Peartree Care Home

195/199 Sydenham Road, Sydenham, London SE26 5HF
Review Us
Top 20 carehome certificate
10 137 Reviews
  • Peartree Care Home, London
Peartree is a beautiful, purpose-built care home close to Sydenham town centre in South East London.

Warm and friendly, they are extremely proud of their excellent reputation for offering exceptional standards of respite care and long-term residential care, residential dementia care, frail nursing care and end of life care.

The spacious, modern home is tastefully decorated and well known for its open and welcoming environment where residents and team members, many of whom live locally in areas such as Lewisham, Catford and Forest Hill, Bromley and Dulwich, thoroughly enjoy celebrating their close links with the local community.

They believe in the importance of treating every single person as an individual and thoughtfully tailor their care and support to their specific health, social and wellbeing needs. Peartree's dedication has been recognised in its Beacon status accreditation with the Gold Standards Framework – awarded for providing exceptional quality care to people nearing the end of their lives.

The attractive, safe and calm setting provides a cheerful, relaxed home where people live happily and comfortably with a high quality of life.
Show Peartree Care Home on the Map

Care Provided by Peartree Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1750
  • Self-Funded Residential Dementia Care: from £1750
  • Self-Funded Nursing Care: from £1985
  • Self-Funded Nursing Dementia Care: from £1985
  • RESPITE Self-Funded Residential Care: from £1750
  • RESPITE Self-Funded Residential Dementia Care: from £1750
  • RESPITE Self-Funded Nursing Care: from £1985
  • RESPITE Self-Funded Nursing Dementia Care: from £1985

The nursing costs include costs for Funded Nursing Care (FNC) which will be refunded if it is granted by Essex Continuing Health Care. FNC is currently £235.88. Fee may increase with complex cases.


What’s included
- 24-7 person-centred care and support
- A spacious bedroom (65 en-suite)
- A variety of home-made, nutritious meals
- Catering for special diets
- Room service
- Daily activities and entertainment
- Wi-Fi access
- Laundry and ironing
- Housekeeping and maintenance
- All utility bills excluding a private telephone & internet line
- Help to move in


What’s available (at an additional charge)
- Chiropody
- Podiatry
- Opticians
- Physiotherapy
- Escort to hospital appointments
- Hairdressing
- Day trips to local attractions
- Newspapers & Magazines

These prices are only a guideline, please contact Peartree Care Home to find out the exact price for your requirements.

Contact Peartree Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Peartree Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Adam Tallis (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1997
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (69)

Visiting

  • The home has a protected meal times policy. Please call and enquire before visiting to avoid meal times.

Parking

  • Free parking area.

Peartree Care Home Reviews (137)

10

Peartree Care Home has a Review Score of 10 (9.953) out of 10, based on 48 reviews in the last 2 years.
Over all time Peartree Care Home has 137 reviews.

