Sweyne Court

Hockley Road, Rayleigh SS6 8EB
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9.9 146 Reviews
  • Sweyne Court, Rayleigh
Sweyne Court is purpose-built, located in scenic surroundings and specialises in dementia care. All provision is personalised to the individual and strengthened by a key worker system.

Professionals are skilled in supporting the challenges of memory loss, assisted by a versatile environment where residents can remain as active and they choose and enjoy the reminiscence room.

All dietary requirements are catered for and a lively social engagement programme is in place to support stimulation and creativity.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1400
  • RESPITE Self-Funded Residential Dementia Care: from £1400

These prices are only a guideline, please contact Sweyne Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Ryan Sivertsen (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (17)

Visiting

  • Visiting during sociable hours

Parking

  • large car park

Sweyne Court Reviews (146)

9.9

Sweyne Court has a Review Score of 9.9 (9.942) out of 10, based on 32 reviews in the last 2 years.
Over all time Sweyne Court has 146 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Sweyne Court
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Total of 146, showing 81-100
Review from Sarah J (Daughter of Resident) published on 2 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father suffers from Alzheimer’s, and we needed some respite care. He visits Sweyne Court twice a week. We had our reservations, to begin with, but really shouldn’t have worried. He absolutely loves going. He has met many other residents; they play games and socialise. The food is nice, and the teas
and coffees are always available.
The staff are great and treat the residents like their own families. The daycare lady is so friendly, and my father considers her a special friend. All the staff go above and beyond to care for the residents. I would like to mention one lady; she has always been so kind and helpful.
I would recommend Sweyne Court if you are looking into care homes for a family member.
Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your review and positive feedback. The home welcomes reviews to help us to continue to improve the service we provide for each individual.

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Review from Taylor B (Grandson of Resident) published on 29 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad has been attending the daycare centre for a few months now. After not leaving my nan's side for nearly 14-years, we thought he would struggle to come to the daycare. However, he is made to feel so welcome and enjoys coming so much that he has gone from one day to two. Staff always make him
feel so welcome and keep his brain so active; he enjoys the food and the activities that take place throughout the day. Myself and my family would definitely recommend Sweyne Court to anyone. The care provided is outstanding.
Reply from Maxine Calverley, Home Manager at Sweyne Court

Hello Taylor, thank you for taking the time to complete the review. We are delighted that he is enjoying the day centre services, the activities and the stimulation. It's heartwarming to know your granddad feels safe and confident to leave your nan for the day, and we hope that she is enjoying and making the most of her free time.

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Review from Deena W (Niece of Resident) published on 21 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sweyne Court was simply fantastic at providing good, quality care, which always had the residents as the focus. During Covid restrictions, they made every effort to ensure residents were entertained/engaged in meaningful activities - as well as providing emotional support in such difficult times. Their
communication with families was brilliant, and we loved receiving cards and photos they created with my uncle. Amazing staff who really care about their residents - thank you for everything.
Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your very kind words and your understanding of the impact of COVID had on care homes. We continue to aim to ensure our residents live a full and stimulating life as they possibly can and enjoy sharing these moments with families.

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Review from S C (Niece of Resident) published on 1 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle spent his final months at Sweyne Court, and I was constantly impressed at the level of care he received. I was kept updated with any issues that arose with his health and wellbeing, and at my visits, he was well-kempt and contented. We managed to arrange discharge from the hospital at the end
of life as Sweyne Court were very willing to provide all care. He passed away peacefully in his own room.
Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write this review, at what must be a difficult time for you all. Where possible, we are dedicated to caring for our residents until their final days at Sweyne Court, so the person can remain in their home. The staff and residents know each other very well and can provide end of life care, reassurance and comfort during this final stage of their life. We understand how important it is to keep the family updated with any changes. The home has recently received a Beacon status with The Gold Standards Framework, for end of life care.

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Review from Katie S (Granddaughter of Resident) published on 17 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandmother has been in Sweyne Court care home for about six months. I have not been able to visit her yet due to Covid restrictions, but my mum and aunt have, and they are so happy with her care there. I see pictures of my nan all the time on Facebook doing various activities and looking so happy.
My mum says the staff are all lovely and my nan tells her she is happy there.
Reply from Maxine Calverley, Home Manager at Sweyne Court

Hello Katie, thank you so much for your feedback. It is so lovely to hear that your Nan has settled in well, and you are all happy with the care that we strive to provide. We welcome all feedback and relay this to all staff.

