Sweyne Court

Hockley Road, Rayleigh SS6 8EB
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9.9 146 Reviews
  • Sweyne Court, Rayleigh
Sweyne Court is purpose-built, located in scenic surroundings and specialises in dementia care. All provision is personalised to the individual and strengthened by a key worker system.

Professionals are skilled in supporting the challenges of memory loss, assisted by a versatile environment where residents can remain as active and they choose and enjoy the reminiscence room.

All dietary requirements are catered for and a lively social engagement programme is in place to support stimulation and creativity.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1400
  • RESPITE Self-Funded Residential Dementia Care: from £1400

These prices are only a guideline, please contact Sweyne Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Ryan Sivertsen (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (17)

Visiting

  • Visiting during sociable hours

Parking

  • large car park

Total of 146, showing 21-40
9.9

Sweyne Court has a Review Score of 9.9 (9.947) out of 10, based on 35 reviews in the last 2 years. Over all time Sweyne Court has 146 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Very pleasant staff.

Reply from Maxine Calverley, Home Manager at Sweyne Court

We appreciate your time in writing a review and happy to know you have found our team members to be pleasant. We aim to provide a homely service for all our residents and visitors.

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Overall Experience  Overall Experience 5.0 out of 5

Really nice and clean and tidy. Nice staff members.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review, we are glad to hear that you enjoy your experience when you visit your loved one.

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Overall Experience  Overall Experience 5.0 out of 5

Sweyne Court is a very clean, comfortable care home. The staff and management are polite, caring and helpful, treating the residents with respect and dignity. The dining and lounge areas are tidy and clean, with the decor nice and bright. The resident's room is good - clean and comfortable. Overall,
in my opinion, the care home is a safe environment for residents, is well-maintained and professionally run, and the residents are treated with kindness and compassion.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review of our care home and sharing your experience of our home with others. We aim to continue providing an excellent service for all those living at our home, and your review, as well as others' reviews, helps us to achieve this.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Sweyne Court for three years. She has always been looked after really well there, and is always happy and chatty with the staff, despite her dementia. My family are in there visiting on various days throughout the week, so see different shifts and staff dealing with various residents.
We can see that all residents are dealt with kindly and with respect and dignity. In the past, we have had other family members in other care homes and from this viewpoint, we can tell that Mum is definitely getting the best care possible.

Reply from Laura Nightingale, Sales and Marketing Business Partner at Sweyne Court

Thank you for taking the time to leave a five star review of Sweyne Court. We are pleased to hear that your mum is happy and settled at Sweyne Court and that you enjoy visiting. We will pass on our kind comments to the team as well. Thank you!

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Overall Experience  Overall Experience 5.0 out of 5

Visited the care home a couple of times now, and I found the staff to be so welcoming and friendly, nothing is too much trouble, offered The Sensory Room for privacy, and I even had tea and biscuits. The home is spotlessly clean, the carers/staff are so kind and professional, and it is a very relaxing
and calm atmosphere. My auntie seems very happy and settled.
Thank you for looking after her so well.

Reply from Laura Nightingale, Sales and Marketing Business Partner at Sweyne Court

Thank you so much for your fantastic review of Sweyne Court Care Home; we are pleased to hear that you like the sensory room. We will pass on your comments to the team.

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Overall Experience  Overall Experience 5.0 out of 5

Sweyne Court is a welcoming, loving and determined care home, which strives to go the extra mile for the care of their residents. Volunteering at Sweyne Court is a privilege, talking with the residents who are always smiling due to the fantastic care they receive. I highly recommend Sweyne Court to
anyone as they always go that extra mile, never failing to keep up with the demands of residents.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review of the care home and sharing your experience whilst you have been volunteering at the home. The residents so look forward to having the younger generation visit and support with activities, manicures and 1-1 reminiscence etc. We truly appreciate your visits and seeing the kindness shown to all our residents you are a credit to yourselves and the school.

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Overall Experience  Overall Experience 5.0 out of 5

Provides a clean, safe and friendly environment. The staff are excellent, can't praise them enough.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review on our care home, and sharing your experience with others. The team work hard to ensure we can provide the best support for people's loved ones.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are lovely. Have a lovely room. Good food. Excellent.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time out of your day to write a review. We are very glad to know you are happy living at the home and in your surrounding comforts. Your personal review and experience may help to support others looking for a home to live in, thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My stepfather moved into the care home in May 2023 and sadly passed away relatively soon after in September. The care that the staff showed, particularly during his last days was of great comfort to me and indeed the family. Nothing was too much trouble and he was treated with the utmost respect right
until the end.

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Overall Experience  Overall Experience 5.0 out of 5

We unfortunately only used Sweyne Court services for five months, but during that time we received a high level of care from all the staff. In the final days the level of care was outstanding, with all staff being very respectful throughout. Ultimately, this service helped our family to see how much
the staff care. Above and beyond just a job.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for being so thoughtful, as to taking the time to write a review and sharing your experience of the home and the team with others. Your kind words and recognition of the care the team, provided at such a difficult time for you all, is very much appreciated and heartfelt by us all at Sweyne Court.

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Overall Experience  Overall Experience 5.0 out of 5

Mum came to Sweyne Court from hospital in London, it all happened fast and I didn't get a chance to see it first. But I can honestly say it's a lovely place, all Mum's needs are catered for. As Mum is a dementia resident, it's not always easy, but I find all the staff patient, caring and have a great
sense of humour. They keep me up to date on Mum's needs. We have informative meetings. They treat Mum like they would treat famiy, a great place for your loved ones.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your kind words. We are thrilled that you and your mother have had a positive experience of our home. The team will be delighted with these comments and I will be sure to pass them on. We strive to make every move into the home as smooth as possible for our residents and families and continue to work together, ensuring families are continuously updated and included with their loved ones wellbeing.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent care.

