He always received the best care and the staff were fantastic at supporting him and our familySarah F(Daughter of Resident/Service User)
He always received the best care and the staff were fantastic at supporting him and our familySarah F(Daughter of Resident/Service User)
Okeley Care Centre is an 84 bed purpose-built care home in Chelmsford, Essex. Situated over three floors, permanent accommodation and respite rooms are provided for service users over the age of 65. Dementia care is provided on the first and second floor. All areas of the home are accessible for wheelchair users. The home has a security entry system.
Okeley Care Centre is registered with the Care Quality Commission for the...
Okeley Care Centre is an 84 bed purpose-built care home in Chelmsford, Essex. Situated over three floors, permanent accommodation and respite rooms are provided for service users over the age of 65. Dementia care is provided on the first and second floor. All areas of the home are accessible for wheelchair users. The home has a security entry system.
Okeley Care Centre is registered with the Care Quality Commission for the following purpose: Accommodation for persons who require personal care.
The home is situated within walking distance of Chelmsford town centre, which contains a wide range of shops, cinema, banks and entertainment venues. There are also local shops, churches, pubs and restaurants in the close locality.
Several local buses stop outside the home which go to the town and other areas of Chelmsford and surrounding villages.
Facilities at Okeley Care Centre include:
5 Lounges/Diners/Kitchenettes
5 Therapy/Activity/Quiet rooms
6 Assisted Bathrooms
All rooms have en-suite facilities
Ample parking
3 secured landscaped garden areas along with a central courtyard
All outside areas are wheelchair accessible with water features and aromatic planting
GP Services provided by local practices
Loading travel time
Care Provided by Excelcare Okeley Care Home
Primary Care Categories
Older Person Care
Dementia
Physical Disability
Visual / Hearing Impairment
Eating Disorders
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 84 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Bariatric Care/Obesity
Convalescent Care
Facilities
Own Furniture if required
Pet Friendly (or by arrangement)
Smoking not permitted
Close to Local shops
Near Public Transport
Lift
Wheelchair Access
Gardens
Residents Kitchenette
Phone Point in own room
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
From £1,550
From £1,550
Residential Dementia Care
From £1,600
From £1,600
Nursing Care
From £1,550
From £1,550
Nursing Dementia Care
From £1,600
From £1,600
Nursing fees are exclusive of FNC. Fees shown are starting rates and may vary depending on individual care needs.
The price(s) shown are provided by the care home. Contact Excelcare Okeley Care Home for full pricing details and T&Cs.
Contact Excelcare Okeley Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Support you may be entitled to
If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Excelcare Okeley Care Home has a Review Score of 9.8 (9.753) out of 10, based on 64 reviews in the last 2 years. Over all time Excelcare Okeley Care Home has 185 reviews.
Review from J L (Friend of Resident) published on 20 March 2026 Submitted via Postal Card•
Overall Experience
Lovely care home, clean, well organised and staff are friendly.
Lovely care home, clean, well organised and staff are friendly.
↩Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home
Thank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team,
We pride our selves on creating a true home-from-home atmosphere, and your kind words confirming that our team dedication and compassionate care shines through. we truly view all our residents , and their families as part of our extended family
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Review from Matilda G (Friend of Resident) published on 18 March 2026 Submitted via Postal Card•
Overall Experience
Kind, caring staff from reception to carers to management. Activities amazing, always something going on. Clean and tidy, meals varied and to a high standard.
Kind, caring staff from reception to carers to management. Activities amazing, always something going on. Clean and tidy, meals varied and to a high standard.
↩Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home
Thank you for taking the time to leave a wonderful 5 * review. Our team work hard to create a warm and friendly environment we will be sure to share your kind thoughts with everyone.
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Review from D S (Granddaughter of Resident) published on 16 March 2026 Submitted via Website•
Overall Experience
Lovely staff, clean environment, always having the residents participate in lots of different activities they really enjoy, great communication with the family and overall very satisfied with the services they provide. Would change nothing!
Lovely staff, clean environment, always having the residents participate in lots of different activities they really enjoy, great communication with the family and overall very satisfied with the services they provide. Would change nothing!
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Review from Rosalie R (Sister of Resident) published on 10 March 2026 Submitted via Postal Card•
Overall Experience
Always helpful staff. It was quite difficult when my brother first came in to Okeley Care Home. But he now seems calmer and seems happier.
Always helpful staff. It was quite difficult when my brother first came in to Okeley Care Home. But he now seems calmer and seems happier.
