Peartree Care Home

195/199 Sydenham Road, Sydenham, London SE26 5HF
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Top 20 carehome certificate
10 128 Reviews
  • Peartree Care Home, London
Peartree is a beautiful, purpose-built care home close to Sydenham town centre in South East London.

Warm and friendly, they are extremely proud of their excellent reputation for offering exceptional standards of respite care and long-term residential care, residential dementia care, frail nursing care and end of life care.

The spacious, modern home is tastefully decorated and well known for its open and welcoming environment where residents and team members, many of whom live locally in areas such as Lewisham, Catford and Forest Hill, Bromley and Dulwich, thoroughly enjoy celebrating their close links with the local community.

They believe in the importance of treating every single person as an individual and thoughtfully tailor their care and support to their specific health, social and wellbeing needs. Peartree's dedication has been recognised in its Beacon status accreditation with the Gold Standards Framework – awarded for providing exceptional quality care to people nearing the end of their lives.

The attractive, safe and calm setting provides a cheerful, relaxed home where people live happily and comfortably with a high quality of life.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1750
  • Self-Funded Residential Dementia Care: from £1750
  • Self-Funded Nursing Care: from £1985
  • Self-Funded Nursing Dementia Care: from £1985
  • RESPITE Self-Funded Residential Care: from £1750
  • RESPITE Self-Funded Residential Dementia Care: from £1750
  • RESPITE Self-Funded Nursing Care: from £1985
  • RESPITE Self-Funded Nursing Dementia Care: from £1985

The nursing costs include costs for Funded Nursing Care (FNC) which will be refunded if it is granted by Essex Continuing Health Care. FNC is currently £235.88. Fee may increase with complex cases.


What’s included
- 24-7 person-centred care and support
- A spacious bedroom (65 en-suite)
- A variety of home-made, nutritious meals
- Catering for special diets
- Room service
- Daily activities and entertainment
- Wi-Fi access
- Laundry and ironing
- Housekeeping and maintenance
- All utility bills excluding a private telephone & internet line
- Help to move in


What’s available (at an additional charge)
- Chiropody
- Podiatry
- Opticians
- Physiotherapy
- Escort to hospital appointments
- Hairdressing
- Day trips to local attractions
- Newspapers & Magazines

These prices are only a guideline, please contact Peartree Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Adam Tallis (Home Manager)

Local Authority / Social Services

Admission Criteria

  • All boroughs and self-funding people
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1997
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (75)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (75)

Visiting

  • The home has a protected meal times policy. Please call and enquire before visiting to avoid meal times.

Parking

  • Free parking area.

Peartree Care Home Reviews (128)

10

Peartree Care Home has a Review Score of 10 (9.951) out of 10, based on 51 reviews in the last 2 years.
Over all time Peartree Care Home has 128 reviews.

Overall Experience
  • 110
  • 18
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Date Published
  • 128
  • 14
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  • 51
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Reviewer Connection to Peartree Care Home
  • 45
  • 29
  • 11
  • 8
  • 7
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  • 4
  • 4
  • 3
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  • 2
  • 2
  • 2
  • 1
  • 1
Total of 128, showing 81-100
Review from L B (Mother-in-law of Resident) published on 11 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is what I call a home away from home. The residents are cared for in a loving way with patience and attentiveness. The staff are always pleasant and very welcoming. The residents are always very tidy and doing interesting things to stimulate their brains. The best care home I've ever
visited.
Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you for your review and compliment, this will be passed on to the team.

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Review from Anthony C (Son of Resident) published on 1 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Peartree Care Home staff are friendly and if I have any concerns about my mum and I tell them they sort it out quickly. She is very happy there she enjoys the food and the way they look after her I think its a very nice comfy and clean place
Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you for your review and compliment, this will be passed on to the team.

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Review from M B (Daughter-in-law of Resident) published on 31 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother-in-law has settled in very nicely. The rooms are a good size and clean and bright. We have been able to bring in personal items from her home to make her more comfortable. The staff are helpful and friendly. She was seen by their Doctor within a couple of days and some health issues were addressed
swiftly. As a family, we are all relied on to see that she is happy and comfortable as well as safe.
Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you for your review and compliment, this will be passed on to the team.

