Limetree Care Home

8 Limetree Close, Off Christchurch Road, Lambeth, London SW2 3EN
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9.9 69 Reviews
  • Limetree Care Home, London
Limetree Care Home provides person-centred dementia care in a spacious and homely environment.

Jonathan and the team at Limetree, recognise the importance of ensuring that every resident receives a service that is based on their needs, their preferences, their beliefs, life history and aspirations.

There is great emphasis on building new friendships and maintaining existing relationships. Family and friends are encouraged to become part of the Limetree community and participate in the daily lifestyle activities that take place.

The team is proud to hold the Beacon-status for the Gold Standards Framework. A framework that is all about the resident and their quality of life, where they will try to ensure each resident and their family are helped to be as physically well as possible, to feel safe, informed, reassured of support. To be treated with dignity and respect, as an individual person, and where your views and preferences are sought and acted upon where possible.

The home is currently undergoing a decoration programme which is all centred on consultation with the residents so that Limetree includes what is important to them and it gives them a sense of belonging in their home.

Residents are key to helping select new staff members through their involvement on the recruitment interview process. Residents get to ask potential candidates questions around how they will deliver their care and help them maintain their quality of life.

The home has recently re-focused on the Resident of day model and is using the form ‘This is me’ from the Alzheimer’s Society to help aid this process. The form provides an easy and practical way of recording who the person is; their cultural and family background; events, people and places from their lives.
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Care Provided by Limetree Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 92 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Contact Limetree Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Limetree Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Phillip Matthew (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (92)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (92)

Visiting

  • The home has an open visiting policy, except during mealtimes, and the manager is always happy to discuss the care needs of people living in the home.

Parking

  • Ample free parking for staff and visitors.

Limetree Care Home Reviews (69)

9.9

Limetree Care Home has a Review Score of 9.9 (9.931) out of 10, based on 32 reviews in the last 2 years.
Over all time Limetree Care Home has 69 reviews.

