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Excelcare Okeley Care Home

Corporation Road, Chelmsford, Essex CM1 2AR
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He always received the best care and the staff were fantastic at supporting him and our familySarah F(Daughter of Resident/Service User)
Excelcare Okeley Care Home, Chelmsford
Excelcare Okeley Care Home, Chelmsford
Excelcare Okeley Care Home, Chelmsford

Okeley Care Centre is an 84 bed purpose-built care home in Chelmsford, Essex. Situated over three floors, permanent accommodation and respite rooms are provided for service users over the age of 65. Dementia care is provided on the first and second floor. All areas of the home are accessible for wheelchair users. The home has a security entry system.

Okeley Care Centre is registered with the Care Quality Commission for the...  

Care Provided by Excelcare Okeley Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 84 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,550 - £1,650£1,550 - £1,650
Residential Dementia Care£1,600 - £1,700£1,600 - £1,700

The nursing costs include costs for Funded Nursing Care (FNC) which will be refunded if it is granted by Essex Continuing Health Care. FNC is currently £235.88. Fee may increase with complex cases.

Contact Excelcare Okeley Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Hayley Gibbs (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (84)
  • Single Rooms with ensuite Wet Room (84)

Parking

  • Ample free parking is available at the front of the home.

Excelcare Okeley Care Home Reviews (183)

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9.7

Excelcare Okeley Care Home has a Review Score of 9.7 (9.745) out of 10, based on 62 reviews in the last 2 years. Over all time Excelcare Okeley Care Home has 183 reviews.

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Showing 183 reviews matching selected criteria
Review from S S (Daughter of Resident) published on 30 January 2020 Submitted via Postal Card
Overall Experience
Our mum was so well looked after at Okeley Care Home. We always felt comfortable and she was very happy. She was kept well supplied with biscuits and tea, which she loved.

I would highly recommend Okeley. Thank you all so much.

Reply from Shoenagh Mackay, Manager at Excelcare Okeley Care Home

Thank you for such special words, it is a privilege to have loved and cared for a special lady.

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Review from Nigel S (Son of Resident) published on 30 January 2020 Submitted via Postal Card
Overall Experience

Best care home I think we could have found for our mother, thanks.

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Review from Jeff S (Son of Resident) published on 30 January 2020 Submitted via Postal Card
Overall Experience

My mum was very well looked after and very happy here.

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Review from D H (Daughter of Resident) published on 29 January 2020 Submitted via Postal Card
Overall Experience

Mum was very well cared for by all the staff at Okeley especially towards the end of life stage.

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Review from J N (Daughter of Resident) published on 24 January 2020 Submitted via Postal Card
Overall Experience

We were very happy with the standard of care mum received. Mum was well cared for considering her advanced stage of dementia.

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Review from Colin W (Son of Resident) published on 24 January 2020 Submitted via Postal Card
Overall Experience
Extremely grateful for the kind and compassionate care given to both

Mum and us during her time at Okeley Care Home.

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Review from P R (Son-in-law of Resident) published on 21 January 2020 Submitted via Postal Card
Overall Experience

After pre-conceptions of a care home, Oakley have been outstanding with how they have welcomed my mother-in-law in. The every day care staff leave her wanting for nothing but what stands out the most is the entertainment officer and the home manager who just put so much into what the residents get extra. Their Christmas efforts take me back as they have set up a cardboard fireplace and a shopping trolley that is a sleigh. This extra step just makes the home so welcoming.

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Review from J P (Daughter-in-law of Resident) published on 10 January 2020 Submitted via Postal Card
Overall Experience

I know that I have ticked excellent on all counts, but this care home really is excellent. Kind, thoughtful caring staff, always looked after Mum's needs, efficiently and right to the end of her 105 years with dignity. Were always willing (both staff and management) to go the extra mile.

Reply from Shoenagh Mackay, Manager at Excelcare Okeley Care Home

It has been such a privilege to care for Mum and the whole family.

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Review from P W (Sister of Resident) published on 3 January 2020 Submitted via Postal Card
Overall Experience

The whole team at Okeley Care Home are a caring, professional team. We have been treated with respect and love. Many thanks.

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Review from D G (Son of Resident) published on 3 January 2020 Submitted via Postal Card
Overall Experience
Okeley has been a Godsend for my family, my Dad has been a resident for about 9 months and I have only experienced good things here. Staff are professional but friendly, they speak with my mum every day when she calls. Food is excellent and I sometimes join my dad for breakfast, we are always welcome.
My Mum says when she cannot look after herself anymore she is going in Okeley. The manager takes a personal interest in all the residents and their families, she knows me and my brother and who are Dad is and what he has been doing.
We can attend the events they have for the residents, Elvis impersonator and many other music events, summer events in the gardens.

I cannot speak highly enough of Okeley and the people there.

Reply from Shoenagh Mackay, Manager at Excelcare Okeley Care Home

Thank you - glad you like the breakfast, nothing like a good breakfast to start the day off, and we are delighted to support the family.