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Review from K B (Son of Resident) published on 31 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was very anxious about my mother's first night in the home but I was put at ease the following day when I visited. She looks, happy, comfortable and well cared for. The staff are very helpful and friendly. I am happy to see my mum joining in with the activities and socialising with other residents.
It is a bright, clean and welcoming environment, and the residents seem very happy.
Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you for your review and compliment, this will be passed on to the team.

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Review from B P (Friend of Resident) published on 27 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
All Staff really care for the residents, they are polite and welcoming. The activities are always fun and well organised, food is good, home is well cleaned and tidy and the care overall is fantastic, there is great communication between the team in all departments. I always get a warm welcome when
I arrive from start to finish and you can see the residents are always cheerful and speak highly of Peartree Care Home. Well done and keep up the good work.
Reply from Aditee Naik, Regional Team at Peartree Care Home

Thank you very much for your review and compliments - we will pass it on to our team members.

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Review from Christine B (Niece of Resident) published on 24 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt is very happy at Peartree and is being very well looked after. The staff are very friendly and welcoming and the home is always very clean and homely. We recently went to their Jubilee party which we really enjoyed all the staff worked very hard to make it enjoyable. We look forward to more
events during the summer months.
Reply from Aditee Naik, Regional Team at Peartree Care Home

Thank you so much - we will share your feedback with the team. thank you also for your support in working with us.

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Review from R H (Daughter of Resident) published on 13 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff put on an excellent 70th Jubilee Garden Party for residents and visitors. The food, the displays and the band were excellent. They did the queen residents visitors proud. Thank you.
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Review from Y C (Daughter-in-law of Resident) published on 25 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are extremely helpful and they care very well for my mother-in-law. They have healed her pressure ulcer. When she arrived to this care home, she was only bedbound, now with the care home's staff, nurses, carers and management's help, she is getting an electric wheelchair and is going out and
has better quality of life. I would like to thank Peartree Care Home staff for all they do for her.
Reply from Aditee Naik, Home Manager at Peartree Care Home

Thank you so much - you have always been so supportive and encouraging of us.

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Review from B R (Wife of Resident) published on 25 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care is very good and food is very good. Staff are very kind and caring.
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Review from Carol M (Daughter of Resident) published on 23 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum moved to this care home, she's very happy and content. The staff are so welcoming, and they're all lovely to speak to. My mum looks like a different person; the whole family is happy with her care.
Reply from Aditee Naik, Home Manager at Peartree Care Home

Thank you for your kind words, Carol; mum has the most lovely and caring family, and we love having you in the care home when you visit; you are always so kind to us.

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Review from S H (Daughter of Resident) published on 22 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been living at Peartree since August and is doing very well there. She is treated with great courtesy, the staff are highly professional, and I feel it’s very easy to communicate with everyone there. Mum’s room is smart, modern-looking and very bright. It was such a difficult decision
to have to place my mother into a care home environment, but it has been a huge weight off my mind, and I know she is being cared for kindly, knowledgeably and professionally, all at the same time. The manager and staff are great. I do very much recommend this home!
Reply from Aditee Naik, Home Manager at Peartree Care Home

Thank you so much for your kind words; we absolutely enjoy mum's company as well. She keeps us engaged in stories of her love for theatre and time as a headmistress!

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Review from Jacqueline H (Daughter of Resident) published on 10 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Good communication, very aware of residents' needs. Every resident is referred to by first name and staff is very friendly and helpful. They are looking after my mother very well and I am very pleased overall with the service and care provided.
Reply from Aditee Naik, Home Manager at Peartree Care Home

Thank you so much Jacqueline for your kind words. We really enjoy being around mum as well - she keeps us laughing and is always very thankful and kind!

