Okeley Care Home

Corporation Road, Chelmsford CM1 2AR
Review Us
9.7 157 Reviews
  • Okeley Care Home, Chelmsford
Okeley Care Centre is an 84 bed purpose-built care home in Chelmsford, Essex. Situated over three floors, permanent accommodation and respite rooms are provided for service users over the age of 65. Dementia care is provided on the first and second floor. All areas of the home are accessible for wheelchair users. The home has a security entry system.

Okeley Care Centre is registered with the Care Quality Commission for the following purpose: Accommodation for persons who require personal care.

The home is situated within walking distance of Chelmsford town centre, which contains a wide range of shops, cinema, banks and entertainment venues. There are also local shops, churches, pubs and restaurants in the close locality.

Several local buses stop outside the home which go to the town and other areas of Chelmsford and surrounding villages.

Facilities at Okeley Care Centre include:

5 Lounges/Diners/Kitchenettes
5 Therapy/Activity/Quiet rooms
6 Assisted Bathrooms
All rooms have en-suite facilities
Ample parking
3 secured landscaped garden areas along with a central courtyard
All outside areas are wheelchair accessible with water features and aromatic planting
GP Services provided by local practices
Show Okeley Care Home on the Map

Care Provided by Okeley Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 84 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1550 – £1650
  • Self-Funded Residential Dementia Care: £1600 – £1700
  • RESPITE Self-Funded Residential Care: £1550 – £1650
  • RESPITE Self-Funded Residential Dementia Care: £1600 – £1700

The nursing costs include costs for Funded Nursing Care (FNC) which will be refunded if it is granted by Essex Continuing Health Care. FNC is currently £235.88. Fee may increase with complex cases.

These prices are only a guideline, please contact Okeley Care Home to find out the exact price for your requirements.

Contact Okeley Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Okeley Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Hayley Gibbs (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (84)
  • Single Rooms with Ensuite Wet Room (84)

Parking

  • Ample free parking is available at the front of the home.

Okeley Care Home Reviews (157)

9.7

Okeley Care Home has a Review Score of 9.7 (9.744) out of 10, based on 46 reviews in the last 2 years.
Over all time Okeley Care Home has 157 reviews.

