 Care Homes

Review of
Limetree Care Home
from Robert M (Relative of Resident) published on 8 December 2025 Submitted via Postal Card • Report

Overall Experience

I was impressed by the facilities and the staff. Noel is being well looked after and there was a relaxed and friendly atmosphere. Happy for Noel to be here.

Reply from Philip Mathew, Home Manager at Limetree Care Home

Thank you for your kind words for Limetree Care Home. Its lovely to hear that Noel has been well supported with us.

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Review of
Westport Care Home
from Phillippa D (Resident) published on 3 December 2025 Submitted via Postal Card • Report

Overall Experience

This is brilliant care home with staff who are excellent. Some of the staff have worked here for 20 + years which says a lot for the management.

Reply from Rajiv Mungur, Home Manager at Westport Care Home

Thank you very much for the positive feedback. This will be shared with the Team.

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Review of
Westport Care Home
from O B (Son of Resident) published on 2 December 2025 Submitted via Postal Card • Report

Overall Experience

I would like to sincerely thank all the staff for the exceptional care they are providing my father. Special thank you to Lekshimi, who has constantly helped my father for all these years, also George and Raj - exceptional staff.

Reply from Rajiv Mungur, Home Manager at Westport Care Home

Thank you for your positive feedback, this will be shared with the Team.

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Review of
Windmill Lodge Care Home
from W M (Respite Resident) published on 2 December 2025 Submitted via Website • Report

Overall Experience

A good caring home with excellent staff and management . They also have varies room sizes with Televisions an walk-in shower A good varied breakfast an lunch so this facility is of high standard l can't fault it 4 days in.

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Review of
Windmill Lodge Care Home
from Charles C (Son of Resident) published on 27 November 2025 Submitted via Postal Card • Report

Overall Experience

Windmill Lodge was home to my mum for the last 3 years of her life. I want to say the staff were amazing. They were far more than just employees they really cared for my mum and her two sons. By the end, they were like new members of her and our family. This was made even more obvious as the staff have

remained so consistent during my mums stay, that you really got to know them as people. Mum bonded with the residents around here as she entered the twilight of her years, and I will be forever grateful for that. Please pass on my thanks.

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Review of
Windmill Lodge Care Home
from G E (Son of Resident) published on 26 November 2025 Submitted via Website • Report

Overall Experience

I don't really have anything to compare with, so I'm not sure how useful this will be. My mother seems happy there. She gets fed regularly and seems to like it there, which is, of course, important. There is one resident who calls out a lot that she needs help and seems to be ignored. Probably because

she is always calling out.

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Review of
Peartree Care Home
from Roy R (Son of Resident) published on 20 November 2025 Submitted via Postal Card • Report

Overall Experience

This is Peartree. Take love and loyalty. Mix it thoroughly with faith. Blend it with tenderness, kindness and understanding. Add friendship and hope. Sprinkle abundantly with laughter. Bake it with sunshine. Serve daily with generous helpings.

Reply from Adam Tallis BEM, Home Manager at Peartree Care Home

Thank you for this beautifully written review. Your words feel like a recipe for joy, and we're honored you shared it with us. We're grateful for your kindness and hope every visit continues to bring…read more

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Review of
Windmill Lodge Care Home
from P K (Daughter of Resident) published on 20 November 2025 Submitted via Website • Report

Overall Experience

Mum has only been here a short while but made to feel welcome and included. Members of the care home are very kind. Nothing is too much trouble. Mum enjoyed joining in with activities and meeting new people.

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Review of
Limetree Care Home
from Oghenemarho U (Son of Resident) published on 18 November 2025 Submitted via Postal Card • Report

Overall Experience

Great care home the staff and managers are friendly and helpful and really do there best help my father.

Reply from Philip Mathew, Home Manager at Limetree Care Home

Thank you for your kind words for Limetree Care Home. We're very pleased to hear that our staff and managers have been able to support your father well.

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Review of
Peartree Care Home
from Anne Marie T (Sister of Resident) published on 14 November 2025 Submitted via Website • Report

Overall Experience

I cannot recommend Pear Tree enough. From the moment we visited, it was clear that the wellbeing and comfort of the residents are the top priority. The staff are exceptionally kind, compassionate, and attentive, always going above and beyond to make sure each resident feels valued and cared for.

The

facilities are modern, spotless, and well-maintained, creating a warm and welcoming environment. There are plenty of activities and social opportunities tailored to residents' interests, which really helps to keep them engaged and happy. Meals are nutritious, freshly prepared, and served with care, catering well to individual dietary needs.

Communication with families is excellent; staff are approachable and provide regular updates, giving peace of mind that loved ones are in safe hands. The level of professionalism combined with genuine warmth makes this nursing home feel more like a supportive community than just a care facility. We are incredibly grateful.

Reply from Adam Tallis BEM, Home Manager at Peartree Care Home

Thank you so much for your wonderful feedback. We truly appreciate you taking the time to share your experience.

At Peartree, resident wellbeing is at the centre of everything we do, and it means a…read more

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Review of
Limetree Care Home
from Margaret M (Sister of Resident) published on 14 November 2025 Submitted via Postal Card • Report

Overall Experience

They are very nice people at the home. The are staff are nice. Edward likes it here.

