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- Excelcare Peartree Care Home







Peartree is a beautiful, purpose-built care home close to Sydenham town centre in South East London.
Warm and friendly, they are extremely proud of their excellent reputation for offering exceptional standards of respite care and long-term residential care, residential dementia care, frail nursing care and end of life care.
The spacious, modern home is tastefully decorated and well known for its open and welcoming environment where residents and team members, many of...
Care Provided by Excelcare Peartree Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The nursing costs include costs for Funded Nursing Care (FNC) which will be refunded if it is granted by Essex Continuing Health Care. FNC is currently £235.88. Fee may increase with complex cases.
- 24-7 person-centred care and support
- A spacious bedroom (65 en-suite)
- A variety of home-made, nutritious meals
- Catering for special diets
- Room service
- Daily activities and entertainment
- Wi-Fi access
- Laundry and ironing
- Housekeeping and maintenance
- All utility bills excluding a private telephone & internet line
- Help to move in
- Chiropody
- Podiatry
- Opticians
- Physiotherapy
- Escort to hospital appointments
- Hairdressing
- Day trips to local attractions
- Newspapers & Magazines
The price(s) shown are provided by the care home. Contact Excelcare Peartree Care Home for full pricing details and T&Cs.
Contact Excelcare Peartree Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Excelcare
- Private Owned
Person in charge
- Adam Tallis(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1997
- Last Refurbishment: 2017
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (69)
Visiting
- The home has a protected meal times policy. Please call and enquire before visiting to avoid meal times.
Parking
- Free parking area.
Excelcare Peartree Care Home Reviews (146)
Excelcare Peartree Care Home has a Review Score of 10 (9.953) out of 10, based on 51 reviews in the last 2 years.
Over all time Excelcare Peartree Care Home has 146 reviews.
The staff at Peartree have been wonderful when Mum was looked after there. I would recommend this care home to anyone who has dementia.
This is highly appreciated, we will share this with all our team members.
I've been visiting my neighbour at Peartree Care Home Sydenham for the last year and I'm impressed with the quality of the accommodation, care and helpfulness of the staff. They put on lovely events with party food and live music. The parties for the jubilee and the coronation were amazing. The residents appear to be well cared for and happy. The food looks good too. The place is always spotlessly clean.
This is highly appreciated, we will share this with our team members.
The doctor is a young man with a beautiful heart, with a compassionate attitude, always smiling and loved by patients - my sister thinks he is a son from heaven.
I love this place. I'll give it 100%.
We will also share the lovely feedback with the doctor on his next visit to the home.
This is highly appreciated, we will share this with all our team members.
He is well looked after. Good food. Excellent care.
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Thank you very much everyone.
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Would recommend Peartree, very clean.
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My experience is that it is a friendly, supportive, caring and happy place to live.
The food is good and if you are awake at night, the night staff will ask if you would like a drink or a sandwich.
The staff are well trained and supportive 24/7.
The rooms are well-fitted out, clean and well-furnished.
My experience has all been good and I would fully recommend it.
I thoroughly enjoy the physiotherapist support provided to support my Parkinson's.
If anything requires straightening out, the management team are quick to respond.
We are pleased to hear that you are happy with the care and experience you receive. Thank you very much for sharing your thoughts we value and appreciate your feedback and compliments, we will share this with our team members.
My mum joined Peartree Care Home in the middle of March. I had moved my mum from another care home which wasn't suited to my mum's needs. From the moment my mum joined to date, all the staff are absolutely lovely, from reception to the cleaners to all the staff on the floors, you couldn't ask for any more, welcoming and lovely staff. Nothing is too much trouble and they keep you informed of everything, down to your relative's well-being and to the entertainment. The rooms are lovely and bright and you can bring in your own personal belongings for the room. It's home from home. As a relative, you can feel very anxious about leaving your relative in a care home but Peartree is so welcoming and the staff puts your mind at ease that you know they are going to be cared for to the highest standard and you don't have to worry. I would highly recommend Peartree if you're looking for a care home. I can't thank them enough for how they look after my mum.
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My mother has been in Peartree Care Home for 3 years. The care is excellent, the staff are very caring and very friendly. Wouldn't want her to be anywhere else.
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They all went above and beyond.
