Sweyne Court, Rayleigh, Essex
Sweyne Court, Rayleigh, Essex
Sweyne Court, Rayleigh, Essex

Sweyne Court is purpose-built, located in scenic surroundings and specialises in dementia care. All provision is personalised to the individual and strengthened by a key worker system.

Professionals are skilled in supporting the challenges of memory loss, assisted by a versatile environment where residents can remain as active and they choose and enjoy the reminiscence room.

All dietary requirements are catered for and a lively social engagement programme is in place to support stimulation and creativity.

Group: Excelcare Holdings

Person in charge: Hayley Gibbs (Manager)

Local Authority / Social Services: Essex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 43 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 37

Shared Rooms: 3

Rooms with ensuite WC: 19

Weekly Charges Guide: Personal Care Single from £650

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette

Latest Care Quality Commission* Report on Sweyne Court: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies


7.7 Sweyne Court has a Review Score of 7.7 (7.744)

The Review Score of 7.7 (maximum of 10) for Sweyne Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Sweyne Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.261 for Sweyne Court is calculated as follows: ( (11 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 23 Ratings = 4.261

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.483 Points relating to the number of positive Reviews for Sweyne Court is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 8.6 positive Reviews (43 registered maximum number of service users ÷ 5). 2 Reviews ÷ 8.6 Target = 0.233

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

Average Ratings

  • Excellent
  • Good
  • Satisfactory
  • Poor
  • Very Poor
  • Don't Know

How Likely are the Reviewers to Recommend Sweyne Court?

  • Extremely LIKELY
  • Likely
  • Don't know
  • Neither Unlikely or Likely
  • Unlikely
  • Extremely UNLIKELY

Reviewer Connection to Sweyne Court

  • Daughter of Resident/Service User
  • Husband of Resident/Service User

The staff are helpful and generally maintain a cheerful attitude given the sometimes challenging behaviour of some of the residents who tend to suffer from various levels of dementia and often need personal reassurance.

How likely would you be to recommend Sweyne Court? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

Home well, staff excellent. Room does need updating. Food excellent. More care needed with personal clothing, was in home for a week but lost quite a few items, even when I said I would wash her own clothes. Day care cannot fault, excellent.

How likely would you be to recommend Sweyne Court? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Poor

Management: Excellent

Safety / Security: Poor

Rooms: Satisfactory

Value for Money: Excellent

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Awards / Recognitions

July 2015

Outstanding Contribution Award 2015

Recipient: Sweyne Court

Date: Friday 10 Jul 2015

more details

Outstanding Contribution Award 2014

Recipient: Sweyne Court

Date: Monday 14 Jul 2014

more details

Job Vacancies

Staff Profiles

No image found

Hayley Gibbs

Job Title: Home Manager


Hayley has worked in the Care environment for the past 16 years, starting as a carer and progressing to Homes Manager.
Hayley has Level 2, 3 and 5 in Leadership & Management, also Health & Social Care. Dementia Champion. Won Southend Business Award in Training & Developing staff.
Prior to Home Manager position worked as project manager for 16 care homes.

No image found

Maxine Calverley

Job Title: Deputy Manager


Maxine has worked in care for over 14 years, started as a voluntary worker in Learning disabilities with children & young adults, then became a HCA and Senior & worked her way up to Deputy Manager.
Has NVQ level 3 in Health & Social Care, working towards Level 5 in Leadership & Management. Worked in Dementia Care homes. Has worked for Sweyne Court for 5 years recently (April 17) being promoted to Deputy Manager

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Sweyne Court