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Excelcare Peartree Care Home

195/199 Sydenham Road, Sydenham, London SE26 5HF
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Excelcare Peartree Care Home, London
Excelcare Peartree Care Home, London
Excelcare Peartree Care Home, London

Peartree is a beautiful, purpose-built care home close to Sydenham town centre in South East London.

Warm and friendly, they are extremely proud of their excellent reputation for offering exceptional standards of respite care and long-term residential care, residential dementia care, frail nursing care and end of life care.

The spacious, modern home is tastefully decorated and well known for its open and welcoming environment where residents and team members, many of...  

Care Provided by Excelcare Peartree Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,750From £1,750
Residential Dementia CareFrom £1,750From £1,750
Nursing CareFrom £1,985From £1,985
Nursing Dementia CareFrom £1,985From £1,985

The nursing costs include costs for Funded Nursing Care (FNC) which will be refunded if it is granted by Essex Continuing Health Care. FNC is currently £235.88. Fee may increase with complex cases.

What’s included
- 24-7 person-centred care and support
- A spacious bedroom (65 en-suite)
- A variety of home-made, nutritious meals
- Catering for special diets
- Room service
- Daily activities and entertainment
- Wi-Fi access
- Laundry and ironing
- Housekeeping and maintenance
- All utility bills excluding a private telephone & internet line

- Help to move in

What’s available (at an additional charge)
- Chiropody
- Podiatry
- Opticians
- Physiotherapy
- Escort to hospital appointments
- Hairdressing
- Day trips to local attractions

- Newspapers & Magazines

Contact Excelcare Peartree Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Adam Tallis(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1997
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (70)
  • Single Rooms with ensuite Wet Room (69)

Visiting

  • The home has a protected meal times policy. Please call and enquire before visiting to avoid meal times.

Parking

  • Free parking area.

Excelcare Peartree Care Home Reviews (146)

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10

Excelcare Peartree Care Home has a Review Score of 10 (9.953) out of 10, based on 51 reviews in the last 2 years. Over all time Excelcare Peartree Care Home has 146 reviews.

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Review from A M (Son of Resident) published on 22 June 2023 Submitted via Postal Card
Overall Experience

The staff at Peartree have been wonderful when Mum was looked after there. I would recommend this care home to anyone who has dementia.

Reply from Susan Deol, Home Manager at Excelcare Peartree Care Home
We are pleased to hear of your positive feedback, thank you very much for your review and compliments to the team.

This is highly appreciated, we will share this with all our team members.

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Review from Tom S (Friend of Resident) published on 13 June 2023 Submitted via Website
Overall Experience

I've been visiting my neighbour at Peartree Care Home Sydenham for the last year and I'm impressed with the quality of the accommodation, care and helpfulness of the staff. They put on lovely events with party food and live music. The parties for the jubilee and the coronation were amazing. The residents appear to be well cared for and happy. The food looks good too. The place is always spotlessly clean.

Reply from Susan Deol, Home Manager at Excelcare Peartree Care Home
We are pleased to hear of your positive feedback, thank you very much for your review and compliments to the team.

This is highly appreciated, we will share this with our team members.

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No Rating
Review from N T (Sister of Resident) published on 8 June 2023 Submitted via Postal Card
Overall Experience
Everyone here is professional and dedicated. Management is super and friendly.
The doctor is a young man with a beautiful heart, with a compassionate attitude, always smiling and loved by patients - my sister thinks he is a son from heaven.

I love this place. I'll give it 100%.

Reply from Susan Deol, Home Manager at Excelcare Peartree Care Home
We are pleased to hear of your positive feedback, thank you very much for your review and compliments to the team.
We will also share the lovely feedback with the doctor on his next visit to the home.

This is highly appreciated, we will share this with all our team members.

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Review from Deborah R (Partner of Resident) published on 25 May 2023 Submitted via Postal Card
Overall Experience
My partner seems happy since he came here 6 weeks ago.

He is well looked after. Good food. Excellent care.

Reply from Susan Deol, Home Manager at Excelcare Peartree Care Home
We are pleased to hear of your positive feedback, thank you very much for your review and compliments to the team.

This is highly appreciated, we will share this with our team members.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Review from Noreen K (Wife of Resident) published on 25 May 2023 Submitted via Postal Card
Overall Experience
I am very happy from all staff who is looking after my husband.

Thank you very much everyone.

Reply from Susan Deol, Home Manager at Excelcare Peartree Care Home
We are pleased to hear that you are pleased with the care being given to your husband, thank you very much for your review and compliments to the team.

This is highly appreciated, we will share this with our team members.

Facilities
Care / Support
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Review from Ann C (Sister of Resident) published on 25 May 2023 Submitted via Postal Card
Overall Experience
My brother is in the Peartree Care Home and is cared for and his room is always clean. The staff are all so lovely.

