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Excelcare Peartree Care Home

195/199 Sydenham Road, Sydenham, London SE26 5HF
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Excelcare Peartree Care Home, London
Excelcare Peartree Care Home, London
Excelcare Peartree Care Home, London

Peartree is a beautiful, purpose-built care home close to Sydenham town centre in South East London.

Warm and friendly, they are extremely proud of their excellent reputation for offering exceptional standards of respite care and long-term residential care, residential dementia care, frail nursing care and end of life care.

The spacious, modern home is tastefully decorated and well known for its open and welcoming environment where residents and team members, many of...  

Care Provided by Excelcare Peartree Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,750From £1,750
Residential Dementia CareFrom £1,750From £1,750
Nursing CareFrom £1,985From £1,985
Nursing Dementia CareFrom £1,985From £1,985

The nursing costs include costs for Funded Nursing Care (FNC) which will be refunded if it is granted by Essex Continuing Health Care. FNC is currently £235.88. Fee may increase with complex cases.

What’s included
- 24-7 person-centred care and support
- A spacious bedroom (65 en-suite)
- A variety of home-made, nutritious meals
- Catering for special diets
- Room service
- Daily activities and entertainment
- Wi-Fi access
- Laundry and ironing
- Housekeeping and maintenance
- All utility bills excluding a private telephone & internet line

- Help to move in

What’s available (at an additional charge)
- Chiropody
- Podiatry
- Opticians
- Physiotherapy
- Escort to hospital appointments
- Hairdressing
- Day trips to local attractions

- Newspapers & Magazines

Contact Excelcare Peartree Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Adam Tallis(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1997
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (70)
  • Single Rooms with ensuite Wet Room (69)

Visiting

  • The home has a protected meal times policy. Please call and enquire before visiting to avoid meal times.

Parking

  • Free parking area.

Excelcare Peartree Care Home Reviews (146)

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10

Excelcare Peartree Care Home has a Review Score of 10 (9.953) out of 10, based on 51 reviews in the last 2 years. Over all time Excelcare Peartree Care Home has 146 reviews.

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Showing 146 reviews matching selected criteria
Review from Anthony L (Son of Resident) published on 4 January 2024 Submitted via Postal Card
Overall Experience

My mum is very well cared for and seems very settled and happy.

Reply from Susan Deol, Home Manager at Excelcare Peartree Care Home
Thank you for sharing compliments with the home, we appreciate and value this very much.
We will share this with the team.

Best wishes for 2024, thank you once again.

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Review from Collette B (Granddaughter of Resident) published on 9 November 2023 Submitted via Postal Card
Overall Experience

My grandfather was a resident in this care home for a year. He was well looked after by the staff. They were professional, caring, helpful and friendly. My grandad loved it here. His own space was immaculate. Whenever I went to visit, it was always clean and tidy. Sadly, my grandad passed away at the care home, where he was looked after, on the 1st floor. I want to say how excellent the care was that he received. I would highly recommend Peartree.

Reply from Susan Deol, Home Manager at Excelcare Peartree Care Home
We are pleased to hear that your grandfather was well cared for by the team and pleased with the services that were provided.
We appreciate your feedback, thank you for sharing your compliments, this will be passed on to the team.

Best wishes.

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Review from M H (Wife of Resident) published on 19 October 2023 Submitted via Postal Card
Overall Experience

I am pleased with the care my husband is receiving, the staff have been lovely to him and my family.

Reply from Susan Deol, Home Manager at Excelcare Peartree Care Home
We are grateful to hear you are pleased with the care your husband is receiving, it is assuring that you feel the team are welcoming to both your husband and his family.
Thank you for sharing lovely compliments, this will be shared with our team.

Best wishes.

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Review from M W (Daughter of Resident) published on 19 October 2023 Submitted via Postal Card
Overall Experience

My dad has been in Peartree Care Home for about three months now. All the staff are so caring and kind, he is treated so well and I could not be more grateful for the way they care for my dad, they truly are angels and I cannot thank them enough. Simply the best.

Reply from Susan Deol, Home Manager at Excelcare Peartree Care Home
We are pleased to hear of your lovely expressive compliments, thank you for sharing this with the home.

We will pass this on to our team, best wishes.

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Review from Kevin C (Son of Resident) published on 18 October 2023 Submitted via Postal Card
Overall Experience

I have found all the staff on the second floor to be very professional, always willing to help, and cannot do enough to help us when we visit. All staff are very knowledgable and capable. I am very happy to have my mum be looked after by the staff. Mum is always found clean and tidy and the room is spotless.

Reply from Susan Deol, Home Manager at Excelcare Peartree Care Home
Thank you for sharing with us your views on the services provided at Peartree; we appreciate your compliments expressed and will update our teams.
We are pleased to hear that you are happy with the care and support that is provided to both your mum and yourself.
Your feedback is very much appreciated; thank you once again.

