Peartree Care Home

195/199 Sydenham Road, Sydenham, London SE26 5HF
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Top 20 carehome certificate
10 128 Reviews
  • Peartree Care Home, London
Peartree is a beautiful, purpose-built care home close to Sydenham town centre in South East London.

Warm and friendly, they are extremely proud of their excellent reputation for offering exceptional standards of respite care and long-term residential care, residential dementia care, frail nursing care and end of life care.

The spacious, modern home is tastefully decorated and well known for its open and welcoming environment where residents and team members, many of whom live locally in areas such as Lewisham, Catford and Forest Hill, Bromley and Dulwich, thoroughly enjoy celebrating their close links with the local community.

They believe in the importance of treating every single person as an individual and thoughtfully tailor their care and support to their specific health, social and wellbeing needs. Peartree's dedication has been recognised in its Beacon status accreditation with the Gold Standards Framework – awarded for providing exceptional quality care to people nearing the end of their lives.

The attractive, safe and calm setting provides a cheerful, relaxed home where people live happily and comfortably with a high quality of life.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1750
  • Self-Funded Residential Dementia Care: from £1750
  • Self-Funded Nursing Care: from £1985
  • Self-Funded Nursing Dementia Care: from £1985
  • RESPITE Self-Funded Residential Care: from £1750
  • RESPITE Self-Funded Residential Dementia Care: from £1750
  • RESPITE Self-Funded Nursing Care: from £1985
  • RESPITE Self-Funded Nursing Dementia Care: from £1985

The nursing costs include costs for Funded Nursing Care (FNC) which will be refunded if it is granted by Essex Continuing Health Care. FNC is currently £235.88. Fee may increase with complex cases.


What’s included
- 24-7 person-centred care and support
- A spacious bedroom (65 en-suite)
- A variety of home-made, nutritious meals
- Catering for special diets
- Room service
- Daily activities and entertainment
- Wi-Fi access
- Laundry and ironing
- Housekeeping and maintenance
- All utility bills excluding a private telephone & internet line
- Help to move in


What’s available (at an additional charge)
- Chiropody
- Podiatry
- Opticians
- Physiotherapy
- Escort to hospital appointments
- Hairdressing
- Day trips to local attractions
- Newspapers & Magazines

These prices are only a guideline, please contact Peartree Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Adam Tallis (Home Manager)

Local Authority / Social Services

Admission Criteria

  • All boroughs and self-funding people
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1997
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (75)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (75)

Visiting

  • The home has a protected meal times policy. Please call and enquire before visiting to avoid meal times.

Parking

  • Free parking area.

Peartree Care Home Reviews (128)

10

Peartree Care Home has a Review Score of 10 (9.951) out of 10, based on 51 reviews in the last 2 years.
Over all time Peartree Care Home has 128 reviews.

Overall Experience
  • 110
  • 18
  • 0
  • 0
  • 0
Date Published
  • 128
  • 14
  • 28
  • 51
  • 77
Reviewer Connection to Peartree Care Home
  • 45
  • 29
  • 11
  • 8
  • 7
  • 6
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 128, showing 61-80
Review from Tracey M (Granddaughter of Resident) published on 22 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was a peaceful end to a long life. I would highly recommend Peatree, the staff and care were excellent. Made us all feel part of the family.
Reply from Susan Deol, Home Manager at Peartree Care Home

We are pleased to hear of your positive feedback, thank you for recommending Peartree, we are pleased to hear that the team members made you feel part of the family.
Thank you very much for your review and compliments to the team, this is highly appreciated and we will share this with all our team members.

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Review from A M (Son of Resident) published on 22 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Peartree have been wonderful when Mum was looked after there. I would recommend this care home to anyone who has dementia.
Reply from Susan Deol, Home Manager at Peartree Care Home

We are pleased to hear of your positive feedback, thank you very much for your review and compliments to the team.
This is highly appreciated, we will share this with all our team members.