Would recommend Peartree, very clean.

Reply from Susan Deol, Home Manager at Excelcare Peartree Care Home
We are pleased to hear of your positive feedback, thank you very much for your review and compliments to the team.

This is highly appreciated, we will share this with our team members.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Stuart M (Resident / Service User) published on 11 May 2023 Submitted via Website
Overall Experience
Peartree Care Home is everything a care home should be.
My experience is that it is a friendly, supportive, caring and happy place to live.
The food is good and if you are awake at night, the night staff will ask if you would like a drink or a sandwich.
The staff are well trained and supportive 24/7.
The rooms are well-fitted out, clean and well-furnished.
My experience has all been good and I would fully recommend it.
I thoroughly enjoy the physiotherapist support provided to support my Parkinson's.

If anything requires straightening out, the management team are quick to respond.

Reply from Susan Deol, Home Manager at Excelcare Peartree Care Home

We are pleased to hear that you are happy with the care and experience you receive. Thank you very much for sharing your thoughts we value and appreciate your feedback and compliments, we will share this with our team members.

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Review from T H (Daughter of Resident) published on 10 May 2023 Submitted via Website
Overall Experience

My mum joined Peartree Care Home in the middle of March. I had moved my mum from another care home which wasn't suited to my mum's needs. From the moment my mum joined to date, all the staff are absolutely lovely, from reception to the cleaners to all the staff on the floors, you couldn't ask for any more, welcoming and lovely staff. Nothing is too much trouble and they keep you informed of everything, down to your relative's well-being and to the entertainment. The rooms are lovely and bright and you can bring in your own personal belongings for the room. It's home from home. As a relative, you can feel very anxious about leaving your relative in a care home but Peartree is so welcoming and the staff puts your mind at ease that you know they are going to be cared for to the highest standard and you don't have to worry. I would highly recommend Peartree if you're looking for a care home. I can't thank them enough for how they look after my mum.

Reply from Susan Deol, Home Manager at Excelcare Peartree Care Home
We are pleased to hear that you are happy with the care your mother receives, thank you very much for sharing your experience and value your feedback and compliments.

This is highly appreciated, we will share this with our team members.

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Treated with Dignity
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Review from Dianne C (Daughter of Resident) published on 5 May 2023 Submitted via Postal Card
Overall Experience

My mother has been in Peartree Care Home for 3 years. The care is excellent, the staff are very caring and very friendly. Wouldn't want her to be anywhere else.

Reply from Susan Deol, Home Manager at Excelcare Peartree Care Home
We are pleased to hear of your positive feedback, thank you very much for your review and compliments to the team.

This is highly appreciated, we will share this with our team members.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E D (Friend of Resident) published on 24 April 2023 Submitted via Website
Overall Experience
We visited Peartree Care Home for a resident's 100th birthday celebration and wow we was taken back by the extreme length the workers had gone to celebrate this milestone.
They all went above and beyond.
The care they give is out of this world, not just with residents but to family and friends.
So welcoming friendly and above all caring.
What a friendly bunch of staff, the residents are treated exactly like their own relatives which was so warming to see.
The residents looked so happy and so well cared for.
All staff members are so friendly.

You gave her a 100% birthday bash well done girls, and thank you.

Reply from Susan Deol, Home Manager at Excelcare Peartree Care Home
We are pleased to hear that you were part of the milestone celebrations and expressed your positive feedback.

Thank you very much for your review and compliments, this is highly appreciated, we will share this with our team members.

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Treated with Dignity
Food & Drink
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Review from Errol M (Son of Resident) published on 21 April 2023 Submitted via Postal Card
Overall Experience

My mother is the longest resident over 10 years. My sister-in-law recommended Peartree for my mother and since she has been here I have always found that the staff and care home facilities the best in London and the surrounding major counties. The best of the best, with a loving and caring attitude.

Reply from Susan Deol, Home Manager at Excelcare Peartree Care Home
We are pleased that you and the family are happy with the care your mother receives, thank you very much for your review and compliments.

This is highly appreciated, we will share this with our team members.

Facilities
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Treated with Dignity
Food & Drink
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Review from Nick B (Son of Resident) published on 31 January 2023 Submitted via Postal Card
Overall Experience

My mum joined Peartree during COVID in January 2021, a time that was difficult for everyone. Peartree and their staff were fantastic throughout and helped my mum settle and feel at home very quickly. The team on my mum's floor (2nd) are caring and make time to help my mum, spending time with her and making her comfortable. The entertainment and events are excellent and my mum really enjoys them.

Reply from Susan Deol, Home Manager at Excelcare Peartree Care Home

Thank you very much for your review and compliment, this is very much appreciated, we will share this with our team members.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Management
Safety / Security
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Value for Money
Review from J W (Daughter of Resident) published on 17 January 2023 Submitted via Website
Overall Experience

Peartree has a welcoming feel to it. The staff always greet you with a smile. The rooms are fresh and spacious. Meals are adapted to the patient's needs. Nothing is too much trouble. I felt confident my mum would be well cared for when I left her in Peartree's care.

