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- Excelcare Limetree Care Home







Limetree Care Home provides person-centred dementia care in a spacious and homely environment.
Jonathan and the team at Limetree, recognise the importance of ensuring that every resident receives a service that is based on their needs, their preferences, their beliefs, life history and aspirations.
There is great emphasis on building new friendships and maintaining existing relationships. Family and friends are encouraged to become part of the Limetree community and participate in the...
Limetree Care Home provides person-centred dementia care in a spacious and homely environment.
Jonathan and the team at Limetree, recognise the importance of ensuring that every resident receives a service that is based on their needs, their preferences, their beliefs, life history and aspirations.
There is great emphasis on building new friendships and maintaining existing relationships. Family and friends are encouraged to become part of the Limetree community and participate in the daily lifestyle activities that take place.
The team is proud to hold the Beacon-status for the Gold Standards Framework. A framework that is all about the resident and their quality of life, where they will try to ensure each resident and their family are helped to be as physically well as possible, to feel safe, informed, reassured of support. To be treated with dignity and respect, as an individual person, and where your views and preferences are sought and acted upon where possible.
The home is currently undergoing a decoration programme which is all centred on consultation with the residents so that Limetree includes what is important to them and it gives them a sense of belonging in their home.
Residents are key to helping select new staff members through their involvement on the recruitment interview process. Residents get to ask potential candidates questions around how they will deliver their care and help them maintain their quality of life.
The home has recently re-focused on the Resident of day model and is using the form ‘This is me’ from the Alzheimer’s Society to help aid this process. The form provides an easy and practical way of recording who the person is; their cultural and family background; events, people and places from their lives.
Care Provided by Excelcare Limetree Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 92 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Contact Excelcare Limetree Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Excelcare
- Private Owned
Person in charge
- Phillip Matthew (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 2
Room Information
- Single Rooms (92)
- Single Rooms with ensuite Wet Room (92)
Visiting
- The home has an open visiting policy, except during mealtimes, and the manager is always happy to discuss the care needs of people living in the home.
Parking
- Ample free parking for staff and visitors.
Excelcare Limetree Care Home Reviews (82)
Excelcare Limetree Care Home has a Review Score of 9.9 (9.944) out of 10, based on 43 reviews in the last 2 years.
Over all time Excelcare Limetree Care Home has 82 reviews.
The love and care which mum received at Limetree Care Home was exceptional. She was at Limetree for 5 years with dementia and Alzheimer's. The staff are very caring and looked after her incredibly well. She was treated with dignity, respect and love. The new management has made a real difference to...
The love and care which mum received at Limetree Care Home was exceptional. She was at Limetree for 5 years with dementia and Alzheimer's. The staff are very caring and looked after her incredibly well. She was treated with dignity, respect and love. The new management has made a real difference to the range of activities on offer. I always felt mum was in safe hands and that she was valued as a resident. Sadly, we lost her in May. The staff could not have been kinder to her and the family.
Thank you for your kind words for Limetree Care Home. Its lovely to hear that your mom has been well supported with us.
Limetree Care Home is a wonderful example of what compassionate, person-centred care should look like. From the warm and welcoming atmosphere to the genuine kindness and dedication shown towards residents, it is clear that dignity,...
Limetree Care Home is a wonderful example of what compassionate, person-centred care should look like. From the warm and welcoming atmosphere to the genuine kindness and dedication shown towards residents, it is clear that dignity, respect and wellbeing are at the heart of everything they do.
What truly stands out is the commitment to making every resident feel valued, included and supported as an individual. The emphasis on meaningful activities, positive relationships and enriching everyday experiences helps create an environment where residents can feel a genuine sense of belonging.
It is refreshing to see a care home that recognises the importance of not only meeting residents' care needs but also nurturing their happiness, independence and quality of life.
Limetree is more than just a care home; it is a community built on compassion.
Highly recommended.
Thank you for your kind words for Limetree Care Home. Its lovely to hear that your loved one has been well supported with us.
Excellent all round.
Excellent all round.
Thank you for your kind words for Limetree Care Home.
I have found the care home to be an excellent place for my mother. Nothing is too much trouble and all the staff are welcoming and helpful, even those who have only just met me. Mum is so much better since she was placed there. I really cant thank them enough. Mum is always mentioning how safe and...
I have found the care home to be an excellent place for my mother. Nothing is too much trouble and all the staff are welcoming and helpful, even those who have only just met me. Mum is so much better since she was placed there. I really cant thank them enough. Mum is always mentioning how safe and cared for she feels.
Thank you for your kind words for Limetree Care Home. Its lovely to hear that your mom has been well supported with us.
