Longfield

Fambridge Close, Maldon CM9 6DJ
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Top 20 carehome certificate
9.9 74 Reviews
  • Longfield, Maldon
Longfield is a homely, comfortable single-storey care home in the pretty coastal town of Maldon, Essex.

It specialises in caring for older people living with or without dementia.

There is a large mature garden, summer house and two attractive private courtyards, providing plenty of opportunity to enjoy the outdoors.

The home has open and spacious communal areas arranged as five smaller units, a reminiscence room and a large central music room. This gives a variety of comfortable areas with different atmospheres for people to enjoy.
The single-storey layout and handrails throughout make the home easy to navigate and stroll around.

Each unit has its own kitchenette – meaning you are never far from a hot drink and a biscuit! The excellent chef cooks from fresh ingredients every day and caters for all dietary requirements.

Longfield has a stable team of experienced, caring and committed staff with a family ethos and emphasis on relationship building with both residents and relatives. Every member of staff, from carer to cook, manager to laundry assistant, all know the residents well.
Everyone is welcomed with a smile and a hello.
A full-time activities co-ordinator is employed and the home has established links with local churches, schools and volunteers, as well as community groups.
Longfield offers:
•        Weekly movement to music
•        Visiting church services
•        PAT Dog
•        An aviary, pond and fish tank
•        Outings and trips
•        Musical entertainment
•        Gardening
•        Arts and crafts
•        Enablement activities
•        Visiting GPs, hairdresser, optician and chiropodist

Longfield is a short walk from Maldon promenade and the traditional high street, featuring independent local shops and numerous eating and drinking venues.
There are easily accessible bus routes to the larger towns of Chelmsford and Colchester as well as local seaside villages.
The local rail link from London is only four miles away.
Show Longfield on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1344 – £1456
  • Self-Funded Residential Dementia Care: £1344 – £1456
  • RESPITE Self-Funded Residential Care: £1344 – £1456
  • RESPITE Self-Funded Residential Dementia Care: £1344 – £1456

These prices are only a guideline, please contact Longfield to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Gina Copsey (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (3)

Visiting

  • Visitors very welcome at Longfield. Please speak to the management team to discuss individual visiting arrangements.

Parking

  • Ample free car parking is available at the front of the home

Longfield Reviews (74)

9.9

Longfield has a Review Score of 9.9 (9.937) out of 10, based on 16 reviews in the last 2 years.
Over all time Longfield has 74 reviews.

