Sweyne Court

Hockley Road, Rayleigh SS6 8EB
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9.9 146 Reviews
  • Sweyne Court, Rayleigh
Sweyne Court is purpose-built, located in scenic surroundings and specialises in dementia care. All provision is personalised to the individual and strengthened by a key worker system.

Professionals are skilled in supporting the challenges of memory loss, assisted by a versatile environment where residents can remain as active and they choose and enjoy the reminiscence room.

All dietary requirements are catered for and a lively social engagement programme is in place to support stimulation and creativity.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1400
  • RESPITE Self-Funded Residential Dementia Care: from £1400

These prices are only a guideline, please contact Sweyne Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Ryan Sivertsen (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (17)

Visiting

  • Visiting during sociable hours

Parking

  • large car park

Sweyne Court Reviews (146)

9.9

Sweyne Court has a Review Score of 9.9 (9.942) out of 10, based on 32 reviews in the last 2 years.
Over all time Sweyne Court has 146 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Sweyne Court
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Total of 146, showing 101-120
Review from Jackie C (Daughter of Resident) published on 19 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to the home in February as an emergency hospital discharge following a broken hip. During this time, my dad also joined the home due to his dementia, as Mum was his carer.
The staff have been professional and helpful at every opportunity.
The deputy manager and senior that helped accommodate
Mum and Dad at extremely short notice have not only been supportive but proactive, helping us with difficult and stressful decisions that needed to be made. They really have gone above and beyond.
Mum is recovering well and has had her numerous medication needs assessed and managed. Dad is settled and is doing well. The staff are fantastic and always so helpful and welcoming. A very big thank you to everyone at Sweyne Court.
Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your time in writing a review for the home and with such kind comments. We aim to make every transition into the home as smooth as possible. We are very pleased that your parents have settled well into the home and are both doing so well.

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Review from Sheila U (Wife of Resident) published on 19 March 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband has been in Sweyne Court since July 2018. They are looking after him very well; he has his own room with en-suite. They deal with his needs, which can be very difficult at times. Residents have their set meals and afternoon tea. I notice they are having more activities of late, which the
residents seem to participate in.
Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your review. We aim to post lots of photographs of activities that are going on for families and friends to see and enjoy during this difficult time.

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Review from Joshua D (Grandson of Resident) published on 19 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad has been a resident at Sweyne Court since July 2020; he has settled in very well.
I would like to thank all staff at Sweyne Court for their excellent and professional care they provide to my Grandad. The staff are friendly and professional and are always happy to help.
In February 2021,
the staff put a 90th birthday party for my grandad, which was very kind of them; he enjoyed it very much.
Thank you to Sweyne Court and all their staff for their continued outstanding care.
Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to complete a review of the home. We are happy that your grandad was able to enjoy a happy 90th birthday party.

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Review from Paul N (Son of Resident) published on 10 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We would like to thank all the staff at Sweyne Court for the professional and attentive care our Dad received in the last year of his life. From the first time I visited Sweyne Court, I had a very strong feeling that it was a place where we would be happy for our Father to reside, and in particular,
that they would make him welcome following the recent loss of his wife. Those strong feelings were not misplaced.


When there were issues with our Dad’s health and behaviour, the staff always kept us fully informed and explained the problems and actions being taken in a balanced and caring manner.


The last year has not been normal, however, despite the lack of physical contact with family and friends, the care home managed to facilitate regular Facetime/phone calls and pod visits with him, which made a big difference to his quality of life. The regular updates and photographs posted on their Facebook page also kept us in touch with his daily life.

Reply from Maxine Calverley, Acting home manager at Sweyne Court

Hi Paul, thank you very much for your comments and for taking the time to write this review during what must be a difficult time for you all. Sending our thoughts and condolences to you all.

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Review from Sara K (Daughter of Resident) published on 9 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad recently passed away, having lived at Sweyne Court for over 2 1/2 years. He was contented in himself while he was there and always extremely well cared for. I could turn up at any time during the day to visit, so I felt really confident that there was never anything hidden from view. His care
was always really good, and the staff were always cheery and friendly. There were often fun activities and celebrations going on, on a small and grander scale. The building is not very modern or attractive, but if you can look beyond that, I am confident that your loved one would be really well looked after.
Reply from Maxine Calverley, Home manager at Sweyne Court

Hello Sara, we are sorry for your loss; your dad will be missed by all. Thank you for your time in writing a review and your kind comments about the home and staff.

