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- Excelcare Peartree Care Home







Peartree is a beautiful, purpose-built care home close to Sydenham town centre in South East London.
Warm and friendly, they are extremely proud of their excellent reputation for offering exceptional standards of respite care and long-term residential care, residential dementia care, frail nursing care and end of life care.
The spacious, modern home is tastefully decorated and well known for its open and welcoming environment where residents and team members, many of...
Care Provided by Excelcare Peartree Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The nursing costs include costs for Funded Nursing Care (FNC) which will be refunded if it is granted by Essex Continuing Health Care. FNC is currently £235.88. Fee may increase with complex cases.
- 24-7 person-centred care and support
- A spacious bedroom (65 en-suite)
- A variety of home-made, nutritious meals
- Catering for special diets
- Room service
- Daily activities and entertainment
- Wi-Fi access
- Laundry and ironing
- Housekeeping and maintenance
- All utility bills excluding a private telephone & internet line
- Help to move in
- Chiropody
- Podiatry
- Opticians
- Physiotherapy
- Escort to hospital appointments
- Hairdressing
- Day trips to local attractions
- Newspapers & Magazines
The price(s) shown are provided by the care home. Contact Excelcare Peartree Care Home for full pricing details and T&Cs.
Contact Excelcare Peartree Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Excelcare
- Private Owned
Person in charge
- Adam Tallis(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1997
- Last Refurbishment: 2017
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (69)
Visiting
- The home has a protected meal times policy. Please call and enquire before visiting to avoid meal times.
Parking
- Free parking area.
Excelcare Peartree Care Home Reviews (146)
Excelcare Peartree Care Home has a Review Score of 10 (9.953) out of 10, based on 51 reviews in the last 2 years.
Over all time Excelcare Peartree Care Home has 146 reviews.
My mother was transferred to Peartree after her care home was closed down. I couldn’t be happier with the move. The staff and the care home premises are second to none. The home is clean, light and airy and the staff are caring and incredibly helpful. Mum seems to have settled in well in such a short time.
Thank you for your kind feedback, Erica, it is an absolute pleasure working with you for mum. She is so lovely, very caring and loving towards us as well.
I visit my Aunt on a weekly basis and travel form Yorkshire to meet her. She looks happy, always well kept. The staff are kind, not just to my Aunt but also to me. She has been the best I have seen in the last two months since moving to Peartree, in comparison to the last two years when she was receiving care at home. Thank you, Peartree, especially 2nd floor. Love you guys.
Mum had a wonderful time during her two weeks, she became more confident in walking around. She loved the involvement with all the other residents. Each time someone came to visit Mum and brought her to her room to spend time with her, she just wanted to go back to the communal room with her peers.
Mum eats well and enjoyed meal times in the group. Her room was spacious and clean, she even had her own TV. Staff were very caring and helpful.
If we need to use the respite service again. I would not hesitate on sending Mum back to Peartree Care Home.
My mother was in Peartree for over two years and they were the best two years she could have had, sadly she died in August. However, the care she had was outstanding. The staff was amazing especially on floor 2. My mother loved it in there and she was so well looked after with so much love as well. For me, I feel sad my mum and myself never had more time as they have become family to me. This care home is outstanding. The end of mums life she was cared for so so well, my thanks to you all.
They try to ensure that the residents keep up with activities they enjoyed doing before they came into care. As well as indoor activities, some residents that are able, are taken to the seaside, museums and various outings of their interest.
It's good to know that your loved ones can spend time surrounded by other people in the lounge and also if you wanted to spend some one to one time together you can do so freely, whether it's in the garden, their room, tea room or the relaxing rooms that are available.
It is hard, however, for the carers sometimes to spend a lot of one to one time sitting with individual residents so the care home makes sure that each resident has a special day of their own so they can be pampered and be made a fuss of.
A very friendly atmosphere with caring staff throughout the home.
Peartree Care Home is very professional and I felt my father was well looked after there. The staff are extremely caring and treated my father with dignity and respect but at the same time acted in a very friendly manner.
I would recommend Peartree Care Home if you are looking for a care home for your loved one.
Amazing staff, very caring and always treated my mother and the family with great dignity.
The rooms are clean and airy and we were encouraged to bring things like pictures, photo's, small pieces of furniture to help Mum feel at home.
Thank you Peartree.
My husband came to Peartree for end of life care following a diagnosis in June 2018 of pancreatic cancer. It was a very difficult and stressful time but Peartree made him so welcome and safe and truly made what turned out to be his last month of life, something I can fondly remember. I cannot thank you enough for your support and for bringing some light and hope into that very difficult time.
