Longfield is a homely, comfortable single-storey care home in the pretty coastal town of Maldon, Essex.
It specialises in caring for older people living with or without dementia.
There is a large mature garden, summer house and two attractive private courtyards, providing plenty of opportunity to enjoy the outdoors.
The home has open and spacious communal areas arranged as five smaller units, a reminiscence room and a large central music room. This gives a variety of comfortable areas with different atmospheres for people to enjoy.
The single-storey layout and handrails throughout make the home easy to navigate and stroll around.
Each unit has its own kitchenette – meaning you are never far from a hot drink and a biscuit! The excellent chef cooks from fresh ingredients every day and caters for all dietary requirements.
Longfield has a stable team of experienced, caring and committed staff with a family ethos and emphasis on relationship building with both residents and relatives. Every member of staff, from carer to cook, manager to laundry assistant, all know the residents well.
Everyone is welcomed with a smile and a hello.
A full-time activities co-ordinator is employed and the home has established links with local churches, schools and volunteers, as well as community groups.
Longfield offers:
• Weekly movement to music
• Visiting church services
• PAT Dog
• An aviary, pond and fish tank
• Outings and trips
• Musical entertainment
• Gardening
• Arts and crafts
• Enablement activities
• Visiting GPs, hairdresser, optician and chiropodist
Longfield is a short walk from Maldon promenade and the traditional high street, featuring independent local shops and numerous eating and drinking venues.
There are easily accessible bus routes to the larger towns of Chelmsford and Colchester as well as local seaside villages.
The local rail link from London is only four miles away.
Group: Excelcare Holdings
Person in charge: Gina Copsey (Manager)
Local Authority / Social Services: Essex County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 40 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's • Parkinson's Disease • Stroke
Admission Information: Ages 60+.
Single Rooms: 34
Shared Rooms: 3
Rooms with ensuite WC: 0
Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Directions:
Longfield is a short walk from Maldon promenade and the traditional high street, featuring independent local shops and numerous eating and drinking venues.
There is an easily accessible bus routes to the larger towns of Chelmsford and Colchester as well as local seaside villages.
The local rail link from London is only four miles away.
Parking:
Ample free car parking is available at the front of the home
Latest Care Quality Commission* Report on Longfield: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.7 (maximum of 10) for Longfield is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 26 Reviews over all time. This Average Rating is also the rating value for Longfield in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 26 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.703 for Longfield is calculated as follows: ( (227 Excellents x 5) + (74 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 310 Ratings = 4.703
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Longfield is based on 26 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 26 Reviews ÷ 8 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Longfield has a Review Score of 9.7 (9.703) from 26 Reviews
Review submitted from a Postal Card by Annette H (Daughter of Resident) on Friday 20 April 2018. Relates to March 2018.
I am always made welcome when I visit my mum. She is very happy with the care she receives which means I have no worries about her.
I am very impressed with the food provided, the quality and amount given. I am happy with the internal and external agencies who work in co-operation with staff here. The carers show clear understanding of the resident's needs and respect their wishes.
How likely would you be to recommend Longfield? Extremely Likely
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Review submitted from a Postal Card by Jodie B (Granddaughter of Resident) on Wednesday 4 April 2018. Relates to March 2018.
Since my Nan has been in this home she is very happy and settled and staff are all very nice and helpful. I would definitely recommend Longfield.
How likely would you be to recommend Longfield? Extremely Likely
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Review submitted from a Postal Card by J B (Grandson of Resident) on Wednesday 4 April 2018. Relates to March 2018.
Very satisfied with the level of service from the Longfield care home. Staff are very friendly, professional and always accommodating for residents and visitors alike. This is a good place for our relative and my wife and I and the children like coming here. I would recommend this care home as a good choice. Top marks. Thank you.
How likely would you be to recommend Longfield? Likely
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Review submitted from a Postal Card by Martin M (Son of Resident) on Monday 12 March 2018. Relates to February 2018.
As a family, we hold a great memory of care provided for my late father who was a resident for 2 years. Sadly passing away 14/12/17. The staff and management at Longfield are all commendable in their level of care shown to residents in a home that feels very much as it should "A Home" where family feel welcome and confident that their loved one is treated well and with dignity. We cannot thank you all for the excellent manner in which you first and foremost cared for my father.
How likely would you be to recommend Longfield? Extremely Likely
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Review submitted from a Website Submission by Anne M (Daughter of Resident) on Wednesday 7 February 2018. Relates to February 2018.
