Excelcare Okeley Care Home

Corporation Road, Chelmsford CM1 2AR
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9.7 167 Reviews
  • Excelcare Okeley Care Home, Chelmsford
Okeley Care Centre is an 84 bed purpose-built care home in Chelmsford, Essex. Situated over three floors, permanent accommodation and respite rooms are provided for service users over the age of 65. Dementia care is provided on the first and second floor. All areas of the home are accessible for wheelchair users. The home has a security entry system.

Okeley Care Centre is registered with the Care Quality Commission for the following purpose: Accommodation for persons who require personal care.

The home is situated within walking distance of Chelmsford town centre, which contains a wide range of shops, cinema, banks and entertainment venues. There are also local shops, churches, pubs and restaurants in the close locality.

Several local buses stop outside the home which go to the town and other areas of Chelmsford and surrounding villages.

Facilities at Okeley Care Centre include:

5 Lounges/Diners/Kitchenettes
5 Therapy/Activity/Quiet rooms
6 Assisted Bathrooms
All rooms have en-suite facilities
Ample parking
3 secured landscaped garden areas along with a central courtyard
All outside areas are wheelchair accessible with water features and aromatic planting
GP Services provided by local practices
Show Excelcare Okeley Care Home on the Map

Care Provided by Excelcare Okeley Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 84 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1550 – £1650
  • Self-Funded Residential Dementia Care: £1600 – £1700
  • RESPITE Self-Funded Residential Care: £1550 – £1650
  • RESPITE Self-Funded Residential Dementia Care: £1600 – £1700

The nursing costs include costs for Funded Nursing Care (FNC) which will be refunded if it is granted by Essex Continuing Health Care. FNC is currently £235.88. Fee may increase with complex cases.

These prices are only a guideline, please contact Excelcare Okeley Care Home to find out the exact price for your requirements.

Contact Excelcare Okeley Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Excelcare Okeley Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Hayley Gibbs (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (84)
  • Single Rooms with Ensuite Wet Room (84)

Parking

  • Ample free parking is available at the front of the home.

Excelcare Okeley Care Home Reviews (167)

9.7

Excelcare Okeley Care Home has a Review Score of 9.7 (9.747) out of 10, based on 50 reviews in the last 2 years.
Over all time Excelcare Okeley Care Home has 167 reviews.