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Review from Ricky L (Grandson of Resident) published on 16 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan is extremely happy here, I've seen a massive improvement in her wellbeing. Staff are amazing and there seems to be no end to the number of activities they put on the residents.
Highly recommended.
Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to complete a review. We are so pleased that your nan's well being has improved since being with us.

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Review from T S (Daughter of Resident) published on 15 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came into Sweyne Court one month ago as an emergency placement straight from the hospital due to her dementia. I cannot believe the change in her. She looks so much better in herself. She looks happy too which was captured forever in her Christmas card photo I recently received. The staff are always
friendly and helpful, going above and beyond to keep me and Mum in touch. I have already recommended Sweyne Court to my friend for a relative.
Reply from Maxine Calverley, Acting Home Manager at Sweyne Court

Thank you for taking the time to complete the review. I am glad to know that your mum is settling well at the home, that you have been kept up to date and that you have received a photo christmas card of her to enjoy. Thank you for the recommendation.

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Review from Paul M (Brother of Resident) published on 30 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
After taking my brother into Sweyne Court as an emergency admission, I was apprehensive at first due to the stigma of placing a loved one into a care home. But after speaking with the staff and a virtual tour of the home, myself and my family feel relieved and pleased that he is there. We feel very
relaxed that he will be cared for safely with dignity and respect. There appears to be a great team there and they all appear to treat the residents as family. They have a Facebook page that has regular posts for families to see what their loved ones are doing as well as facetime calls that can be arranged. Thank you Sweyne Court.
Reply from Maxine Calverley, Acting home manager at Sweyne Court

Thank you for your review. We understand that when it comes to the stage of a loved one going into a care setting it can be a very anxious time for all. We aim to make this transition as smooth as possible for everyone and communication is a big part of this. We hope that your brother will be happy and enjoys his time with us.

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Review from Jean H (Relative of Resident) published on 1 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sweyne Court has been amazing in the care of my sister-in-law, keeping me informed constantly as I am in Australia. The manager is amazing. Being a retired Administrator of a large Care facility in Australia, I am extremely happy my sister-in-law is there. Thank you to all the staff.
Reply from Hayley Gibbs, Manager at Sweyne Court

Thank you Jean for your feedback and kind words. It is always important to us to keep us improving everyone's experience.

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Review from L B (Daughter of Resident) published on 22 April 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother was admitted to Sweyne Court after a hospital stay in 2018 and she seems to be positively thriving.
We are unable to visit her at all as we live in another country, but friends and family have visited and sent very positive feedback about the care Mum receives and her positive presentation.
Aware that we are not able to visit, the team at Sweyne Court, print out photos and family updates I send every month and place these in a book for her and talk to her about them. It's special touches like this that we really appreciate.
Living so far away, we have always loved the social media updates and photos of Mum and the activities happening there, and even more so during the current pandemic, especially all the extra photos, including Mum doing fun things and having fun during this difficult time.
Keep up the great work and stay safe!
Reply from Hayley Gibbs, Manager at Sweyne Court

Thank you, Lynn, for your feedback. We love keeping mum updated on all the goings-on abroad and watching her beautiful great-grandchild grow. Definitely puts a smile on Mums face.

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Review from Jacquelyn B (Daughter of Resident) published on 15 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been in the care home for 3-months, and the love and care he is receiving is wonderful.
The staff are very welcoming either on entry or over the telephone.
In this extremely difficult time with the covid-19, staff could not be more helpful whilst doing a difficult job.
The last thing
you want to do is put your loved one in a care home, however, we could not have picked a more caring and loving home and environment. It certainly gives us as a family peace of mind to know he is being so well cared for.
Reply from Hayley Gibbs, Manager at Sweyne Court

Good Afternoon Jacquelyn, thank you for your feedback and kind uplifting words. It is important to us that everyone has a good experience. Dad is doing well, and I think he's becoming a pro at the video chats.

