Limetree Care Home

8 Limetree Close, Off Christchurch Road, Lambeth, London SW2 3EN
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9.9 69 Reviews
  • Limetree Care Home, London
Limetree Care Home provides person-centred dementia care in a spacious and homely environment.

Jonathan and the team at Limetree, recognise the importance of ensuring that every resident receives a service that is based on their needs, their preferences, their beliefs, life history and aspirations.

There is great emphasis on building new friendships and maintaining existing relationships. Family and friends are encouraged to become part of the Limetree community and participate in the daily lifestyle activities that take place.

The team is proud to hold the Beacon-status for the Gold Standards Framework. A framework that is all about the resident and their quality of life, where they will try to ensure each resident and their family are helped to be as physically well as possible, to feel safe, informed, reassured of support. To be treated with dignity and respect, as an individual person, and where your views and preferences are sought and acted upon where possible.

The home is currently undergoing a decoration programme which is all centred on consultation with the residents so that Limetree includes what is important to them and it gives them a sense of belonging in their home.

Residents are key to helping select new staff members through their involvement on the recruitment interview process. Residents get to ask potential candidates questions around how they will deliver their care and help them maintain their quality of life.

The home has recently re-focused on the Resident of day model and is using the form ‘This is me’ from the Alzheimer’s Society to help aid this process. The form provides an easy and practical way of recording who the person is; their cultural and family background; events, people and places from their lives.
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Care Provided by Limetree Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 92 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Contact Limetree Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Limetree Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Phillip Matthew (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (92)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (92)

Visiting

  • The home has an open visiting policy, except during mealtimes, and the manager is always happy to discuss the care needs of people living in the home.

Parking

  • Ample free parking for staff and visitors.

Limetree Care Home Reviews (69)

9.9

Limetree Care Home has a Review Score of 9.9 (9.931) out of 10, based on 32 reviews in the last 2 years.
Over all time Limetree Care Home has 69 reviews.

Overall Experience
  • 57
  • 9
  • 3
  • 0
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Date Published
  • 69
  • 18
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  • 32
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Reviewer Connection to Limetree Care Home
  • 18
  • 11
  • 9
  • 7
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 69, showing 41-60
Review from Edward S (Relative of Resident) published on 27 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was impressed with the set-up. Interaction among residents was great. So too is with staff. The environment is very clean and tidy. Meeting with other relatives and feelings of the home through discussions was great.
Reply from Wendy Hawkins, Admin at Limetree Care HomeThank you for your review, it is very much appreciated.
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Review from Ashton M (Nephew of Resident) published on 1 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience was good for the time I was there. Looks like everyone is well looked after and has their own space.
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Review from W S (Grandson of Resident) published on 1 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I regularly visit my grandad at Limetree and experience a little of the Limetree way. My grandad seems to be very happy and always well-presented. Thanks to particular staff members like his carers who always go above and beyond their call of duty to ensure my grandad is comfortable.
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Review from J P (Sister of Resident) published on 19 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm happy with the care given to my brother. Keep up the good work. Keep safe.
Reply from Celia Hardill, Regional Director (Milton Keynes) at Limetree Care HomeThank you for the lovely review for Limetree and it's good to hear that your brother is well looked after in the home. Thank you
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Review from Fatmata K (Niece of Resident) published on 18 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have just visited my aunt at the care home today and I am amazed to see such level of interaction between the residents and the staff. The home is clean and tidy, no odour anywhere. My aunt was well groomed and her hair was nicely done. I can only say a big thank you to the staff for their hard work
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Review from James A (Friend of Resident) published on 17 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was welcomed to the home by a nice, beautiful smile from the reception lady. The staff are very friendly and approachable. There was music and exercise going on with the residents and the carers. Good home to visit.
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Review from B K (Nephew of Resident) published on 22 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I regulary visit my auntie on the residential floor at Limetree Care Home. I often witness my auntie joining activities such as sit down yoga or sports games which she really enjoys. my auntie seems to have settled in well and is happy and healthy which is all we can hope for.
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Review from Catherine B (Relative of Resident) published on 26 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I recently visited the home and I was really happy with the way residents were interacting with the staff. As a healthcare professional, I was impressed with what I saw. The home was clean and tidy and it was a happy moment for myself.
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Review from Vivian W (Daughter of Resident) published on 24 August 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am pleased that my mother is happy and content at Limetree Care Home, despite the problems that are presented by her dementia. It is a great load off my mind knowing that she is well cared for, especially as she is not near to me. All the staff are very kind and helpful, and there is a good team spirit
there. They're always welcoming to me as well, and keep me informed if she has any medical problems. Covid lockdown was a terrible time for everyone, but at least I knew that my mother was being cared for well, and they did so much in very challenging circumstances, keeping the home going and making sure that everyone was looked after. It was such a relief to know that she was in good hands, even though I couldn't see her.
Reply from Louise Bouthemy, Regional Quality & Risk Manager at Limetree Care HomeThank you so much for such lovely feedback - the team surely strive to ensure residents' safety and well-being and they will be elated to have this feedback.
Thanks again and take care.
Kind Regards
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Review from K O (Daughter of Resident) published on 1 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very nice and clean environment. The teamwork is phenomenal and I love the way the carers care for the residents, in general. I visited my dad and was really happy to see my dad happy and bubbly and looking well kept. Thank you, to team Limetree.
Reply from Louise Bouthemy, Regional Quality & Risk Manager at Limetree Care HomeIt is absolutely heart warming to read your lovely comments - thank you so much and do know that the team at Limetree Care Home will be thrilled with this feedback.

We're so very happy your dad is happy, bubbly and looking well kept.

We look forward to seeing you again soon and in the meantime, take care.

