Sweyne Court

Hockley Road, Rayleigh SS6 8EB
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9.9 146 Reviews
  • Sweyne Court, Rayleigh
Sweyne Court is purpose-built, located in scenic surroundings and specialises in dementia care. All provision is personalised to the individual and strengthened by a key worker system.

Professionals are skilled in supporting the challenges of memory loss, assisted by a versatile environment where residents can remain as active and they choose and enjoy the reminiscence room.

All dietary requirements are catered for and a lively social engagement programme is in place to support stimulation and creativity.

Show Sweyne Court on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1400
  • RESPITE Self-Funded Residential Dementia Care: from £1400

These prices are only a guideline, please contact Sweyne Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Ryan Sivertsen (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (17)

Visiting

  • Visiting during sociable hours

Parking

  • large car park

Sweyne Court Reviews (146)

Total of 146, showing 61-80
9.9

Sweyne Court has a Review Score of 9.9 (9.947) out of 10, based on 35 reviews in the last 2 years. Over all time Sweyne Court has 146 reviews.

Overall Experience

  • 130
  • 15
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  • 1

Date Published

146
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Review from Robert W (Son of Resident) published on 14 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Sweyne Court for 7-weeks now, and all the staff are very friendly and helpful; she seems settled and happy. The home is always spotlessly clean, including her room, and nothing is ever a problem for the staff. I would recommend this home; it is very well managed.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review of your experience with us. We are delighted that mum has settled well into the home and hope your comments may help to support other families considering care for a loved one.

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Review from Anne-Marie N (Daughter of Resident) published on 14 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Sweyne Court for nearly 3-years, and the care she has received has been of the highest standard. She is loved and very well looked after despite her many ailments. Since my mum has been in the care home, I have had peace of mind as she is safe, and I’m sure if it wasn’t for the hard
work of these wonderful carers, she would not be here with me today. The food, entertainment and accommodation itself are fantastic, and the support we have received throughout the Covid outbreak has been amazing. Thank you so much to all the team.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your review and kind comments. All feedback is very important to us to help us to continue to improve the home and the experience of loved ones and families. I am pleased that you and your mum have had a good experience with our services.

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Review from Kevan N (Son-in-law of Resident) published on 14 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law resides at Sweyne Court, and the care she receives is outstanding. She recently became very ill, and one of the carers stayed 4-hours 30-minutes after her shift until she was taken by ambulance to hospital. She would have gone with her, but the paramedics could not allow this due to
Covid restrictions. Upon her return, the deputy manager stayed past his shift to ensure she was settled. All the staff are amazing and have kept us sane and up to date with our mum’s welfare through Covid. Thank you all so much.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your review and the recognition of the wonderful staff that work at Sweyne Court. We are very pleased that your mother-in-law has recovered well. We appreciate that during Covid it has been a difficult time for everyone, and hope that as we move forward, things will become a little easier for us all.

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Review from Sharon B (Daughter of Resident) published on 28 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a long stay in hospital during lockdown last year, we made the decision to place Dad at Sweyne Court. During his time at Sweyne, my dad was well looked after and always well presented. I was kept informed of any changes to his medical conditions, and when he wasn't well, the staff kept me informed,
and it was comforting to know he had a great team looking out for him. The Facebook page is regularly updated with various activities the residents get up to, and it was always nice to see Dad pop upon them, enjoying himself. I lost my Dad recently, during his final week the staff were excellent - attentive, compassionate and maintained his dignity. They were very supportive of us too. I wouldn't hesitate to recommend this home.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review, as we appreciate that this is still a difficult time for you and your family.
We are pleased to know that you and your father were happy with the care and service the home provided.
We are always grateful for the feedback we receive and continue to aim that every person is treated as an individual and is cared for with dignity and respect.