Overall Experience
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  • 32
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Date Published
  • 157
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  • 46
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Reviewer Connection to Okeley Care Home
  • 58
  • 26
  • 14
  • 8
  • 8
  • 5
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  • 4
  • 4
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Total of 157, showing 1-20
Review from J C (Daughter of Resident) published on 6 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot fault Oakley the staff are so friendly and kind and treat all residents with dignity, feel so assured that my Mum is in the best hands and being treated kindly. Would not hesitate to recommend Oakley to anyone
Reply from Hayley Gibbs, Home Manager at Okeley Care HomeThank you for taking the time to review us, We are so glad to hear about your positive experience, and that Mum has settled well. We pride ourselves on maintaining a warm, caring and safe environment, and i will be sharing your kind words with the team, they will be pleased to know there hard work is recognised.
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Review from Claire M (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has settled really well in the home, all staff are lovely and very caring towards my mum . The entertainment they provide for the residents is amazing.
We are so happy we found this home and know my mum is being looked after very well .
Reply from Hayley Gibbs, Home Manager at Okeley Care HomeThankyou for taking the time to review us, all feedback is valuable to us. i am so happy your mum is settled here and your satisfaction keeps us motivated to ensuring we deliver the best quality.
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Review from Sandra W (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has now been here for 2 years and myself and family cannot fault with his care. From his initial settling in period to current. The friendliness has been amazing from our first visit to date from reception to care staff, nothing is too much trouble and they are always there for a chat and support.
Reply from Hayley Gibbs, Home Manager at Okeley Care HomeThank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team to know that you and your dad are happy and settled here.
We pride our selves on creating a true home-from-home atmosphere, and your kind words confirming that our team dedication and compassionate care shines through. we truly view all our residents , and their families as part of our extended family
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Review from M M (Son of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found Okeley Care Home to be the ideal place for my mother to reside in. They are very caring and considerate towards her and other residents. The activities coordinators are very good and they have various themes etc going on throughout the year, and actively engage the residents where possible,
and this is a big plus for my mother, as she enjoys the visiting singers/performers, and also trips out of the care home. The home has also advised me if mum is being treated or needed, and extra medication etc.
Reply from Hayley Gibbs, Home Manager at Okeley Care HomeThank you for taking the time to review us, We are so glad to hear about your positive experience. We pride ourselves on maintaining a warm, caring and safe environment, and i will be sharing your kind words with the team, they will be pleased to know there hard work is recognised.
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Review from Russell H (Son of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We could not be more impressed with Okeley. It is inevitably difficult for both the older person and the family to have to make the decision to more to a care home, but Okeley, and especially its people, have made the process as smooth as possible.
My mother is not always the most accepting of situations
and this transition is a big one, but the patience and kindness of the staff are winning her over.
The place is spotless, the staff and management are permanently smiling, and the chefs are so patient in trying to meet mums needs.
We are happy and lucky to have found Okeley.
Reply from Hayley Gibbs, Home Manager at Okeley Care HomeThank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team to know that you and your Mum are happy and settled here.
We pride our selves on creating a true home-from-home atmosphere, and your kind words confirming that our team dedication and compassionate care shines through. we truly view all our residents , and their families as part of our extended family
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Review from G C (Son of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Okeley have been absolutely brilliant in their care with mum. There's always something happening every day (bingo quizzes, singers, craft activities) etc. that mum loves. The home is spotless, food and drink excellent and the carers are very professional and caring. Thank you.
Reply from Hayley Gibbs, Home Manager at Okeley Care HomeThank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team to know that you are happy and your Mum are happy and settled here.
We pride our selves on creating a true home-from-home atmosphere, and your kind words confirming that our team dedication and compassionate care shines through. we truly view all our residents , and their families as part of our extended family
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Review from L T (Granddaughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has been at Okeley since 2025 she has really settled, she enjoys the range of activities, there is something for everyone. The food is fantastic and she now looks forward to meals.The staff are welcoming. I would recommend this home to anyone who is looking.
Reply from Hayley Gibbs, Home Manager at Okeley Care HomeThank you for taking the time to review us, We are so glad to hear about your positive experience. We pride ourselves on maintaining a warm, caring and safe environment, and i will be sharing your kind words with the team, they will be pleased to know there hard work is recognised.
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Review from Margaret M (Wife of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very distressed about my husband being admitted to a care home but after my husband during being here for 2 years I cannot praise the staff highly enough it is a huge weight off my mind that the care he receives is excellent even when hes being difficult. Thank you to everyone here.
Reply from Hayley Gibbs, Home Manager at Okeley Care HomeThank you for taking the time to review us, our goal is always to make sure residents feel at home and that their loved ones have peace of mind. We look forward to continuing to support you and your family. Please do always reach out if there's anything we can do to help.
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Review from Jan A (Daughter of Resident) published on 21 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having mum in respite I was delighted when she got a full time place. The staff are brilliant & the entertainment is second to none. She is so happy there & I am truly thankful.
Reply from Hayley Gibbs, Home Manager at Okeley Care HomeThank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team to know that you and your Mum are happy and settled here.
We pride our selves on creating a true home-from-home atmosphere, and your kind words confirming that our team dedication and compassionate care shines through. we truly view all our residents , and their families as part of our extended family
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Review from Samantha P (Daughter of Resident) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with care mum receives. Staff always go above and beyond. Fantastic home, fantastic staff.
Reply from Hayley Gibbs, Home Manager at Okeley Care HomeThank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team to know that you and your Mum are happy and settled here.
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Review from Darren H (Son of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so happy my dad is at Okeley Care Home. Since May they have improved his physical, mental health more than I thought was possible and he has such a great quality of life being supported and cared for in such an incredible way. I'm over the moon and feel very lucky.
Reply from Hayley Gibbs, Home Manager at Okeley Care HomeThank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team to know that you and your dad are happy and settled here.
We pride our selves on creating a true home-from-home atmosphere, and your kind words confirming that our team dedication and compassionate care shines through. we truly view all our residents , and their families as part of our extended family
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Review from Philip T (Son-in-law of Resident) published on 5 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The management and staff are helpful and professional in all they do. They go out of their way to please the residents.
Reply from Hayley Gibbs, Home Manager at Okeley Care HomeThank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team to know that your are happy and settled here.
We pride our selves on creating a true home-from-home atmosphere, and your kind words confirming that our team dedication and compassionate care shines through. we truly view all our residents , and their families as part of our extended family
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  • Cleanliness
  • Treated with Dignity
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Review from S T (Daughter of Resident) published on 5 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Okeley staff are caring and compassionate, and continually do their utmost to support my parents in a safe environment.
Reply from Hayley Gibbs, Home Manager at Okeley Care HomeThank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team to know that you and your parents are happy and settled here.
We pride our selves on creating a true home-from-home atmosphere, and your kind words confirming that our team dedication and compassionate care shines through. we truly view all our residents , and their families as part of our extended family
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Review from Nick H (Son of Resident) published on 18 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Due to my mothers frailty, we as a family decided to place her into a care home as she was no longer able to look after herself. We chose Okeley Care Home. All the staff are friendly, helpful and professional. It's not always an easy job, but they really look after my mother with kindness and in a thoughtful
way. There are a lot of activities that regularly take place to suit all needs. The home is clean and tidy, and her room has enough cupboards and drawers for her clothes. The food is excellent and well presented. I am more than happy to recommend Okeley Care Home as an excellent place for people such as my mother to stay.
Reply from Hayley Gibbs, Home Manager at Okeley Care HomeThank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team to know that Mum is happy and settled here.
We pride our selves on creating a true home-from-home atmosphere, and your kind words confirming that our team dedication and compassionate care shines through. we truly view all our residents , and their families as part of our extended family.
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Review from J L (Sister-in-law of Resident) published on 5 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Found the care home to be of an excellent quality with caring staff and good facilities to keep residents mobile and occupied.
Reply from Hayley Gibbs, Home Manager at Okeley Care HomeThank you for taking the time to review us all feed back is important to enable us to continue to improve our service.
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Review from Danielle D (Granddaughter of Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always very friendly, extremely clean. Always leave feeling like Nan is in good hands.
Reply from Hayley Gibbs, Home Manager at Okeley Care HomeThank you for taking the time to review us, we appreciate your feed back. we look forward to seeing you again soon.
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Review from Penny E (Daughter of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been very happy with the care mother receives. Mother settled in very quickly thanks to the welcome from all the staff.
Her room is pleasantly decorated and well maintained.
Reply from Hayley Gibbs, Home Manager at Okeley Care HomeThankyou for taking the time to review us, all feedback is valuable to us. your satisfaction keeps us motivated to ensuring we deliver the best quality.
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Review from K I (Son of Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everytime we visit, it feels like coming home The staff is very welcoming, always providing feedback on how mum is doing. It is wonderful to know that our mum is with professionals who are caring and affectionate.
Reply from Hayley Gibbs, Home Manager at Okeley Care HomeThank you so much for your 5 * feed back we are thrilled that we have made such a positive impact, our team is dedicated to providing the best possible care, and we are so glad we meet your expectations. look forward to you coming back. :)
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Review from T T (Daughter of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff treat my mother with compassion and dignity. They go above and beyond in their duties. My mother is very happy and well cared for. Her room is airy and clean. We are able to personalise her room. We have also observed how they treat all the residents and all interactions are very positive.
There are always lots of activities to suit any needs. The home gives the feel of a big family environment as opposed to a buisness facility
Reply from Hayley Gibbs, Home Manager at Okeley Care HomeThank you so much for your wonderful review! we are thrilled to hear that you are having a positive experience with us. Our team is dedicated to providing the best possible care, and were glad we are meeting your expectations.
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Review from Mia K (Daughter of Resident) published on 15 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Provides wonderful care for my mum.
Very clean
Staff are brilliant.
Reply from Hayley Gibbs, Home Manager at Okeley Care HomeThank you for sharing your experience with us! Our team is committed to delivering high quality service, and your feed back is great encouragement for us.
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Current Review Score: 9.7 (9.744)