I am really pleased with the way they look after and care for mum she is very happy here it is always clean and the staff are very nice and her room is very clean and tidy aswell as the manager is very nice and I get updates of whats going on.
I am really pleased with the way they look after and care for mum she is very happy here it is always clean and the staff are very nice and her room is very clean and tidy aswell as the manager is very nice and I get updates of whats going on.
Thank you for your kind words for Limetree Care Home. Its lovely to hear that your mom has been well supported with us.
Team member very friendly.
Team member very friendly.
Thank you for your kind words for Limetree Care Home.
We're very happy with everything they provide with the need to my mother and very welcoming staff.
We're very happy with everything they provide with the need to my mother and very welcoming staff.
Thank you for your kind words for Limetree Care Home. Its lovely to hear that your loved one has been well supported with us.
Since mum has arrived at Limetree we have seen a marked improvement in her well being, and demeanour. We believe this is in no small part related to the care and attention she is receiving. The whole team are approachable, friendly and helpful.
Since mum has arrived at Limetree we have seen a marked improvement in her well being, and demeanour. We believe this is in no small part related to the care and attention she is receiving. The whole team are approachable, friendly and helpful.
Thank you for your kind words for Limetree Care Home. Its lovely to hear that your mom has been well supported with us.
Wonderful care given to my mum. Good staff, very caring and supportive. I think they are doing a great job and I'm very appreciative.
Wonderful care given to my mum. Good staff, very caring and supportive. I think they are doing a great job and I'm very appreciative.
Thank you for your kind words for Limetree Care Home. Its lovely to hear that your mom has been well supported with us.
Very good place for my dad. People are very caring and helpful.
Very good place for my dad. People are very caring and helpful.
Thank you for your kind words for Limetree Care Home. Its lovely to hear that your dad has been well supported with us.
The management are extremely good at Limetree and the staff are very experienced. The level of care and professionalism shown is impressive and Limetree is a pleasure to visit. The staff bring an atmosphere of joy to the home which is always appreciated and residents are very well supported. I have...
The management are extremely good at Limetree and the staff are very experienced. The level of care and professionalism shown is impressive and Limetree is a pleasure to visit. The staff bring an atmosphere of joy to the home which is always appreciated and residents are very well supported. I have no hesitation in recommending Limetree and know that my father feels very safe and well cared for here.
Thank you for your kind words for Limetree Care Home. Its lovely to hear that your dad has been well supported with us.
I cannot speak highly enough of Limetree Care Home. My mother-in-law has been residing at Limetree for six months. From day one she has been happy at Limetree, she is well cared for, clean, healthy and happy. She has friends, engages in all activities, loves the babies that visit. She says she has...
I cannot speak highly enough of Limetree Care Home. My mother-in-law has been residing at Limetree for six months. From day one she has been happy at Limetree, she is well cared for, clean, healthy and happy. She has friends, engages in all activities, loves the babies that visit. She says she has wonderful carers and she wants for nothing. As we live overseas it is such a comfort to us to know that my mother-in-law is so happy. The management and staff are all so genuinely caring and also available for family members who have any questions. I am very impressed with the care given at Limetree and have no hesitation in recommending this home for anyone-its number 1 in my book, absolutely no complaints.
Thank you for your kind words for Limetree Care Home. Its lovely to hear that your mother in law has been well supported with us.
Please with the staff and management that look after my father. So far he say he is happy to be here and I am happy for that.
Please with the staff and management that look after my father. So far he say he is happy to be here and I am happy for that.
Thank you for your kind words for Limetree Care Home. Its lovely to hear that your father has been well supported with us.
She couldn't be more happy!
She couldn't be more happy!
Thank you for your kind words for Limetree Care Home. Its lovely to hear that your mum has been well supported with us.
My mum is always clean, well fed and looked after.
My family are happy with this. So yes I would recommend Limetree Care Home.
My mum is always clean, well fed and looked after.
My family are happy with this. So yes I would recommend Limetree Care Home.
Thank you for your kind words for Limetree Care Home. Its lovely to hear that your mum has been well supported with us.
I have been visiting my 91 year old sister at the care home for about 5 months and I am really pleased with the attention she gets. She is always clean and near which is so important as she had dementia. Staff always seem happy and reception always smiling which is so important. Very good care home.
I have been visiting my 91 year old sister at the care home for about 5 months and I am really pleased with the attention she gets. She is always clean and near which is so important as she had dementia. Staff always seem happy and reception always smiling which is so important. Very good care home.
Thank you for the wonderful review for Limetree Care Home. It is lovely to hear that you are happy with your sister's home and the care she receives. Thanks again very much appreciated.
All of the staff are highly professional and friendly, providing a lovely and welcoming atmosphere.
The residents are provided with the highest quality of care, the home is spotlessly clean and have a great management team.
