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- Excelcare Peartree Care Home







Peartree is a beautiful, purpose-built care home close to Sydenham town centre in South East London.
Warm and friendly, they are extremely proud of their excellent reputation for offering exceptional standards of respite care and long-term residential care, residential dementia care, frail nursing care and end of life care.
The spacious, modern home is tastefully decorated and well known for its open and welcoming environment where residents and team members, many of...
Care Provided by Excelcare Peartree Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The nursing costs include costs for Funded Nursing Care (FNC) which will be refunded if it is granted by Essex Continuing Health Care. FNC is currently £235.88. Fee may increase with complex cases.
- 24-7 person-centred care and support
- A spacious bedroom (65 en-suite)
- A variety of home-made, nutritious meals
- Catering for special diets
- Room service
- Daily activities and entertainment
- Wi-Fi access
- Laundry and ironing
- Housekeeping and maintenance
- All utility bills excluding a private telephone & internet line
- Help to move in
- Chiropody
- Podiatry
- Opticians
- Physiotherapy
- Escort to hospital appointments
- Hairdressing
- Day trips to local attractions
- Newspapers & Magazines
The price(s) shown are provided by the care home. Contact Excelcare Peartree Care Home for full pricing details and T&Cs.
Contact Excelcare Peartree Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Excelcare
- Private Owned
Person in charge
- Adam Tallis(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1997
- Last Refurbishment: 2017
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (69)
Visiting
- The home has a protected meal times policy. Please call and enquire before visiting to avoid meal times.
Parking
- Free parking area.
Excelcare Peartree Care Home Reviews (146)
Excelcare Peartree Care Home has a Review Score of 10 (9.953) out of 10, based on 51 reviews in the last 2 years.
Over all time Excelcare Peartree Care Home has 146 reviews.
My mother is being cared for excellently and appears to be very settled and happy the home is always clean and welcoming.
Many thanks for taking the time to post a review with regards to Peartree. We are delighted that your mother is settled and that you are happy with the care she is receiving.I will pass on your comments to the team.
This home and staff are amazing. The care my relative received over the eleven years stay was outstanding, all the staff are caring, friendly and in particular excellent to my relative, who could be a little difficult at times. Well done everybody.
Thank you so much for taking the time to share your feedback with us at Peartree. I am so pleased to hear that we cared for your relative so well. The team are always delighted to hear about the service and care they provide.
I have been attending the home on a weekly basis for the past year. I have always found the staff welcoming and had no issues with visiting, including times. My brother's room is always clean and he is well-presented. He has never complained or found fault with the home. I have been present during meal times, which look very good. I am kept up to date with any issues and so far cannot find fault. Staff do and amazing job.
Thank you for your kind review. We're delighted to hear you've found our staff welcoming and your brother's care to be of a high standard. It's wonderful to know his room is always clean, he's well-presented, and that you're happy with the meals and communication. Your appreciation for our team...
I am very happy with my mother's carers, they look after her very well.
We sincerely appreciate your thoughtful comments and encouraging feedback. It brings us great joy to learn that you are satisfied with the care provided to your mother. Our dedicated team strives to ensure that each resident feels cared for, respected, and at ease. It is truly gratifying to know...
The love and care bestowed to my mother over the last five years has been exceptional. As a family, we have been supported throughout the night up to the point where my mother recently passed away. We are thankful to all the carers at Peartree, especially all those on the second floor who cared and loved Mum and to a particular member of staff for organising all the activities and fun entertainment for the residents, Mum always enjoyed. Another particular staff member and her team have all been exceptional. Much love to you all.
I sincerely appreciate your thoughtful words and touching review. It has been a privilege to be a part of your mother's journey over the past five years. Hearing that she felt loved, cared for, and joyful during her time at Peartree truly warms our hearts. We are grateful for your acknowledgement...
The care for my Mother is brilliant. Lovely staff, warm and kind they always make me feel welcome. Peartree provides a first-class professional service.
Thank you so much for your kind words! We're thrilled to hear that you are pleased with the care your mother receives and that our team has made you feel welcome. At Peartree, we strive to provide a warm, compassionate, and professional environment, so your feedback means a lot to us. We're...
It is a great comfort to have my brother in Peartree Care Home. Management and staff are great - so caring of all his needs. I cannot imagine a better place for my brother.
We sincerely appreciate your kind words and the time you've taken to share your feedback. We are delighted to hear that you feel your brother is receiving excellent care and that our management and staff have been able to meet his needs. Ensuring the highest quality of care for all our residents is...
Good service throughout.
We sincerely appreciate you taking the time to share your positive experience with us. It's truly uplifting to hear that you found our service to be consistently exceptional. Our team is dedicated to delivering the highest standard of care, and your valuable feedback further motivates us to continue our pursuit of excellence.
Staff are caring and the care my mother receives is very good.
