Excelcare Sweyne Court

My Nan moved to Sweyne Court back in May from a different care home and we are so happy she did. All the staff at Sweyne Court are amazing, from Donna in admin to Ryan and Charlotte the managers and all the carers and staff there, they are all just so lovely to my Nan. They treat her like family, they are so kind and considerate of her needs. She has dementia and can get very confused but each and every staff member is there to help her, make her feel seen and comfort her. All the staff treat my little children so well and make them feel so welcome when we visit (which is daily!) The home is so inviting and warm, everyone is happy as soon as you walk in. The residents are lovely and all seem happy to be there and very well looked after. I am so happy my Nan is finally somewhere that we know she's safe and content. Thank you to you all for looking after my Nan x

I must say what a wonderful home! I went to visit my friend S, all the staff were so friendly, everyone smiling and said hello, my friend told me how lovely everyone is and nothing is too much trouble, whilst I was there Donna the administrator greeted me at the door, was very friendly and helpful, the manager Ryan was walking around chatting to staff and Residents, my friend said he always comes to say hello and have a chat, all the staff looked comfortable and at ease. There were no odours everyone looked well cared for, I was offered refreshments and even invited to the BBQ they were having the following day, I went along it was fabulous lots of singing dancing and laughte,r the food was delicious, all staff were involved. I would highly recommend Sweyne Court, I might even put my name on the waiting list. Keep up the amazing work you are all wonderful and thank you, Ryan you are great and so are your team.

The staff are amazing & when I visit I feel like they are now family they care not only about Residents but also everyone visiting.

The team at Sweyne have made the transition so much easier, they are kind and caring. Thank you all for looking after him so well.

Mum is so well cared for and the home is very 'homely' and it always feels as though you are visiting extended family, as well as my mum. We feel we made a good choice.

Well done and thank you to management Ryan, Charlotte, admin Donna, Housekeeper Ann, Events coordinator Sarah, Chefs Michelle & Graham plus the many seniors and carers. You easily have 5 stars from me!!

I researched for respite care following my 86 year old Dad fracturing a hip. Sweyne Court was highly recommended and was local for our needs. From admission through to the end of Dad's week respite care, I was very impressed with the professionalism and care shown. The staff were polite, friendly and worked on the ethos of making the experience a home from home. Dad's room had great facilities and was cleaned daily. The food was good and there was plenty of choice on offer. Dad responded well and Sweyne Court liased with health care professionals to ensure he received physiotherapy he needed. All in all its a 10 out of 10 for Sweyne Court

My experience - In the six months my wife has been a resident I have nothing to complain about, in fact I have been pleasantly surprised, long may it continue.

The home has been amazing for my dad. Staff are friendly and very caring. Sweyne always have plenty of activities for residents to partake in. It was the best decision to move my dad to this home. I would definitely recommend.

I have been intending on doing a positive review for this home for months! This home has been a godsend and my father in law is very well cared for. He eats more now and the staff are friendly, caring and efficient. The activities that they put on are amazing! They do things for every "event" whether it be mothers. fathers, or valentines day, Christmas or Halloween. I would totally recommend this home- in fact, I have many times.

The activities provided are fantastic and thoughtfully planned, keeping residents engaged, stimulated, and smiling. It means so much to see my mom taking part, enjoying herself, and feeling included. We are also kept well informed through regular updates and photos on social media, which helps us feel connected and reassured even when we live far away.

The staff plan many activities to which family and friend are always welcomed and encouraged to attend. Sweyne Court has such a homely and friendly atmosphere.

My mother went here for respite care. Even for people going in for a short period of time the staff try and find out the back story of the person for a more holistic approach to supporting them. The home is kept very clean. They have a varied menu for meals and size of meal to accommodate the preferences of residents.

My Mom has resided at Sweyne Court since February 2024. I am very comforted by the professionalism and caring nature of the entire team at Sweyne Court. The team deliver a consistent level of care to all the residents and indeed the relatives of those residents too. We have very much become part of a wider family community here at the care home for which I am very grateful.

I know that Mom is content and enjoys all the activities organised by the Events Co-ordinator which include crafts, colouring, arm chair aerobics, balloon tennis, skittles and many other activities. There are also many special events arranged where residents and relatives can all get together - for instance this year's Summer Garden Party which was superb and great fun.

The facilities are very good. Mom's room is always clean, bright and tidy. The catering team do a superb job too in catering for Mom's special dietary requirements.

Well done all!

My mum has been a resident at Sweyne Court for almost 4 years. She loves living here. She is so well cared for by the staff. They provide excellent care based on a sound understanding of mum's needs. She is treated with dignity at all times. The senior staff are all highly experienced and offer sound advice when needed. The managers are good communicators with residents and relatives. Their main priority is the care of the residents. A home from home with a lovely, welcoming atmosphere.

My mum came to Sweyne Court care home in May 2025. I have been very happy with all the care and support my mum has received. Sweyne Court is really like home from home and I enjoy visiting mum each week and enjoy my time with mum, together with all the friendly staff. They are also fantastic team and offer support to me too.

We were very lucky to find this hidden gem of a care home .

Sweyne court is a lovely care home where the staff make the residents and their loved ones feel like family. They provide activities to keep the residents motivated and my auntie really enjoys them. Everyone is so kind, friendly and approachable should there be any concerns. My auntie is happy there and often says the staff are so lovely. The meals provided are varied and my aunt enjoys them.

My father was in Sweyne Court for 18 days. My father has advance dementia and need 24 hour care to keep safe. My dad was well cared for always looked clean and smart and room was perfect and peaceful. I cannot fault the staff. In my opinion the home is well ran and it was always a pleasure to visit my dad.

My husband received excellent care during his 18 days stay, I cannot fault the staff, the home and I felt my husband was well care for, I was able to relax on my respite I will consider using the home again.