Longfield

Fambridge Close, Maldon CM9 6DJ
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Top 20 carehome certificate
9.9 74 Reviews
  • Longfield, Maldon
Longfield is a homely, comfortable single-storey care home in the pretty coastal town of Maldon, Essex.

It specialises in caring for older people living with or without dementia.

There is a large mature garden, summer house and two attractive private courtyards, providing plenty of opportunity to enjoy the outdoors.

The home has open and spacious communal areas arranged as five smaller units, a reminiscence room and a large central music room. This gives a variety of comfortable areas with different atmospheres for people to enjoy.
The single-storey layout and handrails throughout make the home easy to navigate and stroll around.

Each unit has its own kitchenette – meaning you are never far from a hot drink and a biscuit! The excellent chef cooks from fresh ingredients every day and caters for all dietary requirements.

Longfield has a stable team of experienced, caring and committed staff with a family ethos and emphasis on relationship building with both residents and relatives. Every member of staff, from carer to cook, manager to laundry assistant, all know the residents well.
Everyone is welcomed with a smile and a hello.
A full-time activities co-ordinator is employed and the home has established links with local churches, schools and volunteers, as well as community groups.
Longfield offers:
•        Weekly movement to music
•        Visiting church services
•        PAT Dog
•        An aviary, pond and fish tank
•        Outings and trips
•        Musical entertainment
•        Gardening
•        Arts and crafts
•        Enablement activities
•        Visiting GPs, hairdresser, optician and chiropodist

Longfield is a short walk from Maldon promenade and the traditional high street, featuring independent local shops and numerous eating and drinking venues.
There are easily accessible bus routes to the larger towns of Chelmsford and Colchester as well as local seaside villages.
The local rail link from London is only four miles away.
Show Longfield on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1344 – £1456
  • Self-Funded Residential Dementia Care: £1344 – £1456
  • RESPITE Self-Funded Residential Care: £1344 – £1456
  • RESPITE Self-Funded Residential Dementia Care: £1344 – £1456

These prices are only a guideline, please contact Longfield to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Gina Copsey (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (3)

Visiting

  • Visitors very welcome at Longfield. Please speak to the management team to discuss individual visiting arrangements.

Parking

  • Ample free car parking is available at the front of the home

Longfield Reviews (74)

9.9

Longfield has a Review Score of 9.9 (9.937) out of 10, based on 16 reviews in the last 2 years.
Over all time Longfield has 74 reviews.

Overall Experience
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  • 7
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Date Published
  • 74
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  • 16
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Reviewer Connection to Longfield
  • 30
  • 13
  • 6
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Total of 74, showing 1-20
Review from David A (Son-in-law of Resident) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is the second residential care home my mother in law has lived in. Whilst lower cost than the first, the care, ambience, staff engagement and overall experience at Longfield is dramatically better. This is a low rise, low density, low stress care home. Lots of space, easy access to secure outdoor
fresh air and great food means I and my wife are completely relaxed leaving my Mother in Law in the care of the Longfield team. Congratulations Team Longfield. You are all stars.
Reply from Claire Pugh, Deputy Manager at Longfield

Thank you for your kind words. We are glad that your mother-in-law is happy in our home.

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Review from Bob W (Son-in-law of Resident) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A massive thank you to all the staff at Longfield care home. You not only looked after my mother-in-law you also looked after the entire family. You not only provided excellent care, but you also provided warmth, empathy, and compassion to us all. Each member of staff made Longfield feel like our second
home, took time to speak to us, knew our names and made the whole process stages freer. Each time we left Longfield we knew we had made the right choice, and definitely knowing our loved one was in the right place where they felt safe, loved and take care of.
I cannot thank you all enough.
Reply from Gina Copsey, Manager at Longfield

Thank you for your lovely words. We are very glad that we were able to support your whole family, it has been a pleasure.

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Review from Quentin H (Brother of Resident) published on 14 August 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I've been visiting my sister pretty regularly since she first came to Longfield last October & I would like to thank the staff for their unfailing kindness & hospitality, which I encounter every time I visit. Well done!
Reply from Gina Copsey, Manager at Longfield

Thank you very much for your kind words about our team. We always aim to make people happy.

