Excelcare Okeley Care Home

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Excellent care from the start. Home is fulled with a lot of love. Staff always listen and do all they can for my Nan. They have also welcomed my grandad with open arms who visits everyday, who has found this transition hard.

I stayed here for eleven nights after leaving hospital. I was very comfortable and the staff service was excellent in particular the medication man.

The lady on reception gave exemplary assistance and exceeded my expectations.

I visited my sister-in-law from Bristol whenever visiting my brother. She was always well cared for. The home was very welcoming and the staff very kind. The home was always very clean which was a bonus as I am aware it's not always about how the home 'looks' but how the residents are cared for. My sister-in-law was well cared for, kept safe and happy. I have now retired from Nursing and would have no hesitation in being a resident myself or recommending loved ones. Thank you to all staff at Okeley for treating my sister-in-law with dignity and respect. Also for supporting my brother on his visits.

Lovely building, and welcoming staff who will always try their best to assist in any given circumstance. Good activities where residents can enjoy themselves and relatives can see photos on the home's social media account. This means a lot when the resident's life prior to the home was a fairly inactive one. Nice rooms, although a little small, but redecoration has been promised which would be lovely. Great staff and carers.

My father-in-law came to Okeley for respite one week a month for 6 months. He was a very difficult resident due to losing his sight and becoming very confused but all the care staff were lovely with him and tried to make him feel at home and at ease. He was assisted with feeding at mealtimes and never felt it was too much bother. Unfortunately he passed away in November due to decline in health and the care home was lovely and so supportive. If he hadn’t passed away we would have had no worries about him continuing his respite there. Thank you to everyone who cared for him.

My sister-in-law had been living in Okeley care home for the last three years. When I found out she was moving into this care home I was so happy because of who the manager is there and the standard of care that would mean for the care given to her. I knew she would be very well looked after. I would also like to say that the care also extended to my brother being welcomed on his visits too. The manager always creates a family feel to her care home which filters through to the staff. My sister-in-law had three happy years at Okeley and the staff were very kind and all her personal needs attended to. I am happy to recommend Okeley Care Home. Thank you so much to everyone there.

I couldn’t rate them highly enough!

Home is very clean. Staff are caring and compassionate. My nan has been in Okeley since December and she is always so happy. She enjoys participating in the activities and loves the food. Very welcoming atmosphere.

We learnt about Okeley from a friend whose husband is a resident here and is very happy. We've always heard very positive things about Okeley. All our enquiries have been dealt with brilliantly and we ended up moving Mum in after an emergency hospital admission following a fall. Everyone is wonderful with Mum, she is very well cared for. Everyone is very supportive of us as a family too, answering our questions and helping us learn new routines. Okeley is a lovely environment which we would highly recommend.

Thank you Okeley, you all do an amazing job.

Mum moved into Okeley and the staff have been fantastic at helping her settle. The staff keep us up to date with any changes and are always on hand to answer our questions. The food is nutritious and the activities are a nice range for all to join in.

The facilities are kept clean, and the care and support are really good. It is definitely worth the money.

The reception area is very bright, and we always received a warm welcome from the staff. The care staff were also friendly and empathetic and helped Mum settle in quickly.

Okeley Care Home has provided Dad with a stable, caring and professional environment. After the initial upset of Dad beginning his stay, we were happy and confident that his needs were met and that he would be safe and in time, happy. The staff have been amazing throughout.

Both my dad and his sister have been in Okeley Care Home for over 12 months now and I have absolutely no doubt they are in the right place. Many of the staff have gone above and beyond to provide exceptional care, to get to know them and their needs, and to meet those needs as best they can with the resources and time they have.

The home - from the reception, to the residents' lounges, dining areas and bedrooms - is well decorated and maintained to create a welcoming space, and outdoor spaces provide further areas where residents can enjoy activities or visits.

Having had some negative experiences with other care homes, my family has always found management at Okeley to be approachable, available and helpful, and the dedication of the staff often astounds us.

As both my family members approach end of life, my family cannot thank the staff at Okeley enough. They represent the best of healthcare professionals and I hope Excelcare reward them highly for their work.

Okeley Home has an impressively bright and airy environment with several outdoor spaces. The staff are invariably approachable and always ready to help. The quality of care provided is extremely good and always carried out with good humour and grace. My mother-in-law has settled in extremely well and has gained weight and is looking really healthy, happy and content. I can not praise the staff enough for the loving care that they provide.

I would highly recommend Okeley Care Home for anyone requiring genuine and excellent support for their loved one. My mother with Alzheimer's has been a resident since February 2023 and has been looked after really well in all aspects. She has settled in really well due to the care and affection she has received from all staff. She is healthy, happy and content. I can not praise the staff and their care enough. Thank you to everyone at Okeley.

We found the lounge in the Okeley Care Home to be both comfortable and well-appointed. We enjoyed our visit with friends and had a good laugh over reminiscences. The reception staff were helpful and the resident we were visiting seemed very happy.