Based in Stepney Green, East London, Westport plays an active part of the local community. The beautiful 41-bed home provides respite care and long-term care for people who require residential, residential dementia and end of life care.
The dedicated team, many of whom live locally, work in partnership with each person who lives at the home, and their loved ones, to encourage residents to keep active and plan their own daily...
Care Provided by Excelcare Westport Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 44 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: from £1,400
- Self-Funded Residential Dementia Care: from £1,450
- RESPITE Self-Funded Residential Care: from £1,400
- RESPITE Self-Funded Residential Dementia Care: from £1,450
Fees include all personal care, meals, activities, all bedding and furniture provided. Laundry services.
Contact Excelcare Westport Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
-
NHS Continuing Healthcare (CHC)
Good to Know
Group/Owner
- Excelcare
- Private Owned
Person in charge
- Rajiv Mungur (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (38)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (38)
- Couples/Companion Rooms with ensuite Wet Room (3)
Visiting
- Protected mealtimes. 8.45 - 9.45, 12.30 - 13.30 & 17.00 - 18.00
Parking
- Street parking.
Excelcare Westport Care Home Reviews (115)
Excelcare Westport Care Home has a Review Score of 10 (9.989) out of 10, based on 30 reviews in the last 2 years.
Over all time Excelcare Westport Care Home has 115 reviews.
My dad is well looked after, his medical care, personal care and welfare are good. Staff are friendly and welcoming and have shown an interest in my dads past and listened to him well.
They always make time for all service users.
All areas kept clean and tidy.
It was important for my mother to move to a care home in the area she knows.
After a long hospital stay, she moved into Westport Care Centre. She is being well cared for by the excellent staff. She has a well-appointed room.
My family member was given excellent service and would recommend anyone to come to the home without any hesitation if they needed a home for a family member.
Mum is happy and healthy at the Centre. She is not really aware of her circumstances but likes the staff and has a rapport with them. When she has a problem it is sorted out.
Could not recommend a care centre more highly.
Westport Care Home has tremendously friendly and professional staff. The home is clean and tidy with a great atmosphere.
They have gone above and beyond to look after my ex-husband since he has come to stay at Westport Care Centre. He gets great care.
All the carers are helpful and friendly and the manager is very good and friends as well. The rooms are very clean. I have my dad in this home. He's got all good people there that are looking after him very well.
Ginger the cat is a nice addition.
I cannot praise the daytime staff at this home enough. They try to do everything possible, to make life more comfortable for my brother. It has been a very stressful time, for him especially, and for us as a family, but the care staff here really helped him feel at ease. He is not the easiest of people to try and help, as he has always been independent, but the staff would always greet him with a smile.
Laundry is regularly done and returned, fresh and clean.
I haven't been present at any mealtimes so cannot comment on food.
Staff seem very helpful and friendly.
Excellent care home.
My sister is a resident and is very well looked after. They have also recently taken in her husband and he is also very well looked after. I also told the manager that I would be happy to be a resident there should the need arise.
Have cared for my brother for the past 5 years and I am happy with him being at Westport. Staff always notify me of any concerns and keep me up to date with everything. I have spent the last couple of Christmas days there with everyone and the atmosphere, food and everything was lovely. I would recommend Westport to anyone that needs a care home for their loved one. My husband's father (we wanted him to spend his last days at Westport) received end of life care there and it was a dignified and caring death.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 December 2018- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (34) & Events (0)
- Posted: Monday 20 Jul 2026This incredible achievement is a testament to the dedication, compassion, and hard work of our amazing team, who strive every day to create a warm, welcoming, and supportive home for...
- Posted: Wednesday 08 Jul 2026It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
- Posted: Wednesday 01 Jul 2026Our home came alive with World Cup excitement! ????? Residents and team members enjoyed a fantastic day together, sharing smiles, great company, and the excitement of the beautiful game. Moments...
There are no upcoming events for Excelcare Westport Care Home.
Awards / Recognitions (15)
- Recipient: Excelcare Westport Care HomeDate: Friday 30 Jan 2026
- Recipient: ExcelcareDate: Friday 30 Jan 2026
- Recipient: ExcelcareDate: Friday 31 Jan 2025
Meet the Team (4)
Originally from Mauritius, Rajiv came to the UK and did a Diploma in Hospitality Management and Guest Relationships in 2004. I joined Excel Care as a Unit Manager in 2015 and managed one whole floor which consisted of people living with Dementia. Rajiv was well-positioned to meet the challenging needs of people living with Dementia and built empathetic relationships with the patients. In 2019, Rajiv was promoted to Support Operation Manager for the same company which required a high level of delegation and people management. In June 2023 I was promoted to be a home manager for Westport Care Home.
Lekshmi was a nurse in a native place in Kerala India. Lekshmi came to the UK in 2008 and completed her NVQ level 4 in Health and Social care. Lekshmi started her career with Excel Care Holdings in 2008. First, I worked as a team leader and progressed to senior, and now, I am a deputy.
Dhvani has been with Excelcare since 2025 and works closely with the management team to support the smooth and efficient running of the home’s administration. She plays an important role in helping to maintain high standards across all areas of the home.
Pelumi has been with Excelcare since September 2022 and is responsible for creating and delivering meaningful, purposeful activities and outings. These are planned through a structured programme, developed in collaboration with people living in the home and their families, to support engagement, wellbeing, and quality of life.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Westport Care Home to verify any information. View our terms and conditions. Excelcare Westport Care Home has an Enhanced Service - more info.