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- Excelcare Westport Care Home







Based in Stepney Green, East London, Westport plays an active part of the local community. The beautiful 41-bed home provides respite care and long-term care for people who require residential, residential dementia and end of life care.
The dedicated team, many of whom live locally, work in partnership with each person who lives at the home, and their loved ones, to encourage residents to keep active and plan their own daily...
Based in Stepney Green, East London, Westport plays an active part of the local community. The beautiful 41-bed home provides respite care and long-term care for people who require residential, residential dementia and end of life care.
The dedicated team, many of whom live locally, work in partnership with each person who lives at the home, and their loved ones, to encourage residents to keep active and plan their own daily routines; making their own choices and supporting people to remain as independent as possible. The home is a place of freedom and respect, where people are supported to have a life well lived, each and every day.
Known for the home-from-home environment, high quality care and a fun and friendly atmosphere, Westport has been rated 'GOOD' by CQC (April 2022). They maintain close contact with the vibrant communities of inner London of Limehouse, Shadwell and Mile End - places many of the residents have lived in throughout their lives.
Care Provided by Excelcare Westport Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 44 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Excelcare Westport Care Home to confirm what's included and get a personalised quote:
Fees shown are starting rates and may vary depending on individual care needs.
Fees include all personal care, meals, activities, all bedding and furniture provided. Laundry services.
The price(s) shown are provided by the care home. Contact Excelcare Westport Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Excelcare
- Private Owned
Person in charge
- Rajiv Mungur (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (38)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (38)
- Couples/Companion Rooms with ensuite Wet Room (3)
Visiting
- Protected mealtimes. 8.45 - 9.45, 12.30 - 13.30 & 17.00 - 18.00
Parking
- Street parking.
Excelcare Westport Care Home Reviews (119)
Excelcare Westport Care Home has a Review Score of 10 (9.990) out of 10, based on 32 reviews in the last 2 years.
Over all time Excelcare Westport Care Home has 119 reviews.
Every thing is very good they give care & compassion my brother is well looked after he wants to stay here.
Every thing is very good they give care & compassion my brother is well looked after he wants to stay here.
Thank you for this positive feedback we are happy to hear your brother likes our home and would want to extend his stay.
Excellent care and a lovely team. Everyone is so kind and caring towards my mother. Special thanks to Peluni, who does a brilliant job organising activities and keeping the residents engaged and active. It's wonderful to see so much going on.
Excellent care and a lovely team. Everyone is so kind and caring towards my mother. Special thanks to Peluni, who does a brilliant job organising activities and keeping the residents engaged and active. It's wonderful to see so much going on.
Our...
Thank you so much for your lovely feedback. It is wonderful to hear that your mum enjoys the activities and engaging with the other people living in the home. Comments like yours truly make our day, and I will be sharing them with the whole Team so that everyone can enjoy hearing them too.Our activities team put a great deal of thought and care into creating opportunities that suit everyone's interests, and your kind words will mean a lot to them.
Please do keep the feedback coming, and if there is anything your mum particularly loves or would like to try, let us know and we will do our best to include it.
The staff are really kind and friendly. I think the difficulties of Parkinson's can bring more challenges than expected, but they did the best they could and they consulted us a lot, which we appreciated.
The staff are really kind and friendly. I think the difficulties of Parkinson's can bring more challenges than expected, but they did the best they could and they consulted us a lot, which we appreciated.
Thank you very much, we always tired to support our resident and make sure they are safe in our care, your feedback will be shared to the whole team.
The care delivered by staff was outstanding.
The care delivered by staff was outstanding.
We are absolutely delighted to hear how well we have supported with his/her Parkinson's care at Westport. Our team takes great pride in tailoring care to each individual's needs, and it means a lot to know this has made such a positive...
Thank you so much for sharing this lovely feedback with us.We are absolutely delighted to hear how well we have supported with his/her Parkinson's care at Westport. Our team takes great pride in tailoring care to each individual's needs, and it means a lot to know this has made such a positive difference.
We will be sure to share your kind words with the team, who work hard every day to ensure our residents feel safe, comfortable, and well cared for.
Thank you again for taking the time to let us know.
All staff around in lounge caring for residents. Staff are aware of my mums needs. Lots of activities for residents to participate in - staff always celebrate birthdays and other days (e.g. football, afternoon tea/ summer BBQ etc.) Families always welcome - Open door Policy
All staff around in lounge caring for residents. Staff are aware of my mums needs. Lots of activities for residents to participate in - staff always celebrate birthdays and other days (e.g. football, afternoon tea/ summer BBQ etc.) Families always welcome - Open door Policy
Thank you for taking the time to share such positive feedback with us. We're delighted to hear you feel welcome and at home at Westport. Your kind words will be shared with the whole team.
I would like to express my gratitude to all the hard working staff at westport care home. A very special thanks to Artur, Lekshmi (a deputy manager) Raj, and George.
I would like to express my gratitude to all the hard working staff at westport care home. A very special thanks to Artur, Lekshmi (a deputy manager) Raj, and George.
Thank you for your feedback, we will continue to support all our Residents.
thank you very much to all the staff at westport care home, they all do a fantastic job looking after all the residents
thank you very much to all the staff at westport care home, they all do a fantastic job looking after all the residents
Thank you for your positive Feedback, this will be shared to the team..
The staff at Westport are all amazing! My uncle is a very nervous person, but since being at Westport, he has completely come out of himself and has told us he never wants to leave. He is so happy thanks to the care of all the staff and we appreciate you all! Thank you.
The staff at Westport are all amazing! My uncle is a very nervous person, but since being at Westport, he has completely come out of himself and has told us he never wants to leave. He is so happy thanks to the care of all the staff and we appreciate you all! Thank you.
Thank you for taking the time to leave your lovely comment of our home and our team - it means a lot to us.
Westport Care Home is a fantastic place that provides excellent care to my uncle. The staff are very caring and attentive and make my uncle and family feel very comfortable.
Westport Care Home is a fantastic place that provides excellent care to my uncle. The staff are very caring and attentive and make my uncle and family feel very comfortable.