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Review from Brendan O (Son of Resident) published on 31 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
A friendly and attentive place. Always updating on my mum's progress, always happy to take time to talk and try to accommodate visits during this pandemic.


Many theme days are organised, which break up the resident's days.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your review and kind words. The home aims to keep all relatives updated communicating any changes with their loved ones and friends. The staff and lifestyle co-ordinator thoroughly enjoy putting on events and joining in with the residents.

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Review from Geraldine P (Daughter of Resident) published on 24 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother, of 105-years-old, has been a resident in Sweyne Court now for a few years and has always been treated with kindness and respect.
Although she is now bedridden, she is very well cared for, happy and content, which as her daughter, gives me comfort that she is safe and secure.


The staff

are always approachable, and any worries are dealt with with empathy and understanding.


I would recommend Sweyne Court for these reasons, knowing how hard it is when it comes to a parent or relative who resorts to extra care.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Hello, and thank you for your review and recommendation. We continue to care for and support all residents in a person-centred approach and aim for your loved ones to be happy.

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Review from Gus C (Son of Resident) published on 24 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in the care home system for over a year now. We have had an experience of other homes, but Sweyne Court is by far the best. The senior staff are very attentive to mums needs and ongoing care. The rest of the staff have been great and help Mum get through the day with care and a cheerful
attitude.
Under Government guidance, we have been kept informed and help with visits according to the regulations.
Hopefully, this situation is coming to an end, and we can all get back to caring for our parents along with the wonderful staff.
Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write this review with your kind comments. It has been a difficult year for us all, but we are so pleased to see the 1-1 visits going ahead and how much this means to you all and your loved ones.

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Review from C L (Grandson of Resident) published on 23 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandad is happy since moved to his new home.
Thank you for all your hard work.
Reply from Maxine Calverley, Home Manager at Sweyne Court

We are so pleased that your Grandad is happy with us at Sweyne Court and has settled into the home. Thank you for your review and for taking the time to write it and share it with others.

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Review from Heather D (Daughter of Resident) published on 23 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely staff, so caring and kind. Visited my mum today, and she was happy and alert; she looked immaculately clean and smart, nails clean as well. Interacting with the staff in a kind and caring way. I cannot thank the staff enough for keeping us informed and reassuring us in this difficult time. The
staff are all amazing; they go above and beyond what they need to do, and it is very much appreciated - they deserve a medal!
Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your kind and endearing review. We are so pleased you are happy with your mum's care and being with us at Sweyne Court. I hope your review will help others, who are unsure or anxious about placing a loved one in residential care, during these difficult times.

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Review from Annabelle B (Granddaughter of Resident) published on 23 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my nana was transferred to Sweynwe Court following the sudden death of her husband, we could never have expected how incredible her care would be here. Thoroughly personalised care which focuses on the need of the person. When she has become unwell, it has been dealt with so quickly and with such
love and care. They have gone above and beyond to ensure all family feel included through photos and gifts, even when lockdown has stopped us from being able to see her. And ultimately, she has thrived, gaining weight and receiving fantastic care in a homely and friendly environment - we couldn't ask for more.
Reply from Maxine Calverley, Home Manager at Sweyne Court

We are so please that you feel that your nana is receiving incredible care and personalised. We recognise that everyone has different needs and promote person-centred care within the home. Thank you for your kind comments and for sharing them with everyone, which we hope will help others.

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Review from Samantha F (Daughter of Resident) published on 22 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad moved to Sweyne Court from Bedfordshire. The team at Sweyne Court have been amazing. I now can sleep at night knowing how well he is cared for. I speak to Dad every day, and he can't believe how kind people are.
Reply from Maxine Calverley, Home Manager at Sweyne Court

Hello, and thank you for your review. We are glad you feel rest assured that your father is being well cared for. The team at Sweyne Court aim to ensure everyone is treated as a unique individual and that their personal preferences are met where ever we can.

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Review from Mary-Catherine B (Daughter of Resident) published on 22 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been so pleased with Mum's care, especially during the lockdowns - so much effort was made to keep the resident's spirit's up when we couldn't visit.
There was a health concern in February with mum (not COVID), and the doctor was called the same day, and I was kept informed by the home all
the time.
Mum has been in Sweyne Court since January 2020 as her dementia deteriorated to the extent that we could no longer look after her at home. Thankfully, Sweyne Court is so homely, and Mum is very well cared for. Thank you all so much.
Reply from Maxine Calverley, Home Manager at Sweyne Court

We are delighted you are happy with mum's care, and we will do our utmost to keep relatives informed of any changes with their loved one's health and well being. Thank you for taking the time to write a review and share your experience.