Overall Experience
  • 57
  • 9
  • 3
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Date Published
  • 69
  • 18
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  • 32
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Reviewer Connection to Limetree Care Home
  • 18
  • 11
  • 9
  • 7
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 69, showing 21-40
Review from Andrew D (Son of Resident) published on 20 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been there over 5 years and Limetree has become like a second home. My family and I are so happy with the high level of care the staff provide to my Dad. The entire Team are polite and always happy to help or assist me with anything I have asked.
Reply from Celia Hardill, Regional Director (Milton Keynes) at Limetree Care HomeThank you very much for your review for Limetree, its good to hear you are happy with the care for your Dad. Kind regards.
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Review from T D (Granddaughter of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely grateful to all the staff for providing such a caring environment. They contribute towards my grandmothers well being immensely.
Thank you, immensely
Reply from Philip Mathew, Home Manager at Limetree Care HomeThanks very much for your kind words. Our team is dedicated to providing the best possible care, and it means a great deal to know that our efforts have had such a positive impact on your grandmothers well-being. We deeply appreciate your trust and support, and we are grateful for the opportunity to continue making a difference in her life. Thank you once again for your heartfelt feedback.
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Review from C P (Daughter of Resident) published on 3 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to express my heartfelt appreciation for the care and support my mother continues to receive at Limetree Care Home. The team works hard to ensure residents feel safe, secure, respected, and well-supported. Their responsiveness and attention to detail have made a real difference to my mother's
experience and provide reassurance to our family.
The home is well-managed, with a strong culture of care and efficiency. The dedication and commitment of the staff are evident and their efforts are truly valued.
My mother is now entering her fourth year at limetree. Thank you to everyone for your continued hard work and professionalism, it is greatly appreciated.
Reply from Celia Hardill, Regional Director (Milton Keynes) at Limetree Care HomeThank you for your kind words for Limetree Care Home. Its lovely to hear that your Mum has been well supported in her time with us. Kind regards.
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Review from C T (Daughter of Resident) published on 15 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely wonderful care home. Very attentive staff. Mum is very clean, cared for and stimulated mentally. Our family could not be happier.
Reply from Celia Hardill, Regional Director (Milton Keynes) at Limetree Care HomeThank you for your review of Limetree, it's lovely to hear that your Mum is happy in the home. Kind regards.
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Review from Sue M (Day Care) published on 4 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff is very friendly and helpful. Great service, the food looks good and the home looks clean. I enjoy speaking to the staff. The decorations outside the home for Christmas is very beautiful and the reception area is always clean and the a lovely welcome from the receptionist.
Reply from Celia Hardill, Regional Director (Milton Keynes) at Limetree Care HomeThank you so much for your kind review for Limetree, it's lovely to hear that you are happy with the home. Kind regards.
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Review from C S (Sister of Resident) published on 19 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been here a while now and has always been happy and comfortable.
Reply from Celia Hardill, Regional Director (Milton Keynes) at Limetree Care HomeThank you for your review of Limetree Care Home and its lovely to hear that your sister is happy in the home.
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Review from A L (Power of Attorney of Resident) published on 15 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kindness and care in helping to settle into a new environment. Helpful having staff on the floor and at the nurse's station.
Activities to have a sense of community and great to have a piano.
Reply from Celia Hardill, Regional Director (Milton Keynes) at Limetree Care HomeThank you for your lovely review of Limetree. It's good to have someone playing the piano too. Kind regards Celia
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Review from L W (Daughter of Resident) published on 8 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They have seen to Mum's needs and helped her. Clean and happy environment. They inform me every time there is something going on with Mum and the home.
Reply from Celia Hardill, Regional Director (Milton Keynes) at Limetree Care HomeThank you very much for your review of Limetree. It's lovely to hear that your mum is happy. Kind regards.
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Review from P A (Friend of Resident) published on 6 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was a very pleasant experience. The team members were very welcoming. I happened to stop by to visit an old church member and not only were the team members pleasant it was also a very neat home with a very pleasant smell. And residents were observed to be treated with respect and dignity.
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Review from A A (Wife of Resident) published on 23 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I like the team members, they treat everyone equally. That is why I like my husband to remain in Limetree care home.
I like the food and the activities in the home. It is very warm and welcoming and a home I can further recommend.
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Review from Juiet B (Friend of Resident) published on 14 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good that the home smelt clean, so often in care homes there is a smell.
Very helpful staff.
The window in my friend's room is covered with material that you cannot see through so she cannot look at the outside world.
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Review from R L (Daughter of Resident) published on 23 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would to thank all the staff at Limetree Care Home. My mum was admitted to home last November after becoming very unwell following a viral infection. My mum has remained very settled, it is wonderful to see how she has gained weight.
She was not eating and taking her medication was a problem when
she was in living on her own aided by carers.
Whilst she has been at Limetree she has gained weight, she engages in activities and talks about what she has done.
Thank you for all your patience, understanding and care. Seeing my mum settled has really given me peace of mind.
Reply from Laura Nightingale, Sales and Marketing Business Partner at Limetree Care HomeThank you for taking the time to leave a review. We are pleased to hear your mum is settled into Limetree Care Home. We will pass on your kind comments to the team.
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Review from Marcus W (Son of Resident) published on 25 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service at Limetree respite care. The staff were fantastic: caring, conscientious and good-humoured. It was wonderful to know that our loved-one was in safe hands. He enjoyed his respite stay. Thank you so much for all your hard work and care.
Reply from Wendy Hawkins, Admin at Limetree Care HomeThank you for your review, this was very much appreciated.
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Review from N S (Nephew of Resident) published on 12 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit my uncle at Limetree Care Home on a weekly basis, and I’m very much impressed with the home as a whole. Kind staff members who are attentive to my uncle really give me peace of mind. The environment is always tidy and clean, and I usually arrive at the time that they are doing their exercise
activities, and my uncle does thoroughly enjoy them.
Reply from Laura Nightingale, Sales and Marketing Business Partner at Limetree Care HomeThank you so much for your five-star review of Limetree Care Home. It is nice to hear that your uncle enjoys the exercises.
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Review from Daisy S (Friend of Resident) published on 7 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I went to visit a friend recently at this home. I was impressed with the cleanliness of the home, and how respectful and caring the staff are to visitors and the people in the home. Well done to the staff.
Reply from Laura Nightingale, Sales and Marketing Business Partner at Limetree Care HomeThank you for your review and kind comments, we will pass this on to all the team!
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Review from Rodney B (Friend of Resident) published on 1 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's been an amazing place to live, with excellent service, whenever I have been to visit, it's a very nice, well-kept, clean, friendly atmosphere, and service users look very well-kept and healthy.
I would recommend this home to potential service users.
Reply from Wendy Hawkins, Admin at Limetree Care HomeThank you for your kind words. We appreciate your review.
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Review from Daniel W (Son of Resident) published on 27 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Carers are really helpful. Every time I come and see my relative, she is clean and talking with other residents. I made the decision to bring her there. I'm really happy that she is there. She is happy, and I'm also relaxed that she is somewhere safe and well looked after. Thank you, Limetree.
Reply from Abdul Zakari, Admin at Limetree Care HomeMany thanks for your review; it is very much appreciated.
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Review from Joan C (Friend of Resident) published on 15 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The whole scenery looks great, the reception was lovely, and everyone I met was absolutely nice, warm and friendly. Activities were really good and team members were witnessed engaging with residents.
I also like the location, it’s quiet and calm too.
Reply from Laura Nightingale, Sales and Marketing Business Partner at Limetree Care HomeThank you for your 5-star review of Limetree Care Home. We are pleased to hear you find the home so warm and friendly. The team work really hard to ensure the activities are engaging for the people that live here. We will pass on your comments to the team.
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Review from Mairo M (Granddaughter of Resident) published on 13 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was pleased to see my grandma so happy when I visited the care home the other day, she was looking neat and well-dressed.
The staff were very caring and friendly, chatting and interacting with the residents.
The home was very clean and no malodour.
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Review from T R (Granddaughter of Resident) published on 13 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad lives in Limetree and he is very happy. We love visiting him in a clean and nice environment and being able to sometimes get involved in activities that they might be doing during the time of our visit. It’s a relief to see him settled and all the staff do make us feel incredibly welcomed
too which is also very appreciated. Very impressed with the level of care Limetree is providing so thank you.
Reply from Wendy Hawkins, Admin at Limetree Care HomeThank you for your review, it was very much appreciated.
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Current Review Score: 9.9 (9.931)

