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- Excelcare Peartree Care Home







Peartree is a beautiful, purpose-built care home close to Sydenham town centre in South East London.
Warm and friendly, they are extremely proud of their excellent reputation for offering exceptional standards of respite care and long-term residential care, residential dementia care, frail nursing care and end of life care.
The spacious, modern home is tastefully decorated and well known for its open and welcoming environment where residents and team members, many of...
Care Provided by Excelcare Peartree Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The nursing costs include costs for Funded Nursing Care (FNC) which will be refunded if it is granted by Essex Continuing Health Care. FNC is currently £235.88. Fee may increase with complex cases.
- 24-7 person-centred care and support
- A spacious bedroom (65 en-suite)
- A variety of home-made, nutritious meals
- Catering for special diets
- Room service
- Daily activities and entertainment
- Wi-Fi access
- Laundry and ironing
- Housekeeping and maintenance
- All utility bills excluding a private telephone & internet line
- Help to move in
- Chiropody
- Podiatry
- Opticians
- Physiotherapy
- Escort to hospital appointments
- Hairdressing
- Day trips to local attractions
- Newspapers & Magazines
The price(s) shown are provided by the care home. Contact Excelcare Peartree Care Home for full pricing details and T&Cs.
Contact Excelcare Peartree Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Excelcare
- Private Owned
Person in charge
- Adam Tallis(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1997
- Last Refurbishment: 2017
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (69)
Visiting
- The home has a protected meal times policy. Please call and enquire before visiting to avoid meal times.
Parking
- Free parking area.
Excelcare Peartree Care Home Reviews (146)
Excelcare Peartree Care Home has a Review Score of 10 (9.953) out of 10, based on 51 reviews in the last 2 years.
Over all time Excelcare Peartree Care Home has 146 reviews.
The Peartree Care Home staff are friendly and if I have any concerns about my mum and I tell them they sort it out quickly. She is very happy there she enjoys the food and the way they look after her I think its a very nice comfy and clean place
Thank you for your review and compliment, this will be passed on to the team.
I was very anxious about my mother's first night in the home but I was put at ease the following day when I visited. She looks, happy, comfortable and well cared for. The staff are very helpful and friendly. I am happy to see my mum joining in with the activities and socialising with other residents. It is a bright, clean and welcoming environment, and the residents seem very happy.
Thank you for your review and compliment, this will be passed on to the team.
My mother-in-law has settled in very nicely. The rooms are a good size and clean and bright. We have been able to bring in personal items from her home to make her more comfortable. The staff are helpful and friendly. She was seen by their Doctor within a couple of days and some health issues were addressed swiftly. As a family, we are all relied on to see that she is happy and comfortable as well as safe.
Thank you for your review and compliment, this will be passed on to the team.
All Staff really care for the residents, they are polite and welcoming. The activities are always fun and well organised, food is good, home is well cleaned and tidy and the care overall is fantastic, there is great communication between the team in all departments. I always get a warm welcome when I arrive from start to finish and you can see the residents are always cheerful and speak highly of Peartree Care Home. Well done and keep up the good work.
Thank you very much for your review and compliments - we will pass it on to our team members.
My Aunt is very happy at Peartree and is being very well looked after. The staff are very friendly and welcoming and the home is always very clean and homely. We recently went to their Jubilee party which we really enjoyed all the staff worked very hard to make it enjoyable. We look forward to more events during the summer months.
Thank you so much - we will share your feedback with the team. thank you also for your support in working with us.
Staff put on an excellent 70th Jubilee Garden Party for residents and visitors. The food, the displays and the band were excellent. They did the queen residents visitors proud. Thank you.
The staff are extremely helpful and they care very well for my mother-in-law. They have healed her pressure ulcer. When she arrived to this care home, she was only bedbound, now with the care home's staff, nurses, carers and management's help, she is getting an electric wheelchair and is going out and has better quality of life. I would like to thank Peartree Care Home staff for all they do for her.
Thank you so much - you have always been so supportive and encouraging of us.
Care is very good and food is very good. Staff are very kind and caring.
Since my mum moved to this care home, she's very happy and content. The staff are so welcoming, and they're all lovely to speak to. My mum looks like a different person; the whole family is happy with her care.
Thank you for your kind words, Carol; mum has the most lovely and caring family, and we love having you in the care home when you visit; you are always so kind to us.
My mother has been living at Peartree since August and is doing very well there. She is treated with great courtesy, the staff are highly professional, and I feel it’s very easy to communicate with everyone there. Mum’s room is smart, modern-looking and very bright. It was such a difficult decision to have to place my mother into a care home environment, but it has been a huge weight off my mind, and I know she is being cared for kindly, knowledgeably and professionally, all at the same time. The manager and staff are great. I do very much recommend this home!
Thank you so much for your kind words; we absolutely enjoy mum's company as well. She keeps us engaged in stories of her love for theatre and time as a headmistress!
Good communication, very aware of residents' needs. Every resident is referred to by first name and staff is very friendly and helpful. They are looking after my mother very well and I am very pleased overall with the service and care provided.