We are very lucky to have found...
All of the staff are highly professional and friendly, providing a lovely and welcoming atmosphere.
The residents are provided with the highest quality of care, the home is spotlessly clean and have a great management team.
We are very lucky to have found the best carehome for Nan!
Thank you for the wonderful review for Limetree Care Home. It is lovely to hear that you are happy with your nan's home and the care she receives. Thanks again.
Also communicating with myself is good I'm kept in the loop with my dad care and more
My dad is very happy there which is a relief for us as a family his care is met and some
So...
Also communicating with myself is good I'm kept in the loop with my dad care and more
My dad is very happy there which is a relief for us as a family his care is met and some
So I'd like to says thanks to Limetree for all you do to make my dad feel safe and at home
Thank you for your kind words for Limetree Care Home. We're very pleased to hear that our team have been able to support your father well. Thanks again.
I cannot speak highly enough of Limetree Care Home. In the almost three months that my mum has resided there I have not found one negative, hard to believe but true. My mum reluctantly moved there at the age of 97 from her home of 67 years and she loved it from the very first day. She is thriving....
I cannot speak highly enough of Limetree Care Home. In the almost three months that my mum has resided there I have not found one negative, hard to believe but true. My mum reluctantly moved there at the age of 97 from her home of 67 years and she loved it from the very first day. She is thriving. The people who live in the home are happy, the staff are warm, friendly, kind, patient and highly professional. Residents are treated with love, compassion, dignity and respect. Vanessa and Cleo interact with me regularly as to how mum is and they have facilitated facetime conversations with her. Vanessa sends me pictures and videos of her regularly and she shows mum videos I send of family. I am truly grateful they take time out of their busy schedules to do this. The home is clean and well maintained, the activities are great, management and staff truly care about the residents and their families. I can't recommend Limetree Care Home enough, your loved ones couldn't be in a better place.
Thanks very much for your kind words. This means a great deal to know that our efforts have had such a positive impact on your mothers well-being. We deeply appreciate your trust and support, and we are grateful for the opportunity to continue making a difference in her life. Thank you once again for your heartfelt feedback.
I was impressed by the facilities and the staff. Noel is being well looked after and there was a relaxed and friendly atmosphere. Happy for Noel to be here.
I was impressed by the facilities and the staff. Noel is being well looked after and there was a relaxed and friendly atmosphere. Happy for Noel to be here.
Thank you for your kind words for Limetree Care Home. Its lovely to hear that Noel has been well supported with us.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 December 2020Good
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (8) & Events (0)
- 21 Aug 2026
Limetree Care Home continues to strengthen the support it offers to residents and their families through a new initiative designed to encourage meaningful conversations between relatives and the home's management...
- 08 Jul 2026
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
- 15 Apr 2026
The team at Limetree Care Home is celebrating after being named one of the Top 20 Care Homes in London by Carehome.co.uk. This fantastic achievement firmly places Limetree among the...
There are no upcoming events for Excelcare Limetree Care Home.
Awards / Recognitions (15)
- 30 Jan 2026Recipient: Excelcare
- 30 Jan 2026Recipient: Excelcare Limetree Care Home
- 31 Jan 2025Recipient: Excelcare
Accreditations
There are no accreditations posted yet for Excelcare Limetree Care Home.
Meet the Team (3)

Philip's goal as a Home Manager is to create a nurturing environment where people feel motivated, valued and supported. He is deeply committed to...
Philip's goal as a Home Manager is to create a nurturing environment where people feel motivated, valued and supported. He is deeply committed to achieving outstanding outcomes in the care home, drawing from his past experiences of being part of the process in achieving outstanding ratings. Philip firmly believes that with a dedicated team and a shared vision, anything is possible.Outside of work, Philip is a passionate and hardworking individual who enjoys immersing himself in music, pets and travelling. Family is incredibly important to Philip; He feels blessed to have their unconditional love which motivates him to thrive best in everything he does.
A fun fact about Philip is that he loves to sing. Philip always keeps a smile and strongly believes that “a smile goes a mile”. One piece of advice that he lives by is to treat everyone with kindness and respect, understanding that we are all equally important in the world.

Abdul has recently become the home's Business Manager, after moving from Operations Support Manager.

Has over 10 years of Administration Experience in a Care Home setting.
Frequently Asked Questions about Excelcare Limetree Care Home
What types of Care is Excelcare Limetree Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Excelcare Limetree Care Home have?
There are 92 Single Rooms.
What are the Facilities & Services at Excelcare Limetree Care Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Excelcare Limetree Care Home to the centre of London?
4.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Limetree Care Home to verify any information. View our terms and conditions. Excelcare Limetree Care Home has an Enhanced Service -what an Enhanced Service includes.
