Westport Care Home

14-26 Westport Street, Stepney Green, London E1 0RA
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10 109 Reviews
  • Westport Care Home, London
Based in Stepney Green, East London, Westport plays an active part of the local community. The beautiful 41-bed home provides respite care and long-term care for people who require residential, residential dementia and end of life care.

The dedicated team, many of whom live locally, work in partnership with each person who lives at the home, and their loved ones, to encourage residents to keep active and plan their own daily routines; making their own choices and supporting people to remain as independent as possible. The home is a place of freedom and respect, where people are supported to have a life well lived, each and every day.

Known for the home-from-home environment, high quality care and a fun and friendly atmosphere, Westport has been rated 'GOOD' by CQC (April 2022). They maintain close contact with the vibrant communities of inner London of Limehouse, Shadwell and Mile End - places many of the residents have lived in throughout their lives.
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Care Provided by Westport Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1450
  • RESPITE Self-Funded Residential Care: from £1400
  • RESPITE Self-Funded Residential Dementia Care: from £1450

Fees are dependent on pre assessment.
Fees include all personal care, meals, activities, all bedding and furniture provided. Laundry services.

These prices are only a guideline, please contact Westport Care Home to find out the exact price for your requirements.

Contact Westport Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Westport Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rajiv Mungur (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (38)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • Protected mealtimes. 8.45 - 9.45, 12.30 - 13.30 & 17.00 - 18.00

Parking

  • Street parking.

Westport Care Home Reviews (109)

10

Westport Care Home has a Review Score of 10 (9.988) out of 10, based on 29 reviews in the last 2 years.
Over all time Westport Care Home has 109 reviews.

Overall Experience
  • 103
  • 6
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Date Published
  • 109
  • 10
  • 15
  • 29
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Reviewer Connection to Westport Care Home
  • 23
  • 20
  • 17
  • 7
  • 5
  • 4
  • 4
  • 4
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
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Total of 109, showing 1-20
Review from Denise D (Daughter of Resident) published on 10 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is well cared for and staff are aware of her needs. Staff are loving and friendly and attentive to residents. Activities are ongoing and residents are encouraged to participate (no matter their ability). The home is always clean and fresh. I am extremely satisfied with my mum's care.
Reply from Rajiv Mungur, Home Manager at Westport Care HomeWe are happy to know that your mum is receiving good care at Westport . This positive feedback will be shared with the team.
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Review from Ozgen B (Son of Resident) published on 9 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to express my deep appreciation to all the staff at Westport Care Home for their continued care and support for my father and all the residents. As always a special thank you to Lakshmi and Raj and George for all their care and help.
Reply from Rajiv Mungur, Home Manager at Westport Care HomeWe are very happy you very pleased with the care your father is receiving. This positive feedback will be shared to Team members.
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Review from Phillipa D (Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home. Wonderful staff.
Reply from Rajiv Mungur, Home Manager at Westport Care HomeThank you for your Feedback. We will share this with the Team.
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Review from Denise D (Wife of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic, welcoming care home - so pleased we found it.
Reply from Rajiv Mungur, Home Manager at Westport Care HomeThank you for your positive feedback and we are pleased you have choose Westport ( Excelcare).
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Review from M R (Daughter of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Came to Christmas Party. Staff me me feel very welcome. Mum and myself had a nice time.
Reply from Rajiv Mungur, Home Manager at Westport Care HomeThank you very much for your Feedback, we are very delighted that you both enjoyed. This review will be shared to the Team..
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Review from L D (Daughter of Resident) published on 23 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Westport Care Home has a very strong leadership dedicated to doing their best for every resident. The staff appear to be well trained and very attentive to the residents with their approach to care. They have varied activities, and consideration is given to individual needs and capabilities regarding
food. There is a strong emphasis on earth residents' dignity, safety and choice.
Reply from Rajiv Mungur, Home Manager at Westport Care HomeThank you so much for taking the time to give us this review. It really means a lot to us to receive such wonderful feedback. This will be shared with team members.
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Review from Matthew F (Son of Resident) published on 9 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Westport are excellent. My mother receives great care in a very open and relaxed environment. My mother is able to wander within the property and the open surrounding garden spaces. This suits my mum very well as she is a very active person.
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Review from C J (Wife of Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
West port Care Home is a good care home. Residents are well looked after and the home is nice and clean. The home has welcoming atmosphere and good home cooked food is served plentiful.
Reply from Rajiv Mungur, Home Manager at Westport Care HomeThank you for your positive feedback. This will be shared with the whole Team..
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Review from H W (Cousin of Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always welcoming and approachable. They respond to general queries and assist when required. They notice when residents need assistance and the care is superb. They communicate respectfully when dealing with the residents. Personally I never feel that I can't approach them and they are
always smiling and willing. My cousin is cared for here.Thank you.
Reply from Rajiv Mungur, Home Manager at Westport Care HomeThank you for your positive Feedback. This will be shared to the Team..
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Review from Susie F (Sister-in-law of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother in law has been living here (in respite) since March whilst awaiting his permanent accommodation to be made safe. I have visited friends who sadly need care and Westport Care Home is by far the best care home. I am very very impressed with everything - the rooms, lounge area, garden and especially
the caring dedication of the staff. Thank you for looking after my brother in law so well. I really can't fault it. It is such a nice friendly atmosphere.
Reply from Rajiv Mungur, Home Manager at Westport Care HomeThank you so much for your kind and thoughtful words. We're truly grateful that you've taken the time to share your experience. It means a lot to know that you feel your brother-in-law is being well cared for and supported during his time with us.
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Review from S F (Grandson of Resident) published on 6 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel at ease knowing my nan is being looked after by very capable carers.
Reply from Rajiv Mungur, Home Manager at Westport Care HomeThank you for your kind words. We are pleased to hear that you are satisfied with the care, support, and facilities provided to your nan.
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Review from C A (Niece of Resident) published on 6 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not have found a better place for my aunt to be cared for. Everyone is very friendly and welcoming.
Reply from Rajiv Mungur, HomeManager at Westport Care HomeThank you for your kind words! Your feedback means a lot to us and helps us continue improving the care we provide our people living in Westport.
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Review from B B (Wife of Resident) published on 25 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care. Couldn't wish for better.
Lovely room & facilities.
Very caring staff.
Reply from Rajiv Mungur, Home Manager at Westport Care HomeThank you so much for your kind words. We're so glad we could make a difference. This will be shared to the team..
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Review from D D (Son of Resident) published on 4 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
One staff member in particular is a lovely person, very caring and considerate. I came up unannounced and saw this staff member sitting with my mum and spending quality time with her, which made me feel very comfortable in leaving that day as I'm very anxious and like the way they are with my mum.
Reply from Rajiv Mungur, Home Manager at Westport Care HomeThank you for sharing your thoughtful feedback. We're so glad to hear that you have come to visit us and saw what Westport team members do daily. Our top priority is to ensure that people living in Westport are well cared for.
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Review from Jade D (Daughter of Resident) published on 3 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I really cannot fault this care home. All the workers are absolutely lovely and always take really good care of my mum. They are really caring, have a lot of patience and are always happy to help. My mum has been really content here over the years and is always happy and absolutely loves living here.
Reply from Rajiv Mungur, Home Manager at Westport Care HomeWe are really happy to hear your positive feedback, this will be shared to the team..
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Review from Denise S (Friend of Resident) published on 13 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Westport Care Home is a friendly and well-managed, caring family home. It's a supportive caring home with love and understanding. I highly recommend to other people. Well done to management and team members.
Reply from Rajiv Mungur, Home Manager at Westport Care HomeThank you very for the positive feedback, this will be shared to the team.
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Review from Natalie P (Niece of Resident) published on 3 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been here for many years. From the moment she arrived here the atmosphere was warm and friendly. It feels very much like home from home and the staff are exemplary! The care home is always very clean and tidy. Nothing is too much trouble and if my aunt has any problems I am immediately notified.
I cannot recommend here enough and it is with gratitude to the staff how they care for my aunt.
Reply from Celia Hardill, Regional Director (Milton Keynes) at Westport Care HomeThank you for your lovely review for Westport. It's great to hear that your Aunt is happy in the home. The team will feel immensely proud also to read this. Kind regards.
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Review from E B (Son of Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy with my dad's care at Westport. Staff are friendly and approachable.
Reply from Celia Hardill, Regional Director (Milton Keynes) at Westport Care HomeThank you for the review for our Westport Care Home. It's lovely to see that your dad is happy in the home. Kind regards.
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Review from Jackie H (Daughter of Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad is enjoying his time at Westport, he gets on well with everyone, especially the staff. The staff are very helpful and also polite.
Reply from Celia Hardill, Regional Director (Milton Keynes) at Westport Care HomeThank you for your lovely review for Westport. It is super to hear that your dad is enjoying his time at Westport. Kind regards.
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Review from J S (Son of Resident) published on 21 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clean and efficient, friendly staff, and good activities.
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Current Review Score: 10.0 (9.988)

