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- Excelcare Westport Care Home







Based in Stepney Green, East London, Westport plays an active part of the local community. The beautiful 41-bed home provides respite care and long-term care for people who require residential, residential dementia and end of life care.
The dedicated team, many of whom live locally, work in partnership with each person who lives at the home, and their loved ones, to encourage residents to keep active and plan their own daily...
Based in Stepney Green, East London, Westport plays an active part of the local community. The beautiful 41-bed home provides respite care and long-term care for people who require residential, residential dementia and end of life care.
The dedicated team, many of whom live locally, work in partnership with each person who lives at the home, and their loved ones, to encourage residents to keep active and plan their own daily routines; making their own choices and supporting people to remain as independent as possible. The home is a place of freedom and respect, where people are supported to have a life well lived, each and every day.
Known for the home-from-home environment, high quality care and a fun and friendly atmosphere, Westport has been rated 'GOOD' by CQC (April 2022). They maintain close contact with the vibrant communities of inner London of Limehouse, Shadwell and Mile End - places many of the residents have lived in throughout their lives.
Care Provided by Excelcare Westport Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 44 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Excelcare Westport Care Home to confirm what's included and get a personalised quote:
Fees shown are starting rates and may vary depending on individual care needs.
Fees include all personal care, meals, activities, all bedding and furniture provided. Laundry services.
The price(s) shown are provided by the care home. Contact Excelcare Westport Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Excelcare
- Private Owned
Person in charge
- Rajiv Mungur (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (38)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (38)
- Couples/Companion Rooms with ensuite Wet Room (3)
Visiting
- Protected mealtimes. 8.45 - 9.45, 12.30 - 13.30 & 17.00 - 18.00
Parking
- Street parking.
Excelcare Westport Care Home Reviews (118)
Excelcare Westport Care Home has a Review Score of 10 (9.989) out of 10, based on 31 reviews in the last 2 years.
Over all time Excelcare Westport Care Home has 118 reviews.
Great person-centred approach, can see some very good relationships with the residents that live there.
Great person-centred approach, can see some very good relationships with the residents that live there.
I have been impressed with the management, food and cleanliness of this care home. The staff are very kind and attentive to the residents and they have been so for the last four years that I have been visiting.
I have been impressed with the management, food and cleanliness of this care home. The staff are very kind and attentive to the residents and they have been so for the last four years that I have been visiting.
The manager put on a Christmas party on 14th December 2018 for all residents and their families. What can I say, this was a very well organized party, top class entertainment, top class good food everyone enjoyed themselves, This care home is the best I've seen in 40 years of working in care and my...
The manager put on a Christmas party on 14th December 2018 for all residents and their families. What can I say, this was a very well organized party, top class entertainment, top class good food everyone enjoyed themselves, This care home is the best I've seen in 40 years of working in care and my mother is very well looked after here, thank you all for being the best.
My dad is well looked after, his medical care, personal care and welfare are good. Staff are friendly and welcoming and have shown an interest in my dads past and listened to him well.
My dad is well looked after, his medical care, personal care and welfare are good. Staff are friendly and welcoming and have shown an interest in my dads past and listened to him well.
They always make time for all service users.
All areas kept clean and tidy.
They always make time for all service users.
All areas kept clean and tidy.
It was important for my mother to move to a care home in the area she knows.
After a long hospital stay, she moved into Westport Care Centre. She is being well cared for by the excellent staff. She has a well-appointed room.
It was important for my mother to move to a care home in the area she knows.
After a long hospital stay, she moved into Westport Care Centre. She is being well cared for by the excellent staff. She has a well-appointed room.
My family member was given excellent service and would recommend anyone to come to the home without any hesitation if they needed a home for a family member.
My family member was given excellent service and would recommend anyone to come to the home without any hesitation if they needed a home for a family member.
Mum is happy and healthy at the Centre. She is not really aware of her circumstances but likes the staff and has a rapport with them. When she has a problem it is sorted out.
Mum is happy and healthy at the Centre. She is not really aware of her circumstances but likes the staff and has a rapport with them. When she has a problem it is sorted out.
Could not recommend a care centre more...
Could not recommend a care centre more highly.
Westport Care Home has tremendously friendly and professional staff. The home is clean and tidy with a great atmosphere.
Westport Care Home has tremendously friendly and professional staff. The home is clean and tidy with a great atmosphere.
They have gone above and beyond to look after my ex-husband since he has come to stay at Westport Care Centre. He gets great care.
They have gone above and beyond to look after my ex-husband since he has come to stay at Westport Care Centre. He gets great care.
All the carers are helpful and friendly and the manager is very good and friends as well. The rooms are very clean. I have my dad in this home. He's got all good people there that are looking after him very well.
All the carers are helpful and friendly and the manager is very good and friends as well. The rooms are very clean. I have my dad in this home. He's got all good people there that are looking after him very well.
My experience of Westport is entirely positive. I am an only child and Westport has released me from the anxiety of my mothers well being as her dementia increases. She knows she is liked and well cared for, she often tells me so. Westport has a relaxed, caring atmosphere, the staff are kind and...
Ginger the cat is a nice addition.
I cannot praise the daytime staff at this home enough. They try to do everything possible, to make life more comfortable for my brother. It has been a very stressful time, for him especially, and for us as a family, but the care staff here really helped him feel at ease. He is not the easiest of...
I cannot praise the daytime staff at this home enough. They try to do everything possible, to make life more comfortable for my brother. It has been a very stressful time, for him especially, and for us as a family, but the care staff here really helped him feel at ease. He is not the easiest of people to try and help, as he has always been independent, but the staff would always greet him with a smile.
Laundry is regularly done and returned, fresh and clean.
I haven't been present at any mealtimes so cannot comment on food.
Staff seem very helpful and friendly.
Laundry is regularly done and returned, fresh and clean.
I haven't been present at any mealtimes so cannot comment on food.
Staff seem very helpful and friendly.
Excellent care home.
Excellent care home.
My sister is a resident and is very well looked after. They have also recently taken in her husband and he is also very well looked after. I also told the manager that I would be happy to be a resident there should the need arise.
My sister is a resident and is very well looked after. They have also recently taken in her husband and he is also very well looked after. I also told the manager that I would be happy to be a resident there should the need arise.
Have cared for my brother for the past 5 years and I am happy with him being at Westport. Staff always notify me of any concerns and keep me up to date with everything. I have spent the last couple of Christmas days there with everyone and the atmosphere, food and everything was lovely. I would...
Have cared for my brother for the past 5 years and I am happy with him being at Westport. Staff always notify me of any concerns and keep me up to date with everything. I have spent the last couple of Christmas days there with everyone and the atmosphere, food and everything was lovely. I would recommend Westport to anyone that needs a care home for their loved one. My husband's father (we wanted him to spend his last days at Westport) received end of life care there and it was a dignified and caring death.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 December 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (28) & Events (0)
- 08 Sep 2026
Our Summer BBQ was a lovely opportunity for everyone to come together, enjoy delicious food and refreshments, listen to music and make the most of the beautiful summer weather. There...
- 05 Aug 2026
John spent time creating a beautiful painting for a member of staff as a thoughtful gift. His kindness and creativity made the gesture especially meaningful and brought a smile to...
- 05 Aug 2026
We spent the day at Southend Beach enjoying the fresh sea air, beautiful coastal views, and wonderful company. It was a lovely day to be outdoors, and the change of...
There are no upcoming events for Excelcare Westport Care Home.
Awards / Recognitions (15)
- 30 Jan 2026Recipient: Excelcare Westport Care Home
- 30 Jan 2026Recipient: Excelcare
- 31 Jan 2025Recipient: Excelcare
Accreditations
There are no accreditations posted yet for Excelcare Westport Care Home.
Meet the Team (4)

