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- Excelcare Peartree Care Home







Peartree is a beautiful, purpose-built care home close to Sydenham town centre in South East London.
Warm and friendly, they are extremely proud of their excellent reputation for offering exceptional standards of respite care and long-term residential care, residential dementia care, frail nursing care and end of life care.
The spacious, modern home is tastefully decorated and well known for its open and welcoming environment where residents and team members, many of...
Care Provided by Excelcare Peartree Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The nursing costs include costs for Funded Nursing Care (FNC) which will be refunded if it is granted by Essex Continuing Health Care. FNC is currently £235.88. Fee may increase with complex cases.
- 24-7 person-centred care and support
- A spacious bedroom (65 en-suite)
- A variety of home-made, nutritious meals
- Catering for special diets
- Room service
- Daily activities and entertainment
- Wi-Fi access
- Laundry and ironing
- Housekeeping and maintenance
- All utility bills excluding a private telephone & internet line
- Help to move in
- Chiropody
- Podiatry
- Opticians
- Physiotherapy
- Escort to hospital appointments
- Hairdressing
- Day trips to local attractions
- Newspapers & Magazines
The price(s) shown are provided by the care home. Contact Excelcare Peartree Care Home for full pricing details and T&Cs.
Contact Excelcare Peartree Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Excelcare
- Private Owned
Person in charge
- Adam Tallis(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1997
- Last Refurbishment: 2017
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (69)
Visiting
- The home has a protected meal times policy. Please call and enquire before visiting to avoid meal times.
Parking
- Free parking area.
Excelcare Peartree Care Home Reviews (146)
Excelcare Peartree Care Home has a Review Score of 10 (9.953) out of 10, based on 51 reviews in the last 2 years.
Over all time Excelcare Peartree Care Home has 146 reviews.
Great care home, Nan loves it here. lovely staff. great activities. love that they get family involved all the time. easy to come in and see family.
Thank you so much for your lovely review! We're delighted to hear that your Nan is so happy here. It means a great deal to our team to know that you appreciate the care, activities, and family involvement we provide. Creating a welcoming environment where loved ones can easily visit and feel part...
Thankyou Peartree.
Regards, Nick
Thank you so much for your lovely review. It means a great deal to all of us to know that Mum is happy and well cared for, and that we've been able to give your family peace of mind. Our team is passionate about providing a safe, caring, and welcoming home for every resident, so your kind words are truly appreciated. Thank you for trusting us with Mums care.
Everyone is friendly and happy.
Thank you for taking the time to leave such a lovely review. We are delighted to hear that you found everyone to be friendly and happy. Creating a warm, welcoming and positive environment for our residents, their families and visitors is something we all strive for every day. Your kind words mean a great deal to the whole team and we truly appreciate your support.
Such loving care in a beautiful room. Lots of activities.
Thank you so much for your kind words. We're delighted to hear that you appreciated the loving care provided by our team, as well as the beautiful surroundings and range of activities on offer. Creating a warm, engaging, and supportive environment for our residents is at the heart of everything we...
The residents were treated with dignity and the home feels welcoming and safe.
The environment appeared well-maintained and conducive to the residents wellbeing, while communication with families were handled in a clear and supportive manner.
Thank you for your kind words. It is wonderful to hear that you found our staff to be caring, attentive, and consistent in the support they provide. We strive to create an environment where every resident feels valued, respected, and safe, so it is especially rewarding to know that this was...
The care home staff have been really helpful to me in understanding her behaviour - she was not always easy and often rude to me and blamed me for locking her up. She always wanted to go home and this went through the specialist court. It was agreed she could not care for herself safely. Over time I saw that her dementia had increased. I am very happy with the care and support she is given - and bit by bit she has been encouraged to get involved in the excellent entertainment activity sessions etc. She is very well supported to maintain good cleanliness routine and the medical care is great. Food is very good and meal times sociable
Thank you for taking the time to share your experience and for your kind words about our home and team. We appreciate that the journey following your sister's stroke and dementia diagnosis has been challenging, and we are grateful for the trust you have placed in us over the past three years.
It...
The staff have shown genuine compassion, professionalism, and dedication to every resident. The environment is warm, welcoming, clean, and feels like a true home rather than just a facility.
The activities, meals, and overall standard of care are exceptional, creating a positive and supportive atmosphere for everyone.
I would not hesitate to recommend this care home to anyone seeking professional, compassionate, and reliable care for a family member!
Our team works hard to provide compassionate, person-centred care and to create a warm, welcoming environment where residents feel safe, valued,...
I am treated well and satisfactory by staff.
Thank you very much for your 5-star review. We are delighted to hear that you feel you are treated well and are happy with the support provided by our staff. Ensuring our residents feel respected, valued, and well cared for is very important to us, and your feedback means a great deal to the team. Thank you for taking the time to share your experience.
Very good and caring staffs. Always looking after the resident.
Thank you so much for taking the time to leave feedback. Our priority is always our residents and the team are dedicated to give the very best care they can.
I really enjoy volunteering at Peartree Care Home, as a one to one spiritual support to the residents.
The staff are kind and attentive, the residents are cared for with the dignity and respect. It is a warm and friendly environment, and I am proud to support the work they do.
Thank you very much for your kind words and for the time and dedication you give to supporting our residents. We are truly grateful for your contribution, particularly the one-to-one spiritual support you provide, which is so valuable to those in our care.
It is wonderful to hear that you find...
Peartree Care Home is a very pleasant and caring place to be associated with. It's a friendly and welcoming environment. The staff appeared caring and loving towards the clients.
Your feedback is greatly appreciated and will be shared with the team
Brilliant home. Everyone friendly.
Thank you for sharing your thoughts - we're delighted to hear you enjoyed the home and found everyone friendly
The general consensus on care homes is that they are boring, mundane places with nothing much going on.
When it comes to Peartree they are vibrant full of energy no 2 days are the same. Activities in abundance smiles all round. The staff are friendly the residents are happy, and the volunteers are dedicated and enthusiastic.
Thank you for your kind words about Peartree. We're very proud of the vibrant and positive environment we strive to create, and it's always rewarding to hear that our efforts are reflected in the experiences of our residents, staff, and volunteers
Mum is safe, happy and has improved since arriving in July 2025.
We're so pleased that you've found the team caring and approachable, and that your mum is enjoying the activities and visits...
Families are welcomed, with open visiting
Thank you so much for your kind words! We're delighted to hear that you've had a positive experience with our caring staff, quality food, strong security, and the wide range of activities available to residents. We truly value our welcoming approach to families and open visiting, as community and...
I think the staff at Peartree are marvelous especially when they are kind and friendly.
Thank you so much for your kind words. We're delighted to hear that you find the staff at Peartree marvelous. Providing a warm, friendly, and welcoming experience is very important to us, and your feedback means a great deal to the whole team. We truly appreciate you taking the time to share your thoughts
Cannot fault the home in any way, the staff go out of their way to accommodate patients and relatives. First class service.
Thank you so much for taking the time to review Peartree we are so pleased that you are happy with our home.
You can't find any faults with this care home. The staff are always very friendly and helpful. Everywhere is clean, tidy, and sweet smelling. Everyone is cared for with care.
Thank you so much for taking the time to review Peartree. It really helps prospective enquires find a care setting for there loved one.
We will pass on your comments to the team.
This is Peartree. Take love and loyalty. Mix it thoroughly with faith. Blend it with tenderness, kindness and understanding. Add friendship and hope. Sprinkle abundantly with laughter. Bake it with sunshine. Serve daily with generous helpings.
Thank you for this beautifully written review. Your words feel like a recipe for joy, and we're honored you shared it with us. We're grateful for your kindness and hope every visit continues to bring warmth and sunshine.
I cannot recommend Pear Tree enough. From the moment we visited, it was clear that the wellbeing and comfort of the residents are the top priority. The staff are exceptionally kind, compassionate, and attentive, always going above and beyond to make sure each resident feels valued and cared for.
The facilities are modern, spotless, and well-maintained, creating a warm and welcoming environment. There are plenty of activities and social opportunities tailored to residents' interests, which really helps to keep them engaged and happy. Meals are nutritious, freshly prepared, and served with care, catering well to individual dietary needs.
Communication with families is excellent; staff are approachable and provide regular updates, giving peace of mind that loved ones are in safe hands. The level of professionalism combined with genuine warmth makes this nursing home feel more like a supportive community than just a care facility. We are incredibly grateful.
Thank you so much for your wonderful feedback. We truly appreciate you taking the time to share your experience.
At Peartree, resident wellbeing is at the centre of everything we do, and it means a great deal to know this came across. Our team works hard to provide compassionate care, so your...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 March 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (10) & Events (0)
- 08 Jul 2026
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
- 06 Jan 2026
Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
- 02 Jul 2025
At Excelcare, we believe in celebrating love, identity, and inclusion, and this Pride Month was one to remember! Throughout June, our care homes came alive with colour, laughter, music, and...
There are no upcoming events for Excelcare Peartree Care Home.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Excelcare Peartree Care Home
- 30 Jan 2026Recipient: Excelcare
- 31 Jan 2025Recipient: Excelcare Peartree Care Home
Meet the Team (4)