Reply from Susan Deol, Home Manager at Excelcare Peartree Care Home

Thank you for taking your time to complete the review and compliments our teams, this is very much appreciated and will be passed on to our teams.

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No Rating
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No Rating
Review from Owen B (Son of Resident) published on 6 December 2022 Submitted via Postal Card
Overall Experience

Absolutely delighted with the level of care provided to my mother.

Reply from Susan Deol, Home Manager at Excelcare Peartree Care Home

Thank you for your review and compliment, this will be passed on to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Review from Samantha R (Daughter-in-law of Resident) published on 16 November 2022 Submitted via Postal Card
Overall Experience

The staff are great and do such an amazing job. Well done.

Reply from Susan Deol, Home Manager at Excelcare Peartree Care Home

Thank you for your review and compliment, this will be passed on to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Management
Safety / Security
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Review from Y R (Daughter of Resident) published on 16 November 2022 Submitted via Postal Card
Overall Experience

The staff are helpful and friendly, nothing is too much. They go over and above the job requirements. They provide a good diverse range of services.

Reply from Susan Deol, Home Manager at Excelcare Peartree Care Home

Thank you for your review and compliment, this will be passed on to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Leona E (Granddaughter of Resident) published on 15 November 2022 Submitted via Postal Card
Overall Experience

Fantastic service, amazing and very caring staff. Would highly recommend! five star service.

Reply from Susan Deol, Home Manager at Excelcare Peartree Care Home

Thank you for your review and compliment, this will be passed on to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L B (Mother-in-law of Resident) published on 11 November 2022 Submitted via Postal Card
Overall Experience

This care home is what I call a home away from home. The residents are cared for in a loving way with patience and attentiveness. The staff are always pleasant and very welcoming. The residents are always very tidy and doing interesting things to stimulate their brains. The best care home I've ever visited.

Reply from Susan Deol, Home Manager at Excelcare Peartree Care Home

Thank you for your review and compliment, this will be passed on to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C T (Son of Resident) published on 11 November 2022 Submitted via Postal Card
Overall Experience

Excellent, friendly, caring home, your mind is at total ease and we are at peace. They have an excellent and diverse program for the residents. I enjoyed the black history month program. The staff are very helpful and we feel special as they always remember our names. It's a great community here at Peartree Care Home.

Reply from Susan Deol, Home Manager at Excelcare Peartree Care Home

Thank you for your review and compliment, this will be passed on to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Steven R (Son of Resident) published on 11 November 2022 Submitted via Postal Card
Overall Experience

Friendly staff, very attentive. Highly recommended, great service.

Reply from Susan Deol, Home Manager at Excelcare Peartree Care Home

Thank you for your review and compliment, this will be passed on to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 March 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (10) & Events (0)

News
  • 08 Jul 2026

    It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...

  • 06 Jan 2026

    Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...

  • 02 Jul 2025

    At Excelcare, we believe in celebrating love, identity, and inclusion, and this Pride Month was one to remember! Throughout June, our care homes came alive with colour, laughter, music, and...

Upcoming Events

There are no upcoming events for Excelcare Peartree Care Home.

Awards / Recognitions (13)

Meet the Team (4)

Adam Tallis BEM
Adam Tallis BEMJob Title:Home ManagerJoined: 2025

Adam joined Excelcare in February 2025. His move into care came after navigating my way through choosing a home for his grandmother who had been diagnosed with dementia with Lewy bodies.

In 2018 he joined Bupa as a Home Manager and has worked in care since. Adam has a passion for providing person centred quality care to his residents and support to families.

Adam enjoys cooking, traveling to explore new cultures and cuisines along with spending time with his godchildren.

Adam Tallis BEM

Romaine Miller
Romaine MillerJob Title:Care ManagerJoined: 2024

Romaine comes from a background of Nursing and has progressed through the team and become Clinical Lead of the home. She joined Excelcare in 2024. Since joining the company, she has worked hard to provide the best care for all residents.

Romaine is a caring and passionate individual who always puts the needs of the residents and her team first and will do all she can to help Peartree thrive.

Sarah Woods
Sarah WoodsJob Title:Home AdministratorJoined: 2024

Sarah started with the home in 2024 as our Home Administrator and has taken to the role.

Sarah has a background in Customer Service from working with Children and Teenagers for many years.

She brings a smile and a welcoming, positive attitude to the home that promotes well-being within the home.

Marva Wilson
Marva WilsonJob Title:Lifestyle CoordinatorJoined: 2010

Marva provides opportunities for meaningful and purposeful activities and outings planned through a structured programme following discussions with residents and families.

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