Search...

Excelcare Limetree Care Home

8 Limetree Close, Off Christchurch Road, Lambeth, London SW2 3EN
Excelcare Logo
Top 20 care home certificate
Jobs
Excelcare Limetree Care Home logo
Excelcare Limetree Care Home, London
Excelcare Limetree Care Home, London
Excelcare Limetree Care Home, London

Limetree Care Home provides person-centred dementia care in a spacious and homely environment.

Jonathan and the team at Limetree, recognise the importance of ensuring that every resident receives a service that is based on their needs, their preferences, their beliefs, life history and aspirations.

There is great emphasis on building new friendships and maintaining existing relationships. Family and friends are encouraged to become part of the Limetree community and participate in the...  

Care Provided by Excelcare Limetree Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 92 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Contact Excelcare Limetree Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Phillip Matthew(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (92)
  • Single Rooms with ensuite Wet Room (92)

Visiting

  • The home has an open visiting policy, except during mealtimes, and the manager is always happy to discuss the care needs of people living in the home.

Parking

  • Ample free parking for staff and visitors.

Excelcare Limetree Care Home Reviews (77)

Submit a Review
9.9

Excelcare Limetree Care Home has a Review Score of 9.9 (9.941) out of 10, based on 40 reviews in the last 2 years. Over all time Excelcare Limetree Care Home has 77 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Excelcare Limetree Care Home
Loading...
Showing 77 reviews matching selected criteria
Review from Nanda K (Granddaughter of Resident) published on 6 December 2021 Submitted via Website
Overall Experience

Went to visit my grandmother who has settled in very well and is in good health she's very happy. The environment is very clean and regulated well. The team are very caring and attentive they have a great relationship with the service users which is reassuring to see. My experience there was a lovely, warm and relaxed, and well looked after one. Happy we chose them. The best.

Reply from Louise Bouthemy, Regional Quality & Risk Manager at Excelcare Limetree Care Home

Thank you so much for your review - it's absolutely beautiful to read! We are pleased you are happy with Limetree Care Home and we will share your review with the team who will be equally happy.

Take care and we look forward to seeing you soon.

Kind Regards

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tania D (Friend of Resident) published on 26 November 2021 Submitted via Website
Overall Experience

I visit frequently and I must say Limetree care home has come a long way from what it used to be. It's now a clean environment with helpful staff I am very impressed with all the recent changes that have been made.

Reply from Louise Bouthemy, Regional Quality & Risk Manager at Excelcare Limetree Care Home

Thank you for your lovely review - we are so pleased that you are able to visit and enjoy Limetree Care Home and we hope to see you very soon. Take care. Kind regards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nanda K (Granddaughter of Resident) published on 26 November 2021 Submitted via Website
Overall Experience

I do visit my grandma every other week on the ground floor in Limetree care home sometimes with my mother and one thing I can say is all the fears my family and I had prior to grandma moving in have completely been eased. My grandma has made friends, the atmosphere within the home and amongst the staff is positive and the environment is clean. There is usually music playing or some kind of activity going on when we visit which we were scared would be a problem as grandma lived a fully active life before moving in but she seems to have settled in fine. I'm very appreciative to the managers and the rest of the team for taking such good care of my grandma.

Reply from Louise Bouthemy, Regional Quality & Risk Manager at Excelcare Limetree Care Home
Thank you so much for taking the time to leave a review. We are thrilled your Grandma has made friends and enjoys her days at the home. It's so important you and your family feel at ease and we're so pleased this is the case.

Take care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ashimi A (Son of Resident) published on 2 September 2021 Submitted via Postal Card
Overall Experience

It's hard to review accurately as Covid seems to hamper my visits. The staff are always polite and smiling and I receive regular calls regarding my father's health.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
No Rating
Safety / Security
Rooms
Value for Money
Review from Rosemarie R (Daughter of Resident) published on 31 August 2021 Submitted via Website
Overall Experience

Mum has been here just over 2 years, she has nursing dementia needs and is looked after by a team of nurses and carers. She has regular staff which makes it easy for mum to know. She gets on well with the lifestyle coordinators and has a good relationship with the admin which was built through Covid as we did video calls to keep up to date.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Adebisi O (Friend of Resident) published on 8 December 2020 Submitted via Website
Overall Experience

It’s a great, peaceful, homely nursing home. The staff members are friendly and kind. The residents are well looked after and comfortable. It’s a quality place where you will have peace of mind with your loved ones being looked after.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Bruce R (Nephew of Resident) published on 29 June 2020 Submitted via Website
Overall Experience

My Aunt entered Limetree (reluctantly) at the end of 2018. Although she took a little time to settle, the staff worked very hard to help her adjust and when I visited her for the first time she was sitting with visiting schoolchildren painting Valentine cards. I believe she is very well cared for and has the opportunity to join in with several activities which she enjoys. The environment is modern, clean and well-maintained and my Aunt has a very comfortable room with a nice view of the garden. I can't visit in person as often as I'd like but communication from the centre is excellent and I receive regular reports on my Aunt's welfare and well-being. I know in my heart that she would rather be in her own home but Limetree works hard to make the centre the next best option.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K H (Daughter of Resident) published on 31 October 2018 Submitted via Postal Card
Overall Experience

Since my mum has been in Limetree Care Home she is very well looked after and safe. The staff are always looking after the residents, nothing is ever too much. I also find that any issues I have as I said all the staff are so helpful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R H (Daughter of Resident) published on 22 October 2018 Submitted via Postal Card
Overall Experience

The outside of the building was surprisingly very appealing. From the moment I stepped inside, I felt like I was in a friendly environment. Nothing like other care facilities I have worked at. More like office premises. The receptionist is very friendly. The place was so clean and surprise. No smell of urine etc, you would be forgiven to think you weren't in a care home. My visit to the visitor's toilet, wow so clean and more like your own home environment. I was extremely impressed.

