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Excelcare Okeley Care Home

Corporation Road, Chelmsford, Essex CM1 2AR
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He always received the best care and the staff were fantastic at supporting him and our familySarah F(Daughter of Resident/Service User)
Excelcare Okeley Care Home, Chelmsford
Excelcare Okeley Care Home, Chelmsford
Excelcare Okeley Care Home, Chelmsford

Okeley Care Centre is an 84 bed purpose-built care home in Chelmsford, Essex. Situated over three floors, permanent accommodation and respite rooms are provided for service users over the age of 65. Dementia care is provided on the first and second floor. All areas of the home are accessible for wheelchair users. The home has a security entry system.

Okeley Care Centre is registered with the Care Quality Commission for the...  

Care Provided by Excelcare Okeley Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 84 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,550 - £1,650£1,550 - £1,650
Residential Dementia Care£1,600 - £1,700£1,600 - £1,700

The nursing costs include costs for Funded Nursing Care (FNC) which will be refunded if it is granted by Essex Continuing Health Care. FNC is currently £235.88. Fee may increase with complex cases.

Contact Excelcare Okeley Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Hayley Gibbs (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (84)
  • Single Rooms with ensuite Wet Room (84)

Parking

  • Ample free parking is available at the front of the home.

Excelcare Okeley Care Home Reviews (183)

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9.7

Excelcare Okeley Care Home has a Review Score of 9.7 (9.745) out of 10, based on 62 reviews in the last 2 years. Over all time Excelcare Okeley Care Home has 183 reviews.

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Showing 183 reviews matching selected criteria
Review from D S (Granddaughter of Resident) published on 16 March 2026 Submitted via Website
Overall Experience

Lovely staff, clean environment, always having the residents participate in lots of different activities they really enjoy, great communication with the family and overall very satisfied with the services they provide. Would change nothing!

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Review from Rosalie R (Sister of Resident) published on 10 March 2026 Submitted via Postal Card
Overall Experience

Always helpful staff. It was quite difficult when my brother first came in to Okeley Care Home. But he now seems calmer and seems happier.

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Review from Geoff B (Husband of Resident) published on 9 March 2026 Submitted via Postal Card
Overall Experience
Looking for a care home is a massive decision to make for a partner.

A visit to Okeley Care took all those worries away. The care here for my wife is above and beyond all expectations. So clean, comfortable, great selection of food and a dedicated team of staff. Well done, all. Could not ask for more.

Reply from Celia Hardill, Regional Director (Milton Keynes) at Excelcare Okeley Care Home

Thank you for your lovely review and it is heart warming to hear that your wife is comfortable and you are happy with everything in the home. Kind regards

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Review from A Y (Great-granddaughter of Resident) published on 6 March 2026 Submitted via Website
Overall Experience

When you first enter the home it is very clean staff are very welcoming. There is always a wide range of activities for residents to enjoy. Staff are always willing to join in and interact with each other and residents.

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Review from George M (Grandson of Resident) published on 19 February 2026 Submitted via Website
Overall Experience

My nan is very happy and settled here. All the staff are lovely and very good facilities. Staff always get residents involved and active with entertainment that they organise. Couldn't of sent my nan to a better care home.

Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home

Thank you for taking the time to review us and leaving a 5-star review it is a pleasure caring for your Nan and we are glad to hear you are all content in our care. Our team pride themselves on providing compassionate care, and knowing we made a positive difference in your family's lives truly means the world to us

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Review from G H (Daughter of Resident) published on 18 February 2026 Submitted via Postal Card
Overall Experience

My Father is a resident and he's spent over two years here. The care is excellent, the food is varied and nutricious and the activity team do a fantastic job. Dad has enjoyed days out and likes to join in activities. The care manager is superb and all the staff are friendly and take great price in their work.

Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home

Thank you for taking the time to review us and leaving a 5-star review it is a pleasure caring for your dad and we are glad to hear you are all content in our care. Our team pride themselves on providing compassionate care, and knowing we made a positive difference in your family's lives truly means the world to us.