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Review from R L (Nephew of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle is very well cared for and loved. The level of care he receives is second to none and there are always activities going on. Everyone is always welcoming and has a smile on their face. The manager is always present and always available for a chat.
Reply from Gina Copsey, Manager at Longfield

We are very pleased that you feel welcomed in our home and you are happy with the care and love shown to your uncle

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Review from Dawn F (Friend of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great atmosphere, great staff. Very friendly, interactive and caring.
Reply from Gina Copsey, Manager at Longfield

Thank you for your kind review. We are very pleased that you find the atmosphere in the home friendly and caring.

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Review from Sally C (Daughter of Resident) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a wonderful, homely, welcoming, clean, stimulating environment for my mum. I could not be more delighted with the care my mum has been shown. The environment is beautifully decorated and spotless and the staff are kind, caring and thoughtful.
Reply from Claire Pugh, Deputy Manager at Longfield

Thank you Sally for your kind words.It is a pleasure to look after your Mum.

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Review from Jenny P (Wife of Resident) published on 8 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Today has shown a wonderful sense of community within the home and teamwork from the start and from all of the staff. A wonderful atmosphere was created. Steps were taken to ensure that the event was totally inclusive for residents of all abilities. The quality of the entertainment was exceptional.
Reply from Gina Copsey, Manager at Longfield

Thank you for your lovely comments. We are very pleased that you enjoyed today and had fun with us.

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Review from Theresa H (Friend of Resident) published on 8 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Attended Christmas show with my friend, as always he was engaging and entertaining as ever. The staff and residents joined in with the fun. This home is so warm and welcoming and all the staff are wonderful and it is great to see how they interact with the residents, they are so helpful, very nice and
seem totally committed to their roles.
Reply from Gina Copsey, Manager at Longfield

Thank you for joining us for the Christmas show and your kind feedback about our team members. It's lovely to see residents, visitors and team members having fun together.

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Review from M S (Friend of Resident) published on 7 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely amazing experience, staff are wonderful. So clean and welcoming. The shows the staff put on are great, enjoyed by everyone.
Can't say enough about Longfield, great place.
Reply from Gina Copsey, Manager at Longfield

Thank you very much for your positive feedback. We are very pleased that you enjoy your time at Longfield Care Home

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Review from Doug M (Son of Resident) published on 28 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent workforce, extremely well managed. The staff are more like friends than anything else. If it's not broke don't fix it.
Reply from Claire Pugh, Deputy Manager at Longfield

Thank you for your kind words. The team see you as a friend as well!

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Review from J R (Daughter of Resident) published on 16 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Simply wonderful. We have observed first-hand the 24-hour care given by loving and dedicated staff, as we sit in vidual with our loved one. We are humbled and impressed by the resilience and compassion of staff toward us and all the people in their direct care. We are so grateful for the generous support
at this difficult time.
Reply from Claire Pugh, Deputy Manager at Longfield

Thank you J for such lovely words. I will pass this onto the team.

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Review from Lesley J (Daughter of Resident) published on 25 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had a really lovely lamb roast dinner with our dad on Father's Day.
The food was excellent and the lady that served us was so nice, checking everything was ok.
Dad ate really well which was nice to see.
Reply from Gina Copsey, Manager at Longfield

We are very pleased that you enjoyed your meal and could share this special day with your Dad.

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Review from C S (Daughter of Resident) published on 25 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had a lovely Sunday lunch with Dad on Father's Day. Lamb and all the trimmings. It's great we are still able to share these lovely memories in welcoming surroundings. Everyone is so kind and caring and compliments to the chef.
Reply from Gina Copsey, Manager at Longfield

We are very pleased that you enjoyed your meal and could share this special day with your Dad.

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Review from Chris J (Son of Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our experience has been very positive. The staff are excellent, and we are confident our mum is being well cared for. The entertainment is varied and looks great fun. The quality reviews are valuable and give us a chance to speak to the staff on a one-to-one basis.
Overall a great home.
Reply from Gina Copsey, Manager at Longfield

We are really pleased your experience with us has been positive and that you are confident in the care we give your Mum. Thank you for your review.

