
He always received the best care and the staff were fantastic at supporting him and our familySarah F(Daughter of Resident/Service User)



He always received the best care and the staff were fantastic at supporting him and our familySarah F(Daughter of Resident/Service User)



Okeley Care Centre is an 84 bed purpose-built care home in Chelmsford, Essex. Situated over three floors, permanent accommodation and respite rooms are provided for service users over the age of 65. Dementia care is provided on the first and second floor. All areas of the home are accessible for wheelchair users. The home has a security entry system.
Okeley Care Centre is registered with the Care Quality Commission for the...
Care Provided by Excelcare Okeley Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 84 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The nursing costs include costs for Funded Nursing Care (FNC) which will be refunded if it is granted by Essex Continuing Health Care. FNC is currently £235.88. Fee may increase with complex cases.
The price(s) shown are provided by the care home. Contact Excelcare Okeley Care Home for full pricing details and T&Cs.
Contact Excelcare Okeley Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Excelcare
- Private Owned
Person in charge
- Hayley Gibbs (Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (84)
- Single Rooms with ensuite Wet Room (84)
Parking
- Ample free parking is available at the front of the home.
Excelcare Okeley Care Home Reviews (183)
Excelcare Okeley Care Home has a Review Score of 9.7 (9.745) out of 10, based on 62 reviews in the last 2 years.
Over all time Excelcare Okeley Care Home has 183 reviews.
Lovely staff, clean environment, always having the residents participate in lots of different activities they really enjoy, great communication with the family and overall very satisfied with the services they provide. Would change nothing!
Always helpful staff. It was quite difficult when my brother first came in to Okeley Care Home. But he now seems calmer and seems happier.
A visit to Okeley Care took all those worries away. The care here for my wife is above and beyond all expectations. So clean, comfortable, great selection of food and a dedicated team of staff. Well done, all. Could not ask for more.
Thank you for your lovely review and it is heart warming to hear that your wife is comfortable and you are happy with everything in the home. Kind regards
When you first enter the home it is very clean staff are very welcoming. There is always a wide range of activities for residents to enjoy. Staff are always willing to join in and interact with each other and residents.
My nan is very happy and settled here. All the staff are lovely and very good facilities. Staff always get residents involved and active with entertainment that they organise. Couldn't of sent my nan to a better care home.
Thank you for taking the time to review us and leaving a 5-star review it is a pleasure caring for your Nan and we are glad to hear you are all content in our care. Our team pride themselves on providing compassionate care, and knowing we made a positive difference in your family's lives truly means the world to us
My Father is a resident and he's spent over two years here. The care is excellent, the food is varied and nutricious and the activity team do a fantastic job. Dad has enjoyed days out and likes to join in activities. The care manager is superb and all the staff are friendly and take great price in their work.
Thank you for taking the time to review us and leaving a 5-star review it is a pleasure caring for your dad and we are glad to hear you are all content in our care. Our team pride themselves on providing compassionate care, and knowing we made a positive difference in your family's lives truly means the world to us.
Grandad is very happy here, all the staff look after him very well. Very happy knowing he is being looked after and I'm very happy to leave him here knowing he is having a great time. Lovely home.
Thank you for taking the time to review us and leaving a 5-star review it is a pleasure caring for your grandad and we are glad to hear you are all content in our care.
My mum has improved since being there.
All the staff management , carers, entertainers receptionists, cleaners are so caring and lovely.
Couldn't be more happy with them caring for my mum
We pride our selves on creating a true home-from-home atmosphere, and your kind words...
Cannot fault Oakley the staff are so friendly and kind and treat all residents with dignity, feel so assured that my Mum is in the best hands and being treated kindly. Would not hesitate to recommend Oakley to anyone
Thank you for taking the time to review us, We are so glad to hear about your positive experience, and that Mum has settled well. We pride ourselves on maintaining a warm, caring and safe environment, and i will be sharing your kind words with the team, they will be pleased to know there hard work is recognised.
We are so happy we found this home and know my mum is being looked after very well .
Thankyou for taking the time to review us, all feedback is valuable to us. i am so happy your mum is settled here and your satisfaction keeps us motivated to ensuring we deliver the best quality.
Dad has now been here for 2 years and myself and family cannot fault with his care. From his initial settling in period to current. The friendliness has been amazing from our first visit to date from reception to care staff, nothing is too much trouble and they are always there for a chat and support.