Overall Experience
  • 119
  • 18
  • 0
  • 0
  • 0
Date Published
  • 137
  • 19
  • 32
  • 48
  • 89
Reviewer Connection to Peartree Care Home
  • 47
  • 30
  • 11
  • 9
  • 7
  • 6
  • 5
  • 4
  • 4
  • 3
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
Total of 137, showing 101-120
Review from S H (Daughter of Resident) published on 22 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been living at Peartree since August and is doing very well there. She is treated with great courtesy, the staff are highly professional, and I feel it’s very easy to communicate with everyone there. Mum’s room is smart, modern-looking and very bright. It was such a difficult decision
to have to place my mother into a care home environment, but it has been a huge weight off my mind, and I know she is being cared for kindly, knowledgeably and professionally, all at the same time. The manager and staff are great. I do very much recommend this home!
Reply from Aditee Naik, Home Manager at Peartree Care HomeThank you so much for your kind words; we absolutely enjoy mum's company as well. She keeps us engaged in stories of her love for theatre and time as a headmistress!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jacqueline H (Daughter of Resident) published on 10 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Good communication, very aware of residents' needs. Every resident is referred to by first name and staff is very friendly and helpful. They are looking after my mother very well and I am very pleased overall with the service and care provided.
Reply from Aditee Naik, Home Manager at Peartree Care HomeThank you so much Jacqueline for your kind words. We really enjoy being around mum as well - she keeps us laughing and is always very thankful and kind!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sneha S (Friend of Resident) published on 26 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I came to visit my friend in November 2020 and we were happy with the services offered. They take care of the residents and ensure a friendly environment for the inmates so that they don't miss their family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mike P (Son of Resident) published on 16 July 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Peartree Care Home is very good and to be recommended on numerous levels - I shall list just a few:
Accommodation - communal areas and individual rooms (en-suite) are spacious, clean, bright and kept in excellent decorative order.
The main staff manager is exceptional. She has an open-door policy
where staff, residents and relatives can effectively speak to her at any time and raise or resolve any issues. She goes out of her way to know everyone personally by name and endorses a friendly, inclusive atmosphere.
Most staff are very friendly. Permanent staff turn-over is fairly low are there are usually a few staff on each shift who know a resident well and can engage with their needs.
Food is balanced and frequent with healthy snacks like fruit. Prior to Covid-19 visitors were encouraged to eat with their relations.
Prior to Covid-19 - Social Events for residents were numerous, this is picking up again.
As in most Homes - Clothing has to be labelled well otherwise it will be lost in the laundry.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Vicky M (Daughter of Resident) published on 16 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved into Peartree during the lockdown. The staff were very understanding. Mum took a while to settle but the staff were fantastic. I have always been kept up to date with regular telephone calls. During the lockdown, we were able to facetime and garden visits were allowed. The staff at Peartree
have been fantastic and mum has settled now and calls Peartree her home. I am now visiting more which is great.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from June T (Daughter of Resident) published on 14 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at Peartree Care Home for 2 years, she had her own room with ensuite, she was able to have personal possessions such as ornaments, photos even small pieces of furniture anything really that made her room familiar. My mother had her hair done by the resident hairdresser every
Friday and enjoyed plentiful visits from her famil. She was kept well dressed and clean and tidy, if she were unwell the GP was notified as was I immediately. My mother sadly passed away on the 6th May 2021, and although this was an extremely difficult time and Covid restrictions were in place myself and my family were given compassionate visits and were shown great kindness and understanding, Peartree is a very special place and I'm so glad that Mum got to spend her last couple of years in such a kind and professional environment.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Loraine D (Daughter of Resident) published on 14 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum settled into Peartree Care Home much faster than we had anticipated. The love and care she received was amazing, especially during Covid.
We are so glad that we chose Peartree. We couldn’t have asked for more.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Yasin S (Friend of Resident) published on 15 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home was outstanding in all aspects. They were also well versed with the ongoing protocols pertaining to the pandemic and still were efficient in making the process of visits to the comfort of the inmates as one would be in their own home. They surely are one of the sweetest care homes I've
seen in quite some time.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S S (Daughter of Resident) published on 15 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is truly happy for the attention and care she gets at Peartree Care Home. Staff and residents are so friendly and caring that it feels like a big family which is amazing to have, especially during these difficult times of Covid-19. I cannot praise Peartree Care Home enough for the best care
they give to my mum. You guys are the best!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C S (Son of Resident) published on 7 June 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
From the very beginning, when my Mother first entered Peartree, at the age of 80, I have felt that I have gained, rather than lost a family member. It has been difficult in the last year, owing to the Covid-19 Emergency, but information, news and personal contact has been professionally and considerately
managed, always with the resident family member as the primary driver. I am comfortable that she is in safe hands.
Reply from Aditee Naik, Home Manager at Peartree Care HomeThank you for your kind words. The team are always re-assured by your support. It is a pleasure working jointly with you for mum.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michael S (Friend of Resident) published on 7 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Under difficult Covid conditions, Peartree Care Home looked after my friend with care and humanity. He was comfortable with the support he received, and it helped a lot that staff took an interest in him as an individual.
It was much appreciated that staff took the trouble to keep us informed of any
changes in his condition, and were as helpful and as generous as regulations allowed with visits.
He was allowed to slip away gently and with dignity.
Reply from Aditee Naik, Home Manager at Peartree Care HomeThank you for your kind words, it was an absolute pleasure to care for and get to know your friend. He was kind-hearted and inspirational.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Erica M (Daughter of Resident) published on 27 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was transferred to Peartree after her care home was closed down. I couldn’t be happier with the move. The staff and the care home premises are second to none. The home is clean, light and airy and the staff are caring and incredibly helpful. Mum seems to have settled in well in such a short
time.
Reply from Aditee Naik, Home Manager at Peartree Care HomeThank you for your kind feedback, Erica, it is an absolute pleasure working with you for mum. She is so lovely, very caring and loving towards us as well.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from W S (Niece of Resident) published on 10 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my Aunt on a weekly basis and travel form Yorkshire to meet her. She looks happy, always well kept. The staff are kind, not just to my Aunt but also to me. She has been the best I have seen in the last two months since moving to Peartree, in comparison to the last two years when she was receiving
care at home. Thank you, Peartree, especially 2nd floor. Love you guys.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Cathy V (Daughter of Resident) published on 21 January 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum was at Peartree for a respite stay for two weeks. I initially had reservations about leaving my mum in a respite /care home for the first time, but I can say all my worries and myths on care homes have now changed for the better.
Mum had a wonderful time during her two weeks, she became more
confident in walking around. She loved the involvement with all the other residents. Each time someone came to visit Mum and brought her to her room to spend time with her, she just wanted to go back to the communal room with her peers.
Mum eats well and enjoyed meal times in the group. Her room was spacious and clean, she even had her own TV. Staff were very caring and helpful.
If we need to use the respite service again. I would not hesitate on sending Mum back to Peartree Care Home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kim M (Daughter of Resident) published on 25 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was in Peartree for over two years and they were the best two years she could have had, sadly she died in August. However, the care she had was outstanding. The staff was amazing especially on floor 2. My mother loved it in there and she was so well looked after with so much love as well.
For me, I feel sad my mum and myself never had more time as they have become family to me. This care home is outstanding. The end of mums life she was cared for so so well, my thanks to you all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Theresa (Daughter of Resident) published on 8 July 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
Peartree tries to make sure that the residents feel as comfortable as they would do in their own home by allowing them to be surrounded by their own belongings in their rooms if they so wish.
They try to ensure that the residents keep up with activities they enjoyed doing before they came into care.
As well as indoor activities, some residents that are able, are taken to the seaside, museums and various outings of their interest.
It's good to know that your loved ones can spend time surrounded by other people in the lounge and also if you wanted to spend some one to one time together you can do so freely, whether it's in the garden, their room, tea room or the relaxing rooms that are available.
It is hard, however, for the carers sometimes to spend a lot of one to one time sitting with individual residents so the care home makes sure that each resident has a special day of their own so they can be pampered and be made a fuss of.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D F (Son-in-law of Resident) published on 4 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very friendly atmosphere with caring staff throughout the home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jackie W (Daughter of Resident) published on 3 July 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
Peartree Care Home is very professional and I felt my father was well looked after there. The staff are extremely caring and treated my father with dignity and respect but at the same time acted in a very friendly manner.


