Sweyne Court

Hockley Road, Rayleigh SS6 8EB
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9.9 146 Reviews
  • Sweyne Court, Rayleigh
Sweyne Court is purpose-built, located in scenic surroundings and specialises in dementia care. All provision is personalised to the individual and strengthened by a key worker system.

Professionals are skilled in supporting the challenges of memory loss, assisted by a versatile environment where residents can remain as active and they choose and enjoy the reminiscence room.

All dietary requirements are catered for and a lively social engagement programme is in place to support stimulation and creativity.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1400
  • RESPITE Self-Funded Residential Dementia Care: from £1400

These prices are only a guideline, please contact Sweyne Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Ryan Sivertsen (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (17)

Visiting

  • Visiting during sociable hours

Parking

  • large car park

Total of 146, showing 1-20
9.9

Sweyne Court has a Review Score of 9.9 (9.947) out of 10, based on 35 reviews in the last 2 years. Over all time Sweyne Court has 146 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

At the 1st glance, Sweyne Court doesn't look much but has all the comforts required and is very clean inside and outside the building.
The biggest asset this home has is the genuine and consistent level of care offered by the staff who are absolutely amazing. We cannot thank them enough for the relentless
effort they made to care for our mum. Mum recently passed but was so happy at this home and that has been a comfort to know she was in good hands with her care.
We were very lucky to find this hidden gem of a care home .

Reply from Ryan Sivertsen, Home Manager at Sweyne Court

Many thanks for your kind words, we are glad you found Sweyne Court a suitable place for your mum and were happy with the care received.

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Overall Experience  Overall Experience 5.0 out of 5

Sweyne court is a lovely care home where the staff make the residents and their loved ones feel like family. They provide activities to keep the residents motivated and my auntie really enjoys them. Everyone is so kind, friendly and approachable should there be any concerns. My auntie is happy there
and often says the staff are so lovely. The meals provided are varied and my aunt enjoys them.

Reply from Ryan Sivertsen, Home Manager at Sweyne Court

Thank you for your lovely review. Reviews like this are what we strive to achieve at Sweyne Court and gives recognition to all team members.

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Overall Experience  Overall Experience 5.0 out of 5

My father was in Sweyne Court for 18 days. My father has advance dementia and need 24 hour care to keep safe. My dad was well cared for always looked clean and smart and room was perfect and peaceful. I cannot fault the staff. In my opinion the home is well ran and it was always a pleasure to visit
my dad.

Reply from Ryan Sivertsen, Home Manager at Sweyne Court

Many thanks for your kind words, we strive to ensure all care is delivered to the highest standard and are glad we met your expectations.

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Overall Experience  Overall Experience 5.0 out of 5

Thank you all for your support and kindness to the carer, cannot thank you all so so much to the staff.
My husband received excellent care during his 18 days stay, I cannot fault the staff, the home and I felt my husband was well care for, I was able to relax on my respite I will consider using the
home again.

Reply from Ryan Sivertsen, Deputy Manager at Sweyne Court

We are so glad that you was able to relax on your respite and felt that your husband received such compassionate care.

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Overall Experience  Overall Experience 5.0 out of 5

The care my dad received was excellent. The kindest and compassion was outstanding. He was looked after so kindly and respectfully. All staff are doing an amazing job. Thanks to the manager and the team. I would definitely use and recommend Sweyne Court to friends and family.

Reply from Ryan Sivertsen, Deputy Manager at Sweyne Court

Thank you very much for your kind words. We are glad your Dad had a lovely stay and that you felt that the care he received was outstanding.

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Overall Experience  Overall Experience 5.0 out of 5

The care for my 98-year-old father-in-law has been exceptional. He has made an excellent recovery from his hip replacement thanks to the staff at Sweyne Court.

Reply from Ryan Sivertsen, Deputy Manager at Sweyne Court

Thank you for your kind words and positive review. We are glad your father in law made such a good recovery.

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Overall Experience  Overall Experience 5.0 out of 5

Whenever I visit my friend at Sweyne Court, the staff are always very welcoming. They are kind and happy people. My friend always tells me the carers look after her very well. The manager and deputy manager are always talking to residents and getting involved, very friendly people.

Reply from Ryan Sivertsen, Deputy Manager at Sweyne Court

Thank you very much for your kind words and we are glad that your friend is well cared for.

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Overall Experience  Overall Experience 5.0 out of 5

I found the experince very excellent. The staff very helpful and hard-working, helpful and happy. Meals excellent.

Reply from Ryan Sivertsen, Deputy Manager at Sweyne Court

Thank you for your lovely review. At Sweyne Court we strive on providing person centred care and are glad you enjoyed your stay at Sweyne Court.

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Overall Experience  Overall Experience 5.0 out of 5

Happy with carers, food, room.

Reply from Alison Kelly, Sales and Marketing Business Partner at Sweyne Court

Thank you for your review and compliments about your experience living at Sweyne Court Care Home. We appreciate you taking the time to share your feedback. From The Excelcare Team

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Overall Experience  Overall Experience 5.0 out of 5

Sweyne Court has been my brother's home for the last five years and he (and we as his family) cannot fault the care he has received. Any issues (although few) are dealt with promptly; the staff are all so kind and caring creating a positive and nurturing atmosphere; and we all feel included and cared
for, whether as a resident or as a relative.
The premises itself is always clean, tidy and smells good (a positive sign of the pride the staff take in their work and in the home and residents in general).
Activities try to include as many residents as possible; and families are invited to events where the staff go out of their way to provide an enjoyable and inclusive experience.
As a family, we are so grateful that we can visit our brother knowing that the worry of his care has been taken off our shoulders. He is content and so are we.