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  • Care / Support
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  • Treated with Dignity
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Review from Tom S (Friend of Resident) published on 13 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've been visiting my neighbour at Peartree Care Home Sydenham for the last year and I'm impressed with the quality of the accommodation, care and helpfulness of the staff. They put on lovely events with party food and live music. The parties for the jubilee and the coronation were amazing. The residents
appear to be well cared for and happy. The food looks good too. The place is always spotlessly clean.
Reply from Susan Deol, Home Manager at Peartree Care Home

We are pleased to hear of your positive feedback, thank you very much for your review and compliments to the team.
This is highly appreciated, we will share this with our team members.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Staff
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Review from N T (Sister of Resident) published on 8 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone here is professional and dedicated. Management is super and friendly.
The doctor is a young man with a beautiful heart, with a compassionate attitude, always smiling and loved by patients - my sister thinks he is a son from heaven.
I love this place. I'll give it 100%.
Reply from Susan Deol, Home Manager at Peartree Care Home

We are pleased to hear of your positive feedback, thank you very much for your review and compliments to the team.
We will also share the lovely feedback with the doctor on his next visit to the home.
This is highly appreciated, we will share this with all our team members.

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Review from Deborah R (Partner of Resident) published on 25 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner seems happy since he came here 6 weeks ago.
He is well looked after. Good food. Excellent care.
Reply from Susan Deol, Home Manager at Peartree Care Home

We are pleased to hear of your positive feedback, thank you very much for your review and compliments to the team.
This is highly appreciated, we will share this with our team members.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
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Review from Noreen K (Wife of Resident) published on 25 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy from all staff who is looking after my husband.
Thank you very much everyone.
Reply from Susan Deol, Home Manager at Peartree Care Home

We are pleased to hear that you are pleased with the care being given to your husband, thank you very much for your review and compliments to the team.
This is highly appreciated, we will share this with our team members.

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  • Care / Support
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  • Treated with Dignity
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Review from Ann C (Sister of Resident) published on 25 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother is in the Peartree Care Home and is cared for and his room is always clean. The staff are all so lovely.
Would recommend Peartree, very clean.
Reply from Susan Deol, Home Manager at Peartree Care Home

We are pleased to hear of your positive feedback, thank you very much for your review and compliments to the team.
This is highly appreciated, we will share this with our team members.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
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  • Value for Money
Review from Stuart M (Resident) published on 11 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Peartree Care Home is everything a care home should be.
My experience is that it is a friendly, supportive, caring and happy place to live.
The food is good and if you are awake at night, the night staff will ask if you would like a drink or a sandwich.
The staff are well trained and supportive 24/7.
The
rooms are well-fitted out, clean and well-furnished.
My experience has all been good and I would fully recommend it.
I thoroughly enjoy the physiotherapist support provided to support my Parkinson's.
If anything requires straightening out, the management team are quick to respond.
Reply from Susan Deol, Home Manager at Peartree Care Home

We are pleased to hear that you are happy with the care and experience you receive. Thank you very much for sharing your thoughts we value and appreciate your feedback and compliments, we will share this with our team members.

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Review from T H (Daughter of Resident) published on 10 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum joined Peartree Care Home in the middle of March. I had moved my mum from another care home which wasn't suited to my mum's needs. From the moment my mum joined to date, all the staff are absolutely lovely, from reception to the cleaners to all the staff on the floors, you couldn't ask for any
more, welcoming and lovely staff. Nothing is too much trouble and they keep you informed of everything, down to your relative's well-being and to the entertainment. The rooms are lovely and bright and you can bring in your own personal belongings for the room. It's home from home. As a relative, you can feel very anxious about leaving your relative in a care home but Peartree is so welcoming and the staff puts your mind at ease that you know they are going to be cared for to the highest standard and you don't have to worry. I would highly recommend Peartree if you're looking for a care home. I can't thank them enough for how they look after my mum.
Reply from Susan Deol, Home Manager at Peartree Care Home

We are pleased to hear that you are happy with the care your mother receives, thank you very much for sharing your experience and value your feedback and compliments.
This is highly appreciated, we will share this with our team members.

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Review from Dianne C (Daughter of Resident) published on 5 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Peartree Care Home for 3 years. The care is excellent, the staff are very caring and very friendly. Wouldn't want her to be anywhere else.
Reply from Susan Deol, Home Manager at Peartree Care Home

We are pleased to hear of your positive feedback, thank you very much for your review and compliments to the team.
This is highly appreciated, we will share this with our team members.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
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Review from E D (Friend of Resident) published on 24 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We visited Peartree Care Home for a resident's 100th birthday celebration and wow we was taken back by the extreme length the workers had gone to celebrate this milestone.
They all went above and beyond.
The care they give is out of this world, not just with residents but to family and friends.
So
welcoming friendly and above all caring.
What a friendly bunch of staff, the residents are treated exactly like their own relatives which was so warming to see.
The residents looked so happy and so well cared for.
All staff members are so friendly.
You gave her a 100% birthday bash well done girls, and thank you.
Reply from Susan Deol, Home Manager at Peartree Care Home

We are pleased to hear that you were part of the milestone celebrations and expressed your positive feedback.
Thank you very much for your review and compliments, this is highly appreciated, we will share this with our team members.