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Review from J L (Friend of Resident) published on 20 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely care home, clean, well organised and staff are friendly.
Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care HomeThank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team,
We pride our selves on creating a true home-from-home atmosphere, and your kind words confirming that our team dedication and compassionate care shines through. we truly view all our residents , and their families as part of our extended family
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Review from M G (Friend of Resident) published on 18 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Management really care about procedures and how residents are treated. Reception is great as is latest cook
Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care HomeThank you for taking the time to review us. we ride our selves in offering compassionate, personalized support to your loved one.
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Review from Matilda G (Friend of Resident) published on 18 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kind, caring staff from reception to carers to management. Activities amazing, always something going on. Clean and tidy, meals varied and to a high standard.
Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care HomeThank you for taking the time to leave a wonderful 5 * review. Our team work hard to create a warm and friendly environment we will be sure to share your kind thoughts with everyone.
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Review from D S (Granddaughter of Resident) published on 16 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely staff, clean environment, always having the residents participate in lots of different activities they really enjoy, great communication with the family and overall very satisfied with the services they provide. Would change nothing!
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Review from Rosalie R (Sister of Resident) published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always helpful staff. It was quite difficult when my brother first came in to Okeley Care Home. But he now seems calmer and seems happier.
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Review from Geoff B (Husband of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Looking for a care home is a massive decision to make for a partner.
A visit to Okeley Care took all those worries away. The care here for my wife is above and beyond all expectations. So clean, comfortable, great selection of food and a dedicated team of staff. Well done, all. Could not ask for more.
Reply from Celia Hardill, Regional Director (Milton Keynes) at Excelcare Okeley Care HomeThank you for your lovely review and it is heart warming to hear that your wife is comfortable and you are happy with everything in the home. Kind regards
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Review from A Y (Great-granddaughter of Resident) published on 6 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
When you first enter the home it is very clean staff are very welcoming. There is always a wide range of activities for residents to enjoy. Staff are always willing to join in and interact with each other and residents.
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Review from George M (Grandson of Resident) published on 19 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan is very happy and settled here. All the staff are lovely and very good facilities. Staff always get residents involved and active with entertainment that they organise. Couldn't of sent my nan to a better care home.
Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care HomeThank you for taking the time to review us and leaving a 5-star review it is a pleasure caring for your Nan and we are glad to hear you are all content in our care. Our team pride themselves on providing compassionate care, and knowing we made a positive difference in your family's lives truly means the world to us
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Review from G H (Daughter of Resident) published on 18 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Father is a resident and he's spent over two years here. The care is excellent, the food is varied and nutricious and the activity team do a fantastic job. Dad has enjoyed days out and likes to join in activities. The care manager is superb and all the staff are friendly and take great price in their
work.
Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care HomeThank you for taking the time to review us and leaving a 5-star review it is a pleasure caring for your dad and we are glad to hear you are all content in our care. Our team pride themselves on providing compassionate care, and knowing we made a positive difference in your family's lives truly means the world to us.
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Review from Katie H (Granddaughter of Resident) published on 18 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Grandad is very happy here, all the staff look after him very well. Very happy knowing he is being looked after and I'm very happy to leave him here knowing he is having a great time. Lovely home.
Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care HomeThank you for taking the time to review us and leaving a 5-star review it is a pleasure caring for your grandad and we are glad to hear you are all content in our care.
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Review from Aimee L (Daughter of Resident) published on 12 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing home
My mum has improved since being there.
All the staff management , carers, entertainers receptionists, cleaners are so caring and lovely.
Couldn't be more happy with them caring for my mum
Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care HomeThank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team to know that you are happy and your Mum are happy and settled here.
We pride our selves on creating a true home-from-home atmosphere, and your kind words confirming that our team dedication and compassionate care shines through. we truly view all our residents , and their families as part of our extended family
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Review from J C (Daughter of Resident) published on 6 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot fault Oakley the staff are so friendly and kind and treat all residents with dignity, feel so assured that my Mum is in the best hands and being treated kindly. Would not hesitate to recommend Oakley to anyone
Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care HomeThank you for taking the time to review us, We are so glad to hear about your positive experience, and that Mum has settled well. We pride ourselves on maintaining a warm, caring and safe environment, and i will be sharing your kind words with the team, they will be pleased to know there hard work is recognised.
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Review from Claire M (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has settled really well in the home, all staff are lovely and very caring towards my mum . The entertainment they provide for the residents is amazing.
We are so happy we found this home and know my mum is being looked after very well .
Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care HomeThankyou for taking the time to review us, all feedback is valuable to us. i am so happy your mum is settled here and your satisfaction keeps us motivated to ensuring we deliver the best quality.
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Review from Sandra W (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has now been here for 2 years and myself and family cannot fault with his care. From his initial settling in period to current. The friendliness has been amazing from our first visit to date from reception to care staff, nothing is too much trouble and they are always there for a chat and support.
Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care HomeThank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team to know that you and your dad are happy and settled here.
We pride our selves on creating a true home-from-home atmosphere, and your kind words confirming that our team dedication and compassionate care shines through. we truly view all our residents , and their families as part of our extended family
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Review from M M (Son of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found Okeley Care Home to be the ideal place for my mother to reside in. They are very caring and considerate towards her and other residents. The activities coordinators are very good and they have various themes etc going on throughout the year, and actively engage the residents where possible,
and this is a big plus for my mother, as she enjoys the visiting singers/performers, and also trips out of the care home. The home has also advised me if mum is being treated or needed, and extra medication etc.
Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care HomeThank you for taking the time to review us, We are so glad to hear about your positive experience. We pride ourselves on maintaining a warm, caring and safe environment, and i will be sharing your kind words with the team, they will be pleased to know there hard work is recognised.
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Review from Russell H (Son of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We could not be more impressed with Okeley. It is inevitably difficult for both the older person and the family to have to make the decision to more to a care home, but Okeley, and especially its people, have made the process as smooth as possible.
My mother is not always the most accepting of situations
and this transition is a big one, but the patience and kindness of the staff are winning her over.
The place is spotless, the staff and management are permanently smiling, and the chefs are so patient in trying to meet mums needs.
We are happy and lucky to have found Okeley.
Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care HomeThank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team to know that you and your Mum are happy and settled here.
We pride our selves on creating a true home-from-home atmosphere, and your kind words confirming that our team dedication and compassionate care shines through. we truly view all our residents , and their families as part of our extended family
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Review from G C (Son of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Okeley have been absolutely brilliant in their care with mum. There's always something happening every day (bingo quizzes, singers, craft activities) etc. that mum loves. The home is spotless, food and drink excellent and the carers are very professional and caring. Thank you.
Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care HomeThank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team to know that you are happy and your Mum are happy and settled here.
We pride our selves on creating a true home-from-home atmosphere, and your kind words confirming that our team dedication and compassionate care shines through. we truly view all our residents , and their families as part of our extended family
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Review from L T (Granddaughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has been at Okeley since 2025 she has really settled, she enjoys the range of activities, there is something for everyone. The food is fantastic and she now looks forward to meals.The staff are welcoming. I would recommend this home to anyone who is looking.
Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care HomeThank you for taking the time to review us, We are so glad to hear about your positive experience. We pride ourselves on maintaining a warm, caring and safe environment, and i will be sharing your kind words with the team, they will be pleased to know there hard work is recognised.
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Review from Margaret M (Wife of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very distressed about my husband being admitted to a care home but after my husband during being here for 2 years I cannot praise the staff highly enough it is a huge weight off my mind that the care he receives is excellent even when hes being difficult. Thank you to everyone here.
Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care HomeThank you for taking the time to review us, our goal is always to make sure residents feel at home and that their loved ones have peace of mind. We look forward to continuing to support you and your family. Please do always reach out if there's anything we can do to help.
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Review from Jan A (Daughter of Resident) published on 21 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having mum in respite I was delighted when she got a full time place. The staff are brilliant & the entertainment is second to none. She is so happy there & I am truly thankful.
Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care HomeThank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team to know that you and your Mum are happy and settled here.
We pride our selves on creating a true home-from-home atmosphere, and your kind words confirming that our team dedication and compassionate care shines through. we truly view all our residents , and their families as part of our extended family
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Current Review Score: 9.7 (9.747)