We pride our selves on creating a true home-from-home atmosphere, and your kind words confirming that...
I have found Okeley Care Home to be the ideal place for my mother to reside in. They are very caring and considerate towards her and other residents. The activities coordinators are very good and they have various themes etc going on throughout the year, and actively engage the residents where possible, and this is a big plus for my mother, as she enjoys the visiting singers/performers, and also trips out of the care home. The home has also advised me if mum is being treated or needed, and extra medication etc.
Thank you for taking the time to review us, We are so glad to hear about your positive experience. We pride ourselves on maintaining a warm, caring and safe environment, and i will be sharing your kind words with the team, they will be pleased to know there hard work is recognised.
My mother is not always the most accepting of situations and this transition is a big one, but the patience and kindness of the staff are winning her over.
The place is spotless, the staff and management are permanently smiling, and the chefs are so patient in trying to meet mums needs.
We are happy and lucky to have found Okeley.
We pride our selves on creating a true home-from-home atmosphere, and your kind words confirming that...
Okeley have been absolutely brilliant in their care with mum. There's always something happening every day (bingo quizzes, singers, craft activities) etc. that mum loves. The home is spotless, food and drink excellent and the carers are very professional and caring. Thank you.
We pride our selves on creating a true home-from-home atmosphere, and your kind words...
My nan has been at Okeley since 2025 she has really settled, she enjoys the range of activities, there is something for everyone. The food is fantastic and she now looks forward to meals.The staff are welcoming. I would recommend this home to anyone who is looking.
Thank you for taking the time to review us, We are so glad to hear about your positive experience. We pride ourselves on maintaining a warm, caring and safe environment, and i will be sharing your kind words with the team, they will be pleased to know there hard work is recognised.
I was very distressed about my husband being admitted to a care home but after my husband during being here for 2 years I cannot praise the staff highly enough it is a huge weight off my mind that the care he receives is excellent even when hes being difficult. Thank you to everyone here.
Thank you for taking the time to review us, our goal is always to make sure residents feel at home and that their loved ones have peace of mind. We look forward to continuing to support you and your family. Please do always reach out if there's anything we can do to help.
Having mum in respite I was delighted when she got a full time place. The staff are brilliant & the entertainment is second to none. She is so happy there & I am truly thankful.
We pride our selves on creating a true home-from-home atmosphere, and your kind words confirming that...
Very happy with care mum receives. Staff always go above and beyond. Fantastic home, fantastic staff.
Thank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team to know that you and your Mum are happy and settled here.
I am so happy my dad is at Okeley Care Home. Since May they have improved his physical, mental health more than I thought was possible and he has such a great quality of life being supported and cared for in such an incredible way. I'm over the moon and feel very lucky.
We pride our selves on creating a true home-from-home atmosphere, and your kind words confirming that...
The management and staff are helpful and professional in all they do. They go out of their way to please the residents.
We pride our selves on creating a true home-from-home atmosphere, and your kind words confirming that our team...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 September 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (17) & Events (0)
- 08 Jul 2026
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
- 06 Jan 2026
Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
- 02 Jul 2025
At Excelcare, we believe in celebrating love, identity, and inclusion, and this Pride Month was one to remember! Throughout June, our care homes came alive with colour, laughter, music, and...
There are no upcoming events for Excelcare Okeley Care Home.
Accreditations
There are no accreditations posted yet for Excelcare Okeley Care Home.
Meet the Team (1)

I joined Excelcare in 2016 after having been with my previous care provider for 16 years and wanting to develop my career further. I started at Sweyne Court in Rayleigh where I stayed for four years. Then in 2020, the Home Manager role became available at Okeley, and I was ready for the new challenge whilst staying with Excelcare, where I love working. It was the perfect opportunity.
I enjoy making people happy and comfortable and creatingmemorable moments that the people living with us can enjoy and reminisce about. It is so wonderful seeing people previously isolated become social butterflies and make new friends.
The team are kind, caring and compassionate and puts the people living at Okeley first. They are keen and willing to learn, and I hear many positive comments about them from the residents and their loved ones. I am so proud to be part of the Okeley family
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