My father has just stayed in Longfield for respite care.
I should like to thank all the staff for their excellent care and professionalism. Longfield is a lovely care home with a homely feel, just right. The staff are all lovely and welcoming and made my father feel at home from the moment he arrived. Nothing was too much trouble for any of the staff that I met or contacted. Visitors were warmly welcomed. My father said that they couldn't have looked after him any better. He had a lovely room, really enjoyed the food and the entertainment too. Longfield is well decorated and very clean. My father enjoyed the freedom of being able to go to different parts of Longfield, meet others, keep active and talk to the resident budgies!
Staff took the time to understand my father's needs and treated him as an individual. He was really well cared for and I was able to go on holiday without worrying. I visited many care homes before choosing Longfield and wouldn't hesitate to recommend it to others.
How likely would you be to recommend Longfield? Extremely Likely
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Review submitted from a Postal Card by Lesley C (Daughter of Resident) on Tuesday 23 January 2018. Relates to January 2018.
We had a lovely lunch with mum provided by the catering staff. The whole experience was happy for mum and us, they are so caring and the mood of the home is incredibly upbeat and positive.
How likely would you be to recommend Longfield? Extremely Likely
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Review submitted from a Postal Card by Mark C (Son-in-law of Resident) on Tuesday 23 January 2018. Relates to January 2018.
Excellent interaction, respectful, polite and professional.
Food excellent, staff excellent. Very good example of a "care home".
Very helpful, very robust care plan package.
How likely would you be to recommend Longfield? Extremely Likely
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Review submitted from a Postal Card by Christine O (Daughter of Resident) on Tuesday 19 December 2017. Relates to November 2017.
Mum had a very warm welcome, staff making a great fuss of her.
She had many activities and thoroughly enjoyed the food and accommodation.
The staff are very approachable and available to talk over any queries or problems that may occur.
Mum had only two weeks of respite but would like her to have full care one day at Longfield.
How likely would you be to recommend Longfield? Extremely Likely
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Review submitted from a Website Submission by Susan C (Daughter of Resident) on Friday 15 December 2017. Relates to December 2017.
Longfield care home is a wonderful place to be cared for when you need help. My mum has been there just over a year she has been very happy and feels safe. The staff are very caring and make the extra effort with all the residents. There is plenty of activities organized with the residents joining in it is wonderful to see them dancing. They had beautiful owls at the home the other day. The home is always clean and tidy and clothes are always washed and changed. My mum is very frail now but all the staff are wonderful with her. Everyone is very friendly and easy to talk to. Thank you for the care you give my mum and making her life enjoyable for her.
How likely would you be to recommend Longfield? Extremely Likely
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Review submitted from a Postal Card by Sharon P (Daughter of Resident) on Friday 20 October 2017. Relates to September 2017.
I am very happy with my mum living at Longfield. I can't praise the staff enough for all their help and kindness they show to my mum and the other residents. I would definitely recommend Longfield, keep up the good work.
How likely would you be to recommend Longfield? Extremely Likely
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Review submitted from a Postal Card by Doreen O (Friend of Resident) on Friday 20 October 2017. Relates to September 2017.
I have been visiting a few times now and have been very surprised at the care everyone is given, and the place is clean and tidy.
How likely would you be to recommend Longfield? Extremely Likely
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Review submitted from a Postal Card by Nina N (Daughter of Resident) on Friday 20 October 2017. Relates to September 2017.
Longfield has a lovely homely feel. I like the separate units rather than all the residents being in one room. The music room is a very pleasant room to spend time with Mum. Her bedroom is always clean and tidy. All the staff are genuinely caring and keep me informed where necessary. I have recommended Longfield to others looking for residential care. All residents appear well cared for.
How likely would you be to recommend Longfield? Extremely Likely
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Review submitted from a Postal Card by Lisa C (Daughter-in-law of Resident) on Friday 20 October 2017. Relates to September 2017.
Longfield is a lovely home, the staff are caring and helpful. There are activities laid on such as a knitting club, singers and dancing. The food is varied and changes according to seasons (winter/summer menu).
How likely would you be to recommend Longfield? Likely
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Review submitted from a Postal Card by Brian S (Son of Resident) on Friday 20 October 2017. Relates to October 2017.
We couldn't find a better place to care for our Mum. The staff are very friendly and most importantly very caring.
How likely would you be to recommend Longfield? Extremely Likely
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Review submitted from a Postal Card by Helen M (Wife of Resident) on Friday 13 October 2017. Relates to September 2017.