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Review from Katie H (Granddaughter of Resident) published on 18 February 2026 Submitted via Postal Card
Overall Experience

Grandad is very happy here, all the staff look after him very well. Very happy knowing he is being looked after and I'm very happy to leave him here knowing he is having a great time. Lovely home.

Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home

Thank you for taking the time to review us and leaving a 5-star review it is a pleasure caring for your grandad and we are glad to hear you are all content in our care.

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Review from Aimee L (Daughter of Resident) published on 12 February 2026 Submitted via Website
Overall Experience
Amazing home
My mum has improved since being there.
All the staff management , carers, entertainers receptionists, cleaners are so caring and lovely.

Couldn't be more happy with them caring for my mum

Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home
Thank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team to know that you are happy and your Mum are happy and settled here.

We pride our selves on creating a true home-from-home atmosphere, and your kind words...  

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Review from J C (Daughter of Resident) published on 6 February 2026 Submitted via Website
Overall Experience

Cannot fault Oakley the staff are so friendly and kind and treat all residents with dignity, feel so assured that my Mum is in the best hands and being treated kindly. Would not hesitate to recommend Oakley to anyone

Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home

Thank you for taking the time to review us, We are so glad to hear about your positive experience, and that Mum has settled well. We pride ourselves on maintaining a warm, caring and safe environment, and i will be sharing your kind words with the team, they will be pleased to know there hard work is recognised.

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Review from Claire M (Daughter of Resident) published on 30 January 2026 Submitted via Website
Overall Experience
My mum has settled really well in the home, all staff are lovely and very caring towards my mum . The entertainment they provide for the residents is amazing.

We are so happy we found this home and know my mum is being looked after very well .

Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home

Thankyou for taking the time to review us, all feedback is valuable to us. i am so happy your mum is settled here and your satisfaction keeps us motivated to ensuring we deliver the best quality.

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Review from Sandra W (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card
Overall Experience

Dad has now been here for 2 years and myself and family cannot fault with his care. From his initial settling in period to current. The friendliness has been amazing from our first visit to date from reception to care staff, nothing is too much trouble and they are always there for a chat and support.

Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home
Thank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team to know that you and your dad are happy and settled here.

We pride our selves on creating a true home-from-home atmosphere, and your kind words confirming that...  

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Review from M M (Son of Resident) published on 30 January 2026 Submitted via Postal Card
Overall Experience

I have found Okeley Care Home to be the ideal place for my mother to reside in. They are very caring and considerate towards her and other residents. The activities coordinators are very good and they have various themes etc going on throughout the year, and actively engage the residents where possible, and this is a big plus for my mother, as she enjoys the visiting singers/performers, and also trips out of the care home. The home has also advised me if mum is being treated or needed, and extra medication etc.

Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home

Thank you for taking the time to review us, We are so glad to hear about your positive experience. We pride ourselves on maintaining a warm, caring and safe environment, and i will be sharing your kind words with the team, they will be pleased to know there hard work is recognised.

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Review from Russell H (Son of Resident) published on 30 January 2026 Submitted via Website
Overall Experience
We could not be more impressed with Okeley. It is inevitably difficult for both the older person and the family to have to make the decision to more to a care home, but Okeley, and especially its people, have made the process as smooth as possible.
My mother is not always the most accepting of situations and this transition is a big one, but the patience and kindness of the staff are winning her over.
The place is spotless, the staff and management are permanently smiling, and the chefs are so patient in trying to meet mums needs.

We are happy and lucky to have found Okeley.

Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home
Thank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team to know that you and your Mum are happy and settled here.

We pride our selves on creating a true home-from-home atmosphere, and your kind words confirming that...  

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Treated with Dignity
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Review from G C (Son of Resident) published on 30 January 2026 Submitted via Postal Card
Overall Experience

Okeley have been absolutely brilliant in their care with mum. There's always something happening every day (bingo quizzes, singers, craft activities) etc. that mum loves. The home is spotless, food and drink excellent and the carers are very professional and caring. Thank you.

Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home
Thank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team to know that you are happy and your Mum are happy and settled here.