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Review from Ruth R (Daughter of Resident) published on 29 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Longfield since June 2023, and I am so happy with the care she receives. Whenever I visit, the staff and residents are cheerful, and there is such a lovely atmosphere. The staff are caring and supportive and go out of their way to cater for her needs. They have lots of
different activities going on, from music to crafts and gentle exercise that can be enjoyed if the resident chooses. Communication is excellent, and her care is reviewed and discussed with me on a regular basis. The meals are freshly prepared on-site and are of a high standard. She sees the hairdresser, chiropodist, dentist and optician who visit the home. She has been able to personalize her room with some of her own furniture and belongings, which helped the transition from living in her previous bungalow. I would highly recommend Longfield.
Reply from Gina Copsey, Manager at Longfield

Thank you for your kind words about the care we provide for your mum. We are glad you are happy you chose Longfield.

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Review from D B (Daughter of Resident) published on 3 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Longfield Care Home has been my mum's home for nearly three years now. She is very happy and content and loves the food and her cosy room.
All the staff are very approachable, kind and caring. Any concerns you may have are dealt with promptly.
The home is bright, cheerful and clean, and the activities
available to the residents are varied and enjoyable - something for everyone!
Reply from Laura Nightingale, Sales and Marketing Business Partner at Longfield

Thank you so much for this fantastic review of Longfield Care Home. It is so lovely to hear that your mum is happy and you find the activities enjoyable.

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Review from Joan C (Resident) published on 23 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay at this care home as a resident has been six months and have enjoyed all the different quizzes and all the entertainment. Good luck.
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Review from Linda B (Daughter of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is like a home from home with caring staff who are also friendly and always approachable. The food is good and plentiful, no one goes hungry here. They have a games cupboard, a games TV and a good bookcase. Also many activities and visiting singers etc. Each lounge has a large TV and plenty of
comfortable armchairs and cushions. The bedrooms are kept nicely and cleanliness is a priority. There is a calmness here and they are very understanding of dementia.
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Review from Dibby G (Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy and content.
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Review from Keith W (Husband of Resident) published on 28 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although at times Longfield is like other organisations, by experiencing staff shortages, every member of staff has worked tirelessly to endeavour all residents have enjoyed the maximum level of care.
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Current Review Score: 9.9 (9.937)

Overview of Review Score

The Review Score of 9.9 (9.937) out of 10 for Longfield is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.937 for Longfield is calculated as follows: ( (179 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 190 Ratings = 4.937
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Longfield is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (2)

Gina

Gina Copsey

Job Title: Manager Joined: 2015

I started my career in care in 1999 after studying Science and Health Studies at college. Throughout my career, I have worked in nursing and residential homes, supporting older people with disabilities and dementia, and their families.


In the past, I have supported members of my own family through illness. This experience ignited my passion for working in care and ensuring that every resident receives the compassion, care and support they deserve. I have worked within the Excelcare group since 2015 in several roles, progressing to Home Manager and completing a level 5 diploma in care management. I have managed Longfield since 2014 and am very committed to this home.


I am very proud of our home and the fantastic team I work with. I am passionate about team member development and love supporting colleagues to improve their knowledge and progress in their careers.


I enjoy gardening, walking, skiing, and spending time with my family in my spare time.

Claire

Claire Pugh

Job Title: Deputy Manager Joined: 2014

I joined Longfield Care Home as an experienced care assistant in 2014. I quickly progressed to the role of Team Leader, and then in 2018 became Deputy Manager.


I have completed level 2 and 3 diplomas in care, and I am currently completing the level 5 diploma in care management. My two specialities are Dementia Care and Parkinson’s Disease care. I have completed qualifications in both these subjects, and I am accredited to lead teaching sessions in Parkinson’s Disease and Dementia Care.


My favourite part of the job is getting to know residents and their families and building a connection with people. I also like to continually learn and improve my knowledge through training and working closely with other professionals.


In my spare time, I enjoy walking my two dogs and family get-togethers, particularly summertime BBQs.

Frequently Asked Questions about Longfield

What types of Care is Longfield registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Longfield have?

There are 34 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Longfield?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Longfield to the centre of Maldon?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Longfield to verify any information. View our terms and conditions. Longfield has an Enhanced Service - more info.