Thank you so much Jacqueline for your kind words. We really enjoy being around mum as well - she keeps us laughing and is always very thankful and kind!
I came to visit my friend in November 2020 and we were happy with the services offered. They take care of the residents and ensure a friendly environment for the inmates so that they don't miss their family.
Accommodation - communal areas and individual rooms (en-suite) are spacious, clean, bright and kept in excellent decorative order.
The main staff manager is exceptional. She has an open-door policy where staff, residents and relatives can effectively speak to her at any time and raise or resolve any issues. She goes out of her way to know everyone personally by name and endorses a friendly, inclusive atmosphere.
Most staff are very friendly. Permanent staff turn-over is fairly low are there are usually a few staff on each shift who know a resident well and can engage with their needs.
Food is balanced and frequent with healthy snacks like fruit. Prior to Covid-19 visitors were encouraged to eat with their relations.
Prior to Covid-19 - Social Events for residents were numerous, this is picking up again.
As in most Homes - Clothing has to be labelled well otherwise it will be lost in the laundry.
Mum moved into Peartree during the lockdown. The staff were very understanding. Mum took a while to settle but the staff were fantastic. I have always been kept up to date with regular telephone calls. During the lockdown, we were able to facetime and garden visits were allowed. The staff at Peartree have been fantastic and mum has settled now and calls Peartree her home. I am now visiting more which is great.
My mother was a resident at Peartree Care Home for 2 years, she had her own room with ensuite, she was able to have personal possessions such as ornaments, photos even small pieces of furniture anything really that made her room familiar. My mother had her hair done by the resident hairdresser every Friday and enjoyed plentiful visits from her famil. She was kept well dressed and clean and tidy, if she were unwell the GP was notified as was I immediately. My mother sadly passed away on the 6th May 2021, and although this was an extremely difficult time and Covid restrictions were in place myself and my family were given compassionate visits and were shown great kindness and understanding, Peartree is a very special place and I'm so glad that Mum got to spend her last couple of years in such a kind and professional environment.
We are so glad that we chose Peartree. We couldn’t have asked for more.
The care home was outstanding in all aspects. They were also well versed with the ongoing protocols pertaining to the pandemic and still were efficient in making the process of visits to the comfort of the inmates as one would be in their own home. They surely are one of the sweetest care homes I've seen in quite some time.
My mother is truly happy for the attention and care she gets at Peartree Care Home. Staff and residents are so friendly and caring that it feels like a big family which is amazing to have, especially during these difficult times of Covid-19. I cannot praise Peartree Care Home enough for the best care they give to my mum. You guys are the best!
From the very beginning, when my Mother first entered Peartree, at the age of 80, I have felt that I have gained, rather than lost a family member. It has been difficult in the last year, owing to the Covid-19 Emergency, but information, news and personal contact has been professionally and considerately managed, always with the resident family member as the primary driver. I am comfortable that she is in safe hands.
Thank you for your kind words. The team are always re-assured by your support. It is a pleasure working jointly with you for mum.
It was much appreciated that staff took the trouble to keep us informed of any changes in his condition, and were as helpful and as generous as regulations allowed with visits.
He was allowed to slip away gently and with dignity.
Thank you for your kind words, it was an absolute pleasure to care for and get to know your friend. He was kind-hearted and inspirational.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 March 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (10) & Events (0)
- 08 Jul 2026
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
- 06 Jan 2026
Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
- 02 Jul 2025
At Excelcare, we believe in celebrating love, identity, and inclusion, and this Pride Month was one to remember! Throughout June, our care homes came alive with colour, laughter, music, and...
There are no upcoming events for Excelcare Peartree Care Home.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Excelcare Peartree Care Home
- 30 Jan 2026Recipient: Excelcare
- 31 Jan 2025Recipient: Excelcare Peartree Care Home
Meet the Team (4)

Adam joined Excelcare in February 2025. His move into care came after navigating my way through choosing a home for his grandmother who had been diagnosed with dementia with Lewy bodies.
In 2018 he joined Bupa as a Home Manager and has worked in care since. Adam has a passion for providing person centred quality care to his residents and support to families.
Adam enjoys cooking, traveling to explore new cultures and cuisines along with spending time with his godchildren.
Adam Tallis BEM

Romaine comes from a background of Nursing and has progressed through the team and become Clinical Lead of the home. She joined Excelcare in 2024. Since joining the company, she has worked hard to provide the best care for all residents.
Romaine is a caring and passionate individual who always puts the needs of the residents and her team first and will do all she can to help Peartree thrive.

Sarah started with the home in 2024 as our Home Administrator and has taken to the role.
Sarah has a background in Customer Service from working with Children and Teenagers for many years.
She brings a smile and a welcoming, positive attitude to the home that promotes well-being within the home.

Marva provides opportunities for meaningful and purposeful activities and outings planned through a structured programme following discussions with residents and families.
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