I would recommend Peartree Care Home if you are looking for a care home

for your loved one.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tina F (Daughter of Resident) published on 12 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Amazing staff, very caring and always treated my mother and the family with great dignity.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rosalind W (Daughter of Resident) published on 11 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been at Peartree for some years now and suffers from Dementia - the staff are very nice and welcome our visits at any time. There is a good atmosphere and the staff respectful and open to questions.
The rooms are clean and airy and we were encouraged to bring things like pictures, photo's,
small pieces of furniture to help Mum feel at home.


Thank you Peartree.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 10.0 (9.953)

Overview of Review Score

The Review Score of 10 (9.953) out of 10 for Peartree Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 48 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.953 for Peartree Care Home is calculated as follows: ( (549 Excellents x 5) + (25 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 575 Ratings = 4.953
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Peartree Care Home is based on 48 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 48 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Mar 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (11)

Meet the Team (4)

Adam

Adam Tallis BEM

Job Title: Home Manager Joined: 2025

Adam joined Excelcare in February 2025. His move into care came after navigating my way through choosing a home for his grandmother who had been diagnosed with dementia with Lewy bodies.


In 2018 he joined Bupa as a Home Manager and has worked in care since. Adam has a passion for providing person centred quality care to his residents and support to families.


Adam enjoys cooking, traveling to explore new cultures and cuisines along with spending time with his godchildren.


Adam Tallis BEM

Romaine

Romaine Miller

Job Title: Care Manager Joined: 2024

Romaine comes from a background of Nursing and has progressed through the team and become Clinical Lead of the home. She joined Excelcare in 2024. Since joining the company, she has worked hard to provide the best care for all residents.


Romaine is a caring and passionate individual who always puts the needs of the residents and her team first and will do all she can to help Peartree thrive.

Sarah

Sarah Woods

Job Title: Home Administrator Joined: 2024

Sarah started with the home in 2024 as our Home Administrator and has taken to the role.


Sarah has a background in Customer Service from working with Children and Teenagers for many years.


She brings a smile and a welcoming, positive attitude to the home that promotes well-being within the home.

Marva

Marva Wilson

Job Title: Lifestyle Coordinator Joined: 2010

Marva provides opportunities for meaningful and purposeful activities and outings planned through a structured programme following discussions with residents and families.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Peartree Care Home to verify any information. View our terms and conditions. Peartree Care Home has an Enhanced Service - more info.