Originally from Mauritius, Rajiv came to the UK and did a Diploma in Hospitality Management and Guest Relationships in 2004. I joined Excel Care as a...
Originally from Mauritius, Rajiv came to the UK and did a Diploma in Hospitality Management and Guest Relationships in 2004. I joined Excel Care as a Unit Manager in 2015 and managed one whole floor which consisted of people living with Dementia. Rajiv was well-positioned to meet the challenging needs of people living with Dementia and built empathetic relationships with the patients. In 2019, Rajiv was promoted to Support Operation Manager for the same company which required a high level of delegation and people management. In June 2023 I was promoted to be a home manager for Westport Care Home.

Lekshmi was a nurse in a native place in Kerala India. Lekshmi came to the UK in 2008 and completed her NVQ level 4 in Health and Social care....
Lekshmi was a nurse in a native place in Kerala India. Lekshmi came to the UK in 2008 and completed her NVQ level 4 in Health and Social care. Lekshmi started her career with Excel Care Holdings in 2008. First, I worked as a team leader and progressed to senior, and now, I am a deputy.

Dhvani has been with Excelcare since 2025 and works closely with the management team to support the smooth and efficient running of the home’s...
Dhvani has been with Excelcare since 2025 and works closely with the management team to support the smooth and efficient running of the home’s administration. She plays an important role in helping to maintain high standards across all areas of the home.

Pelumi has been with Excelcare since September 2022 and is responsible for creating and delivering meaningful, purposeful activities and outings....
Pelumi has been with Excelcare since September 2022 and is responsible for creating and delivering meaningful, purposeful activities and outings. These are planned through a structured programme, developed in collaboration with people living in the home and their families, to support engagement, wellbeing, and quality of life.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Westport Care Home to verify any information. View our terms and conditions. Excelcare Westport Care Home has an Enhanced Service -what an Enhanced Service includes.