Reply from Maxine Calverley, Home Manager at Sweyne Court

It's very kind of you to write a review of the home, sharing your experience. Many thanks.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has been resident in Sweyne Court for almost a year now. Prior to admission she was diagnosed with mild dementia and was unable to care for herself. She wasn't maintaining basic hygiene, was hardly eating and was in a general state of distress. Sweyne Court staff have worked wonders with Mum. She
is eating regularly, putting on and maintaining a healthy weight and washing regularly. They look after her health and have tapered her smoking habit from twenty to thirty cigarettes a day to rarely now one or two a week. My mother is very stubborn, so we are astonished at the positive progress. When we visit, Mum is very settled and seems to enjoy the routine and atmosphere of the home. Gone is the anxiety and back is the cheeky humour that we missed before. As a relative, the staff keep us well informed and involved in her care plan, and we are welcome to visit at any time.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your review of our care home and for sharing your experience of the home and your mother's progress since she has come to live at Sweyne Court. We are thrilled at the progress and changes that your mother has been able to make with the guidance, care and support of the team. We hope by sharing your review this will give others hope and comfort when they are perhaps looking for care for their loved one. We continue to aim to enrich others lives whilst maintaining their independence and to ensure they have a sense of self worth and know there is always a helping hand near by.

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Overall Experience  Overall Experience 5.0 out of 5

Sweyne Court staff have been brilliant in settling my mum in to the care home, attended to all her needs, brought her weight up to a healthy level, addressed her health and personal care issues, all of which couldn't have been done before my mum went into the care home.
We had a very positive and
progressive care discussion with the team to address how my mum was, what the care home had done to continue her care and what my brother and I would like to see addressed and suggestions for hobbies. All very positive.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review on the home and the care and support that you and your mother have experienced. We continue to aim to provide a comfortable and friendly home for our residents with relatives and friends being a part of the best outcomes for their loved ones.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at Sweyne Court are always helpful and seem very kind and caring with all the residents. My friend settled in quickly and always looks happy. The home looks very clean and welcoming at every visit.

Reply from Maxine Calverley, Home Manager at Sweyne Court

The team continue to strive to create a very warm welcome and atmosphere for all those that live and visit at Sweyne Court care home. We are happy to support all residents, friends and families to have an enjoyable visit and we are very glad that your friend's transition into our home was a smooth and happy one. Thank you for your time in writing a review about the home.

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Overall Experience  Overall Experience 5.0 out of 5

Sweyne Court has a lovely homely feel, just like one big happy family atmosphere. I feel the residents are very well looked after and the staff are so lovely and friendly. I think it is brilliant that they do lots of activities for the residents to participate in too. The home is very clean and well
organised and safe.

Reply from Maxine Calverley, Home Manager at Sweyne Court

We aim to work closely with loved ones' families and friends so that we are all working together for the best quality of life and outcomes for all those living at Sweyne Court. Thank you for taking the time to write a review on your experience of our care home.

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Overall Experience  Overall Experience 5.0 out of 5

More than happy for my mother to stay in this caring environment.
Staff very helpful, friendly and attentive at all toes.
Communication with management could not be faulted.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to complete a review of your experience of our home. Your feedback is very important to us and to others that may be looking for a care home for their loved ones. We continue to work together with a person's relatives and friends, ensuring that all information is communicated of any changes for the well-being and best outcome for their loved one.

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Overall Experience  Overall Experience 5.0 out of 5

Senyne Court was able to cover all of her needs. They were attentive towards her and kind and caring when she was struggling emotionally as well as physically. I would definitely recommend them to anyone looking for a comfortable home for their elderly relatives.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your recommendation; we are happy to know that your loved one was well cared for during their time spent with us at the home while on respite. We continue to aim to provide a safe and comfortable environment for all and to enjoy their time and experience with us.

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Overall Experience  Overall Experience 5.0 out of 5

Home extended a warm and friendly welcome to Mum, who seems very settled and content. More than I could have hoped for. With sincere thanks.

Reply from Maxine Calverley, Home Manager at Sweyne Court

We are delighted that Mum has settled into the care home; she has made friends and is content with living here. Thank you for sharing your experience we us.

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Overall Experience  Overall Experience 5.0 out of 5

Great to see Mum so happy in the home.
Friendly atmosphere and lovely staff.
Thank you.

Reply from Maxine Calverley, Home Manager at Sweyne Court

We are delighted that Mum is so happy at the home, and we will continue to support Mum to ensure she is comfortable and content. The team are here to also support family and friends where we can to maintain good relationships and the best possible outcomes for all our residents. Thank you for taking the time to write a review.

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Current Review Score: 9.9 (9.947)

Overview of Review Score

The Review Score of 9.9 (9.947) out of 10 for Sweyne Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.947 for Sweyne Court is calculated as follows: ( (395 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 416 Ratings = 4.947

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sweyne Court is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Apr 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (12)

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Meet the Team (1)

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Ryan Sivertsen

Job Title: Home Manager

Joined: 2017

Ryan has worked in the care industry since 2009. Ryan started his career in a care home for people with learning difficulties, before moving onto Dementia care. Ryan has worked at Sweyne Court since 2017, starting as a Health Care Assistant and working his way up to Home Manager.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sweyne Court to verify any information. View our terms and conditions. Sweyne Court has an Enhanced Service - more info.