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Review from Geoff B (Husband of Resident) published on 9 March 2026 Submitted via Postal Card•
Overall Experience
Looking for a care home is a massive decision to make for a partner.
A visit to Okeley Care took all those worries away. The care here for my wife is above and beyond all expectations. So clean, comfortable, great selection of food and a dedicated team of staff. Well done, all. Could not ask for...
Looking for a care home is a massive decision to make for a partner.
A visit to Okeley Care took all those worries away. The care here for my wife is above and beyond all expectations. So clean, comfortable, great selection of food and a dedicated team of staff. Well done, all. Could not ask for more.
↩Reply from Celia Hardill, Regional Director (Milton Keynes) at Excelcare Okeley Care Home
Thank you for your lovely review and it is heart warming to hear that your wife is comfortable and you are happy with everything in the home. Kind regards
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Review from A Y (Great-granddaughter of Resident) published on 6 March 2026 Submitted via Website•
Overall Experience
When you first enter the home it is very clean staff are very welcoming. There is always a wide range of activities for residents to enjoy. Staff are always willing to join in and interact with each other and residents.
When you first enter the home it is very clean staff are very welcoming. There is always a wide range of activities for residents to enjoy. Staff are always willing to join in and interact with each other and residents.
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Review from George M (Grandson of Resident) published on 19 February 2026 Submitted via Website•
Overall Experience
My nan is very happy and settled here. All the staff are lovely and very good facilities. Staff always get residents involved and active with entertainment that they organise. Couldn't of sent my nan to a better care home.
My nan is very happy and settled here. All the staff are lovely and very good facilities. Staff always get residents involved and active with entertainment that they organise. Couldn't of sent my nan to a better care home.
↩Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home
Thank you for taking the time to review us and leaving a 5-star review it is a pleasure caring for your Nan and we are glad to hear you are all content in our care. Our team pride themselves on providing compassionate care, and knowing we made a positive difference in your family's lives truly means the world to us
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Review from G H (Daughter of Resident) published on 18 February 2026 Submitted via Postal Card•
Overall Experience
My Father is a resident and he's spent over two years here. The care is excellent, the food is varied and nutricious and the activity team do a fantastic job. Dad has enjoyed days out and likes to join in activities. The care manager is superb and all the staff are friendly and take great price in...
My Father is a resident and he's spent over two years here. The care is excellent, the food is varied and nutricious and the activity team do a fantastic job. Dad has enjoyed days out and likes to join in activities. The care manager is superb and all the staff are friendly and take great price in their work.
↩Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home
Thank you for taking the time to review us and leaving a 5-star review it is a pleasure caring for your dad and we are glad to hear you are all content in our care. Our team pride themselves on providing compassionate care, and knowing we made a positive difference in your family's lives truly means the world to us.
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Review from Katie H (Granddaughter of Resident) published on 18 February 2026 Submitted via Postal Card•
Overall Experience
Grandad is very happy here, all the staff look after him very well. Very happy knowing he is being looked after and I'm very happy to leave him here knowing he is having a great time. Lovely home.
Grandad is very happy here, all the staff look after him very well. Very happy knowing he is being looked after and I'm very happy to leave him here knowing he is having a great time. Lovely home.
↩Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home
Thank you for taking the time to review us and leaving a 5-star review it is a pleasure caring for your grandad and we are glad to hear you are all content in our care.
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Review from Aimee L (Daughter of Resident) published on 12 February 2026 Submitted via Website•
Overall Experience
Amazing home My mum has improved since being there. All the staff management , carers, entertainers receptionists, cleaners are so caring and lovely.
Couldn't be more happy with them caring for my mum
Amazing home My mum has improved since being there. All the staff management , carers, entertainers receptionists, cleaners are so caring and lovely.
Couldn't be more happy with them caring for my mum
↩Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home
Thank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team to know that you are happy and your Mum are happy and settled here.
We pride our selves on creating a true home-from-home atmosphere, and your kind words...
Thank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team to know that you are happy and your Mum are happy and settled here.
We pride our selves on creating a true home-from-home atmosphere, and your kind words confirming that our team dedication and compassionate care shines through. we truly view all our residents , and their families as part of our extended family
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from J C (Daughter of Resident) published on 6 February 2026 Submitted via Website•
Overall Experience
Cannot fault Oakley the staff are so friendly and kind and treat all residents with dignity, feel so assured that my Mum is in the best hands and being treated kindly. Would not hesitate to recommend Oakley to anyone
Cannot fault Oakley the staff are so friendly and kind and treat all residents with dignity, feel so assured that my Mum is in the best hands and being treated kindly. Would not hesitate to recommend Oakley to anyone
↩Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home
Thank you for taking the time to review us, We are so glad to hear about your positive experience, and that Mum has settled well. We pride ourselves on maintaining a warm, caring and safe environment, and i will be sharing your kind words with the team, they will be pleased to know there hard work is recognised.