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Review from M L (Granddaughter of Resident) published on 22 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Grandad much happier since moving to this home.
Caregivers really made him welcome.
Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review. We aim to provide the best care possible and ensure everyone's stay is as comfortable and happy as can be.

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Review from Christopher S (Nephew of Resident) published on 22 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found the staff very caring and empathetic. The home is very clean, and the food is of an excellent standard. You could not wish for a better place to have relatives cared for. A great care home in a nice setting close to town.
Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your review and for taking the time to express your experience of Sweyne Court care home. We strive and aim to make each resident feel safe and supported while living at the home and making it their home.

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Review from Jennifer H (Daughter of Resident) published on 22 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful home. I was worried about my father having to move into a care home as was concerned he would not be happy, but I need not have worried as the care at Sweyne Court is fantastic. My father is the happiest and healthiest he has been in a long time, and the carers are great at keeping me updated
despite not being able to visit as normal at present due to the pandemic.
Reply from Maxine Calverley, Home Manager at Sweyne Court

Hi and thank you for your review; it's wonderful to know that you feel the transition period went well for your dad and you; and that you feel the home is fantastic. We will endeavour to keep relatives up to date with any changes in their loved ones.

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Review from C T (Daughter of Resident) published on 19 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was transferred to Sweyne Court from the hospital for respite care after falling and breaking her hip. The care she has received is first-class. They have been very patient with her as she had been in three different hospitals in three weeks. I would thoroughly recommend this home.
Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your review, and your recommendation. We are encouraged to hear you are happy with your mum's care and support.

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Review from Lisa T (Friend of Resident) published on 19 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was so lovely to be able to visit our friend again last week. Since being in Sweyne Court, she looks happier, healthier and enjoys the company she now has with the other residents and the carers. The carers always do so much to keep the residents occupied and happy. Thank you to you all for everything
you do; it’s really appreciated.
Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review; we are pleased that your friend is doing so well and is happier staying at Sweyne Court.

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Review from Julie M (Daughter of Resident) published on 19 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father as been in Swyene Court since January now. We feel so lucky as a family that he was placed here. His care meets such a high standard; he is always on the Facebook page doing something. When you call, the staff always goes the extra mile to help, and nothing is too much. I visited him in the
pod last week, and he appeared happy and calm. My mum went to do her first face to face visit, and she could not be anymore thankful of the care my father receives. Thank you so much for creating such a wonderful atmosphere and caring for people with dementia, as a nurse, I know how extremely hard it is to do.
Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your review; we are grateful for your kind comments and continue to aim to provide the best support and care for all the residents at Sweyne Court.

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Review from Debbie D (Daughter of Resident) published on 19 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a resident at Sweyne Court for the last 8-months; the standard of care has been excellent, it has obviously been very challenging times for the staff in recent months, but they have all carried on working very hard and kept me informed of how Dad is doing.
Last month was dad's 90th
Birthday, and although the family could only have a window visit, they had made it very special with banners and balloons and a large bottle of scotch (much to Dad's delight).
It is very reassuring to know Dad is being well looked after and seems very happy being a resident at Sweyne Court.
Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your review and lovely comments; we are so happy your dad enjoyed celebrating his 90th birthday party, and you were able to see him at the window. Hopefully, as things get better, you will be able to spend time together for his next birthday.

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Current Review Score: 9.9 (9.942)

Overview of Review Score

The Review Score of 9.9 (9.942) out of 10 for Sweyne Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.942 for Sweyne Court is calculated as follows: ( (361 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 382 Ratings = 4.942
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Sweyne Court is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Apr 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (1)

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Ryan Sivertsen

Job Title: Home Manager Joined: 2017

Ryan has worked in the care industry since 2009. Ryan started his career in a care home for people with learning difficulties, before moving onto Dementia care. Ryan has worked at Sweyne Court since 2017, starting as a Health Care Assistant and working his way up to Home Manager.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sweyne Court to verify any information. View our terms and conditions. Sweyne Court has an Enhanced Service - more info.