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Review from Sneha S (Friend of Resident) published on 26 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I came to visit my friend in November 2020 and we were happy with the services offered. They take care of the residents and ensure a friendly environment for the inmates so that they don't miss their family.
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Review from Mike P (Son of Resident) published on 16 July 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Peartree Care Home is very good and to be recommended on numerous levels - I shall list just a few:
Accommodation - communal areas and individual rooms (en-suite) are spacious, clean, bright and kept in excellent decorative order.
The main staff manager is exceptional. She has an open-door policy
where staff, residents and relatives can effectively speak to her at any time and raise or resolve any issues. She goes out of her way to know everyone personally by name and endorses a friendly, inclusive atmosphere.
Most staff are very friendly. Permanent staff turn-over is fairly low are there are usually a few staff on each shift who know a resident well and can engage with their needs.
Food is balanced and frequent with healthy snacks like fruit. Prior to Covid-19 visitors were encouraged to eat with their relations.
Prior to Covid-19 - Social Events for residents were numerous, this is picking up again.
As in most Homes - Clothing has to be labelled well otherwise it will be lost in the laundry.
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Review from Vicky M (Daughter of Resident) published on 16 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved into Peartree during the lockdown. The staff were very understanding. Mum took a while to settle but the staff were fantastic. I have always been kept up to date with regular telephone calls. During the lockdown, we were able to facetime and garden visits were allowed. The staff at Peartree
have been fantastic and mum has settled now and calls Peartree her home. I am now visiting more which is great.
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Review from June T (Daughter of Resident) published on 14 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at Peartree Care Home for 2 years, she had her own room with ensuite, she was able to have personal possessions such as ornaments, photos even small pieces of furniture anything really that made her room familiar. My mother had her hair done by the resident hairdresser every
Friday and enjoyed plentiful visits from her famil. She was kept well dressed and clean and tidy, if she were unwell the GP was notified as was I immediately. My mother sadly passed away on the 6th May 2021, and although this was an extremely difficult time and Covid restrictions were in place myself and my family were given compassionate visits and were shown great kindness and understanding, Peartree is a very special place and I'm so glad that Mum got to spend her last couple of years in such a kind and professional environment.
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Review from Loraine D (Daughter of Resident) published on 14 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum settled into Peartree Care Home much faster than we had anticipated. The love and care she received was amazing, especially during Covid.
We are so glad that we chose Peartree. We couldn’t have asked for more.
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Review from Anne T (Sister of Resident) published on 14 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall, we as a family have found that both staff and the outside support are very friendly and caring. We are kept up to date with all of the aspects of the daily care for my sister. The communication is fluid and they are very transparent about everything.
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Review from Yasin S (Friend of Resident) published on 15 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home was outstanding in all aspects. They were also well versed with the ongoing protocols pertaining to the pandemic and still were efficient in making the process of visits to the comfort of the inmates as one would be in their own home. They surely are one of the sweetest care homes I've
seen in quite some time.
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Review from S S (Daughter of Resident) published on 15 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is truly happy for the attention and care she gets at Peartree Care Home. Staff and residents are so friendly and caring that it feels like a big family which is amazing to have, especially during these difficult times of Covid-19. I cannot praise Peartree Care Home enough for the best care
they give to my mum. You guys are the best!
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Current Review Score: 10.0 (9.951)

Overview of Review Score

The Review Score of 10 (9.951) out of 10 for Peartree Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 51 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 51 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.951 for Peartree Care Home is calculated as follows: ( (578 Excellents x 5) + (30 Goods x 4) ) ÷ 608 Ratings = 4.951
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Peartree Care Home is based on 51 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 51 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Mar 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (4)

Adam

Adam Tallis BEM

Job Title: Home Manager Joined: 2025

Adam joined Excelcare in February 2025. His move into care came after navigating my way through choosing a home for his grandmother who had been diagnosed with dementia with Lewy bodies.


In 2018 he joined Bupa as a Home Manager and has worked in care since. Adam has a passion for providing person centred quality care to his residents and support to families.


Adam enjoys cooking, traveling to explore new cultures and cuisines along with spending time with his godchildren.


Adam Tallis BEM

Sarah

Sarah Woods

Job Title: Home Administrator Joined: 2024

Sarah started with the home in 2024 as our Home Administrator and has taken well to the role.


Sarah has a background in Customer Service from working with Children and Teenagers for many years.


She brings a smile and a welcoming positive attitude to the home that promotes well-being within the home all around.

Marva

Marva Wilson

Job Title: Lifestyle Coordinator Joined: 2010

Marva provides opportunities for meaningful and purposeful activities and outings planned through a structured programme following discussions with residents and families.

Sabeel

Sabeel Afsal

Job Title: Physiotherapist Joined: 2009

Sabeel has been working in the company since 2009.


She is also an Otago Exercise Programme leader specialising in falls prevention for the elderly. She can be seen motivating people in our gym at least 3 times a week.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Peartree Care Home to verify any information. View our terms and conditions. Peartree Care Home has an Enhanced Service - more info.