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Review from Claire M (Daughter of Resident) published on 30 January 2026 Submitted via Website•
Overall Experience
My mum has settled really well in the home, all staff are lovely and very caring towards my mum . The entertainment they provide for the residents is amazing.
We are so happy we found this home and know my mum is being looked after very well .
My mum has settled really well in the home, all staff are lovely and very caring towards my mum . The entertainment they provide for the residents is amazing.
We are so happy we found this home and know my mum is being looked after very well .
↩Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home
Thankyou for taking the time to review us, all feedback is valuable to us. i am so happy your mum is settled here and your satisfaction keeps us motivated to ensuring we deliver the best quality.
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Review from Sandra W (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card•
Overall Experience
Dad has now been here for 2 years and myself and family cannot fault with his care. From his initial settling in period to current. The friendliness has been amazing from our first visit to date from reception to care staff, nothing is too much trouble and they are always there for a chat and...
Dad has now been here for 2 years and myself and family cannot fault with his care. From his initial settling in period to current. The friendliness has been amazing from our first visit to date from reception to care staff, nothing is too much trouble and they are always there for a chat and support.
↩Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home
Thank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team to know that you and your dad are happy and settled here.
We pride our selves on creating a true home-from-home atmosphere, and your kind words confirming that...
Thank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team to know that you and your dad are happy and settled here.
We pride our selves on creating a true home-from-home atmosphere, and your kind words confirming that our team dedication and compassionate care shines through. we truly view all our residents , and their families as part of our extended family
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M M (Son of Resident) published on 30 January 2026 Submitted via Postal Card•
Overall Experience
I have found Okeley Care Home to be the ideal place for my mother to reside in. They are very caring and considerate towards her and other residents. The activities coordinators are very good and they have various themes etc going on throughout the year, and actively engage the residents where...
I have found Okeley Care Home to be the ideal place for my mother to reside in. They are very caring and considerate towards her and other residents. The activities coordinators are very good and they have various themes etc going on throughout the year, and actively engage the residents where possible, and this is a big plus for my mother, as she enjoys the visiting singers/performers, and also trips out of the care home. The home has also advised me if mum is being treated or needed, and extra medication etc.
↩Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home
Thank you for taking the time to review us, We are so glad to hear about your positive experience. We pride ourselves on maintaining a warm, caring and safe environment, and i will be sharing your kind words with the team, they will be pleased to know there hard work is recognised.
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Treated with Dignity
Food & Drink
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Management
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Review from Russell H (Son of Resident) published on 30 January 2026 Submitted via Website•
Overall Experience
We could not be more impressed with Okeley. It is inevitably difficult for both the older person and the family to have to make the decision to more to a care home, but Okeley, and especially its people, have made the process as smooth as possible.
My mother is not always the most accepting of...
We could not be more impressed with Okeley. It is inevitably difficult for both the older person and the family to have to make the decision to more to a care home, but Okeley, and especially its people, have made the process as smooth as possible. My mother is not always the most accepting of situations and this transition is a big one, but the patience and kindness of the staff are winning her over. The place is spotless, the staff and management are permanently smiling, and the chefs are so patient in trying to meet mums needs.
We are happy and lucky to have found Okeley.
↩Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home
Thank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team to know that you and your Mum are happy and settled here.
We pride our selves on creating a true home-from-home atmosphere, and your kind words confirming that...
Thank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team to know that you and your Mum are happy and settled here.
We pride our selves on creating a true home-from-home atmosphere, and your kind words confirming that our team dedication and compassionate care shines through. we truly view all our residents , and their families as part of our extended family
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G C (Son of Resident) published on 30 January 2026 Submitted via Postal Card•
Overall Experience
Okeley have been absolutely brilliant in their care with mum. There's always something happening every day (bingo quizzes, singers, craft activities) etc. that mum loves. The home is spotless, food and drink excellent and the carers are very professional and caring. Thank you.
Okeley have been absolutely brilliant in their care with mum. There's always something happening every day (bingo quizzes, singers, craft activities) etc. that mum loves. The home is spotless, food and drink excellent and the carers are very professional and caring. Thank you.