Best wishes.

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Review from Darren C (Son of Resident) published on 9 October 2023 Submitted via Postal Card
Overall Experience

This home and the services that they provide are above and beyond. The staff are very helpful and I have no complaints. The staff go beyond their roles and can't help enough. The home is very good in the way they provide their services.

Reply from Celia Hardill, Regional Director (Milton Keynes) at Excelcare Peartree Care Home

Thank you Darren for your kind review of the team at Peartree. It is super to hear that you are happy with the team and how they are supporting your loved one.

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Review from Charles B (Son of Resident) published on 4 October 2023 Submitted via Postal Card
Overall Experience

I find Peartree Care Home clean, friendly and functional. The staff are professional, hard-working and polite. It's nice to see them dancing to music and doing their best to remain positive (even when often stretched to the limit). Excellent proactive management with great communication skills! Much appreciated.

Reply from Susan Deol, Home Manager at Excelcare Peartree Care Home
Thank you so much for sharing your experience and expressing lovely compliments, we will share this with our teams who will be delighted to receive motivational feedback, thank you once again we appreciate this.

Best wishes.

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Review from Arthur S (Brother of Resident) published on 29 September 2023 Submitted via Website
Overall Experience
Everything OK lovely care home.

No problem. All sorted.

Reply from Susan Deol, Home Manager at Excelcare Peartree Care Home
We are pleased to hear you are happy with the services provided to your loved one.

Thank you for the compliments; this is highly appreciated, and we will be feedback to our team.

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Review from Claudette W (Daughter of Resident) published on 18 September 2023 Submitted via Postal Card
Overall Experience

My mum is always happy and is always clean and her surroundings are clean and tidy.

Reply from Susan Deol, Home Manager at Excelcare Peartree Care Home
We are pleased to hear your mum is always happy, thank you for sharing lovely compliments. We appreciate this and will feed it back to the team.

Best wishes.

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Review from Alan S (Son of Resident) published on 18 September 2023 Submitted via Postal Card
Overall Experience

I'm very satisfied with everything in the home.

Reply from Susan Deol, Home Manager at Excelcare Peartree Care Home

We are pleased to hear that you are satisfied with everything in the home, we appreciate your feedback as this always motivates the team. we will share this with the team. Best wishes.

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Review from Paula W (Niece of Resident) published on 29 August 2023 Submitted via Postal Card
Overall Experience

Everyone welcomes you with open arms. Excellent!

Reply from Susan Deol, Home Manager at Excelcare Peartree Care Home

Thank you so much for your lovely compliments shared with Peartree, we will share this with our team members.

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Review from Annette M (Sister of Resident) published on 25 August 2023 Submitted via Postal Card
Overall Experience

Peartree Care Home is truly a community-centered home-from-home. Today my sister, a resident now for one year, had her 70th birthday, and it was such a brilliant afternoon. Everyone was having so much fun. Dancing, playing games (team), participating in a quiz and listening to a live clarinet performance. Wow! Kudos to the whole Peartree team for making this a caring, inclusive community experience. My sister was showered with love and affection. To be honest, it was one of her best birthdays ever! Thank you so much Peartree team.

Reply from Susan Deol, Home Manager at Excelcare Peartree Care Home
We are pleased to hear your sister had the best birthday ever; we feel honoured to have celebrated your sister's special day in style.

Thank you so much for expressing such kind words; we appreciate your feedback and will pass it on to the team. Best wishes.

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Review from Jacqueline F (Daughter of Resident) published on 3 August 2023 Submitted via Postal Card
Overall Experience

Amazing care, wonderful people. Cannot fault any aspect of the care home. Complete peace of mind, where my mother is concerned. I could not praise the care home and the care received by my mother, enough.

Reply from Susan Deol, Home Manager at Excelcare Peartree Care Home
Thank you so much for the kind words in your review, we appreciate your feedback and will pass it on to the team.

Best wishes.

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Review from Jacqui H (Daughter of Resident) published on 13 July 2023 Submitted via Postal Card
Overall Experience
My mum is very well cared for here. I feel she is safe and all staff are friendly and helpful to me if I have any questions about Mum's care.

I am given regular updates about Mum's health, behaviour, eating and drinking habits. I usually visit once a week and it's always a very friendly atmosphere. I do think that toiletries should be provided for private patients.

Reply from Celia Hardill, Regional Director (Milton Keynes) at Excelcare Peartree Care Home

Thank you so much for the kind words in your review and it is really heartwarming to hear that your mum is safe and well in the home.

