Excelcare Sweyne Court

The care my dad received was excellent. The kindest and compassion was outstanding. He was looked after so kindly and respectfully. All staff are doing an amazing job. Thanks to the manager and the team. I would definitely use and recommend Sweyne Court to friends and family.

The care for my 98-year-old father-in-law has been exceptional. He has made an excellent recovery from his hip replacement thanks to the staff at Sweyne Court.

Whenever I visit my friend at Sweyne Court, the staff are always very welcoming. They are kind and happy people. My friend always tells me the carers look after her very well. The manager and deputy manager are always talking to residents and getting involved, very friendly people.

I found the experince very excellent. The staff very helpful and hard-working, helpful and happy. Meals excellent.

Happy with carers, food, room.

As a family, we are so grateful that we can visit our brother knowing that the worry of his care has been taken off our shoulders. He is content and so are we.

I live in the USA and I am visiting my mum. I am very impressed with Sweyne Court but importantly, I love all of the staff. They are so friendly and caring to my mum and other residents. When I am at home, I call to speak to my mum everyday by telephone. I am always greeted by all of the staff in a professional manner. They are all very kind to my mum and that means everything to me.

Mum settled into Sweyne Court very well and we always had a lot of confidence in the staff for the love, care and support they gave her. Particularly over the last couple of days, her needs were studied 100 and the staff also looked after us.

I'm happy here and I love the atmosphere. The staff are very helpful and polite. They have great food. I feel included. All staff treat me very well.

My mum went into Sweyne Court for respite whilst I was on holiday. Having visited the home previously, I was convinced this was the right place for Mum to stay. On arrival, she was greeted by a friendly member of the team. He made her feel very welcome. On collecting Mum, she was happy and relaxed. She was clean and nicely dressed. Even though Mum has Alzheimer's, she didn't appear upset in any way. I was very impressed and booked again already.

I always find the staff at Sweyne Court very helpful and friendly and they take great care of my dad. The home is very clean and well-kept.

My experience of Sweyne Court is that the facility is clean, tidy and the staff are simply lovely, kind and considerate.

I found the staff extremely helpful and pleasant.

What a wonderful experience it was to visit my old friend at Sweyne Court who sadly has advanced dementia and does not remember me but it was abundantly clear how well she was being looked after. She was bright and happy and looked very smart. The staff were all wonderful and friendly. We had tea and biscuits in the 'quiet room' which is so lovely. Everywhere was spotlessly clean and tidy and there was a general feeling of cam, warmth and care. Sweyne Court has certainly got it right. 10/10.

Staff very helpful and they work very hard. Daughter seems happy. Made welcome when visiting.

Very pleasant staff.

Really nice and clean and tidy. Nice staff members.

Sweyne Court is a very clean, comfortable care home. The staff and management are polite, caring and helpful, treating the residents with respect and dignity. The dining and lounge areas are tidy and clean, with the decor nice and bright. The resident's room is good - clean and comfortable. Overall, in my opinion, the care home is a safe environment for residents, is well-maintained and professionally run, and the residents are treated with kindness and compassion.

My mum has been in Sweyne Court for three years. She has always been looked after really well there, and is always happy and chatty with the staff, despite her dementia. My family are in there visiting on various days throughout the week, so see different shifts and staff dealing with various residents. We can see that all residents are dealt with kindly and with respect and dignity. In the past, we have had other family members in other care homes and from this viewpoint, we can tell that Mum is definitely getting the best care possible.

Thank you for looking after her so well.