A well run home with friendly caring staff. They have cared for my husband in an extremely good way. He could not be better cared for.
How likely would you be to recommend Longfield? Extremely Likely
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Review submitted from a Postal Card by Allen H (Son of Resident) on Thursday 12 October 2017. Relates to August 2017.
My mother lived at Longfield for over 3 years and during that time it truly became her home.
In the early days, she missed the independent living her previous home of 40+ years gave her. As her dementia progressed she relied on the support and safety of care home living, helped greatly by the wonderful care support staff that maintained her dignity to the end.
How likely would you be to recommend Longfield? Extremely Likely
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Review submitted from a Postal Card by S B (Daughter of Resident) on Friday 6 October 2017. Relates to August 2017.
My mother was placed in Longfield care home in March 2017. I have visited numerous care homes in a professional capacity (not the same area) and I can honestly say this home is the best I have visited. The staff are caring, helpful and professional. My mother is cared for extremely well, the food is very good, the home is clean, tidy and homely, the residents are always offered to join in activities. Mum has improved a great deal since residing there and it's a comfort to know she is in very good hands.
How likely would you be to recommend Longfield? Extremely Likely
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Review submitted from a Postal Card by J W (Daughter of Resident) on Thursday 28 September 2017. Relates to September 2017.
Myself and my sister find that Longfield Care Home look after my mother very well. We have no concerns but if there was an issue we feel happy to consult with the carers/management to resolve any problems.
My mum seems happy here.
How likely would you be to recommend Longfield? Extremely Likely
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Review submitted from a Postal Card by Janet S (Daughter of Resident) on Wednesday 27 September 2017. Relates to September 2017.
Our mum has been a resident here for about two years and have been so pleased with the care she has received. We love the homely atmosphere in the communal areas and the patience and care the staff display.
The resident animals enhance this homely ambience, the activities are stimulating, particularly the musical entertainment, which engages most residents.
How likely would you be to recommend Longfield? Extremely Likely
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Review submitted from a Postal Card by Trish S (Daughter of Resident) on Wednesday 27 September 2017. Relates to September 2017.
Staff very friendly, helpful and mum enjoys her meals. She is treated with kindness and dignity. The bedrooms do need updating but I'm always kept informed as to mums health.
Safe and secure environment with nice small units, residents are able to wander where ever they want.
How likely would you be to recommend Longfield? Extremely Likely
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Review submitted from a Postal Card by M F (Son of Resident) on Wednesday 27 September 2017. Relates to September 2017.
The staff are always polite and helpful, the place is always very tidy and clean.
How likely would you be to recommend Longfield? Extremely Likely
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Review submitted from a Postal Card by D V (Daughter of Resident) on Wednesday 27 September 2017. Relates to September 2017.
I have always thought Longfield has been a good choice of care home for my mother. It has a nice homely, friendly atmosphere and everyone seems to be comfortable and well cared for.
Any issues have been dealt with in an understanding, sympathetic and professional manner.
How likely would you be to recommend Longfield? Extremely Likely
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Review submitted from a Postal Card by Richard S (Son of Resident) on Wednesday 20 September 2017. Relates to September 2017.
I can honestly say that my overall experience of Longfield was excellent. This in my view was down to the excellent staff and that means all the staff domestic, Kitchen, carers, senior carers and management all were very caring, polite and respectful and most of all my mother enjoyed being at Longfield.
How likely would you be to recommend Longfield? Extremely Likely
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Review submitted from a Postal Card by J B (Sister of Resident) on Monday 18 September 2017. Relates to September 2017.
Seeing my brother so happy and well takes the strain off from seeing him with his illness.
The staff are so lovely. It's a happy place.
How likely would you be to recommend Longfield? Extremely Likely
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Review submitted from a Postal Card by Maureen I (Wife of Resident) on Monday 18 September 2017. Relates to September 2017.
I would recommend this home to everybody it's like a home from home.
Staff are very friendly and caring. The home is very clean, the food is excellent.
The residents are really well cared for, activities every day, all sorts of things going on for them. If I ever need care, that's where I'd like to go.
How likely would you be to recommend Longfield? Extremely Likely
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Review submitted from a Postal Card by Richard H (Son of Resident) on Monday 18 September 2017. Relates to August 2017.
Through the three-plus years mum was living at Longfields she always seemed as happy as she could be and was always looked after with care and attention.
How likely would you be to recommend Longfield? Extremely Likely
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