Excelcare Sweyne Court

Sweyne Court is a welcoming, loving and determined care home, which strives to go the extra mile for the care of their residents. Volunteering at Sweyne Court is a privilege, talking with the residents who are always smiling due to the fantastic care they receive. I highly recommend Sweyne Court to anyone as they always go that extra mile, never failing to keep up with the demands of residents.

Provides a clean, safe and friendly environment. The staff are excellent, can't praise them enough.

The staff are lovely. Have a lovely room. Good food. Excellent.

My stepfather moved into the care home in May 2023 and sadly passed away relatively soon after in September. The care that the staff showed, particularly during his last days was of great comfort to me and indeed the family. Nothing was too much trouble and he was treated with the utmost respect right until the end.

We unfortunately only used Sweyne Court services for five months, but during that time we received a high level of care from all the staff. In the final days the level of care was outstanding, with all staff being very respectful throughout. Ultimately, this service helped our family to see how much the staff care. Above and beyond just a job.

Mum came to Sweyne Court from hospital in London, it all happened fast and I didn't get a chance to see it first. But I can honestly say it's a lovely place, all Mum's needs are catered for. As Mum is a dementia resident, it's not always easy, but I find all the staff patient, caring and have a great sense of humour. They keep me up to date on Mum's needs. We have informative meetings. They treat Mum like they would treat famiy, a great place for your loved ones.

Excellent care.

Mum has been resident in Sweyne Court for almost a year now. Prior to admission she was diagnosed with mild dementia and was unable to care for herself. She wasn't maintaining basic hygiene, was hardly eating and was in a general state of distress. Sweyne Court staff have worked wonders with Mum. She is eating regularly, putting on and maintaining a healthy weight and washing regularly. They look after her health and have tapered her smoking habit from twenty to thirty cigarettes a day to rarely now one or two a week. My mother is very stubborn, so we are astonished at the positive progress. When we visit, Mum is very settled and seems to enjoy the routine and atmosphere of the home. Gone is the anxiety and back is the cheeky humour that we missed before. As a relative, the staff keep us well informed and involved in her care plan, and we are welcome to visit at any time.

We had a very positive and progressive care discussion with the team to address how my mum was, what the care home had done to continue her care and what my brother and I would like to see addressed and suggestions for hobbies. All very positive.

The staff at Sweyne Court are always helpful and seem very kind and caring with all the residents. My friend settled in quickly and always looks happy. The home looks very clean and welcoming at every visit.

Sweyne Court has a lovely homely feel, just like one big happy family atmosphere. I feel the residents are very well looked after and the staff are so lovely and friendly. I think it is brilliant that they do lots of activities for the residents to participate in too. The home is very clean and well organised and safe.

Communication with management could not be faulted.

Senyne Court was able to cover all of her needs. They were attentive towards her and kind and caring when she was struggling emotionally as well as physically. I would definitely recommend them to anyone looking for a comfortable home for their elderly relatives.

Thank you.

Very good.

Mum has been a resident since August 2022. Throughout this time, she has settled into the care home. All contact with staff, whether at the home or on the phone, has always been very professional. They show care towards their residents, and every member of staff has always been cheerful and helpful.

I am extremely pleased with the high quality of care my partner receives from all the staff and management at Sweyne Court. The home is kept spotlessly clean and nothing is too much trouble for the staff. They are always polite and happy to help with a smile on their face. The staff are kind and respectful towards my partner and other residents-which is lovely to see. I highly recommend Sweyne Court acre home. Ten out of ten.

I am very pleased with the care my sister receives and always looks well cared for and is always happy and smiling.

Rating - five stars.

I visit once a week and always find the staff very helpful and friendly. They all understand my wife's illness and accommodate her in every way, so she now lives a stress-free life, and she is always very good when I visit; so many thanks to the team.