Overview of Review Score

The Review Score of 9.9 (9.931) out of 10 for Limetree Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.931 for Limetree Care Home is calculated as follows: ( (351 Excellents x 5) + (24 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 376 Ratings = 4.931
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Limetree Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 92 registered maximum number of service users is 18.4, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Dec 2020

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

Meet the Team (3)

Philip

Philip Mathew

Job Title: Home Manager Joined: 2025

Philip's goal as a Home Manager is to create a nurturing environment where people feel motivated, valued and supported. He is deeply committed to achieving outstanding outcomes in the care home, drawing from his past experiences of being part of the process in achieving outstanding ratings. Philip firmly believes that with a dedicated team and a shared vision, anything is possible.
Outside of work, Philip is a passionate and hardworking individual who enjoys immersing himself in music, pets and travelling. Family is incredibly important to Philip; He feels blessed to have their unconditional love which motivates him to thrive best in everything he does.
A fun fact about Philip is that he loves to sing. Philip always keeps a smile and strongly believes that “a smile goes a mile”. One piece of advice that he lives by is to treat everyone with kindness and respect, understanding that we are all equally important in the world.

Abdul

Abdul Zakari

Job Title: Business Manager Joined: 2022

Abdul has recently become the home's Business Manager, after moving from Operations Support Manager.

Wendy

Wendy Hawkins

Job Title: Home Administrator Joined: 2022

Has over 10 years of Administration Experience in a Care Home setting.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Limetree Care Home to verify any information. View our terms and conditions. Limetree Care Home has an Enhanced Service - more info.