We sincerely appreciate your kind words and positive feedback. It brings us great joy to know that you are pleased with the level of care your mother is receiving and that you recognize the dedication and compassion of our staff. Please be assured that we are fully committed to providing the...
I was apprehensive about leaving my mum in the care of strangers but I have been very pleasantly surprised. Everyone on the staff is caring, friendly and warm. They really do demonstrate how to care for frail and vulnerable people. Pertree is a gem among care homes, the staff go over and above every single day. Thank you.
Peartree is a family and welcomes anyone who joins us, we appreciate your feedback provided, and the compliments will be shared with the team. Thank you once again, we are most grateful. Best wishes to you and the family.
My mother-in-law received fabulous care at Peartree, so warm, welcoming and non-judgemental and kind. Every member of staff made every interaction a pleasure and she improved so much over the 4 weeks she was there. Special shoutout to four members of staff in particular.
We are pleased to hear your mother-in-law receiving fabulous care at Peartree. It is reassuring to hear family identifying and expressing change noticed in your mother-in-law whilst she was in our care. We appreciate the compliments and will share this with the team. Best wishes from all at Peartree.
I find the treatment my mother-in-law is receiving is of a very good standard. The staff are caring and lovely.
Thank you for sharing compliments, we are pleased to hear your mother-in-law is receiving a very good standard of care. We appreciate your feedback and will share it with our team. Best wishes to you and the family.
Patient staff, helpful and attentive!
We appreciate the compliment, this will be shared with the team, thank you.
The care is excellent. The patients are looked after with kindness and experienced care.
Thank you for your positive feedback provided, we appreciate this and will ensure compliments are passed on to the team. We are pleased to hear of your experience and views, thank you once again we are so grateful. Best wishes to you and the family.
Very happy.
Thank you for sharing your feedback with us, we will pass on the compliments received to the team. We are pleased to hear of your positive experience at Peartree and appreciate your views. Thank you and best wishes to you and the family.
I've been very pleased with my father's care and attention since he was admitted.
We are pleased to hear you are happy with the care your father is receiving, we appreciate your review and will share with our team. Thank you and best wishes to you and the family.
The staff are friendly and understanding, helping to make this old girl comfortable and settled.
The food is very good, taking into account people's individual needs and tastes.
My room and bed and washing facilities are very good.
I am not made to feel a nuisance.
Entertainment and involvement is excellent.
This will be shared with all teams, we are so grateful thank you once again.
Best wishes to you and the family.
This is the best home I've ever been to visit. My mum was well looked after and much loved by staff members. I would recommend Peartree Care Home to all the elderly, they won't get this treatment anywhere else.
Best wishes
My mother is in Peartree. The staff are unfailingly caring. They are very good at communicating with me about my mother. The home is spotlessly clean and fresh. My mother is well cared for. The events are lovely! Thank you to all the staff at Peartree.
Best wishes to you and your family, thank you.
The staff are all very welcoming and very friendly whenever I go to visit my friend. I attended the day of the Christmas party, which was great fun. The food was really good and they are all very attentive to the residents. Getting them involved and generally caring for them. They felt more like family. A fantastic care home.
Best wishes to you and your family, from all at Peartree.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 March 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (10) & Events (0)
- 08 Jul 2026
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
- 06 Jan 2026
Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
- 02 Jul 2025
At Excelcare, we believe in celebrating love, identity, and inclusion, and this Pride Month was one to remember! Throughout June, our care homes came alive with colour, laughter, music, and...
There are no upcoming events for Excelcare Peartree Care Home.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Excelcare Peartree Care Home
- 30 Jan 2026Recipient: Excelcare
- 31 Jan 2025Recipient: Excelcare Peartree Care Home
Meet the Team (4)

Adam joined Excelcare in February 2025. His move into care came after navigating my way through choosing a home for his grandmother who had been diagnosed with dementia with Lewy bodies.
In 2018 he joined Bupa as a Home Manager and has worked in care since. Adam has a passion for providing person centred quality care to his residents and support to families.
Adam enjoys cooking, traveling to explore new cultures and cuisines along with spending time with his godchildren.
Adam Tallis BEM

Romaine comes from a background of Nursing and has progressed through the team and become Clinical Lead of the home. She joined Excelcare in 2024. Since joining the company, she has worked hard to provide the best care for all residents.
Romaine is a caring and passionate individual who always puts the needs of the residents and her team first and will do all she can to help Peartree thrive.

Sarah started with the home in 2024 as our Home Administrator and has taken to the role.
Sarah has a background in Customer Service from working with Children and Teenagers for many years.
She brings a smile and a welcoming, positive attitude to the home that promotes well-being within the home.

Marva provides opportunities for meaningful and purposeful activities and outings planned through a structured programme following discussions with residents and families.
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