Thank you and is great to hear your positive feedback. This We will shared with our team members
I attended today's meeting for relatives with my husband. All aspects of care were covered, including health, doctors and dentistry, catering, activities, and days out. Much has been planned for the coming months. The meeting took place outside in the well-kept garden, and refreshments were...
I attended today's meeting for relatives with my husband. All aspects of care were covered, including health, doctors and dentistry, catering, activities, and days out. Much has been planned for the coming months. The meeting took place outside in the well-kept garden, and refreshments were available. An excellent meeting. Thank you to all who attended. I'm certainly impressed with everything at Westport Care Home and couldn't be happier that my brother-in-law is living at this home - it really is 'homely'. A massive thank you to all the staff. It was great to meet the handyman, who has done so much to help my brother-in-law.
Thank you so much for your kind and thoughtful feedback.
We are delighted to hear that you and your husband enjoyed today's relatives' meeting and found it informative and enjoyable. It was wonderful to be able to hold the meeting in our garden and share with families the plans and activities we...
Thank you so much for your kind and thoughtful feedback.
We are delighted to hear that you and your husband enjoyed today's relatives' meeting and found it informative and enjoyable. It was wonderful to be able to hold the meeting in our garden and share with families the plans and activities we have arranged for the coming months.
Your comments about the home, our staff, and the care provided mean a great deal to us. We are especially pleased that you feel your brother-in-law is happy and comfortable here, as creating a warm, homely environment is at the heart of everything we do.
Your kind words will be shared to all of our team, including our handyman, who will be thrilled to know that his hard work and support have been appreciated.
Thank you once again for your support and for taking the time to share your experience. We are grateful to have such wonderful families as part of our Westport..
The review was a relatives meeting attended by members of staff and a few relatives. General outlook of what is going on at the care home: health, welfare, food, and activities were all discussed.
The review was a relatives meeting attended by members of staff and a few relatives. General outlook of what is going on at the care home: health, welfare, food, and activities were all discussed.
Thank you for attending our Relatives, we will share this feedback to the team.
Absolutely great, very professional and always greeted with a smile, also very helpful for example, I asked for a parking permit, and she advised me to check the street as there was ongoing work on the street, in many others, very accommodating. All care homes should have a receptionist like Dhvani.
Absolutely great, very professional and always greeted with a smile, also very helpful for example, I asked for a parking permit, and she advised me to check the street as there was ongoing work on the street, in many others, very accommodating. All care homes should have a receptionist like Dhvani.
Thank you for this positive feedback, this will be shared to the Team..
Lovely care home with excellent staff who are very caring and friendly.
Lovely care home with excellent staff who are very caring and friendly.
Thank you for your lovely positive feedback. This will be shared with the Team member.
My mum is well cared for and staff are aware of her needs. Staff are loving and friendly and attentive to residents. Activities are ongoing and residents are encouraged to participate (no matter their ability). The home is always clean and fresh. I am extremely satisfied with my mum's care.
My mum is well cared for and staff are aware of her needs. Staff are loving and friendly and attentive to residents. Activities are ongoing and residents are encouraged to participate (no matter their ability). The home is always clean and fresh. I am extremely satisfied with my mum's care.
We are happy to know that your mum is receiving good care at Westport . This positive feedback will be shared with the team.
Excellent care home. Wonderful staff.
Excellent care home. Wonderful staff.
Thank you for your Feedback. We will share this with the Team.
Fantastic, welcoming care home - so pleased we found it.
Fantastic, welcoming care home - so pleased we found it.
Thank you for your positive feedback and we are pleased you have choose Westport ( Excelcare).
Came to Christmas Party. Staff me me feel very welcome. Mum and myself had a nice time.
Came to Christmas Party. Staff me me feel very welcome. Mum and myself had a nice time.
Thank you very much for your Feedback, we are very delighted that you both enjoyed. This review will be shared to the Team..
Westport Care Home has a very strong leadership dedicated to doing their best for every resident. The staff appear to be well trained and very attentive to the residents with their approach to care. They have varied activities, and consideration is given to individual needs and capabilities...
Westport Care Home has a very strong leadership dedicated to doing their best for every resident. The staff appear to be well trained and very attentive to the residents with their approach to care. They have varied activities, and consideration is given to individual needs and capabilities regarding food. There is a strong emphasis on earth residents' dignity, safety and choice.
Thank you so much for taking the time to give us this review. It really means a lot to us to receive such wonderful feedback. This will be shared with team members.
The staff at Westport are excellent. My mother receives great care in a very open and relaxed environment. My mother is able to wander within the property and the open surrounding garden spaces. This suits my mum very well as she is a very active person.
The staff at Westport are excellent. My mother receives great care in a very open and relaxed environment. My mother is able to wander within the property and the open surrounding garden spaces. This suits my mum very well as she is a very active person.
West port Care Home is a good care home. Residents are well looked after and the home is nice and clean. The home has welcoming atmosphere and good home cooked food is served plentiful.
West port Care Home is a good care home. Residents are well looked after and the home is nice and clean. The home has welcoming atmosphere and good home cooked food is served plentiful.
Thank you for your positive feedback. This will be shared with the whole Team..
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 December 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (29) & Events (0)
- 12 Oct 2026
Team Appreciation Celebration Our Team Appreciation Celebration was a wonderful opportunity to come together, celebrate our amazing team and recognise the dedication, kindness and care they bring every day. Everyone...
- 08 Sep 2026
Our Summer BBQ was a lovely opportunity for everyone to come together, enjoy delicious food and refreshments, listen to music and make the most of the beautiful summer weather. There...
- 05 Aug 2026
John spent time creating a beautiful painting for a member of staff as a thoughtful gift. His kindness and creativity made the gesture especially meaningful and brought a smile to...
There are no upcoming events for Excelcare Westport Care Home.
Awards / Recognitions (15)
- 30 Jan 2026Recipient: Excelcare Westport Care Home
- 30 Jan 2026Recipient: Excelcare
- 31 Jan 2025Recipient: Excelcare
Accreditations
There are no accreditations posted yet for Excelcare Westport Care Home.
Meet the Team (4)