Adam joined Excelcare in February 2025. His move into care came after navigating my way through choosing a home for his grandmother who had been diagnosed with dementia with Lewy bodies.
In 2018 he joined Bupa as a Home Manager and has worked in care since. Adam has a passion for providing person centred quality care to his residents and support to families.
Adam enjoys cooking, traveling to explore new cultures and cuisines along with spending time with his godchildren.
Adam Tallis BEM

Romaine comes from a background of Nursing and has progressed through the team and become Clinical Lead of the home. She joined Excelcare in 2024. Since joining the company, she has worked hard to provide the best care for all residents.
Romaine is a caring and passionate individual who always puts the needs of the residents and her team first and will do all she can to help Peartree thrive.

Sarah started with the home in 2024 as our Home Administrator and has taken to the role.
Sarah has a background in Customer Service from working with Children and Teenagers for many years.
She brings a smile and a welcoming, positive attitude to the home that promotes well-being within the home.

Marva provides opportunities for meaningful and purposeful activities and outings planned through a structured programme following discussions with residents and families.
Frequently Asked Questions about Excelcare Peartree Care Home
What types of Care is Excelcare Peartree Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Excelcare Peartree Care Home have?
There are 70 Single Rooms.
What are the Facilities & Services at Excelcare Peartree Care Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Excelcare Peartree Care Home to the centre of London?
7.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Peartree Care Home to verify any information. View our terms and conditions. Excelcare Peartree Care Home has an Enhanced Service -more info.