We pride our selves on creating a true home-from-home atmosphere, and your kind words...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Review from L T (Granddaughter of Resident) published on 29 January 2026 Submitted via Website
Overall Experience

My nan has been at Okeley since 2025 she has really settled, she enjoys the range of activities, there is something for everyone. The food is fantastic and she now looks forward to meals.The staff are welcoming. I would recommend this home to anyone who is looking.

Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home

Thank you for taking the time to review us, We are so glad to hear about your positive experience. We pride ourselves on maintaining a warm, caring and safe environment, and i will be sharing your kind words with the team, they will be pleased to know there hard work is recognised.

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Treated with Dignity
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Review from Margaret M (Wife of Resident) published on 29 January 2026 Submitted via Postal Card
Overall Experience

I was very distressed about my husband being admitted to a care home but after my husband during being here for 2 years I cannot praise the staff highly enough it is a huge weight off my mind that the care he receives is excellent even when hes being difficult. Thank you to everyone here.

Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home

Thank you for taking the time to review us, our goal is always to make sure residents feel at home and that their loved ones have peace of mind. We look forward to continuing to support you and your family. Please do always reach out if there's anything we can do to help.

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Review from Jan A (Daughter of Resident) published on 21 January 2026 Submitted via Postal Card
Overall Experience

Having mum in respite I was delighted when she got a full time place. The staff are brilliant & the entertainment is second to none. She is so happy there & I am truly thankful.

Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home
Thank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team to know that you and your Mum are happy and settled here.

We pride our selves on creating a true home-from-home atmosphere, and your kind words confirming that...  

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Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Samantha P (Daughter of Resident) published on 6 January 2026 Submitted via Postal Card
Overall Experience

Very happy with care mum receives. Staff always go above and beyond. Fantastic home, fantastic staff.

Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home

Thank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team to know that you and your Mum are happy and settled here.

Facilities
Care / Support
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Treated with Dignity
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Review from Darren H (Son of Resident) published on 10 December 2025 Submitted via Postal Card
Overall Experience

I am so happy my dad is at Okeley Care Home. Since May they have improved his physical, mental health more than I thought was possible and he has such a great quality of life being supported and cared for in such an incredible way. I'm over the moon and feel very lucky.

Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home
Thank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team to know that you and your dad are happy and settled here.

We pride our selves on creating a true home-from-home atmosphere, and your kind words confirming that...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Philip T (Son-in-law of Resident) published on 5 December 2025 Submitted via Postal Card
Overall Experience

The management and staff are helpful and professional in all they do. They go out of their way to please the residents.

Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home
Thank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team to know that your are happy and settled here.

We pride our selves on creating a true home-from-home atmosphere, and your kind words confirming that our team...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 September 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (17) & Events (0)

News
  • 08 Jul 2026

    It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...

  • 06 Jan 2026

    Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...

  • 02 Jul 2025

    At Excelcare, we believe in celebrating love, identity, and inclusion, and this Pride Month was one to remember! Throughout June, our care homes came alive with colour, laughter, music, and...

Upcoming Events

There are no upcoming events for Excelcare Okeley Care Home.

Awards / Recognitions (9)

  • 30 Jan 2026Recipient: Excelcare
  • 31 Jan 2025Recipient: Excelcare
  • 31 Jan 2024Recipient: Excelcare

Accreditations

There are no accreditations posted yet for Excelcare Okeley Care Home.

Meet the Team (1)

Hayley Gibbs
Hayley GibbsJob Title:Home ManagerJoined: 2020

I joined Excelcare in 2016 after having been with my previous care provider for 16 years and wanting to develop my career further. I started at Sweyne Court in Rayleigh where I stayed for four years. Then in 2020, the Home Manager role became available at Okeley, and I was ready for the new challenge whilst staying with Excelcare, where I love working. It was the perfect opportunity.

I enjoy making people happy and comfortable and creating

memorable moments that the people living with us can enjoy and reminisce about. It is so wonderful seeing people previously isolated become social butterflies and make new friends.

The team are kind, caring and compassionate and puts the people living at Okeley first. They are keen and willing to learn, and I hear many positive comments about them from the residents and their loved ones. I am so proud to be part of the Okeley family

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