Overview of Review Score

The Review Score of 10 (9.988) out of 10 for Westport Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.988 for Westport Care Home is calculated as follows: ( (342 Excellents x 5) + (4 Goods x 4) ) ÷ 346 Ratings = 4.988
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Westport Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Dec 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

Meet the Team (4)

Rajiv

Rajiv Mungur

Job Title: Home Manager Joined: 2023

Originally from Mauritius, Rajiv came to the UK and did a Diploma in Hospitality Management and Guest Relationships in 2004. I joined Excel Care as a Unit Manager in 2015 and managed one whole floor which consisted of people living with Dementia. Rajiv was well-positioned to meet the challenging needs of people living with Dementia and built empathetic relationships with the patients. In 2019, Rajiv was promoted to Support Operation Manager for the same company which required a high level of delegation and people management. In June 2023 I was promoted to be a home manager for Westport Care Home.

Lekshmi

Lekshmi Ramesh

Job Title: Deputy Manager Joined: 2022

Lekshmi was a nurse in a native place in Kerala India. Lekshmi came to the UK in 2008 and completed her NVQ level 4 in Health and Social care. Lekshmi started her career with Excel Care Holdings in 2008. First, I worked as a team leader and progressed to senior, and now, I am a deputy.

Dhvani

Dhvani Gohil

Job Title: Home Administrator Joined: 2025

Dhvani has been with Excelcare since 2025 and works closely with the management team to support the smooth and efficient running of the home’s administration. She plays an important role in helping to maintain high standards across all areas of the home.

Pelumi

Pelumi Dada

Job Title: Lifestyle Coordinator Joined: 2022

Pelumi has been with Excelcare since September 2022 and is responsible for creating and delivering meaningful, purposeful activities and outings. These are planned through a structured programme, developed in collaboration with people living in the home and their families, to support engagement, wellbeing, and quality of life.

Frequently Asked Questions about Westport Care Home

What types of Care is Westport Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Westport Care Home have?

There are 38 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Westport Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Westport Care Home to the centre of London?

4.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westport Care Home to verify any information. View our terms and conditions. Westport Care Home has an Enhanced Service - more info.