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Review from David T (Son of Resident) published on 13 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad became a resident in October 2021. This was an extremely difficult decision, but Dad's safety had to take priority. We chose Sweyne Court as he had been attending the day centre there 3-days per week and had really enjoyed it.
He took a while to settle, but the staff at Sweyne Court were so
supportive and approachable. They guided us through his early days and were always at the end of the phone.
They do lots of activities there too.
All the staff are kind and caring. As I say, it was the hardest decision ever, but I really feel that he is in safe hands
Many thanks.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your review and comments. It is wonderful when we receive feedback as we understand how reviews can help and support other families so much when they face having to make a decision of looking for a care home for a loved one to move into We aim to make transitions into the home as smooth as possible for the residents and the families and continue to build relationships so that we can achieve the best results for all.

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Review from Douglas T (Son-in-law of Resident) published on 8 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care is provided in this home. It is spotlessly clean, nothing is too much trouble for the staff; they are always polite and happy to help, always with a smile on their face. Plenty of facilities and lots to keep residents occupied. My mother-in-law is always saying how happy she is in there.
If you are looking for a care home, I would thoroughly recommend this one.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Hello, and thank you for your review. Your recommendation and overall review of the home is much appreciated; we hope this can be of help to others looking for a care home.

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Review from Sean S (Son of Resident) published on 6 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has been a full-time resident for 3-years now, and we are so very grateful to all at Sweyne Court for all they do to look after her and keep her safe.
From the outset, although Mum could not fully communicate to tell us, it was very clear she was happy and comfortable at the home, and this
has only continued to be the case. She’s calm and at ease with everyone.
The team really do a fantastic job, and every time we visit, we can always see the genuine care and love they give to all residents - this was especially important during the peak of Covid when we could not visit for so many months - the home did all they could to keep us connected, coming up with ingenious ideas for interaction, which helped us, as a family, through the toughness of not being able to physically be with Mum.
Thank you doesn’t really come close to the appreciation we have.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review on your experience of Sweyne Court and the staff. We are very pleased that mum is settled and happy at the home. It has been a very tough 2-years with Covid having a big impact on care homes, residents and families. We were thankful that we were able to face and overcome some of the challenges that it brought to us and continue to do so, which was achievable with the continued understanding and support of residents families and the wider support network.

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Review from Pat W (Husband of Resident) published on 6 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I visit my husband, the care staff always welcomes me, and by the appearance of my husband, I can see he is cared for so well, both physically and mentally, by the big smile he has on his face when he sees me and the staff.
I would like to thank all the staff at Sweyne Court for their dedication
to making my husband's life worth living.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your review and such kind words; it's very nice for the staff and the home to receive such positive feedback, in particular, during these difficult times. At Sweyne Court, the team, work together with the individual, alongside the families, and other health professionals to gain the best possible outcome for their loved ones in a person-centred way.

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Review from D L (Daughter of Resident) published on 26 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I noticed the change in Mum from the first day she became a resident at Sweyne Court care home, she was really depressed before, but now she smiles a lot more and interacts with the staff and residents.
The staff are really attentive and always have time for Mum and all the residents. It gives me
great peace of mind to know she is well cared for.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your review; all reviews enable us to strive to work towards a caring and supportive home. It's wonderful to know mum is smiling and socialising with others and that you now have peace of mind.

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Review from Richard L (Son of Resident) published on 23 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum unexpectedly deteriorated, and it was necessary for her to move into a 24-hour care accommodation.
After looking around the area and reviewing a number of homes, we decided on Sweyne Court.
If I’ve made any correct calls in my life under heartbreaking circumstances, this by far is the best one.
Sweyne Court and all the staff have embraced my mum and our family as if we were their own. My heart is partly repaired thanks to Sweyne Court.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for such a heartfelt review. We are happy to know that the transition for mum has gone very well and that you are happy with your choice of home. We continue to strive to make each day count for our residents and welcome all families to be a part of our home.

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Review from Sarah P (Daughter-in-law of Resident) published on 22 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff, as ever, fabulous - friendly, empathic, knowledgeable and well informed.
Mum was really happy, looked well-groomed and smart. She loves her new home and has made lots of really lovely new friends with both the staff and residents. Most importantly, she has company and support whenever she
needs it - day or night.
Thank you!

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your kind comments and for taking the time to write the review about Sweyne Court. Mum has settled very well into the home and has made lots of new friends, which is always nice to see.

