Sweyne Court

Hockley Road, Rayleigh SS6 8EB
Review Us
9.9 146 Reviews
  • Sweyne Court, Rayleigh
Sweyne Court is purpose-built, located in scenic surroundings and specialises in dementia care. All provision is personalised to the individual and strengthened by a key worker system.

Professionals are skilled in supporting the challenges of memory loss, assisted by a versatile environment where residents can remain as active and they choose and enjoy the reminiscence room.

All dietary requirements are catered for and a lively social engagement programme is in place to support stimulation and creativity.

Show Sweyne Court on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1400
  • RESPITE Self-Funded Residential Dementia Care: from £1400

These prices are only a guideline, please contact Sweyne Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Ryan Sivertsen (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (17)

Visiting

  • Visiting during sociable hours

Parking

  • large car park

Sweyne Court Reviews (146)

Total of 146, showing 41-60
9.9

Sweyne Court has a Review Score of 9.9 (9.947) out of 10, based on 35 reviews in the last 2 years. Over all time Sweyne Court has 146 reviews.

Overall Experience

  • 130
  • 15
  • 0
  • 0
  • 1

Date Published

146
10
16
35
111

Review from Maureen C (Wife of Resident) published on 23 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review card for the day centre and care home services; it is very much appreciated. We hope your husband continues to enjoy the activities available to him and the company and socialisation he enjoys while at the day centre.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C S (Daughter of Resident) published on 22 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident since August 2022. Throughout this time, she has settled into the care home. All contact with staff, whether at the home or on the phone, has always been very professional. They show care towards their residents, and every member of staff has always been cheerful and helpful.

Reply from Maxine Calverley, Home Manager at Sweyne Court

We are very happy that Mum has settled into the home well, we aim to make a difference in people's lives and those we care for, treating them with respect, compassion and being like a family. Thank you for sharing your views and your kind words, which may help others who are looking for a home for their loved ones.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter B (Partner of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased with the high quality of care my partner receives from all the staff and management at Sweyne Court. The home is kept spotlessly clean and nothing is too much trouble for the staff. They are always polite and happy to help with a smile on their face. The staff are kind and respectful
towards my partner and other residents-which is lovely to see. I highly recommend Sweyne Court acre home. Ten out of ten.

Reply from Maxine Calverley, Home Manager at Sweyne Court

We are delighted to hear you are happy with the care your partner receives from the team at Sweyne Court Care Home. It's important to us that residents, family and friends are welcomed to our home and enjoy their visit and are treated with kindness, dignity and respect. We aim to all work together for the best possible outcomes for your loved ones.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David H (Brother of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care my sister receives and always looks well cared for and is always happy and smiling.

Reply from Maxine Calverley, Home Manager at Sweyne Court

It's wonderful to know that your sister is doing well while living at our care home. We encourage family members and friends to come to the home and spend time with their loved ones; your sister is always delighted and very happy to receive visitors, which always brings a big smile to her face.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kirstin G (Daughter of Resident) published on 15 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is happy in Sweyne Court and is well cared for. Any concerns I have are addressed. All the staff are more like a family.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Mum has settled very well into the home; she has made some very nice friends and always enjoys your visits. We believe it's important to keep families and friends updated with any changes and are happy you feel part of our Excelcare family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John M (Son of Resident) published on 9 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sweyne Court is a fabulous place to be.
Take care of all staff.
Rating - five stars.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review and sharing your experience with us and others. We aim to ensure all residents receive person-centred care and feel safe and comfortable in the home at all times. Relatives are made to feel welcome and are able to build relationships with all staff caring for their loved one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alan K (Husband of Resident) published on 19 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit once a week and always find the staff very helpful and friendly. They all understand my wife's illness and accommodate her in every way, so she now lives a stress-free life, and she is always very good when I visit; so many thanks to the team.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review on yours and your loved ones' experience at Sweyne Court care home. We understand all our residents are unique individuals and aim to meet their needs in a person-centred approach to ensure they live a full and happy life.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David A (Husband of Resident) published on 25 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very satisfied with all the staff and the help they have provided over the past year.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review and sharing your experience with others which may be beneficial to them when looking for a home for their loved one. At Sweyne Court, we aim to provide a safe, caring and happy home for all those that live here and continue to offer support for families and friends during their loved one's stay.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J W (Daughter of Resident) published on 25 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I wouldn't recommend this care home for respite. My dad was placed there as an emergency as his needs were changing due to his Alzheimer's progressing. I visited almost every day and found him wet or smelling of faeces. On two occasions his slippers were full of urine so his feet were wet. He's a mild-mannered
gentleman and has never liked conflict so wouldn't have said anything but would have tried to rectify the situation himself. He was accused of going into other people's rooms and taking their clothes, probably because he was wet and cold and there was no name or photo on his door so he wouldn't have known where his own room was. He caught covid and was isolated for 10 days so I wasn't allowed to visit. He ended up in the hospital because he was so dehydrated that he couldn't speak or swallow. I raised concerns every time I visited but there were different carers and seniors at every visit who all said that they weren't told information at handovers. Very disappointing service.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for sharing your feedback, and for speaking with me this morning.
I hope that our conversation has brought some comfort to you during the difficult time you are going through, and please be assured that should you need anything in the future, be it advice or just a conversation, our doors are open to you and your family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L B (Friend of Resident) published on 27 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is a very nice home as all the staff are so kind and helpful, making sure the residents are safe, well and happy, but also they take time to give family support and feedback about your loved ones. The home is so clean, the food is very nice, and there are always things going on for the
residents. The music is always on or the TV, which is lovely to see them joining in. Thank you to all the staff.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review on your experience and your loved ones at Sweyne Court. We continue to strive to promote people's well-being and with a family feel to the home, ensuring all are treated with respect and dignity.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maggie R (Daughter of Resident) published on 5 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy and comfortable in your care home! Staff are all very friendly and attentive and show Mum great respect and care. Her room is airy and light and is kept very clean and homely. Overall, we are very happy with Mum's care, and the staff are wonderful.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review on your experience of your mother's stay at the home. We appreciate all feedback to help us continue to provide a safe and happy home for all our residents and maintain a high level of care and support. We hope your review can help support others when choosing a home for their loved ones.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rosemary S (Daughter of Resident) published on 30 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to live in Sweyne Court last September. She felt very much at home from the start with all her bits and personal belongings around her. The carers and all the support staff/managers have always been very warm and welcoming, and nothing is ever too much trouble. We can FaceTime regularly, which
is so very comforting when I live so far away. A big thank you to everyone for giving Mum such lovely care and affection in her new home.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your review and for taking the time to share your and your mum's experience of living and visiting Sweyne Court care home. Mum has settled in well to her new surroundings, and since being with us, she has made some very good friends. We are delighted you have been able to have regular FaceTime and that you were able to visit and spend some quality time with mum recently and meet us all personally.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sharon R (Sister-in-law of Resident) published on 1 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Special thanks to the manager and her staff for the love and care provided to my sister-in-law, who came to your home as a safeguarding measure. Her life had been miserable and without hope for a brighter future. You and your supporting colleagues have shown her great care and compassion over the last
eight months enabling her to return to independent living. You are all perfect examples of professional carers. The most important attributes each of you and your colleagues possess are ‘big hearts and kind words! You should all be very proud of yourselves for representing the care industry in such an outstanding way. My sister-in-law is eternally grateful for your friendship, and I cannot express my appreciation enough to you all for taking the pressure off me. I sensed she was in good hands from our first meeting, and you did not disappoint me. Well done, all at Sweyne Court.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you so much for sharing your experience of the home and staff during your sister-in-law's stay with us. Taking the time to write this wonderful review will help support others and give them some comfort and reassurance when looking for a care home for their loved one. It is also greatly received from staff for recognising their hard work and compassion. We wish your sister-in-law a bright and wonderful future.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J A (Son of Resident) published on 18 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with Sweyne Court. I feel my mum has settled in well with not only the other residents but with the care staff too, who I think are amazing. My mum seems happy and says she does like it here.

