What types of Care is Park Avenue Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Park Avenue Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Park Avenue Care Home to the centre of Bromley?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Park Avenue Care Home, 69 Park Avenue, Bromley, London BR1 4EW

Review from Sarah K (Friend of Resident) published on 3 June 2025 Submitted via Website • Report

Overall Experience

The staff are fabulous at Park Avenue! It's a very welcoming environment and my friend is very. happy staying there. He is no longer lonely and gets involved in many different activities that the staff put on for the residents. The food choices are great, the rooms are spacious and nothing is too

much trouble. I'd definitely recommend Park Avenue.

Reply from Charlotte Goodfellow, Home Manager at Park Avenue Care Home

Thank you so much for your kind words and thoughtful review! We truly appreciate your recommendation and will pass on your lovely feedback to our team- it means a lot to them. If there's ever anything more we can do, please don't hesitate to let us know.

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Review from R C (Son of Resident) published on 30 May 2025 Submitted via Website • Report

Overall Experience

January 25, mum (92) moved from living on her own at home into care. We got it wrong and chose the wrong care home, quickly realising that it wasn't right for her. In three months mum really declined. We knew it wasn't right for her quite quickly and on reflection should have moved her sooner rather

than hoping things would get better!
April 25, mum moved to Park Avenue, in just a few weeks her condition has significantly improved and she is definitely now in the right place.
The management team communicate well and are a pleasure to work with, there are always enough staff on duty and the home is kept clean and tidy. Being a purpose built facility is definitely a huge advantage over the previous home which was an adapted old Edwardian house.
Park Avenue came highly recommended by a family friend and they were so right with their recommendation.
Thankyou.

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Review from Christine H (Friend of Resident) published on 21 May 2025 Submitted via Website • Report

Overall Experience

The staff are very kind and caring. Nothing is too much trouble. The carers attend to the needs of the residents quickly and kindly and with dignity.
The food is good
Any issues I have raised have been delete with immediately and to my satisfaction.
I am very pleased with this Care Home

Reply from Charlotte Goodfellow, Home Manager at Park Avenue Care Home

Thank you so much for your kind words and thoughtful feedback. We're truly delighted to hear that you feel supported and reassured by the care our team provides.Thank you again for taking the time to leave a review.

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Review from Gina T (Daughter of Resident) published on 25 October 2024 Submitted via Website • Report

Overall Experience

My Dad was moved to the Park Avenue Care Home from hospital for end-of-life care in March 2024.
The care home was spotless, the rooms are spacious and well-equipped and the care he got was fantastic. The staff were very professional, and empathic and treated the residents with dignity we couldn't have

been happier with him going there.
The facilities in the home were fantastic - they seemed to have thought of everything.
Although my Dad didn't want to join in the activities, I could see that there were many varied activities and other forms of stimulation for the residents.
The Manager was excellent and very approachable, she operated an open-door policy and always knew what was going on with my Dad when I spoke to her.
My Dad's health improved and in fact, he actually rallied and was still with us 6 months later.
I would definitely recommend this home to other people.

Reply from Charlotte Goodfellow, Home Manager at Park Avenue Care Home

Thank you so much for taking the time to share your positive experience at Park Avenue Care Home. We are truly grateful for your kind feedback and are so pleased to hear that your dad received the compassionate care he deserved during his time with us.

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Review from E W (Daughter of Resident) published on 23 October 2024 Submitted via Website • Report

Overall Experience

Park Avenue is run extremely well by the caring, professional manager and her team.
Our father has advanced dementia but we have comfort and peace of mind knowing he is safe and being treated with dignity. The home is immaculately clean and spacious, with large bedrooms. We also find the food varied

and nutritious; the menu having recently been revamped. The activities team is also very nurturing and tries to gently engage the residents who are able with crafts etc.

Reply from Celia Hardill, Regional Director (Milton Keynes) at Park Avenue Care Home

Thank you very much for taking the time to send a review for Park Avenue. It is lovely to hear that you are happy with your Father's home. Kind regards.

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Review from Jeff B (Son of Resident) published on 16 October 2024 Submitted via Website • Report

Overall Experience

My father has been a resident at Park Avenue for over 6 years now and during this time he has always received excellent care and attention, especially during some particularly trying times relating to personal matters that were dealt with sympathetically by the care home staff and management personnel.