My mother's room is bright and comfortable. We were encouraged to bring her own pictures and photographs to make her feel at home. The staff are kind and professional and we are welcome to visit at any time. The home has a good atmosphere and the residents seem very happy Residents are treated with respect.
My brother is happy and content at Peartree. He likes the staff and enjoys the food. His room is kept clean and fresh. The lounge is bright and the staff cheerful and attentive. Whenever I visit I get a warm welcome. I can relax knowing my brother is well cared for.
My brother has been here for 6 weeks now and we are very pleased with the care he is receiving. The staff are very friendly and approachable and I feel reassured that my brother is receiving good care.
The building is bright and clean and the staff are efficient and friendly and seem to care for the residents. The residents appear well fed and as a family, we are at ease with Mum being in a safe and caring environment.
I also lost a dear friend in December 2017, we went to visit 3 times a week for 10 months. The staff were marvellous in this time. She went to Buckingham Palace but after this, she was too poorly to go on any other outings. She loved the Christmas party. Thanks to all the staff at Peartree Care Home.
I am so pleased with the standard of care and treatment my sister received from the staff, nothing was too much trouble. She was happy, safe and well looked after. When visiting my sister, we were always given updates as to how she had been. The food and living conditions were excellent at all times.
I was recommended Peartree by the hospice where my mother-in-law was being cared for. I came to look and was really impressed with the cleanliness, friendliness and overall look and facilities. I accepted the room on my first look. I cannot fault the care and overall the home is perfect (I have looked at many others).
Thank you, Lyn, for your kind words. Your comments will be passed on to the carers. Thank you also, for your support and feedback, working together with families ensures good quality of care, which is our aim.
My husband has been in this home for about 6 months. He has settled in really quickly and he has put weight on. The staff are always very friendly and helpful.
My sisters and I are happy with how the staff cared for my late mother and maintained constant communication with us. This gave us such comfort and reassurance particularly after the stress and panic of mum living alone. I especially appreciated the friendliness of the staff and the homely atmosphere they provided. The fact that a member of staff took the time to attend mum's funeral and the memorial service are testaments to how much they understand and care about their work. Thank you Peartree!
I highly recommend Peartree Care Centre for all the wonderful care shown to my mother during her 10-year stay. All the staff are committed and carry out their (sometimes very difficult) duty with kindness, professionalism and a smile. The range of activities they have the option to take part in is vast and varied. My mother loved participating in the ballet and came alive and animated holding a Geko and Spider. Well done to all at Peartree.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 March 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (10) & Events (0)
- 08 Jul 2026
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
- 06 Jan 2026
Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
- 02 Jul 2025
At Excelcare, we believe in celebrating love, identity, and inclusion, and this Pride Month was one to remember! Throughout June, our care homes came alive with colour, laughter, music, and...
There are no upcoming events for Excelcare Peartree Care Home.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Excelcare Peartree Care Home
- 30 Jan 2026Recipient: Excelcare
- 31 Jan 2025Recipient: Excelcare Peartree Care Home
Meet the Team (4)

Adam joined Excelcare in February 2025. His move into care came after navigating my way through choosing a home for his grandmother who had been diagnosed with dementia with Lewy bodies.
In 2018 he joined Bupa as a Home Manager and has worked in care since. Adam has a passion for providing person centred quality care to his residents and support to families.
Adam enjoys cooking, traveling to explore new cultures and cuisines along with spending time with his godchildren.
Adam Tallis BEM

Romaine comes from a background of Nursing and has progressed through the team and become Clinical Lead of the home. She joined Excelcare in 2024. Since joining the company, she has worked hard to provide the best care for all residents.
Romaine is a caring and passionate individual who always puts the needs of the residents and her team first and will do all she can to help Peartree thrive.

Sarah started with the home in 2024 as our Home Administrator and has taken to the role.
Sarah has a background in Customer Service from working with Children and Teenagers for many years.
She brings a smile and a welcoming, positive attitude to the home that promotes well-being within the home.

Marva provides opportunities for meaningful and purposeful activities and outings planned through a structured programme following discussions with residents and families.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Peartree Care Home to verify any information. View our terms and conditions. Excelcare Peartree Care Home has an Enhanced Service -more info.