Kind Regards
Team Limetree
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Review from N G (Granddaughter of Resident) published on 30 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home is a lovely place for my granddad, he is getting all the care he needs. The staff are absolutely great with him, very friendly and kind to my granddad, encouraging him to get up out of bed and join in with the activities that are available on that day. He was very clean and tidy.
Reply from Louise Bouthemy, Regional Quality & Risk Manager at Limetree Care HomeThank you so much for your beautiful comments and review - it's very much appreciated and we are so pleased that you are happy with the support your granddad receives.
Take care and we look forward to seeing you soon.
Kind regards
Louise
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Review from Nanda K (Granddaughter of Resident) published on 6 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Went to visit my grandmother who has settled in very well and is in good health she's very happy. The environment is very clean and regulated well. The team are very caring and attentive they have a great relationship with the service users which is reassuring to see. My experience there was a lovely,
warm and relaxed, and well looked after one. Happy we chose them. The best.
Reply from Louise Bouthemy, Regional Quality & Risk Manager at Limetree Care HomeThank you so much for your review - it's absolutely beautiful to read! We are pleased you are happy with Limetree Care Home and we will share your review with the team who will be equally happy.

Take care and we look forward to seeing you soon.

Kind Regards
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Review from Tania D (Friend of Resident) published on 26 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit frequently and I must say Limetree care home has come a long way from what it used to be. It's now a clean environment with helpful staff I am very impressed with all the recent changes that have been made.
Reply from Louise Bouthemy, Regional Quality & Risk Manager at Limetree Care HomeThank you for your lovely review - we are so pleased that you are able to visit and enjoy Limetree Care Home and we hope to see you very soon. Take care. Kind regards.
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Review from Nanda K (Granddaughter of Resident) published on 26 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I do visit my grandma every other week on the ground floor in Limetree care home sometimes with my mother and one thing I can say is all the fears my family and I had prior to grandma moving in have completely been eased. My grandma has made friends, the atmosphere within the home and amongst the staff
is positive and the environment is clean. There is usually music playing or some kind of activity going on when we visit which we were scared would be a problem as grandma lived a fully active life before moving in but she seems to have settled in fine. I'm very appreciative to the managers and the rest of the team for taking such good care of my grandma.
Reply from Louise Bouthemy, Regional Quality & Risk Manager at Limetree Care HomeThank you so much for taking the time to leave a review. We are thrilled your Grandma has made friends and enjoys her days at the home. It's so important you and your family feel at ease and we're so pleased this is the case.
Take care.
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Review from Ashimi A (Son of Resident) published on 2 September 2021 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
It's hard to review accurately as Covid seems to hamper my visits. The staff are always polite and smiling and I receive regular calls regarding my father's health.
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Review from Fiona M (Daughter of Resident) published on 2 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father hasn't been at the home for very long but so far the staff have been very good in making things comfortable for him.
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Review from Rosemarie R (Daughter of Resident) published on 31 August 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been here just over 2 years, she has nursing dementia needs and is looked after by a team of nurses and carers. She has regular staff which makes it easy for mum to know. She gets on well with the lifestyle coordinators and has a good relationship with the admin which was built through Covid
as we did video calls to keep up to date.
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Review from Adebisi O (Friend of Resident) published on 8 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
It’s a great, peaceful, homely nursing home. The staff members are friendly and kind. The residents are well looked after and comfortable. It’s a quality place where you will have peace of mind with your loved ones being looked after.
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Review from Bruce R (Nephew of Resident) published on 29 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt entered Limetree (reluctantly) at the end of 2018. Although she took a little time to settle, the staff worked very hard to help her adjust and when I visited her for the first time she was sitting with visiting schoolchildren painting Valentine cards. I believe she is very well cared for and
has the opportunity to join in with several activities which she enjoys. The environment is modern, clean and well-maintained and my Aunt has a very comfortable room with a nice view of the garden. I can't visit in person as often as I'd like but communication from the centre is excellent and I receive regular reports on my Aunt's welfare and well-being. I know in my heart that she would rather be in her own home but Limetree works hard to make the centre the next best option.
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Review from K H (Daughter of Resident) published on 31 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum has been in Limetree Care Home she is very well looked after and safe. The staff are always looking after the residents, nothing is ever too much. I also find that any issues I have as I said all the staff are so helpful.
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Current Review Score: 9.9 (9.931)

Overview of Review Score

The Review Score of 9.9 (9.931) out of 10 for Limetree Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.931 for Limetree Care Home is calculated as follows: ( (351 Excellents x 5) + (24 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 376 Ratings = 4.931
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Limetree Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 92 registered maximum number of service users is 18.4, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Dec 2020

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

Meet the Team (3)

Philip

Philip Mathew

Job Title: Home Manager Joined: 2025

Philip's goal as a Home Manager is to create a nurturing environment where people feel motivated, valued and supported. He is deeply committed to achieving outstanding outcomes in the care home, drawing from his past experiences of being part of the process in achieving outstanding ratings. Philip firmly believes that with a dedicated team and a shared vision, anything is possible.
Outside of work, Philip is a passionate and hardworking individual who enjoys immersing himself in music, pets and travelling. Family is incredibly important to Philip; He feels blessed to have their unconditional love which motivates him to thrive best in everything he does.
A fun fact about Philip is that he loves to sing. Philip always keeps a smile and strongly believes that “a smile goes a mile”. One piece of advice that he lives by is to treat everyone with kindness and respect, understanding that we are all equally important in the world.

Abdul

Abdul Zakari

Job Title: Business Manager Joined: 2022

Abdul has recently become the home's Business Manager, after moving from Operations Support Manager.

Wendy

Wendy Hawkins

Job Title: Home Administrator Joined: 2022

Has over 10 years of Administration Experience in a Care Home setting.

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