Overall Experience
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Date Published
  • 74
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  • 16
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Reviewer Connection to Longfield
  • 30
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Total of 74, showing 41-60
Review from Anne M (Daughter of Resident) published on 20 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father regularly stays at Longfield for respite care. I cannot praise Longfield and all the staff enough. They are caring and professional and understand all my father's needs. Longfield is very welcoming.
The food is excellent and my father always comments ho good it is. There's regular social
activities which my father is encouraged to join.
I can enjoy my holiday knowing that my father will be cared for and all his needs met whilst I'm away. Thank you!
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Review from Janet B (Sister of Resident) published on 6 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother was in Longfield for over 7 years. He loved it. He was cared for as a friend, not just a patient. The staff were marvellous to him. I have and will recommend anyone to go there.
I was so pleased that my brother was always happy there.
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Review from Jeremy K (Son of Resident) published on 2 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was my great privilege to witness the heart-warming scene of the professional team at Longfield bringing the true spirit of Christmas to all the residents, in the most caring, affectionate and fun way possible.
I visited Mum shortly before lunch on 17th December to find the lounge decked out with
Christmas decorations, and the table laid for a full celebration. The dinner was fabulous with nothing left to spare the appetite. However, what made it all so special was the engagement of all the staff. This is a place where, “everybody knows your name”, not just the carers but all the support staff. This is truly one big family where every resident is treated with care and affection.
In many ways, this was like being present at the finale of a Dickensian story where the warmth and goodness of human nature shines through and reminds us all of what is important in life. As a professional team, they are all extraordinary and I am deeply grateful my mother is in their care.
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Review from Lorraine S (Daughter of Resident) published on 24 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Words cannot express how delighted I am in finding the right home for our mum, mum a lady who loves music, chat, and feel at home, the staff have made us all very welcome at Longfield they are caring attentive, supportive and very friendly, the music room is outstanding of which we find most of our
time spending in putting on CDs to listen too of which the centre has a huge variety of to please every taste. The entertainment is run by a lovely lady who organises everything and decorates the centre for all events, the local children come to the centre on a regular basis of which delight everyone and every week there is something going on.
the Chef, in particular, makes everything from scratch and makes lovely homemade cakes too, and caters for all diets. The staff do not stop working and it's so lovely to see them all get involved a happy unit makes a happy home for everyone, residents and family, and I thank everyone at Longfield for making this such a wonderful home.
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Review from Sharon C (Daughter of Resident) published on 6 August 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father was a resident for only two weeks but we were really happy and grateful with the care he received and the compassion shown to him and his family. Thank you.
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Review from Jane K (Daughter-in-law of Resident) published on 10 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A local primary school is visiting the home once a week. A small group of year sixes comes and plays games like dominoes with the old people or use craft materials to make decorations for Christmas. The children are delightful and the old people really respond well to them. A wonderful experience for
my Mother in Law and everyone else.
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Review from J R (Daughter of Resident) published on 20 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has recently joined Longfield and as a family, we are all extremely pleased with how the home has welcomed not only our mum but all of us.
We have noticed a massive difference in Mum's personality, it's so lovely to see her sparkle back.
Mum also recognises me and says my name, something that
had been forgotten in her last home - so this is wonderful.
We have also heard Mum singing voluntarily which again was never done in her last home. This tells me Mum is happy.
So a big thank you to all the lovely staff at Longfield.
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Review from Carol J (Friend of Resident) published on 28 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum's partner of nearly thirty years has Alzheimer's. We found Longfield by chance really. We think the care that he has received has been excellent. We are very happy with the way he is treated by the staff. There are always activities for residents to participate in.
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Review from Tina C (Daughter of Resident) published on 24 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always very polite when I phone and are always ready to answer any questions.
My mum always seems happy and that is very important to me. Thank you.
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Review from Elaine B (Mother-in-law of Resident) published on 11 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have only had the chance to meet up with my Mother-in-law twice but am going there tomorrow the 21st May. I can't really put into words how lovely to see her happy again. She has been so anxious in the past 2 homes and last week it was lovely to see her in 'her home' and not 'a home'.
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Review from P B (Wife of Resident) published on 1 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Am happy with all the care and safety of my husband who was cared for with dignity by carers. Carer today when leaving was most helpful to me. Thank you all.
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Review from M F (Son of Resident) published on 26 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Longfield is the cleanest and brightest care home I have seen. Every member of staff is cheerful, caring and helpful.
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Review from James E (Resident) assisted by family/friend published on 25 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had no experience of Longfields before I came over a year ago now but I have been pleasantly surprised at how helpful and caring the staff are. I think upon Longfield now as my permanent residence and home.
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Review from Annette H (Daughter of Resident) published on 20 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am always made welcome when I visit my mum. She is very happy with the care she receives which means I have no worries about her.
I am very impressed with the food provided, the quality and amount given. I am happy with the internal and external agencies who work in co-operation with staff here.
The carers show clear understanding of the resident's needs and respect their wishes.
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Review from Jodie B (Granddaughter of Resident) published on 4 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my Nan has been in this home she is very happy and settled and staff are all very nice and helpful. I would definitely recommend Longfield.
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Review from J B (Grandson of Resident) published on 4 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfied with the level of service from the Longfield care home. Staff are very friendly, professional and always accommodating for residents and visitors alike. This is a good place for our relative and my wife and I and the children like coming here. I would recommend this care home as a good
choice. Top marks. Thank you.
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Review from Martin M (Son of Resident) published on 12 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, we hold a great memory of care provided for my late father who was a resident for 2 years. Sadly passing away 14/12/17. The staff and management at Longfield are all commendable in their level of care shown to residents in a home that feels very much as it should "A Home" where family feel
welcome and confident that their loved one is treated well and with dignity. We cannot thank you all for the excellent manner in which you first and foremost cared for my father.
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Review from Lesley C (Daughter of Resident) published on 24 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We had a lovely lunch with mum provided by the catering staff. The whole experience was happy for mum and us, they are so caring and the mood of the home is incredibly upbeat and positive.
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Review from Mark C (Son-in-law of Resident) published on 24 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent interaction, respectful, polite and professional.
Food excellent, staff excellent. Very good example of a "care home".
Very helpful, very robust care plan package.
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Review from Christine O (Daughter of Resident) published on 2 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum had a very warm welcome, staff making a great fuss of her.
She had many activities and thoroughly enjoyed the food and accommodation.
The staff are very approachable and available to talk over any queries or problems that may occur.
Mum had only two weeks of respite but would like her to have
full care one day at Longfield.
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Current Review Score: 9.9 (9.937)

Overview of Review Score

The Review Score of 9.9 (9.937) out of 10 for Longfield is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.937 for Longfield is calculated as follows: ( (179 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 190 Ratings = 4.937
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Longfield is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (2)

Gina

Gina Copsey

Job Title: Manager Joined: 2015

I started my career in care in 1999 after studying Science and Health Studies at college. Throughout my career, I have worked in nursing and residential homes, supporting older people with disabilities and dementia, and their families.


In the past, I have supported members of my own family through illness. This experience ignited my passion for working in care and ensuring that every resident receives the compassion, care and support they deserve. I have worked within the Excelcare group since 2015 in several roles, progressing to Home Manager and completing a level 5 diploma in care management. I have managed Longfield since 2014 and am very committed to this home.


I am very proud of our home and the fantastic team I work with. I am passionate about team member development and love supporting colleagues to improve their knowledge and progress in their careers.


I enjoy gardening, walking, skiing, and spending time with my family in my spare time.

Claire

Claire Pugh

Job Title: Deputy Manager Joined: 2014

I joined Longfield Care Home as an experienced care assistant in 2014. I quickly progressed to the role of Team Leader, and then in 2018 became Deputy Manager.


I have completed level 2 and 3 diplomas in care, and I am currently completing the level 5 diploma in care management. My two specialities are Dementia Care and Parkinson’s Disease care. I have completed qualifications in both these subjects, and I am accredited to lead teaching sessions in Parkinson’s Disease and Dementia Care.


My favourite part of the job is getting to know residents and their families and building a connection with people. I also like to continually learn and improve my knowledge through training and working closely with other professionals.


In my spare time, I enjoy walking my two dogs and family get-togethers, particularly summertime BBQs.

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