The care they give is out of this world, not just with residents but to family and friends.
So welcoming friendly and above all caring.
What a friendly bunch of staff, the residents are treated exactly like their own relatives which was so warming to see.
The residents looked so happy and so well cared for.
All staff members are so friendly.
You gave her a 100% birthday bash well done girls, and thank you.
Thank you very much for your review and compliments, this is highly appreciated, we will share this with our team members.
My mother is the longest resident over 10 years. My sister-in-law recommended Peartree for my mother and since she has been here I have always found that the staff and care home facilities the best in London and the surrounding major counties. The best of the best, with a loving and caring attitude.
This is highly appreciated, we will share this with our team members.
My mum joined Peartree during COVID in January 2021, a time that was difficult for everyone. Peartree and their staff were fantastic throughout and helped my mum settle and feel at home very quickly. The team on my mum's floor (2nd) are caring and make time to help my mum, spending time with her and making her comfortable. The entertainment and events are excellent and my mum really enjoys them.
Thank you very much for your review and compliment, this is very much appreciated, we will share this with our team members.
Peartree has a welcoming feel to it. The staff always greet you with a smile. The rooms are fresh and spacious. Meals are adapted to the patient's needs. Nothing is too much trouble. I felt confident my mum would be well cared for when I left her in Peartree's care.
Thank you for taking your time to complete the review and compliments our teams, this is very much appreciated and will be passed on to our teams.
Absolutely delighted with the level of care provided to my mother.
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The staff are great and do such an amazing job. Well done.
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The staff are helpful and friendly, nothing is too much. They go over and above the job requirements. They provide a good diverse range of services.
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Fantastic service, amazing and very caring staff. Would highly recommend! five star service.
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This care home is what I call a home away from home. The residents are cared for in a loving way with patience and attentiveness. The staff are always pleasant and very welcoming. The residents are always very tidy and doing interesting things to stimulate their brains. The best care home I've ever visited.
Thank you for your review and compliment, this will be passed on to the team.
Excellent, friendly, caring home, your mind is at total ease and we are at peace. They have an excellent and diverse program for the residents. I enjoyed the black history month program. The staff are very helpful and we feel special as they always remember our names. It's a great community here at Peartree Care Home.
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Friendly staff, very attentive. Highly recommended, great service.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 March 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (10) & Events (0)
- 08 Jul 2026
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
- 06 Jan 2026
Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
- 02 Jul 2025
At Excelcare, we believe in celebrating love, identity, and inclusion, and this Pride Month was one to remember! Throughout June, our care homes came alive with colour, laughter, music, and...
There are no upcoming events for Excelcare Peartree Care Home.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Excelcare Peartree Care Home
- 30 Jan 2026Recipient: Excelcare
- 31 Jan 2025Recipient: Excelcare Peartree Care Home
Meet the Team (4)

Adam joined Excelcare in February 2025. His move into care came after navigating my way through choosing a home for his grandmother who had been diagnosed with dementia with Lewy bodies.
In 2018 he joined Bupa as a Home Manager and has worked in care since. Adam has a passion for providing person centred quality care to his residents and support to families.
Adam enjoys cooking, traveling to explore new cultures and cuisines along with spending time with his godchildren.
Adam Tallis BEM

Romaine comes from a background of Nursing and has progressed through the team and become Clinical Lead of the home. She joined Excelcare in 2024. Since joining the company, she has worked hard to provide the best care for all residents.
Romaine is a caring and passionate individual who always puts the needs of the residents and her team first and will do all she can to help Peartree thrive.

Sarah started with the home in 2024 as our Home Administrator and has taken to the role.
Sarah has a background in Customer Service from working with Children and Teenagers for many years.
She brings a smile and a welcoming, positive attitude to the home that promotes well-being within the home.

Marva provides opportunities for meaningful and purposeful activities and outings planned through a structured programme following discussions with residents and families.
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