
He always received the best care and the staff were fantastic at supporting him and our familySarah F(Daughter of Resident/Service User)



He always received the best care and the staff were fantastic at supporting him and our familySarah F(Daughter of Resident/Service User)



Okeley Care Centre is an 84 bed purpose-built care home in Chelmsford, Essex. Situated over three floors, permanent accommodation and respite rooms are provided for service users over the age of 65. Dementia care is provided on the first and second floor. All areas of the home are accessible for wheelchair users. The home has a security entry system.
Okeley Care Centre is registered with the Care Quality Commission for the...
Care Provided by Excelcare Okeley Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 84 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The nursing costs include costs for Funded Nursing Care (FNC) which will be refunded if it is granted by Essex Continuing Health Care. FNC is currently £235.88. Fee may increase with complex cases.
The price(s) shown are provided by the care home. Contact Excelcare Okeley Care Home for full pricing details and T&Cs.
Contact Excelcare Okeley Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Excelcare
- Private Owned
Person in charge
- Hayley Gibbs (Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (84)
- Single Rooms with ensuite Wet Room (84)
Parking
- Ample free parking is available at the front of the home.
Excelcare Okeley Care Home Reviews (183)
Excelcare Okeley Care Home has a Review Score of 9.7 (9.745) out of 10, based on 62 reviews in the last 2 years.
Over all time Excelcare Okeley Care Home has 183 reviews.
I would highly recommend Okeley. Thank you all so much.
Thank you for such special words, it is a privilege to have loved and cared for a special lady.
Best care home I think we could have found for our mother, thanks.
My mum was very well looked after and very happy here.
Mum was very well cared for by all the staff at Okeley especially towards the end of life stage.
We were very happy with the standard of care mum received. Mum was well cared for considering her advanced stage of dementia.
Mum and us during her time at Okeley Care Home.
After pre-conceptions of a care home, Oakley have been outstanding with how they have welcomed my mother-in-law in. The every day care staff leave her wanting for nothing but what stands out the most is the entertainment officer and the home manager who just put so much into what the residents get extra. Their Christmas efforts take me back as they have set up a cardboard fireplace and a shopping trolley that is a sleigh. This extra step just makes the home so welcoming.
I know that I have ticked excellent on all counts, but this care home really is excellent. Kind, thoughtful caring staff, always looked after Mum's needs, efficiently and right to the end of her 105 years with dignity. Were always willing (both staff and management) to go the extra mile.
It has been such a privilege to care for Mum and the whole family.
The whole team at Okeley Care Home are a caring, professional team. We have been treated with respect and love. Many thanks.
My Mum says when she cannot look after herself anymore she is going in Okeley. The manager takes a personal interest in all the residents and their families, she knows me and my brother and who are Dad is and what he has been doing.
We can attend the events they have for the residents, Elvis impersonator and many other music events, summer events in the gardens.
I cannot speak highly enough of Okeley and the people there.
Thank you - glad you like the breakfast, nothing like a good breakfast to start the day off, and we are delighted to support the family.
Staff have been excellent. Care has been amazing, couldn't have asked for better.
Thank you for your kind words. I am glad you had such a positive experience.
Care is comfortable, caring and professional. The staff are all passionate about care. It feels like a hotel in the home with the décor.
Thank you for your kind words. We work very hard to ensure the care is of the highest quality.
The whole family feel happy about her care.
Highly recommended by all in our family. Thank you Team Okeley.
Lots of hugs, kisses, good food and spotlessly clean.
Good entertainment programme.
The range of activities and the homely feel that the care home had meant that Nan was always comfortable and knew, despite dementia, where she was and who her carers were.
Nan passed last week, but I remain very grateful for the dedication shown by the staff in what can be a challenging environment to work. I would recommend the home to anyone who is considering the next steps in respect to continuing care for loved ones. The staff undertake a personal home visit and arrange introductory visits so that potential residents can make informed decisions as to whether the home and facilities are right for them. Nan stayed six years and I know she was very much at home at Okeley.
It has been an honour to care and love her.
I was very happy with the level of care given to my father. Food was always very good. My father's dietary requirements were catered for. Excellent service/care - thank you.
Very friendly and welcoming staff. Lovely clean, spacious and homely.
The facilities are spacious, clean and the staff couldn't be more friendly and helpful.
Residents are very well looked after.
Very homely place. Staff are friendly and run a very good show.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 September 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (17) & Events (0)
- 08 Jul 2026
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
- 06 Jan 2026
Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
- 02 Jul 2025
At Excelcare, we believe in celebrating love, identity, and inclusion, and this Pride Month was one to remember! Throughout June, our care homes came alive with colour, laughter, music, and...
There are no upcoming events for Excelcare Okeley Care Home.
Accreditations
There are no accreditations posted yet for Excelcare Okeley Care Home.
Meet the Team (1)

I joined Excelcare in 2016 after having been with my previous care provider for 16 years and wanting to develop my career further. I started at Sweyne Court in Rayleigh where I stayed for four years. Then in 2020, the Home Manager role became available at Okeley, and I was ready for the new challenge whilst staying with Excelcare, where I love working. It was the perfect opportunity.
I enjoy making people happy and comfortable and creatingmemorable moments that the people living with us can enjoy and reminisce about. It is so wonderful seeing people previously isolated become social butterflies and make new friends.
The team are kind, caring and compassionate and puts the people living at Okeley first. They are keen and willing to learn, and I hear many positive comments about them from the residents and their loved ones. I am so proud to be part of the Okeley family
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