Overview of Review Score

The Review Score of 9.7 (9.747) out of 10 for Excelcare Okeley Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 50 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 49 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.747 for Excelcare Okeley Care Home is calculated as follows: ( (465 Excellents x 5) + (113 Goods x 4) + (16 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 596 Ratings = 4.747
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Excelcare Okeley Care Home is based on 49 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 49 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Sep 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

Hayley

Hayley Gibbs

Job Title: Home Manager Joined: 2020

I joined Excelcare in 2016 after having been with my previous care provider for 16 years and wanting to develop my career further. I started at Sweyne Court in Rayleigh where I stayed for four years. Then in 2020, the Home Manager role became available at Okeley, and I was ready for the new challenge whilst staying with Excelcare, where I love working. It was the perfect opportunity.


I enjoy making people happy and comfortable and creating
memorable moments that the people living with us can enjoy and reminisce about. It is so wonderful seeing people previously isolated become social butterflies and make new friends.


The team are kind, caring and compassionate and puts the people living at Okeley first. They are keen and willing to learn, and I hear many positive comments about them from the residents and their loved ones. I am so proud to be part of the Okeley family

Frequently Asked Questions about Excelcare Okeley Care Home

What types of Care is Excelcare Okeley Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Excelcare Okeley Care Home have?

There are 84 Single Rooms.

What are the Facilities & Services at Excelcare Okeley Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Excelcare Okeley Care Home to the centre of Chelmsford?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Okeley Care Home to verify any information. View our terms and conditions. Excelcare Okeley Care Home has an Enhanced Service - more info.