Similarly, the way that the home dealt with the COVID pandemic was excellent, given the issues that presented in keeping residents safe, whilst still doing all that was possible to allow visits, etc. from relatives & loved ones to continue.
The staff are always polite and even when busy, which tends to be often, are able to respond quickly to any requests made. The home is clean, safe, and secure, which provides me with reassurance that my father's care needs are being met. The activities and entertainment are also good, and it is clear that effort is made by the home to include as many residents as possible in these activities.

Reply from Charlotte Goodfellow, Home Manager at Park Avenue Care Home

We are truly grateful for your thoughtful feedback about Park Avenue Care Home. It means the world to us.

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Review from I C (Friend of Resident) published on 15 October 2024 Submitted via Website • Report

Overall Experience

Brought my Nan to see her old friend on the day the home was hosting their annual summer BBQ. My Nan had a fabulous time. We were very impressed with the cleanliness of the home and the staff were friendly and helpful.

Reply from Charlotte Goodfellow, Home Manager at Park Avenue Care Home

Thank you so much for the review of Park Avenue - I'm glad to hear you enjoyed the summer BBQ.

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Review from Sarah M (Daughter of Resident) published on 17 July 2024 Submitted via Website • Report

Overall Experience

When Mum first arrived at Park Avenue I was told by another visitor that we "had hit gold". They were certainly right. Every single member of staff is welcoming, friendly and efficient and the care Mum receives is exemplary.
The activities provided by the entertainments team are stimulating and great

fun - ranging from quizzes, singing, cheese and wine evenings. The list is endless and visitors are always encouraged to join in. The recent musical-themed BBQ was a great success.
Overall a fabulous place and most importantly Mum is so very happy living here. An enormous thank you to all the wonderful staff at Park Avenue.

Reply from Charlotte Goodfellow, Home Manager at Park Avenue Care Home

Thank you so much for your review of Park Avenue. We are glad you enjoyed the BBQ and look forward to seeing you at our next event.

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Review from Dave T (Son of Resident) published on 17 June 2024 Submitted via Website • Report

Overall Experience

The care home is kept clean and the staff are very friendly and helpful, including the manager who always greets us and chats with us when we visit. All of the staff, no matter what their role, are so friendly and build rapport with residents. The care staff and nurses are on the ball, ensuring that

medications are administered on time and residents are well cared for.
The home has lots of events throughout the year and these are shared with families, allowing them to attend and join in. Communications are excellent, with regular meetings keeping families up to date with what's going on around the home. The home has a lovely secluded garden with birds, squirrels and nice plants. It has an activity room, offering indoor space for families to come together. The carers are very organised with hospital appointments and would always call me to advise of upcoming appointments and would organise transport. The staff always call if they have any concerns about residents which is reassuring.

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Review from Roy B (Son of Resident) published on 30 April 2024 Submitted via Website • Report

Overall Experience

Just a quick note to say a big thank you to the manager and her team at Park Avenue for making my Mum's 100th birthday a special occasion. It was a special day for her and our family and you did us proud. Please pass on our thanks to all who contributed to a great day. Once again thank you.

Reply from Charlotte Goodfellow, Home Manager at Park Avenue Care Home

We loved celebrating with mum and the family. Thank you for such a lovely review and here's to 101.

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Review from Joanne W (Daughter of Resident) published on 28 September 2023 Submitted via Website • Report

Overall Experience

My dad has been here since May, I have to say I cannot find a single fault with this home, all the staff are kind and caring at all times, and we couldn’t ask for more. So glad Dad is in this place, an amazing team from the bottom to the top. Thank you.

Reply from Celia Hardill, Regional Director (Milton Keynes) at Park Avenue Care Home

Thank you for your review of Park Avenue, and so glad you and your dad are happy in the home. Kind regards.

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Review from A M (Son of Resident) published on 13 June 2023 Submitted via Website • Report

Overall Experience

My mum has been in Park Avenue for 3 and a half years. I must say I am lost for words with the outstanding care she has received. The home is spotlessly clean, the staff (receptionists, cleaners, care staff, nurses, site manager and the management) are so friendly and treat my mum as family. I never

have the guilt of leaving after a visit that I did in her previous home. If only all homes were like this one. The food should be a problem as my mum can only eat purée food however they take her favourite meal and turn it into a suitable consistency which still looks appealing. I recommend this home to anyone and everyone.