Reply from Ryan Sivertsen, Deputy Manager at Sweyne Court

Many thanks for your kind review. At Sweyne we thrive on providing the best care possible and glad you are satisfied with this care.

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Overall Experience  Overall Experience 5.0 out of 5

I live in the USA and I am visiting my mum. I am very impressed with Sweyne Court but importantly, I love all of the staff. They are so friendly and caring to my mum and other residents. When I am at home, I call to speak to my mum everyday by telephone. I am always greeted by all of the staff in a
professional manner. They are all very kind to my mum and that means everything to me.

Reply from Ryan Sivertsen, Deputy Manager at Sweyne Court

Thank you very much for your kind words. It is lovely to hear that you are reassured, even from the USA and are satisfied with her care. We hope you enjoy your visit to England.

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Overall Experience  Overall Experience 5.0 out of 5

Mum settled into Sweyne Court very well and we always had a lot of confidence in the staff for the love, care and support they gave her. Particularly over the last couple of days, her needs were studied 100 and the staff also looked after us.

Reply from Ryan Sivertsen, Home Manager at Sweyne Court

Many thanks for your kind words. We always strive to provide the best care possible and we are glad this was apparent to you. I will pass these kind words on to the team who will be pleased to hear this. We wish you and the family well and hopefully see you soon.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Sweyne Court for 3 years. She is extremely happy living there. She is very well cared for. She enjoys the food which is freshly cooked and delicious. The lifestyle coordinator provides an excellent range of activities for residents which Mum enjoys. She really likes the in-house activities.
But the lifestyle coordinator also arranges many visitors from the local community such as regular visits from the local school and church. She also takes the residents out for shopping trips or trips to the seaside. All staff are totally dedicated to the care of the residents. They treat residents with care and respect at all times. All staff are welcoming to residents visiting. They keep me well-informed about my mum. This is a wonderful home with exceptional staff.

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Overall Experience  Overall Experience 5.0 out of 5

I'm happy here and I love the atmosphere. The staff are very helpful and polite. They have great food. I feel included. All staff treat me very well.

Reply from Laura Nightingale, Sales and Marketing Business Partner at Sweyne Court

Thank you for this glowing review, we are pleased you are happy at the home and will pass on your comments to the whole team.

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Overall Experience  Overall Experience 5.0 out of 5

My mum went into Sweyne Court for respite whilst I was on holiday. Having visited the home previously, I was convinced this was the right place for Mum to stay. On arrival, she was greeted by a friendly member of the team. He made her feel very welcome. On collecting Mum, she was happy and relaxed.
She was clean and nicely dressed. Even though Mum has Alzheimer's, she didn't appear upset in any way. I was very impressed and booked again already.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review on your experience of the home and sharing it with others, who may be looking for some respite for their loved one and it may help them. We are delighted to know that Mum had a wonderful stay, and we are looking forward to seeing you and her in the very near future.

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Overall Experience  Overall Experience 5.0 out of 5

I always find the staff at Sweyne Court very helpful and friendly and they take great care of my dad. The home is very clean and well-kept.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your review, we are glad to hear that you feel the team are friendly and that your father is cared for at our home. We do our best to ensure families are welcome and are updated on their loved ones wellbeing, at the same time keeping the home environment clean and personalised to the persons preference.

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Overall Experience  Overall Experience 5.0 out of 5

My experience of Sweyne Court is that the facility is clean, tidy and the staff are simply lovely, kind and considerate.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your review, we are delighted that you find the home so inviting and and can see the wonderful work ethic of our dedicated team.

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Overall Experience  Overall Experience 5.0 out of 5

I found the staff extremely helpful and pleasant.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for sharing your experience with others and the team, we continue to strive to create a homely feel and support the people in our home to have a fulfilling life.

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Overall Experience  Overall Experience 5.0 out of 5

What a wonderful experience it was to visit my old friend at Sweyne Court who sadly has advanced dementia and does not remember me but it was abundantly clear how well she was being looked after. She was bright and happy and looked very smart. The staff were all wonderful and friendly. We had tea and
biscuits in the 'quiet room' which is so lovely. Everywhere was spotlessly clean and tidy and there was a general feeling of cam, warmth and care. Sweyne Court has certainly got it right. 10/10.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review, and sharing your experience with us and others. We are so pleased you enjoyed your visit with your friend and hope to see you again soon, where you can continue to make many more memories together.

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Overall Experience  Overall Experience 5.0 out of 5

Staff very helpful and they work very hard. Daughter seems happy. Made welcome when visiting.

Reply from Kendra Bray, Group Sales & Marketing Business Partner at Sweyne Court

Thank you for your very kind review - our team work very hard to ensure all of the people living at Sweyn are content, happy and most of all loved. Including their loved ones when they visit, so it is nice to hear that your daughter is happy and that you are made to feel welcome.

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Current Review Score: 9.9 (9.947)

Overview of Review Score

The Review Score of 9.9 (9.947) out of 10 for Sweyne Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.947 for Sweyne Court is calculated as follows: ( (395 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 416 Ratings = 4.947

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sweyne Court is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Apr 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (12)

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Meet the Team (1)

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Ryan Sivertsen

Job Title: Home Manager

Joined: 2017

Ryan has worked in the care industry since 2009. Ryan started his career in a care home for people with learning difficulties, before moving onto Dementia care. Ryan has worked at Sweyne Court since 2017, starting as a Health Care Assistant and working his way up to Home Manager.

Frequently Asked Questions about Sweyne Court

What types of Care is Sweyne Court registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Sweyne Court have?

There are 37 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Sweyne Court?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sweyne Court to the centre of Rayleigh?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sweyne Court to verify any information. View our terms and conditions. Sweyne Court has an Enhanced Service - more info.