






Longfield is a homely, comfortable single-storey care home in the pretty coastal town of Maldon, Essex.
It specialises in caring for older people living with or without dementia.
There is a large mature garden, summer house and two attractive private courtyards, providing plenty of opportunity to enjoy the outdoors.
The home has open and spacious communal areas arranged as five smaller units, a reminiscence room and a large central music room....
Care Provided by Excelcare Longfield
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Excelcare Longfield for full pricing details and T&Cs.
Contact Excelcare Longfield to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Excelcare
- Private Owned
Person in charge
- Gina Copsey (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (34)
- Couples/Companion Rooms (3)
Visiting
- Visitors very welcome at Longfield. Please speak to the management team to discuss individual visiting arrangements.
Parking
- Ample free car parking is available at the front of the home
Excelcare Longfield Reviews (84)
Excelcare Longfield has a Review Score of 9.9 (9.905) out of 10, based on 22 reviews in the last 2 years.
Over all time Excelcare Longfield has 84 reviews.
I came here in October and have been very happy, good food and good company. We play Bingo every week, have singing and music. The hairdresser also comes in each week.
Throughout the pandemic we have been well informed and staff have worked hard to keep our mum comfortable and safe. Staff have been good humoured and hard working. There is a homely atmosphere throughout. Our mum has been here for over five years and we have never regretted choosing Longfield.
All staff are helpful and kind and very understanding.
My father has been in this care home since the beginning of the pandemic. I cannot speak highly enough of the care he has received and the support we have been given during this really challenging time for us all. I would not hesitate to recommend Longfield, they have kept us constantly updated, liaised with services on our behalf and looked after Dad during a really difficult time for us all.
We were extremely fortunate for our mother to receive respite care at Longfields whilst our father was taken to hospital in October last year. However, with Mum suffering from dementia and our father being the primary carer, we were worried about how our mother would adapt. However, from feeling guilty about resulting to external care whilst our father recovered at home, we soon saw our mother blossom upon our window visits during COVID. Not only did this give us peace of mind that she was happy and well cared for but more importantly, to our father. Longfields handled the COVID pandemic excellently in constantly keeping in contact with us as a family in any changes to the guidelines and even providing a two-way microphone for the window visits, which helped our hard of hearing father. Sadly our father passed away late last year, and our mother is now a permanent resident; we are so lucky and happy that she is now in a place that both our mother and us feels like it is her home!
I always find the home is just that. A home. The team clearly understand that, too. The home is always clean and very well maintained. There are lots of events and activities and, in normal times, even great entertainers who visit and keep the residents smiling. The facilities are good, too, with all the assistance tools and devices needed for those who need a little extra help.
I always find the team to be bright and cheerful and that is infectious! Mum has been happy here for the 4 years and, even if she has had a little turn, the team are there to help.
Although my friend has only been in Longfield Care Home since 1st October, and because of the Covid 19 epidemic, I have not been able to see her room or go inside the building, we have of course had regular conversations with the resident, either by telephone or through the window. Now that she has settled in, she is very happy and is full of praise for all the staff, excellent food, and attention. My dealings with various staff members, both at the door and on the telephone, have been outstanding, and any request has never been too much trouble for them. I am more than satisfied in choosing Longfield care home in Maldon, and would recommend them to anyone.
Longfield care home has looked after my grandma with great care. They have done such a good job since the beginning of the pandemic at keeping the residents safe. The staff are friendly, helpful and most of all caring which is exactly what we all hope for in people looking after our loved ones. The accommodation is always clean and my grandma tells me the food is good.
I have nothing but praise for this care home the staff are brilliant. I do not have to worry about my relative as I know he is very well looked after. The care received here is second to none.
I am completely happy with the care my mum receives at Longfield. All the staff are wonderful, always helpful, friendly, caring and professional. It's clear that they truly care for all the residents. There are no aspects of care that I think need improving. It's an amazing place, very homely and welcoming. The residents are cared for with dignity and compassion.
The food is excellent and my father always comments ho good it is. There's regular social activities which my father is encouraged to join.
I can enjoy my holiday knowing that my father will be cared for and all his needs met whilst I'm away. Thank you!
I was so pleased that my brother was always happy there.
I visited Mum shortly before lunch on 17th December to find the lounge decked out with Christmas decorations, and the table laid for a full celebration. The dinner was fabulous with nothing left to spare the appetite. However, what made it all so special was the engagement of all the staff. This is a place where, “everybody knows your name”, not just the carers but all the support staff. This is truly one big family where every resident is treated with care and affection.
In many ways, this was like being present at the finale of a Dickensian story where the warmth and goodness of human nature shines through and reminds us all of what is important in life. As a professional team, they are all extraordinary and I am deeply grateful my mother is in their care.
the Chef, in particular, makes everything from scratch and makes lovely homemade cakes too, and caters for all diets. The staff do not stop working and it's so lovely to see them all get involved a happy unit makes a happy home for everyone, residents and family, and I thank everyone at Longfield for making this such a wonderful home.
My father was a resident for only two weeks but we were really happy and grateful with the care he received and the compassion shown to him and his family. Thank you.
A local primary school is visiting the home once a week. A small group of year sixes comes and plays games like dominoes with the old people or use craft materials to make decorations for Christmas. The children are delightful and the old people really respond well to them. A wonderful experience for my Mother in Law and everyone else.
We have noticed a massive difference in Mum's personality, it's so lovely to see her sparkle back.
Mum also recognises me and says my name, something that had been forgotten in her last home - so this is wonderful.
We have also heard Mum singing voluntarily which again was never done in her last home. This tells me Mum is happy.
So a big thank you to all the lovely staff at Longfield.
My Mum's partner of nearly thirty years has Alzheimer's. We found Longfield by chance really. We think the care that he has received has been excellent. We are very happy with the way he is treated by the staff. There are always activities for residents to participate in.
My mum always seems happy and that is very important to me. Thank you.
I have only had the chance to meet up with my Mother-in-law twice but am going there tomorrow the 21st May. I can't really put into words how lovely to see her happy again. She has been so anxious in the past 2 homes and last week it was lovely to see her in 'her home' and not 'a home'.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 December 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (13) & Events (2)
- 24 Jul 2026
Residents and team members at Longfield Care Home in Maldon are celebrating after receiving three awards at this year's Maldon in Bloom Awards! Maldon in Bloom is a much-loved annual...
- 08 Jul 2026
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
- 10 Apr 2026
A Special Moment Captured at Longfield In March, Longfield was filled with laughter, creativity, and a real sense of togetherness as we were lucky enough to host a very special...
- 12 Sep 2026Organiser: Excelcare Longfield
- 05 Dec 2026Organiser: Excelcare Longfield
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Excelcare
- 31 Jan 2025Recipient: Excelcare Longfield
- 31 Jan 2025Recipient: Excelcare
Accreditations
There are no accreditations posted yet for Excelcare Longfield.
Meet the Team (2)

