Sweyne Court

Hockley Road, Rayleigh SS6 8EB
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10 148 Reviews
  • Sweyne Court, Rayleigh
Sweyne Court is purpose-built, located in scenic surroundings and specialises in dementia care. All provision is personalised to the individual and strengthened by a key worker system.

Professionals are skilled in supporting the challenges of memory loss, assisted by a versatile environment where residents can remain as active and they choose and enjoy the reminiscence room.

All dietary requirements are catered for and a lively social engagement programme is in place to support stimulation and creativity.
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Care Provided by Sweyne Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1400
  • RESPITE Self-Funded Residential Dementia Care: from £1400

These prices are only a guideline, please contact Sweyne Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Ryan Sivertsen (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (17)

Visiting

  • Visiting during sociable hours

Parking

  • large car park

Sweyne Court Reviews (148)

10

Sweyne Court has a Review Score of 10 (9.980) out of 10, based on 30 reviews in the last 2 years.
Over all time Sweyne Court has 148 reviews.

Overall Experience
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Date Published
  • 148
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Reviewer Connection to Sweyne Court
  • 54
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Total of 148, showing 141-148
Review from Andrew M (Son of Resident) published on 21 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My parents have been at Sweyne since November 2017 and the only thing I would comment on is personal items going missing, not stolen, just missing. Not enough care is taken when new residents arrive to ensure personal items are labelled where possible and when not possible, i.e. glasses, false teeth,
they are photographed.
Apart from this, I believe they are well cared for by professional and caring staff.
Reply from Hayley Gibbs, Home Manager at Sweyne Court

Thank you for your review, your comments and suggestions are important to us so that we can always improve the service we provide. We hope to see you at the relatives' meetings, and please raise all comments and suggestions at our monthly care reviews.

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Review from S A (Daughter of Resident) published on 20 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at Sweyne Court are great although sometimes it seems a struggle to deal with all of the residents.
My mum's room is a bit small with wardrobe space not deep enough.
Overall I am happy with mum's care.
Reply from Hayley Gibbs, Home Manager at Sweyne Court

Thank you we will take your comments and we can discuss at a review.

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Review from Val F (Wife of Resident) published on 22 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I first went into Sweyne Court for a preliminary visit in October 2017. From the very first, I felt that this care home knew what it was doing and cared for its residents. My husband entered the home later in October and my original feeling has been confirmed over and over. The staff are friendly, helpful
and caring.
Either the home is able to recruit exactly the sort of people for the staff or they receive excellent training. My husband has dementia and does not really know where he is or what day it is but most days he tells me he is happy. The staff know him and his idiosyncrasies and deal with him in a good-humoured way. I have nothing but praise for Sweyne Court.
Reply from Hayley Gibbs, Home Manager at Sweyne Court

Thank you Val, for your kind words. I will share this with the staff and we will always continue to strive to make this home family environment for everybody to feel welcome.

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Review from Jan L (Wife of Resident) published on 18 September 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
I visit my husband every day so I know the carers have got to know his ways, I feel confident with the care and attention they give him.
I appreciate everything the carers do for my husband, I have a very good relationship with them and they always take into account any suggestions I have regarding
his care. I feel they respect my feelings as sometimes it can be upsetting seeing my husband in a distressed mood which affects me greatly. Sweyne Court is now my husbands home and the carers are like another family to him and when I leave him I trust them with his care and well being.
Reply from Hayley Gibbs, Home Manager at Sweyne Court

Thank you Jan :) for your kind words. We like to make everyone feel at home.

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Review from Jan D (Daughter of Resident) published on 18 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum moved into Sweyne Court in March when we realised that due to her dementia it was not safe for her to live on her own. My sisters and I visited the home unannounced and we were immediately impressed with the way the carers put the resident's needs first, even when showing round a prospective new
client. This was very important to us. The carers are respectful of Mum's personal needs, she likes to shower every day and they help her dress so she still looks nice. She was able to bring her own clothes and familiar belongings with her. Mum's room is cleaned every day and her clothes and bedding are all cleaned on site. Mum loves the outdoor courtyard and enjoys the regular BBQ's and activities. She enjoys visiting the on-site hair salon each week. Mum sometimes gets confused but all the staff handle her and the others with dignity. The doctor visits regularly and Mum's medication is being closely monitored rather than just being repeat prescribed. When we go home after visiting, we feel secure in the knowledge that mum is being well cared for and is safe. We would have no hesitation in recommending Sweyne Court.
Reply from Hayley Gibbs, Home Manager at Sweyne Court

Thank you! :) We aim to provide the highest quality of care all comments and suggestions are always helpful on what we do well or what we can do better.

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Review from A T (Daughter of Resident) published on 7 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care staff are caring and kind. Food is good. Drinks are not forthcoming, limited fluids to hand.
Reply from Hayley Gibbs, Home Manager at Sweyne Court

Thank you for your feedback. We aim to provide the best care for each individual with a passion for care and create a zest for life, please join us at our next residents and relatives meeting 24/07/2017 so we can discuss ideas and choices for the kitchen.
Kind Regards

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Review from Edward B (Partner of Resident) published on 26 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Whenever I visit the facility is either very clean or in the process of cleaning. The staff are, in general, caring and considerate of the residents needs.
For those who are unable to dress themselves perhaps more attention could be paid to dressing them in suitable clothing for the temperature (Winter/Summer)
but obviously this would mean either more staff (extra cost) or staff with more time available.
I do not know if more funds could be available to " beautify" the ladies, skin cream etc, (who seem to be in the majority) to maybe help them feel better about themselves. This review is from a male so the above sentence can ONLY be truly evaluated as regards it's validity by a female!!
Reply from Hayley Gibbs, Home Manager at Sweyne Court

Thank you Mr B, the ladies and gents are offered to spend time every Monday with the visiting hairdresser who is very accommodating and also attends on Bank Holidays, we also have a lady who visits the home every other week and offers a range of relaxation therapy, hand massages and other treatments to our residents. She also offers private sessions for those who wishing to relax in there own room rather than a group session. We will look into other alternatives for our residents to have a wider range of choice. ;)

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Review from Angela M (Daughter of Resident) published on 25 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home well, staff excellent. Room does need updating. Food excellent. More care needed with personal clothing, was in home for a week but lost quite a few items, even when I said I would wash her own clothes. Day care cannot fault, excellent.
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Current Review Score: 10.0 (9.980)

Overview of Review Score

The Review Score of 10 (9.980) out of 10 for Sweyne Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.980 for Sweyne Court is calculated as follows: ( (351 Excellents x 5) + (7 Goods x 4) ) ÷ 358 Ratings = 4.98
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Sweyne Court is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Apr 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (1)

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Ryan Sivertsen

Job Title: Home Manager Joined: 2017

Ryan has worked in the care industry since 2009. Ryan started his career in a care home for people with learning difficulties, before moving onto Dementia care. Ryan has worked at Sweyne Court since 2017, starting as a Health Care Assistant and working his way up to Home Manager.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sweyne Court to verify any information. View our terms and conditions. Sweyne Court has an Enhanced Service - more info.