Reply from Celia Hardill, Regional Director (Milton Keynes) at Limetree Care Home

Thank you for your kind review for Limetree Care Home. We are happy to hear that Edward likes it too. Kind regards . Celia

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Review of
Limetree Care Home
from Kaye C (Granddaughter of Resident) published on 12 November 2025 Submitted via Website • Report

Overall Experience

My Nan moved into Limetree in April 2025, we honestly could not be happier having Nan here.
All the staff are so kind and attentive, Nan had a fall in September 2024 and she broke her hip and since then she has needed extra help and the staff at Limetree have been able to provide this.
Nan can have

her hair done by Sue and she carries our sports activities with Martin, all these things she really enjoys.
The home celebrate lots of events and we can come along and enjoy with Nan which is really lovely. The staff make us feel so welcome, I couldn't provide any improvements or recommendations, they honestly couldn't do anything more for Nan. They keep us updated with her care and we have regular calls about her needs and any changes.
The home and nans room is kept so clean and tidy, she is always offered lots of snacks and drinks. Nan is so happy here and we really enjoy coming to visit Nan each week.

Reply from Philip Mathew, Home Manager at Limetree Care Home

Thank you for the wonderful review for Limetree Care Home. It is lovely to hear that you are happy with your nan's home and the care she receives. Thanks again.

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Review of
Limetree Care Home
from Nicola K (Friend of Resident) published on 11 November 2025 Submitted via Postal Card • Report

Overall Experience

Today I visited Josie in Limetrees bringing one of her friends in church.
She was in the hairdressers, being made beautiful, so was able to sending lovely smiley photos back! So good to see she is so well cared for.

Reply from Philip Mathew, Home Manager at Limetree Care Home

Thank you for your kind words for Limetree Care Home. Its lovely to hear that your loved one has been well supported with us.

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Review of
Limetree Care Home
from C R (Daughter of Resident) published on 11 November 2025 Submitted via Postal Card • Report

Overall Experience

I have no problem with Limetree Care home and I strongly feel my mother is happy and safe in Limetree Care Home. The staff are attentive and kind.

Reply from Philip Mathew, Home Manager at Limetree Care Home

Thank you for your kind words for Limetree Care Home. Its lovely to hear that your mom has been well supported with us. Thanks again.

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Review of
Limetree Care Home
from Steven R (Son of Resident) published on 11 November 2025 Submitted via Postal Card • Report

Overall Experience

My dad has been in Limetree Care Home for two and a half years had a few problems to start. But once he settled in everything was fine, the staff have been amazing as the GPs and management. My family are very happy with my dads care and would recommend to anyone.

Reply from Philip Mathew, Home Manager at Limetree Care Home

Thank you for your kind words for Limetree Care Home. Its lovely to hear that your dad has been well supported with us.

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Review of
Peartree Care Home
from Marcia M (Daughter of Resident) published on 5 November 2025 Submitted via Postal Card • Report

Overall Experience

The staff is very polite and respectful, with a very caring manner. Also very helpful and knowledgeable.

Reply from Adam Tallis, Home Manager at Peartree Care Home

Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that our staff's politeness, respect, and caring attitude made a positive impression. Providing…read more

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Review of
Peartree Care Home
from Heather C (Partner of Resident) published on 30 October 2025 Submitted via Postal Card • Report

Overall Experience

My partner described Peartree as a nice hotel, the food and service were good. She was cocooned in bed and looked very comfortable. I would recommend Peaertree to anyone looking for excellent care for their loved ones.

Reply from Adam Tallis, Home Manager at Peartree Care Home

Thank you so much for sharing your partners experience. Were delighted to hear that Peartree felt like a nice hotel and that the food and service were enjoyed. Ensuring residents feel comfortable,…read more

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Review of
Peartree Care Home
from M W (Regular Volunteer) published on 30 October 2025 Submitted via Postal Card • Report

Overall Experience

During this time I have been a volunteer visitor, I have been impressed by the range of activities provided for the residents. The residents are always treated well, and their dignity is always paramount. The rooms and communal areas are always spotless. The residents appear to have appetising meals.

The residents are always well-dressed and groomed. The staff are attentive and know the residents in their care. In my role as a church visitor, this is the best home I have visited.

Reply from Adam Tallis BEM, Home Manager at Peartree Care Home

Thank you for your kind words and for the support you provide as a volunteer visitor. Were delighted to hear that our activities, cleanliness, meals, and focus on residents dignity have made such a…read more

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Review of
Westport Care Home
from L D (Daughter of Resident) published on 23 October 2025 Submitted via Postal Card • Report

Overall Experience

Westport Care Home has a very strong leadership dedicated to doing their best for every resident. The staff appear to be well trained and very attentive to the residents with their approach to care. They have varied activities, and consideration is given to individual needs and capabilities regarding

food. There is a strong emphasis on earth residents' dignity, safety and choice.

Reply from Rajiv Mungur, Home Manager at Westport Care Home

Thank you so much for taking the time to give us this review. It really means a lot to us to receive such wonderful feedback. This will be shared with team members.

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Review of
Peartree Care Home
from John S (Regular Volunteer) published on 9 October 2025 Submitted via Website • Report

Overall Experience

I am impressed by the friendly, welcoming atmosphere, both to me and those I attend.
It would be no exaggeration to say that staff behave not just as salaried persons, but also as those with a calling. (P.S. I am a regular volunteer.)

Reply from Adam Tallis BEM, Home Manager at Peartree Care Home

Thank you for your kind words and for the time you give as a volunteer. Were so glad you feel welcomed at Peartree and notice the dedication of our staff. It means a lot to us to know that the…read more

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Care Homes Owned by Excelcare in London

Excelcare Locations in London (5)

Excelcare Reviews in London (451)

Limetree Care Home

Westport Care Home

Westport Care Home

Windmill Lodge Care Home

Windmill Lodge Care Home

Windmill Lodge Care Home

Peartree Care Home

Windmill Lodge Care Home

Limetree Care Home

Peartree Care Home

Limetree Care Home

Limetree Care Home

Limetree Care Home

Limetree Care Home

Limetree Care Home

Peartree Care Home

Peartree Care Home

Peartree Care Home

Westport Care Home

Peartree Care Home

Awards / Recognitions (6)

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