Limetree Care Home

8 Limetree Close, Off Christchurch Road, Lambeth, London SW2 3EN
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9.9 56 Reviews
  • Limetree Care Home, London
Limetree Care Home provides person-centred dementia care in a spacious and homely environment.

Jonathan and the team at Limetree, recognise the importance of ensuring that every resident receives a service that is based on their needs, their preferences, their beliefs, life history and aspirations.

There is great emphasis on building new friendships and maintaining existing relationships. Family and friends are encouraged to become part of the Limetree community and participate in the daily lifestyle activities that take place.

The team is proud to hold the Beacon-status for the Gold Standards Framework. A framework that is all about the resident and their quality of life, where they will try to ensure each resident and their family are helped to be as physically well as possible, to feel safe, informed, reassured of support. To be treated with dignity and respect, as an individual person, and where your views and preferences are sought and acted upon where possible.

The home is currently undergoing a decoration programme which is all centred on consultation with the residents so that Limetree includes what is important to them and it gives them a sense of belonging in their home.

Residents are key to helping select new staff members through their involvement on the recruitment interview process. Residents get to ask potential candidates questions around how they will deliver their care and help them maintain their quality of life.

The home has recently re-focused on the Resident of day model and is using the form ‘This is me’ from the Alzheimer’s Society to help aid this process. The form provides an easy and practical way of recording who the person is; their cultural and family background; events, people and places from their lives.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 92 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Phillip Matthew (General Manager)

Local Authority / Social Services

Admission Criteria

  • Local Authority
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (92)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (92)

Visiting

  • The home has an open visiting policy, except during mealtimes, and the manager is always happy to discuss the care needs of people living in the home.

Parking

  • Ample free parking for staff and visitors.

Limetree Care Home Reviews (56)

9.9

Limetree Care Home has a Review Score of 9.9 (9.906) out of 10, based on 28 reviews in the last 2 years.
Over all time Limetree Care Home has 56 reviews.

Overall Experience
  • 44
  • 9
  • 3
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Date Published
  • 56
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  • 28
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Reviewer Connection to Limetree Care Home
  • 15
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Total of 56, showing 41-56
Review from Nanda K (Granddaughter of Resident) published on 26 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I do visit my grandma every other week on the ground floor in Limetree care home sometimes with my mother and one thing I can say is all the fears my family and I had prior to grandma moving in have completely been eased. My grandma has made friends, the atmosphere within the home and amongst the staff
is positive and the environment is clean. There is usually music playing or some kind of activity going on when we visit which we were scared would be a problem as grandma lived a fully active life before moving in but she seems to have settled in fine. I'm very appreciative to the managers and the rest of the team for taking such good care of my grandma.
Reply from Louise Bouthemy, Regional Quality & Risk Manager at Limetree Care Home

Thank you so much for taking the time to leave a review. We are thrilled your Grandma has made friends and enjoys her days at the home. It's so important you and your family feel at ease and we're so pleased this is the case.
Take care.