Facilities
No Rating
Care / Support
Cleanliness
Treated with Dignity
No Rating
Food & Drink
No Rating
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Bobby (Friend of Resident) published on 4 October 2018 Submitted via Website
Overall Experience

Great home, always very easy to deal with. Managers and staff always very friendly and accommodating. Highly recommend.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from D L (Husband of Resident) published on 6 September 2018 Submitted via Postal Card
Overall Experience
The recent changes have had a good experience of visiting the home. It's more secure for the residents.

The only problem I have is with my husband's clothes. I keep buying new clothing and socks, underwear but each time when I visit, they are always missing. For quite a while the hygiene in the bathroom could improve.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Frances P (Daughter of Resident) published on 3 September 2018 Submitted via Postal Card
Overall Experience

Overall, things are satisfactory. They will never be like home from home, but the staff do their best.

There does seem to be a lack of communication which can be frustrating, sometimes it's as if no one is listening to you. I do understand the problems, but all I ever wanted was for my mother to be showered every day and fed properly and kept an eye on.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M S (Wife of Resident) published on 3 September 2018 Submitted via Postal Card
Overall Experience

Recent request made have been taken on board with alacrity and with very good results of which I am well pleased.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Soeli S (Daughter-in-law of Resident) published on 13 August 2018 Submitted via Postal Card
Overall Experience
I have my mother in law living here four months.
And the care and help have come to be really good.
Clean place etc.
I have no concerns that my mother in law is having good care!

For that, I want to thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Beatrice C (Daughter of Resident) published on 13 August 2018 Submitted via Postal Card
Overall Experience

Our time in this home started with difficulties. I think due to overworked staff with inadequate training. During July I have witnessed a change which has improved my mother's life at Limetree. A great effort is being made by staff to better effect.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Amy G (Granddaughter of Resident) published on 13 August 2018 Submitted via Postal Card
Overall Experience

We have seen some great improvements to Limetree over the past few weeks and in turn, my grandad seems far more settled and happy. The staff are friendly and engaging and now go out of their way to make my grandad feel more at home and at ease. The activities too are great and get all the residents involved, especially when they have entertainers signing the old songs and get everyone up on their feet. It is a great pleasure to see them so happy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Caroline A (Daughter of Resident) published on 8 August 2018 Submitted via Postal Card
Overall Experience
Staff are friendly and the room is clean.
Activities are done every day. Especially enjoyed the flower arranging.

The staff watch mum so she doesn't fall and assist with personal care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 December 2020
Overall
Good
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (11) & Events (0)

News
  • 08 Jul 2026

    It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...

  • 15 Apr 2026

    The team at Limetree Care Home is celebrating after being named one of the Top 20 Care Homes in London by Carehome.co.uk. This fantastic achievement firmly places Limetree among the...

  • 06 Jan 2026

    Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...

Upcoming Events

There are no upcoming events for Excelcare Limetree Care Home.

Awards / Recognitions (15)

  • 30 Jan 2026Recipient: Excelcare Limetree Care Home
  • 30 Jan 2026Recipient: Excelcare
  • 31 Jan 2025Recipient: Excelcare

Meet the Team (3)

Philip Mathew
Philip MathewJob Title:Home ManagerJoined: 2025
Philip's goal as a Home Manager is to create a nurturing environment where people feel motivated, valued and supported. He is deeply committed to achieving outstanding outcomes in the care home, drawing from his past experiences of being part of the process in achieving outstanding ratings. Philip firmly believes that with a dedicated team and a shared vision, anything is possible.
Outside of work, Philip is a passionate and hardworking individual who enjoys immersing himself in music, pets and travelling. Family is incredibly important to Philip; He feels blessed to have their unconditional love which motivates him to thrive best in everything he does.

A fun fact about Philip is that he loves to sing. Philip always keeps a smile and strongly believes that “a smile goes a mile”. One piece of advice that he lives by is to treat everyone with kindness and respect, understanding that we are all equally important in the world.

Abdul Zakari
Abdul ZakariJob Title:Business ManagerJoined: 2022

Abdul has recently become the home's Business Manager, after moving from Operations Support Manager.

Wendy Hawkins
Wendy HawkinsJob Title:Home AdministratorJoined: 2022

Has over 10 years of Administration Experience in a Care Home setting.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Limetree Care Home to verify any information. View our terms and conditions. Excelcare Limetree Care Home has an Enhanced Service -more info.