Originally from Mauritius, Rajiv came to the UK and did a Diploma in Hospitality Management and Guest Relationships in 2004. I joined Excel Care as a...
Originally from Mauritius, Rajiv came to the UK and did a Diploma in Hospitality Management and Guest Relationships in 2004. I joined Excel Care as a Unit Manager in 2015 and managed one whole floor which consisted of people living with Dementia. Rajiv was well-positioned to meet the challenging needs of people living with Dementia and built empathetic relationships with the patients. In 2019, Rajiv was promoted to Support Operation Manager for the same company which required a high level of delegation and people management. In June 2023 I was promoted to be a home manager for Westport Care Home.

Lekshmi was a nurse in a native place in Kerala India. Lekshmi came to the UK in 2008 and completed her NVQ level 4 in Health and Social care....
Lekshmi was a nurse in a native place in Kerala India. Lekshmi came to the UK in 2008 and completed her NVQ level 4 in Health and Social care. Lekshmi started her career with Excel Care Holdings in 2008. First, I worked as a team leader and progressed to senior, and now, I am a deputy.

Dhvani has been with Excelcare since 2025 and works closely with the management team to support the smooth and efficient running of the home’s...
Dhvani has been with Excelcare since 2025 and works closely with the management team to support the smooth and efficient running of the home’s administration. She plays an important role in helping to maintain high standards across all areas of the home.

Pelumi has been with Excelcare since September 2022 and is responsible for creating and delivering meaningful, purposeful activities and outings....
Pelumi has been with Excelcare since September 2022 and is responsible for creating and delivering meaningful, purposeful activities and outings. These are planned through a structured programme, developed in collaboration with people living in the home and their families, to support engagement, wellbeing, and quality of life.
Frequently Asked Questions about Excelcare Westport Care Home
How much does Excelcare Westport Care Home cost?
The care home lists weekly fees per person from £1,470 for residential care (respite from £1,470) and from £1,470 for residential dementia care (respite from £1,470). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority.
What types of Care is Excelcare Westport Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Excelcare Westport Care Home have?
There are 38 Single Rooms and 3 Couples/Companion Rooms.
What are the Facilities & Services at Excelcare Westport Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Excelcare Westport Care Home to the centre of London?
4.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Westport Care Home to verify any information. View our terms and conditions. Excelcare Westport Care Home has an Enhanced Service -what an Enhanced Service includes.