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Review from Ashimi A (Son of Resident) published on 2 September 2021 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
It's hard to review accurately as Covid seems to hamper my visits. The staff are always polite and smiling and I receive regular calls regarding my father's health.
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Review from Fiona M (Daughter of Resident) published on 2 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father hasn't been at the home for very long but so far the staff have been very good in making things comfortable for him.
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Review from Rosemarie R (Daughter of Resident) published on 31 August 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been here just over 2 years, she has nursing dementia needs and is looked after by a team of nurses and carers. She has regular staff which makes it easy for mum to know. She gets on well with the lifestyle coordinators and has a good relationship with the admin which was built through Covid
as we did video calls to keep up to date.
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Review from Adebisi O (Friend of Resident) published on 8 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
It’s a great, peaceful, homely nursing home. The staff members are friendly and kind. The residents are well looked after and comfortable. It’s a quality place where you will have peace of mind with your loved ones being looked after.
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Review from Bruce R (Nephew of Resident) published on 29 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt entered Limetree (reluctantly) at the end of 2018. Although she took a little time to settle, the staff worked very hard to help her adjust and when I visited her for the first time she was sitting with visiting schoolchildren painting Valentine cards. I believe she is very well cared for and
has the opportunity to join in with several activities which she enjoys. The environment is modern, clean and well-maintained and my Aunt has a very comfortable room with a nice view of the garden. I can't visit in person as often as I'd like but communication from the centre is excellent and I receive regular reports on my Aunt's welfare and well-being. I know in my heart that she would rather be in her own home but Limetree works hard to make the centre the next best option.
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Review from K H (Daughter of Resident) published on 31 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum has been in Limetree Care Home she is very well looked after and safe. The staff are always looking after the residents, nothing is ever too much. I also find that any issues I have as I said all the staff are so helpful.
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Review from R H (Daughter of Resident) published on 22 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The outside of the building was surprisingly very appealing. From the moment I stepped inside, I felt like I was in a friendly environment. Nothing like other care facilities I have worked at. More like office premises. The receptionist is very friendly. The place was so clean and surprise. No smell
of urine etc, you would be forgiven to think you weren't in a care home. My visit to the visitor's toilet, wow so clean and more like your own home environment. I was extremely impressed.
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Review from Bobby (Friend of Resident) published on 4 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great home, always very easy to deal with. Managers and staff always very friendly and accommodating. Highly recommend.
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Review from D L (Husband of Resident) published on 6 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The recent changes have had a good experience of visiting the home. It's more secure for the residents.
The only problem I have is with my husband's clothes. I keep buying new clothing and socks, underwear but each time when I visit, they are always missing. For quite a while the hygiene in the bathroom
could improve.
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Review from M S (Wife of Resident) published on 3 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Recent request made have been taken on board with alacrity and with very good results of which I am well pleased.
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Review from Frances P (Daughter of Resident) published on 3 September 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Overall, things are satisfactory. They will never be like home from home, but the staff do their best.


There does seem to be a lack of communication which can be frustrating, sometimes it's as if no one is listening to you. I do understand the problems, but all I ever wanted was for my mother to

be showered every day and fed properly and kept an eye on.
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Review from Soeli S (Daughter-in-law of Resident) published on 13 August 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I have my mother in law living here four months.
And the care and help have come to be really good.
Clean place etc.
I have no concerns that my mother in law is having good care!
For that, I want to thank you.
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Review from Beatrice C (Daughter of Resident) published on 13 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our time in this home started with difficulties. I think due to overworked staff with inadequate training. During July I have witnessed a change which has improved my mother's life at Limetree. A great effort is being made by staff to better effect.
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Review from Amy G (Granddaughter of Resident) published on 13 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have seen some great improvements to Limetree over the past few weeks and in turn, my grandad seems far more settled and happy. The staff are friendly and engaging and now go out of their way to make my grandad feel more at home and at ease. The activities too are great and get all the residents
involved, especially when they have entertainers signing the old songs and get everyone up on their feet. It is a great pleasure to see them so happy.
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Review from Caroline A (Daughter of Resident) published on 8 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are friendly and the room is clean.
Activities are done every day. Especially enjoyed the flower arranging.
The staff watch mum so she doesn't fall and assist with personal care.
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Current Review Score: 9.9 (9.906)

Overview of Review Score

The Review Score of 9.9 (9.906) out of 10 for Limetree Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.906 for Limetree Care Home is calculated as follows: ( (300 Excellents x 5) + (29 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 330 Ratings = 4.906
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Limetree Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 92 registered maximum number of service users is 18.4, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Dec 2020

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

Meet the Team (3)

Philip

Philip Mathew

Job Title: Home Manager Joined: 2025

Philip's goal as a Home Manager is to create a nurturing environment where people feel motivated, valued and supported. He is deeply committed to achieving outstanding outcomes in the care home, drawing from his past experiences of being part of the process in achieving outstanding ratings. Philip firmly believes that with a dedicated team and a shared vision, anything is possible.
Outside of work, Philip is a passionate and hardworking individual who enjoys immersing himself in music, pets and travelling. Family is incredibly important to Philip; He feels blessed to have their unconditional love which motivates him to thrive best in everything he does.
A fun fact about Philip is that he loves to sing. Philip always keeps a smile and strongly believes that “a smile goes a mile”. One piece of advice that he lives by is to treat everyone with kindness and respect, understanding that we are all equally important in the world.

Abdul

Abdul Zakari

Job Title: Business Manager Joined: 2022

Abdul has recently become the home's Business Manager, after moving from Operations Support Manager.

Wendy

Wendy Hawkins

Job Title: Home Administrator Joined: 2022

Has over 10 years of Administration Experience in a Care Home setting.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Limetree Care Home to verify any information. View our terms and conditions. Limetree Care Home has an Enhanced Service - more info.