I started my career in care in 1999 after studying Science and Health Studies at college. Throughout my career, I have worked in nursing and residential homes, supporting older people with disabilities and dementia, and their families.
In the past, I have supported members of my own family through illness. This experience ignited my passion for working in care and ensuring that every resident receives the compassion, care and support they deserve. I have worked within the Excelcare group since 2015 in several roles, progressing to Home Manager and completing a level 5 diploma in care management. I have managed Longfield since 2014 and am very committed to this home.
I am very proud of our home and the fantastic team I work with. I am passionate about team member development and love supporting colleagues to improve their knowledge and progress in their careers.
I enjoy gardening, walking, skiing, and spending time with my family in my spare time.

I joined Longfield Care Home as an experienced care assistant in 2014. I quickly progressed to the role of Team Leader, and then in 2018 became Deputy Manager.
I have completed level 2 and 3 diplomas in care, and I am currently completing the level 5 diploma in care management. My two specialities are Dementia Care and Parkinson’s Disease care. I have completed qualifications in both these subjects, and I am accredited to lead teaching sessions in Parkinson’s Disease and Dementia Care.
My favourite part of the job is getting to know residents and their families and building a connection with people. I also like to continually learn and improve my knowledge through training and working closely with other professionals.
In my spare time, I enjoy walking my two dogs and family get-togethers, particularly summertime BBQs.
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