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Review from Joan W (Sister of Resident) published on 4 December 2019 Submitted via Postal Card
Overall Experience

Staff have been excellent. Care has been amazing, couldn't have asked for better.

Reply from Shoenagh Mackay, Manager at Excelcare Okeley Care Home

Thank you for your kind words. I am glad you had such a positive experience.

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Review from Pauline W (Daughter of Resident) published on 3 December 2019 Submitted via Postal Card
Overall Experience

Care is comfortable, caring and professional. The staff are all passionate about care. It feels like a hotel in the home with the décor.

Reply from Shoenagh Mackay, Manager at Excelcare Okeley Care Home

Thank you for your kind words. We work very hard to ensure the care is of the highest quality.

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Review from S S (Daughter of Resident) published on 23 October 2019 Submitted via Postal Card
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I'm very happy with mum's care, she is very content and happy here/

The whole family feel happy about her care.

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Review from N R (Son of Resident) published on 23 October 2019 Submitted via Postal Card
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I live in Australia so obviously have worries about my mum's health and care. I have flown home after a 4-week stay and have to say I am extremely happy with the level of care and commitment Okeley Care Home has shown mum, I am extremely confident mum will pass her final years with much love in this home. The staff are extremely professional and it has taken a lot of stress off the shoulders of myself, my sister in the US and our younger sister.

Highly recommended by all in our family. Thank you Team Okeley.

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Review from L A (Daughter of Resident) published on 23 October 2019 Submitted via Postal Card
Overall Experience
Care is brilliant, girls are all lovely who looked after mum extremely well.
Lots of hugs, kisses, good food and spotlessly clean.

Good entertainment programme.

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Review from Paul F (Grandson of Resident) published on 1 August 2019 Submitted via Website
Overall Experience
This is an excellent care home with great leadership and fantastic staff. The quality and duration of my grandmother's life was extended due to their compassion, care and consideration. The staff were very supportive and always went the extra mile to provide the care that Nan needed in her later years.
The range of activities and the homely feel that the care home had meant that Nan was always comfortable and knew, despite dementia, where she was and who her carers were.

Nan passed last week, but I remain very grateful for the dedication shown by the staff in what can be a challenging environment to work. I would recommend the home to anyone who is considering the next steps in respect to continuing care for loved ones. The staff undertake a personal home visit and arrange introductory visits so that potential residents can make informed decisions as to whether the home and facilities are right for them. Nan stayed six years and I know she was very much at home at Okeley.

Reply from Shoenagh Mackay, Manager at Excelcare Okeley Care Home

It has been an honour to care and love her.

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Review from Darren F (Son of Resident) published on 26 June 2019 Submitted via Postal Card
Overall Experience

I was very happy with the level of care given to my father. Food was always very good. My father's dietary requirements were catered for. Excellent service/care - thank you.

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Review from Derek G (Uncle of Resident) published on 17 May 2019 Submitted via Postal Card
Overall Experience

Very friendly and welcoming staff. Lovely clean, spacious and homely.

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Review from Caroline G (Niece of Resident) published on 17 May 2019 Submitted via Postal Card
Overall Experience
Okeley Care Centre is an excellent care centre.
The facilities are spacious, clean and the staff couldn't be more friendly and helpful.

Residents are very well looked after.

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Review from Kieran G (Nephew of Resident) published on 17 May 2019 Submitted via Postal Card
Overall Experience

Very homely place. Staff are friendly and run a very good show.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 September 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (17) & Events (0)

News
  • 08 Jul 2026

    It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...

  • 06 Jan 2026

    Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...

  • 02 Jul 2025

    At Excelcare, we believe in celebrating love, identity, and inclusion, and this Pride Month was one to remember! Throughout June, our care homes came alive with colour, laughter, music, and...

Upcoming Events

There are no upcoming events for Excelcare Okeley Care Home.

Awards / Recognitions (9)

  • 30 Jan 2026Recipient: Excelcare
  • 31 Jan 2025Recipient: Excelcare
  • 31 Jan 2024Recipient: Excelcare

Accreditations

There are no accreditations posted yet for Excelcare Okeley Care Home.

Meet the Team (1)

Hayley Gibbs
Hayley GibbsJob Title:Home ManagerJoined: 2020

I joined Excelcare in 2016 after having been with my previous care provider for 16 years and wanting to develop my career further. I started at Sweyne Court in Rayleigh where I stayed for four years. Then in 2020, the Home Manager role became available at Okeley, and I was ready for the new challenge whilst staying with Excelcare, where I love working. It was the perfect opportunity.

I enjoy making people happy and comfortable and creating

memorable moments that the people living with us can enjoy and reminisce about. It is so wonderful seeing people previously isolated become social butterflies and make new friends.

The team are kind, caring and compassionate and puts the people living at Okeley first. They are keen and willing to learn, and I hear many positive comments about them from the residents and their loved ones. I am so proud to be part of the Okeley family

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