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- Excelcare Peartree Care Home







Peartree is a beautiful, purpose-built care home close to Sydenham town centre in South East London.
Warm and friendly, they are extremely proud of their excellent reputation for offering exceptional standards of respite care and long-term residential care, residential dementia care, frail nursing care and end of life care.
The spacious, modern home is tastefully decorated and well known for its open and welcoming environment where residents and team members, many of...
Care Provided by Excelcare Peartree Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The nursing costs include costs for Funded Nursing Care (FNC) which will be refunded if it is granted by Essex Continuing Health Care. FNC is currently £235.88. Fee may increase with complex cases.
- 24-7 person-centred care and support
- A spacious bedroom (65 en-suite)
- A variety of home-made, nutritious meals
- Catering for special diets
- Room service
- Daily activities and entertainment
- Wi-Fi access
- Laundry and ironing
- Housekeeping and maintenance
- All utility bills excluding a private telephone & internet line
- Help to move in
- Chiropody
- Podiatry
- Opticians
- Physiotherapy
- Escort to hospital appointments
- Hairdressing
- Day trips to local attractions
- Newspapers & Magazines
The price(s) shown are provided by the care home. Contact Excelcare Peartree Care Home for full pricing details and T&Cs.
Contact Excelcare Peartree Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Excelcare
- Private Owned
Person in charge
- Adam Tallis(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1997
- Last Refurbishment: 2017
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (69)
Visiting
- The home has a protected meal times policy. Please call and enquire before visiting to avoid meal times.
Parking
- Free parking area.
Excelcare Peartree Care Home Reviews (146)
Excelcare Peartree Care Home has a Review Score of 10 (9.953) out of 10, based on 51 reviews in the last 2 years.
Over all time Excelcare Peartree Care Home has 146 reviews.
The staff is very polite and respectful, with a very caring manner. Also very helpful and knowledgeable.
Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that our staff's politeness, respect, and caring attitude made a positive impression. Providing compassionate, attentive care is very important to us, and your feedback encourages our team to continue doing their best.
My partner described Peartree as a nice hotel, the food and service were good. She was cocooned in bed and looked very comfortable. I would recommend Peaertree to anyone looking for excellent care for their loved ones.
Thank you so much for sharing your partners experience. Were delighted to hear that Peartree felt like a nice hotel and that the food and service were enjoyed. Ensuring residents feel comfortable, cared for, and safe is always our top priority, so its lovely to know she felt cocooned and relaxed in bed.
We truly appreciate your recommendation and your trust in us to care for your loved one.
During this time I have been a volunteer visitor, I have been impressed by the range of activities provided for the residents. The residents are always treated well, and their dignity is always paramount. The rooms and communal areas are always spotless. The residents appear to have appetising meals. The residents are always well-dressed and groomed. The staff are attentive and know the residents in their care. In my role as a church visitor, this is the best home I have visited.
Thank you for your kind words and for the support you provide as a volunteer visitor. Were delighted to hear that our activities, cleanliness, meals, and focus on residents dignity have made such a positive impression.
Our team takes great pride in providing attentive and personalised care, so...
It would be no exaggeration to say that staff behave not just as salaried persons, but also as those with a calling. (P.S. I am a regular volunteer.)
Thank you for your kind words and for the time you give as a volunteer. Were so glad you feel welcomed at Peartree and notice the dedication of our staff. It means a lot to us to know that the atmosphere we strive to create is felt by both residents and those who support them. We truly value your contribution and ongoing support.
I cannot thank the staff at peartree enough, we lost mum on news years day, but mum had the best time there, she wasn't a easy lady but they took mum in and she was able to make friends have a routine and began to engage with the activities provided I myself would do some exercise with her and other residents who were on her floor much to her delight, the events and activities are top tier at Peartree Carehome and mum would enjoy them so much, mum was diagnosed with a twisted stomach given 3 to 6months to live she survived two birthdays celebrated 90 and 91 she would of been 92 today, Peartree helped her to live more, in her last moments the staff at Peartree made sure mums room was clean and tidy, she was washed dressed and laid to rest forever at 6AM. I cannot thank each one of them enough, for all what they did for my mum and will always have a special place in my heart. RIP Roxanna.
Thank you for your kind words about Roxanna. We feel privileged to have been part of her journey and are so glad she found comfort, joy, and friendship here at Peartree. She will always be remembered with love, and our thoughts are with you and your family
I visit my mum twice a week and am always made welcome. I enjoy helping the residents and have formed a good relationship with all the staff. I have no worries about my mum's care as the staff are very caring and professional. They take time with the residents and make sure their needs are met. A special shout out to the entertainment staff as they are always providing activities to help with stimulation. I feel very lucky knowing that my mum is happy and being cared for with patience and empathy.
Thank you so much for taking the time to give a review on the care given to your Mum. It really means a lot to us to receive such wonderful feedback.
Such a lovely care home. The staff are very professional and caring. Cannot find any negatives with this care home.
Dear JeffThank you for taking the time to complete a review. I am so delighted that you are happy with all aspects at Peartree, I will be sure to share your comments with the team.
Care received is great.
Thank you for such a lovely review for Peartree. Thank you Susan. Kind regards
Mum is happy here at Peartree.
Food is good and varied.