Reply from Maxine Calverley, Home Manager at Sweyne Court

That's so lovely to hear that mum has settled well into the home and likes her new home. Thank you for the kind comments, which the staff appreciate. We are always aiming to deliver the best service we possibly can to ensure a happy home for all our residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Karen A (Daughter of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law came into the care home in October 2021, and she is really happy here. The staff are so helpful and caring.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review on your experience of the home. Your review may help others looking for a care home and we are delighted that your mother-in-law is happy living at Sweyne Court.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pauline R (Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like the home.
Everybody looks after me, and I am very happy.

Reply from Maxine Calverley, Home Manager at Sweyne Court

We are delighted that you are happy in your home and that you feel everybody looks after you. We aim to deliver care and support to each person in a person-centred way, with the understanding that everyone is a unique individual with personal preferences, likes and dislikes. Staff listen attentively to all of what our families and residents have said to enable us to achieve this so that everyone has an enjoyable stay.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Doreen A (Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Food good.
Staff good.
Good entertainer.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review. I am glad that you are finding everything good at the home and enjoying your stay with us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Denise C (Respite Resident) published on 14 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband had his first respite care after attending daycare for some months.
What can I say; they were kind, considerate and welcoming.
He loved staying there, and it has taken care of a lot of stress, as I was not sure if he would settle when, in fact, he is looking forward to his next week of
respite.
So, thank you, everyone, at Sweyne Court.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your comments and for sharing your and your husband's experience. We are so pleased that your husband enjoyed his stay, and we look forward to his next visit.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Corrina O (Regular Volunteer) published on 4 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They are extremely supportive and kind to the resident's needs and reach out to local organisations to help the residents to still feel part of the community, which helps with loneliness. The staff here always go above and beyond and are always very welcoming to visitors.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review on your experience of our care home. We aim to endeavour a warm and welcoming stay for all our customers and continue to build and maintain good connections and relationships with community organisations. The staff and the customers appreciate the kindness and support that all the local community organisations bring to the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alisha (Granddaughter of Resident) published on 20 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing care towards my grandad.
Staff are amazing, so caring and helpful.
100% would recommend to anyone.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review of your experience. Your review and recommendation of the home are greatly appreciated and will help to support others.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.947)

Overview of Review Score

The Review Score of 9.9 (9.947) out of 10 for Sweyne Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.947 for Sweyne Court is calculated as follows: ( (395 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 416 Ratings = 4.947

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sweyne Court is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (12)

Meet the Team (1)

No image found

Ryan Sivertsen

Job Title: Home Manager

Joined: 2017

Ryan has worked in the care industry since 2009. Ryan started his career in a care home for people with learning difficulties, before moving onto Dementia care. Ryan has worked at Sweyne Court since 2017, starting as a Health Care Assistant and working his way up to Home Manager.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sweyne Court to verify any information. View our terms and conditions. Sweyne Court has an Enhanced Service - more info.