Overview of Review Score

The Review Score of 9.7 (9.744) out of 10 for Okeley Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 46 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.744 for Okeley Care Home is calculated as follows: ( (425 Excellents x 5) + (106 Goods x 4) + (14 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 547 Ratings = 4.744
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Okeley Care Home is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 45 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Sep 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Hayley

Hayley Gibbs

Job Title: Home Manager Joined: 2020

I joined Excelcare in 2016 after having been with my previous care provider for 16 years and wanting to develop my career further. I started at Sweyne Court in Rayleigh where I stayed for four years. Then in 2020, the Home Manager role became available at Okeley, and I was ready for the new challenge whilst staying with Excelcare, where I love working. It was the perfect opportunity.


I enjoy making people happy and comfortable and creating
memorable moments that the people living with us can enjoy and reminisce about. It is so wonderful seeing people previously isolated become social butterflies and make new friends.


The team are kind, caring and compassionate and puts the people living at Okeley first. They are keen and willing to learn, and I hear many positive comments about them from the residents and their loved ones. I am so proud to be part of the Okeley family

Frequently Asked Questions about Okeley Care Home

What types of Care is Okeley Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Okeley Care Home have?

There are 84 Single Rooms.

What are the Facilities & Services at Okeley Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Okeley Care Home to the centre of Chelmsford?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Okeley Care Home to verify any information. View our terms and conditions. Okeley Care Home has an Enhanced Service - more info.