↩Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home
Thank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team to know that you are happy and your Mum are happy and settled here.
We pride our selves on creating a true home-from-home atmosphere, and your kind words...
Thank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team to know that you are happy and your Mum are happy and settled here.
We pride our selves on creating a true home-from-home atmosphere, and your kind words confirming that our team dedication and compassionate care shines through. we truly view all our residents , and their families as part of our extended family
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L T (Granddaughter of Resident) published on 29 January 2026 Submitted via Website•
Overall Experience
My nan has been at Okeley since 2025 she has really settled, she enjoys the range of activities, there is something for everyone. The food is fantastic and she now looks forward to meals.The staff are welcoming. I would recommend this home to anyone who is looking.
My nan has been at Okeley since 2025 she has really settled, she enjoys the range of activities, there is something for everyone. The food is fantastic and she now looks forward to meals.The staff are welcoming. I would recommend this home to anyone who is looking.
↩Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home
Thank you for taking the time to review us, We are so glad to hear about your positive experience. We pride ourselves on maintaining a warm, caring and safe environment, and i will be sharing your kind words with the team, they will be pleased to know there hard work is recognised.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Margaret M (Wife of Resident) published on 29 January 2026 Submitted via Postal Card•
Overall Experience
I was very distressed about my husband being admitted to a care home but after my husband during being here for 2 years I cannot praise the staff highly enough it is a huge weight off my mind that the care he receives is excellent even when hes being difficult. Thank you to everyone here.
I was very distressed about my husband being admitted to a care home but after my husband during being here for 2 years I cannot praise the staff highly enough it is a huge weight off my mind that the care he receives is excellent even when hes being difficult. Thank you to everyone here.
↩Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home
Thank you for taking the time to review us, our goal is always to make sure residents feel at home and that their loved ones have peace of mind. We look forward to continuing to support you and your family. Please do always reach out if there's anything we can do to help.
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Review from Jan A (Daughter of Resident) published on 21 January 2026 Submitted via Postal Card•
Overall Experience
Having mum in respite I was delighted when she got a full time place. The staff are brilliant & the entertainment is second to none. She is so happy there & I am truly thankful.
Having mum in respite I was delighted when she got a full time place. The staff are brilliant & the entertainment is second to none. She is so happy there & I am truly thankful.
↩Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home
Thank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team to know that you and your Mum are happy and settled here.
We pride our selves on creating a true home-from-home atmosphere, and your kind words confirming that...
Thank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team to know that you and your Mum are happy and settled here.
We pride our selves on creating a true home-from-home atmosphere, and your kind words confirming that our team dedication and compassionate care shines through. we truly view all our residents , and their families as part of our extended family
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Samantha P (Daughter of Resident) published on 6 January 2026 Submitted via Postal Card•
Overall Experience
Very happy with care mum receives. Staff always go above and beyond. Fantastic home, fantastic staff.
Very happy with care mum receives. Staff always go above and beyond. Fantastic home, fantastic staff.
↩Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home
Thank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team to know that you and your Mum are happy and settled here.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 September 2023
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
Please contact us for latest vacancies.
News (16) & Events (0)
News
08 Jul 2026
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
06 Jan 2026
Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
02 Jul 2025
At Excelcare, we believe in celebrating love, identity, and inclusion, and this Pride Month was one to remember! Throughout June, our care homes came alive with colour, laughter, music, and...
Upcoming Events
There are no upcoming events for Excelcare Okeley Care Home.
There are no accreditations posted yet for Excelcare Okeley Care Home.
Meet the Team (1)
Hayley GibbsJob Title Home ManagerJoined 2020
I joined Excelcare in 2016 after having been with my previous care provider for 16 years and wanting to develop my career further. I started at...
I joined Excelcare in 2016 after having been with my previous care provider for 16 years and wanting to develop my career further. I started at Sweyne Court in Rayleigh, where I stayed for four years. Then in 2020, the Home Manager role became available at Okeley, and I was ready for the new challenge whilst staying with Excelcare, where I love working. It was the perfect opportunity.
I enjoy making people happy and comfortable and creating
memorable moments that the people living with us can enjoy and reminisce about. It is so wonderful seeing people previously isolated become social butterflies and make new friends.
The team are kind, caring and compassionate and put the people living at Okeley first. They are keen and willing to learn, and I hear many positive comments about them from the residents and their loved ones. I am so proud to be part of the Okeley family
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Okeley Care Home to verify any information. View our terms and conditions. Excelcare Okeley Care Home has an Enhanced Service -what an Enhanced Service includes.