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Review from Elizabeth W (Friend of Resident) published on 7 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Upon entering the home I was offered a drink and shown to a lovely little lounge so I could spend some time there with my friend. The staff was so welcoming and kind during my visit. We were made sure by the staff we had everything we needed and was offered a box of games (we played scrabble!). When
I was leaving around lunchtime there was someone playing the piano and it was a very nice atmosphere. I can see that my friend has settled in very well. Thank you.
Reply from Hayley Gibbs, Manager at Sweyne Court

Thank you for your kind feedback Elizabeth, I am pleased you had a wonderful experience with your friend. We are using video calls for people to stay in contact, so please give us a ring and arrange a time.

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Review from Corinna A (Niece of Resident) published on 2 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely atmosphere showing dignity and respect to all residents and visitors, with lots of patience in a role that can be challenging. Nothing ever seems too much trouble. The cat and the dog were the main reason we chose the home and the cats played a huge part in my Auntie staying in the home. The
food is great and she always wants more!
Reply from Hayley Gibbs, Manager at Sweyne Court

Good Afternoon Corinna, Thank you very much for your review all reviews are very important to us to enable us to always improve the service we provide.

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Review from Claire A (Friend of Resident) published on 18 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I love coming to the care home to visit as the staff are very friendly and helpful. It’s like a big family, there is always activity going on and all the residents are together which is really lovely to see. The care for the residents goes above and beyond. Excellent care home.
Reply from Hayley Gibbs, Manager at Sweyne Court

Thank you for your valuable feedback Claire. It's always important to us so that we can keep on improving the individual experience.

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Review from Ricky E (Son of Resident) published on 13 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
A friendly atmosphere in a home with people who you can see really do care. The entertainment is good, some great singers.
Reply from Hayley Gibbs, Manager at Sweyne Court

Thank you very much for your feedback, this is very important to us to continue to improve our service for everyone.

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Review from S S (Wife of Resident) published on 12 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find this care home to be very homely and comfortable for all residents. The staff are very helpful and do all they can to ensure everyone is happy and well cared for. It has a very warm atmosphere and nothing seems too much trouble. It is always clean and smells fresh throughout. All the staff make
a great effort to celebrate special occasions.
Reply from Hayley Gibbs, Manager at Sweyne Court

Thank you for your feedback, all feedback is important to us and we hope to continue the excellent individual experience.

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Review from Jeanette P (Friend of Resident) published on 12 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dignity is given to all patients, love and care shown to everyone.
Reply from Hayley Gibbs, Manager at Sweyne Court

Thank you for your feedback Jeanette, it is important to us to continue to provide an excellent individual experience.

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Review from Lindsey W (Daughter of Resident) published on 18 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the home.
Reply from Hayley Gibbs, Manager at Sweyne Court

Thank you for having taken your time to share your experience with us. Your valuable feedback is important to help us continue to provide all our customers with an excellent experience.

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Review from A K (Daughter of Resident) published on 18 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very satisfied with the care and attention, my mother received, during her one week's respite. The staff has endless patience and treated my mum with the utmost dignity. Mum enjoyed her meals, which was a bonus as I sometimes struggle with her eating. I was most surprised on returning home when
my mum said she would be quiet happy to go back another time. Considering she was a bit reluctant to go for respite so I could have a break.
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Review from S C (Daughter of Resident) published on 4 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff who work at Sweyne Court really care. They don't just provide the necessities such as nutritious food and personal care but their affection for residents is evident - little squeezes, hugs, encouragement and infinite patience. My mum's been here for 4 years and she couldn't be in better hands.
So reassuring.
Reply from Hayley Gibbs, Manager at Sweyne Court

Thank you for your feed back it is always important to us.

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Current Review Score: 9.9 (9.942)

Overview of Review Score

The Review Score of 9.9 (9.942) out of 10 for Sweyne Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.942 for Sweyne Court is calculated as follows: ( (361 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 382 Ratings = 4.942
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Sweyne Court is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Apr 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (1)

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Ryan Sivertsen

Job Title: Home Manager Joined: 2017

Ryan has worked in the care industry since 2009. Ryan started his career in a care home for people with learning difficulties, before moving onto Dementia care. Ryan has worked at Sweyne Court since 2017, starting as a Health Care Assistant and working his way up to Home Manager.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sweyne Court to verify any information. View our terms and conditions. Sweyne Court has an Enhanced Service - more info.