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  • Cleanliness
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Review from Errol M (Son of Resident) published on 21 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is the longest resident over 10 years. My sister-in-law recommended Peartree for my mother and since she has been here I have always found that the staff and care home facilities the best in London and the surrounding major counties. The best of the best, with a loving and caring attitude.
Reply from Susan Deol, Home Manager at Peartree Care Home

We are pleased that you and the family are happy with the care your mother receives, thank you very much for your review and compliments.
This is highly appreciated, we will share this with our team members.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
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Review from Nick B (Son of Resident) published on 31 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum joined Peartree during COVID in January 2021, a time that was difficult for everyone. Peartree and their staff were fantastic throughout and helped my mum settle and feel at home very quickly. The team on my mum's floor (2nd) are caring and make time to help my mum, spending time with her and
making her comfortable. The entertainment and events are excellent and my mum really enjoys them.
Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you very much for your review and compliment, this is very much appreciated, we will share this with our team members.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from J W (Daughter of Resident) published on 17 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Peartree has a welcoming feel to it. The staff always greet you with a smile. The rooms are fresh and spacious. Meals are adapted to the patient's needs. Nothing is too much trouble. I felt confident my mum would be well cared for when I left her in Peartree's care.
Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you for taking your time to complete the review and compliments our teams, this is very much appreciated and will be passed on to our teams.

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Review from Owen B (Son of Resident) published on 6 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely delighted with the level of care provided to my mother.
Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you for your review and compliment, this will be passed on to the team.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from Y R (Daughter of Resident) published on 16 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are helpful and friendly, nothing is too much. They go over and above the job requirements. They provide a good diverse range of services.
Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you for your review and compliment, this will be passed on to the team.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from Samantha R (Daughter-in-law of Resident) published on 16 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are great and do such an amazing job. Well done.
Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you for your review and compliment, this will be passed on to the team.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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Review from Leona E (Granddaughter of Resident) published on 15 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic service, amazing and very caring staff. Would highly recommend! five star service.
Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you for your review and compliment, this will be passed on to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Steven R (Son of Resident) published on 11 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly staff, very attentive. Highly recommended, great service.
Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you for your review and compliment, this will be passed on to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C T (Son of Resident) published on 11 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent, friendly, caring home, your mind is at total ease and we are at peace. They have an excellent and diverse program for the residents. I enjoyed the black history month program. The staff are very helpful and we feel special as they always remember our names. It's a great community here at
Peartree Care Home.
Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you for your review and compliment, this will be passed on to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 10.0 (9.951)

Overview of Review Score

The Review Score of 10 (9.951) out of 10 for Peartree Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 51 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 51 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.951 for Peartree Care Home is calculated as follows: ( (578 Excellents x 5) + (30 Goods x 4) ) ÷ 608 Ratings = 4.951
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Peartree Care Home is based on 51 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 51 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Mar 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (4)

Adam

Adam Tallis BEM

Job Title: Home Manager Joined: 2025

Adam joined Excelcare in February 2025. His move into care came after navigating my way through choosing a home for his grandmother who had been diagnosed with dementia with Lewy bodies.


In 2018 he joined Bupa as a Home Manager and has worked in care since. Adam has a passion for providing person centred quality care to his residents and support to families.


Adam enjoys cooking, traveling to explore new cultures and cuisines along with spending time with his godchildren.


Adam Tallis BEM

Sarah

Sarah Woods

Job Title: Home Administrator Joined: 2024

Sarah started with the home in 2024 as our Home Administrator and has taken well to the role.


Sarah has a background in Customer Service from working with Children and Teenagers for many years.


She brings a smile and a welcoming positive attitude to the home that promotes well-being within the home all around.

Marva

Marva Wilson

Job Title: Lifestyle Coordinator Joined: 2010

Marva provides opportunities for meaningful and purposeful activities and outings planned through a structured programme following discussions with residents and families.

Sabeel

Sabeel Afsal

Job Title: Physiotherapist Joined: 2009

Sabeel has been working in the company since 2009.


She is also an Otago Exercise Programme leader specialising in falls prevention for the elderly. She can be seen motivating people in our gym at least 3 times a week.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Peartree Care Home to verify any information. View our terms and conditions. Peartree Care Home has an Enhanced Service - more info.