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- Excelcare Limetree Care Home







Limetree Care Home provides person-centred dementia care in a spacious and homely environment.
Jonathan and the team at Limetree, recognise the importance of ensuring that every resident receives a service that is based on their needs, their preferences, their beliefs, life history and aspirations.
There is great emphasis on building new friendships and maintaining existing relationships. Family and friends are encouraged to become part of the Limetree community and participate in the...
Care Provided by Excelcare Limetree Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 92 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Contact Excelcare Limetree Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Excelcare
- Private Owned
Person in charge
- Phillip Matthew(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 2
Room Information
- Single Rooms (92)
- Single Rooms with ensuite Wet Room (92)
Visiting
- The home has an open visiting policy, except during mealtimes, and the manager is always happy to discuss the care needs of people living in the home.
Parking
- Ample free parking for staff and visitors.
Excelcare Limetree Care Home Reviews (77)
Excelcare Limetree Care Home has a Review Score of 9.9 (9.941) out of 10, based on 40 reviews in the last 2 years.
Over all time Excelcare Limetree Care Home has 77 reviews.
Went to visit my grandmother who has settled in very well and is in good health she's very happy. The environment is very clean and regulated well. The team are very caring and attentive they have a great relationship with the service users which is reassuring to see. My experience there was a lovely, warm and relaxed, and well looked after one. Happy we chose them. The best.
Thank you so much for your review - it's absolutely beautiful to read! We are pleased you are happy with Limetree Care Home and we will share your review with the team who will be equally happy.
Take care and we look forward to seeing you soon.
Kind Regards
I visit frequently and I must say Limetree care home has come a long way from what it used to be. It's now a clean environment with helpful staff I am very impressed with all the recent changes that have been made.
Thank you for your lovely review - we are so pleased that you are able to visit and enjoy Limetree Care Home and we hope to see you very soon. Take care. Kind regards.
I do visit my grandma every other week on the ground floor in Limetree care home sometimes with my mother and one thing I can say is all the fears my family and I had prior to grandma moving in have completely been eased. My grandma has made friends, the atmosphere within the home and amongst the staff is positive and the environment is clean. There is usually music playing or some kind of activity going on when we visit which we were scared would be a problem as grandma lived a fully active life before moving in but she seems to have settled in fine. I'm very appreciative to the managers and the rest of the team for taking such good care of my grandma.
Take care.
It's hard to review accurately as Covid seems to hamper my visits. The staff are always polite and smiling and I receive regular calls regarding my father's health.
Mum has been here just over 2 years, she has nursing dementia needs and is looked after by a team of nurses and carers. She has regular staff which makes it easy for mum to know. She gets on well with the lifestyle coordinators and has a good relationship with the admin which was built through Covid as we did video calls to keep up to date.
It’s a great, peaceful, homely nursing home. The staff members are friendly and kind. The residents are well looked after and comfortable. It’s a quality place where you will have peace of mind with your loved ones being looked after.
My Aunt entered Limetree (reluctantly) at the end of 2018. Although she took a little time to settle, the staff worked very hard to help her adjust and when I visited her for the first time she was sitting with visiting schoolchildren painting Valentine cards. I believe she is very well cared for and has the opportunity to join in with several activities which she enjoys. The environment is modern, clean and well-maintained and my Aunt has a very comfortable room with a nice view of the garden. I can't visit in person as often as I'd like but communication from the centre is excellent and I receive regular reports on my Aunt's welfare and well-being. I know in my heart that she would rather be in her own home but Limetree works hard to make the centre the next best option.
Since my mum has been in Limetree Care Home she is very well looked after and safe. The staff are always looking after the residents, nothing is ever too much. I also find that any issues I have as I said all the staff are so helpful.
The outside of the building was surprisingly very appealing. From the moment I stepped inside, I felt like I was in a friendly environment. Nothing like other care facilities I have worked at. More like office premises. The receptionist is very friendly. The place was so clean and surprise. No smell of urine etc, you would be forgiven to think you weren't in a care home. My visit to the visitor's toilet, wow so clean and more like your own home environment. I was extremely impressed.
Great home, always very easy to deal with. Managers and staff always very friendly and accommodating. Highly recommend.
The only problem I have is with my husband's clothes. I keep buying new clothing and socks, underwear but each time when I visit, they are always missing. For quite a while the hygiene in the bathroom could improve.
Overall, things are satisfactory. They will never be like home from home, but the staff do their best.
There does seem to be a lack of communication which can be frustrating, sometimes it's as if no one is listening to you. I do understand the problems, but all I ever wanted was for my mother to be showered every day and fed properly and kept an eye on.
Recent request made have been taken on board with alacrity and with very good results of which I am well pleased.
And the care and help have come to be really good.
Clean place etc.
I have no concerns that my mother in law is having good care!
For that, I want to thank you.
Our time in this home started with difficulties. I think due to overworked staff with inadequate training. During July I have witnessed a change which has improved my mother's life at Limetree. A great effort is being made by staff to better effect.
We have seen some great improvements to Limetree over the past few weeks and in turn, my grandad seems far more settled and happy. The staff are friendly and engaging and now go out of their way to make my grandad feel more at home and at ease. The activities too are great and get all the residents involved, especially when they have entertainers signing the old songs and get everyone up on their feet. It is a great pleasure to see them so happy.
Activities are done every day. Especially enjoyed the flower arranging.
The staff watch mum so she doesn't fall and assist with personal care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 December 2020Good
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (11) & Events (0)
- 08 Jul 2026
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
- 15 Apr 2026
The team at Limetree Care Home is celebrating after being named one of the Top 20 Care Homes in London by Carehome.co.uk. This fantastic achievement firmly places Limetree among the...
- 06 Jan 2026
Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
There are no upcoming events for Excelcare Limetree Care Home.
Awards / Recognitions (15)
- 30 Jan 2026Recipient: Excelcare Limetree Care Home
- 30 Jan 2026Recipient: Excelcare
- 31 Jan 2025Recipient: Excelcare
Meet the Team (3)

Outside of work, Philip is a passionate and hardworking individual who enjoys immersing himself in music, pets and travelling. Family is incredibly important to Philip; He feels blessed to have their unconditional love which motivates him to thrive best in everything he does.
A fun fact about Philip is that he loves to sing. Philip always keeps a smile and strongly believes that “a smile goes a mile”. One piece of advice that he lives by is to treat everyone with kindness and respect, understanding that we are all equally important in the world.

Abdul has recently become the home's Business Manager, after moving from Operations Support Manager.

Has over 10 years of Administration Experience in a Care Home setting.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Limetree Care Home to verify any information. View our terms and conditions. Excelcare Limetree Care Home has an Enhanced Service -more info.