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Review from T N (Daughter of Resident) published on 12 July 2023 Submitted via Postal Card
Overall Experience

My mum, she's been living here for 5 years. I am very happy with her living here.

Reply from Susan Deol, Home Manager at Excelcare Peartree Care Home
Thank you very much, we are pleased to hear of your positive feedback, thank you for recommending Peartree.

This is highly appreciated and we will share this with all our team members.

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Review from Mohan H (Son of Resident) published on 27 June 2023 Submitted via Postal Card
Overall Experience
I have nothing but good things to say about Peartree Care Home. The care home goes above and beyond to ensure they provide excellent care for its residents. My mum was well looked after and loved by the staff. They treated her with dignity and as an individual. They also ensured the family was kept up to date with any changes and valued our concerns and feedback.
I felt confident and at ease knowing my mum was in good hands, for this I am ever grateful.

Thank you so much to all those involved in any way with the care of my mum.

Reply from Susan Deol, Home Manager at Excelcare Peartree Care Home
Thank you very much, we are pleased to hear of your positive feedback, thank you for recommending Peartree.

This is highly appreciated and we will share this with all our team members.

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Review from Ann G (Daughter of Resident) published on 27 June 2023 Submitted via Postal Card
Overall Experience
My mum was here for only 5 weeks.
But had such excellent care, nothing was too much trouble for the staff.

A big thank you.

Reply from Celia Hardill, Regional Director (Milton Keynes) at Excelcare Peartree Care Home

Thank you very much for your kind review. It is good to hear that your mum has been happy in the home so far. Kind regards.

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Review from Sandra C (Niece of Resident) published on 22 June 2023 Submitted via Postal Card
Overall Experience

Wonderful place to spend last years.

Reply from Susan Deol, Home Manager at Excelcare Peartree Care Home
Thank you so much for your complimentary review and recommending our home Peartree, this is highly appreciated.

We will share this with our team.

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Review from Christine D (Daughter of Resident) published on 22 June 2023 Submitted via Postal Card
Overall Experience

This is a wonderful home. For the short time my mother was here, the staff were excellent.

Reply from Susan Deol, Home Manager at Excelcare Peartree Care Home
We are pleased to hear of your positive feedback, thank you for recommending Peartree.

Thank you very much for your review and compliments to the team, this is highly appreciated and we will share this with all our team members.

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No Rating
Review from Tracey M (Granddaughter of Resident) published on 22 June 2023 Submitted via Postal Card
Overall Experience

It was a peaceful end to a long life. I would highly recommend Peatree, the staff and care were excellent. Made us all feel part of the family.

Reply from Susan Deol, Home Manager at Excelcare Peartree Care Home
We are pleased to hear of your positive feedback, thank you for recommending Peartree, we are pleased to hear that the team members made you feel part of the family.

Thank you very much for your review and compliments to the team, this is highly appreciated and we will share this with all our team members.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 March 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (10) & Events (0)

News
  • 08 Jul 2026

    It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...

  • 06 Jan 2026

    Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...

  • 02 Jul 2025

    At Excelcare, we believe in celebrating love, identity, and inclusion, and this Pride Month was one to remember! Throughout June, our care homes came alive with colour, laughter, music, and...

Upcoming Events

There are no upcoming events for Excelcare Peartree Care Home.

Awards / Recognitions (13)

Meet the Team (4)

Adam Tallis BEM
Adam Tallis BEMJob Title:Home ManagerJoined: 2025

Adam joined Excelcare in February 2025. His move into care came after navigating my way through choosing a home for his grandmother who had been diagnosed with dementia with Lewy bodies.

In 2018 he joined Bupa as a Home Manager and has worked in care since. Adam has a passion for providing person centred quality care to his residents and support to families.

Adam enjoys cooking, traveling to explore new cultures and cuisines along with spending time with his godchildren.

Adam Tallis BEM

Romaine Miller
Romaine MillerJob Title:Care ManagerJoined: 2024

Romaine comes from a background of Nursing and has progressed through the team and become Clinical Lead of the home. She joined Excelcare in 2024. Since joining the company, she has worked hard to provide the best care for all residents.

Romaine is a caring and passionate individual who always puts the needs of the residents and her team first and will do all she can to help Peartree thrive.

Sarah Woods
Sarah WoodsJob Title:Home AdministratorJoined: 2024

Sarah started with the home in 2024 as our Home Administrator and has taken to the role.

Sarah has a background in Customer Service from working with Children and Teenagers for many years.

She brings a smile and a welcoming, positive attitude to the home that promotes well-being within the home.

Marva Wilson
Marva WilsonJob Title:Lifestyle CoordinatorJoined: 2010

Marva provides opportunities for meaningful and purposeful activities and outings planned through a structured programme following discussions with residents and families.

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