Thank you so much for sharing your views on the care and activities at Peartree. It not only means a lot to our team but also to families looking for care for their loved ones.We will be sure to share you feedback
Peartree is a very nice and pleasant care facility. The carers are very kind and helpful. The clients seem very contented. There are activities to keep them occupied.
Thank you so much for taking the time to leave a review on our home and the service provided to your relative.It means so much to our team to receive reviews like yours.
I have been visiting my friend for nearly 3 years, I visit every Wednesday, also a volunteer for helping with the residents, with art and crafts. All residents seem happy and are well cared for. There are facilities for all residents' needs.
Many thanks for your review of Peartree. Thank you so much for taking the time to be a volunteer and supporting our residents with the arts and crafts sessions we run. Volunteers are so important as it enables us to connect our residents with the wider community.
We are very happy with the care of our father. Staff all very helpful and friendly. Nothing is too much.
Thank you so much for taking the time to leave a review about your experience at Peartree. Feedback is so important to our team and enables us to improve the service and care we provide to our residents and their families
My partner has been a resident in Peartree for the past 5 months. I chose this home before he needed to become a resident, when I first visited Peartree in 2024 I was very happily impressed at first visit. Everyone extremely kind and professional, clean, I described how the staff related in a personal way with each resident. I see now how my loved one is looked after with respect, dignity and in a loving way to each detail. He always looks clean polished always smiling as he's always been. I asked my loved one how he feels, these are his words "it's brilliant, everything is good and I feel good." He has settled in very well and that gives us peace of mind knowing he is happy.
Thank you so much for sharing this review with us. We know how difficult it is for families finding care for their relatives. It is lovely to read that your loved one is so happy to be living at Peartree and i know that he has built relationships with some of the other residents
Peartree is the best care home, and the care for my mum has been exemplary.
I am delighted to read that you are so happy with the care and service provided by the team here at Peartree. We will be sure to share your review with them.
My mum has been cared for at Pear Tree for over 1.5 years now and she seems happy. The staff are always helpful and friendly, her items in her room are kept well, she is always clean, her room is always clean and the nurses communicate about anything that needs to be communicated. Its not possible for me to take care of my mum on my own at home then I am happy for her to be looked after by the team at Pear Tree.
Thank you so much for taking the time to review Peartree. 15 years really makes Mum part of our family.The team will be delighted to read your review.
Very encouraging and all activities are shown on media , great to see interactions and smiles
It is wonderful to receive reviews about our home like this. Thank you so much for sharing your experience with us.
Mum is very happy here. She loves all the staff the home is spotless and everyone is so friendly. It is a fabulous home.
Thank you for leaving a review regarding your Mum. I am delighted that she is happy and that you are pleased with the team and our surroundings.We will be sure to share with the team.
Since nan started at Pear Tree she has done amazing and settled in so well. She enjoys the variety of different activities and loves getting involved. As a family we feel pleased and happy with how caring they are with nan and how well she has settled into her new home. Overall a lovely and caring home!
Thank you so much for taking the time to leave a review. I am so pleased to hear how well the team are caring for your Nan and will be sure to share this with them.
The staff on the second floor is doing a wonderful job.
Many thanks for taking the time to leave a review for Peartree. We are delighted that you are happy with the care provided by our team. We will be sure to pass on your comments to them
Excellent staff and facilities.
Thank you for taking the time to review Peartree. Your comments mean a lot to the entire team
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 March 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (10) & Events (0)
- 08 Jul 2026
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
- 06 Jan 2026
Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
- 02 Jul 2025
At Excelcare, we believe in celebrating love, identity, and inclusion, and this Pride Month was one to remember! Throughout June, our care homes came alive with colour, laughter, music, and...
There are no upcoming events for Excelcare Peartree Care Home.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Excelcare Peartree Care Home
- 30 Jan 2026Recipient: Excelcare
- 31 Jan 2025Recipient: Excelcare Peartree Care Home
Meet the Team (4)

Adam joined Excelcare in February 2025. His move into care came after navigating my way through choosing a home for his grandmother who had been diagnosed with dementia with Lewy bodies.
In 2018 he joined Bupa as a Home Manager and has worked in care since. Adam has a passion for providing person centred quality care to his residents and support to families.
Adam enjoys cooking, traveling to explore new cultures and cuisines along with spending time with his godchildren.
Adam Tallis BEM

Romaine comes from a background of Nursing and has progressed through the team and become Clinical Lead of the home. She joined Excelcare in 2024. Since joining the company, she has worked hard to provide the best care for all residents.
Romaine is a caring and passionate individual who always puts the needs of the residents and her team first and will do all she can to help Peartree thrive.

Sarah started with the home in 2024 as our Home Administrator and has taken to the role.
Sarah has a background in Customer Service from working with Children and Teenagers for many years.
She brings a smile and a welcoming, positive attitude to the home that promotes well-being within the home.

Marva provides opportunities for meaningful and purposeful activities and outings planned through a structured programme following discussions with residents and families.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Peartree Care Home to verify any information. View our terms and conditions. Excelcare Peartree Care Home has an Enhanced Service -more info.