Reply from Celia Hardill, Regional Director (Milton Keynes) at Park Avenue Care Home

Thank you for a wonderful review for Park Avenue, it is heartwarming to read. Thank you again. Kind regards Celia

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Review from Andrew R (Son of Resident) published on 10 May 2023 Submitted via Website • Report

Overall Experience

My father in law was at Park Avenue Care Home and his care was the reason for my mum to become a resident in January 2021 when her dementia worsened. Despite the challenges of the past few years, the team have been brilliant in making sure my mum was comfortable and happy. The staff are always friendly

and welcoming and the home is clean and bright. Lots of activities to keep mum stimulated and good food to keep her healthy and nourished. Thanks Park Avenue.

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Review from Maria B (Daughter of Resident) published on 27 February 2023 Submitted via Website • Report

Overall Experience

My dad was admitted to Park Avenue Care Home at the beginning of December for end-of-life care... as a family, we felt guilty and were worried about Dad being in a 'home', but he loved it there! The staff were all so friendly to us, and Dad loved them all... even if he did ask their names every day!

Dad only had five weeks with you all, but as a family, we are truly grateful for making his (and our) last few weeks together memorable and comfortable. Thank you all so much.

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Review from Susan H (Daughter of Resident) published on 10 February 2023 Submitted via Website • Report

Overall Experience

My dad was living at Park Avenue for about nine months, having moved from another home that was not appropriate for his needs as someone living with dementia. We could not have made a better choice. He was enabled to get involved with activities, particularly enjoying singing, and we cannot praise the

quality of the food more highly. He ate extremely well, often licking his plate after seconds - we were told. The environment is clean and comfortable, and it is obvious that the ever-welcoming staff have the greatest respect for and get to know the residents very well. After a short stay in the hospital after Christmas, Dad was released back to Park Avenue for end-of-life care. We were so pleased that this was enabled, as this meant that he was back in a familiar environment with people who knew him and cared about him and his needs. We can only express our gratitude to the nursing and care staff who were so kind and understanding to him.

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Review from S A (Son of Resident) published on 15 November 2022 Submitted via Website • Report

Overall Experience

I was worried about my dad's recent move to the care home. But when I first visited him it was like he'd been there for years. He told me he loves his room, the staff and the food. He seems very happy there. All the staff I met were very friendly. The living areas are well laid out and very clean. It's

taken a load off my shoulders. Thank you to all at Park Avenue.

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Review from Peter B (Son of Resident) published on 4 November 2022 Submitted via Website • Report

Overall Experience

My mother was in Park Avenue Care home for 9 months following a diagnosis of cancer in November 2021. She passed away on the 25th of August. Throughout her time in the home the carers were friendly, helpful and of course, caring. The nurses on her floor were very knowledgeable of mums condition and

updates were regular and informed. The care home manager was very approachable regarding my mother, and we had good discussions about her care and ailments as the cancer developed. In her final few weeks mum was well looked after and, with the help of the on-call doctor, did not suffer. Interestingly my mum did not have dementia. Even though a good 90% of residents did have symptoms the environment was calm. As an aside my father was also in Park Avenue from 2018 to 2020 and did have severe Alzheimers in dementia, he was equally well cared for.

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Review from Julie M (Daughter of Resident) published on 14 October 2022 Submitted via Website • Report

Overall Experience

I have nothing but praise for all of the staff who work at this home. Although my mum spent just a few short days under the care of the staff, nothing was too much trouble. My mum was under the end-of-life pathway and I felt totally confident to allow the staff to care and comfort my mum during the

last hours of her life. The manager and deputy manager were very aware of what was going on in the home and we are very responsive to any issues raised they were friendly and helpful at all times providing welcome support to me and the family who had a difficult time of our lives. The GP visited and was responsive to my mum's needs thank you to everybody. The housekeeper and her team kept the corridors and bedrooms beautifully clean and the bed linen was spotless. Although my mum was not able to eat the food it looked tasty and hot and I was impressed by the way the staff took their time in feeding residents who could not manage for themselves.

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Review from Jo B (Daughter of Resident) published on 19 August 2022 Submitted via Website • Report

Overall Experience

My dad was taken into Park Avenue Care Home during lockdown, whilst it was the most difficult time in history. I can’t thank the staff and management of Park Avenue for their dedication and care given to my dad. Towards the end of his life dad was difficult to care for but every member of staff did

this with the upmost dignity and highest level of care. Nothing was ever too much trouble and for this I will and all my family will be forever grateful for the professionalism, highest level of care and support given not only to our dad but also to our family.

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Review from Terence E (Husband of Resident) published on 30 June 2022 Submitted via Postal Card • Report

Overall Experience

My wife spent the last four years of her life here, during which she spent much happy time being well cared for, well-fed and with particular attention at Park Avenue. Excellent relations with staff.