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Review from Kevin L (Son-in-law of Resident) published on 22 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever I visit my mum, the care staff are always very friendly and helpful. Nothing is too much trouble for the staff, and they show genuine care and understanding of what my mum needs in terms of care or just companionship.
My mum suffers from dementia, and sometimes she can be a little bit stroppy,
but the carers just take it in their stride.
The seniors are always happy to answer any of my questions about Mum's care and her day to day living, for example, how she is eating and sleeping.
I'm made to feel comfortable and at ease when I visit, which makes it a nice experience for myself and my mum, and even with all the challenges that Covid has created, the staff are dealing with it really well.
I follow Sweyne Court on their Facebook page, so even when I cannot get to visit Mum, I can still see photos of her and the activities that she is taking part in within the home environment. It’s a lovely way for us relatives to see what our loved ones are getting up to.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review of our service at Sweyne Court. It's very nice to be able to share your experience with others that may be looking for a care home for their loved ones. We all do continue to work through these difficult times, following the IPC procedures and government guidelines, ensuring residents, staff and visitors remain safe. It's great to know also that you get enjoyment and updates following our Facebook page, please feel free to share our page.

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Review from Jacqueline H (Wife of Resident) published on 16 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On the onset, the staff were helpful, caring and professional in this time of Covid. My husband enjoyed very much his time in both respite and the day centre, it has helped him very much in coping with his dementia and also allowing me to relax knowing his needs are met.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for the review of your husband and your experience of respite care at the home and the day centre that your husband attends. We continue to aim for a safe and enjoyable time spent for all visitors to the services that we are able to provide.

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Review from Clare M (Daughter of Resident) published on 9 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The outstanding care my mum received; always kept up to date with progress, even in the pandemic. They did everything they could to make my mums last week happy and allowed us to be with her when she was dying and passed away. A very caring, supportive care home, especially if they have dementia.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your kind comments; it is very much appreciated that you have taken the time to write a review about the home. It brings us great comfort knowing you were able to spend time with your mother, even in the unprecedented times.

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Review from Kenneth T (Resident) published on 8 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been in many care homes; this is the best one.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your feedback and kind comments. We hope you continue to enjoy your stay at Sweyne Court.

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Review from Leonard G (Resident) published on 6 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you very much for your kind words and review. We aim to provide the utmost care and compassion throughout peoples time at Sweyne Court.

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Review from Richard A (Resident) published on 6 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm really happy to live here - could not be happier.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your response. We, as a home, are grateful for the review and thrilled that your stay here has been enjoyable.

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Review from Gladys S (Resident) published on 6 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find this home very happy and friendly.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for the review. We aim to provide care and compassion to all who stay with us for the duration of their stay and continue to provide this.

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Review from Beryl N (Resident) published on 25 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I did not realise the staff worked so hard to look after everyone.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you so much for taking the time to write a review and for your kind comment. We appreciate every review we receive and feedback to help us improve our service.

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Review from D T (Daughter-in-law of Resident) published on 5 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot fault Sweyne Court day centre. My father-in-law attends three days per week. All the staff are kind, caring and go the extra mile to make my father-in-law feel valued and welcome. They do lots of activities and also provide a lovely 2-course meal. We can't thank you enough.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Hello, and thank you for your kind review. We welcome all reviews so we can continue to improve our services. We are pleased that your father-in-law is enjoying the day centre facilities, attending three times a week. I am sure he has made some new acquaintances and friends.

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Current Review Score: 9.9 (9.947)

Overview of Review Score

The Review Score of 9.9 (9.947) out of 10 for Sweyne Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.947 for Sweyne Court is calculated as follows: ( (395 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 416 Ratings = 4.947

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sweyne Court is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (12)

Meet the Team (1)

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Ryan Sivertsen

Job Title: Home Manager

Joined: 2017

Ryan has worked in the care industry since 2009. Ryan started his career in a care home for people with learning difficulties, before moving onto Dementia care. Ryan has worked at Sweyne Court since 2017, starting as a Health Care Assistant and working his way up to Home Manager.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sweyne Court to verify any information. View our terms and conditions. Sweyne Court has an Enhanced Service - more info.