He always received the best care and the staff were fantastic at supporting him and our familySarah F(Daughter of Resident/Service User)
He always received the best care and the staff were fantastic at supporting him and our familySarah F(Daughter of Resident/Service User)
Okeley Care Centre is an 84 bed purpose-built care home in Chelmsford, Essex. Situated over three floors, permanent accommodation and respite rooms are provided for service users over the age of 65. Dementia care is provided on the first and second floor. All areas of the home are accessible for wheelchair users. The home has a security entry system.
Okeley Care Centre is registered with the Care Quality Commission for the...
Okeley Care Centre is an 84 bed purpose-built care home in Chelmsford, Essex. Situated over three floors, permanent accommodation and respite rooms are provided for service users over the age of 65. Dementia care is provided on the first and second floor. All areas of the home are accessible for wheelchair users. The home has a security entry system.
Okeley Care Centre is registered with the Care Quality Commission for the following purpose: Accommodation for persons who require personal care.
The home is situated within walking distance of Chelmsford town centre, which contains a wide range of shops, cinema, banks and entertainment venues. There are also local shops, churches, pubs and restaurants in the close locality.
Several local buses stop outside the home which go to the town and other areas of Chelmsford and surrounding villages.
Facilities at Okeley Care Centre include:
5 Lounges/Diners/Kitchenettes
5 Therapy/Activity/Quiet rooms
6 Assisted Bathrooms
All rooms have en-suite facilities
Ample parking
3 secured landscaped garden areas along with a central courtyard
All outside areas are wheelchair accessible with water features and aromatic planting
GP Services provided by local practices
Loading travel time
Care Provided by Excelcare Okeley Care Home
Primary Care Categories
Older Person Care
Dementia
Physical Disability
Visual / Hearing Impairment
Eating Disorders
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 84 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Bariatric Care/Obesity
Convalescent Care
Facilities
Own Furniture if required
Pet Friendly (or by arrangement)
Smoking not permitted
Close to Local shops
Near Public Transport
Lift
Wheelchair Access
Gardens
Residents Kitchenette
Phone Point in own room
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
From £1,550
From £1,550
Residential Dementia Care
From £1,600
From £1,600
Nursing Care
From £1,550
From £1,550
Nursing Dementia Care
From £1,600
From £1,600
Nursing fees are exclusive of FNC. Fees shown are starting rates and may vary depending on individual care needs.
The price(s) shown are provided by the care home. Contact Excelcare Okeley Care Home for full pricing details and T&Cs.
Contact Excelcare Okeley Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Support you may be entitled to
If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Excelcare Okeley Care Home has a Review Score of 9.8 (9.753) out of 10, based on 64 reviews in the last 2 years. Over all time Excelcare Okeley Care Home has 185 reviews.
Review from S S (Grandson of Resident) published on 30 January 2020 Submitted via Postal Card•
Overall Experience
Fabulous care home, lovely staff.
Fabulous care home, lovely staff.
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Review from P C (Friend of Resident) published on 30 January 2020 Submitted via Postal Card•
Overall Experience
Always seemed well-cared for and comfortable. Always encouraged to join in activities. Always offered a choice of meals, kept as independent as possible.
Always seemed well-cared for and comfortable. Always encouraged to join in activities. Always offered a choice of meals, kept as independent as possible.
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Review from S S (Daughter of Resident) published on 30 January 2020 Submitted via Postal Card•
Overall Experience
Our mum was so well looked after at Okeley Care Home. We always felt comfortable and she was very happy. She was kept well supplied with biscuits and tea, which she loved.
I would highly recommend Okeley. Thank you all so much.
Our mum was so well looked after at Okeley Care Home. We always felt comfortable and she was very happy. She was kept well supplied with biscuits and tea, which she loved.
I would highly recommend Okeley. Thank you all so much.
↩Reply from Shoenagh Mackay, Manager at Excelcare Okeley Care Home
Thank you for such special words, it is a privilege to have loved and cared for a special lady.
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Review from Nigel S (Son of Resident) published on 30 January 2020 Submitted via Postal Card•
Overall Experience
Best care home I think we could have found for our mother, thanks.
Best care home I think we could have found for our mother, thanks.
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Review from Jeff S (Son of Resident) published on 30 January 2020 Submitted via Postal Card•
Overall Experience
My mum was very well looked after and very happy here.
My mum was very well looked after and very happy here.
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Review from D H (Daughter of Resident) published on 29 January 2020 Submitted via Postal Card•
Overall Experience
Mum was very well cared for by all the staff at Okeley especially towards the end of life stage.
Mum was very well cared for by all the staff at Okeley especially towards the end of life stage.
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Review from J N (Daughter of Resident) published on 24 January 2020 Submitted via Postal Card•
Overall Experience
We were very happy with the standard of care mum received. Mum was well cared for considering her advanced stage of dementia.
We were very happy with the standard of care mum received. Mum was well cared for considering her advanced stage of dementia.
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Review from Colin W (Son of Resident) published on 24 January 2020 Submitted via Postal Card•
Overall Experience
Extremely grateful for the kind and compassionate care given to both
Mum and us during her time at Okeley Care Home.
Extremely grateful for the kind and compassionate care given to both
Mum and us during her time at Okeley Care Home.
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Review from P R (Son-in-law of Resident) published on 21 January 2020 Submitted via Postal Card•
Overall Experience
After pre-conceptions of a care home, Oakley have been outstanding with how they have welcomed my mother-in-law in. The every day care staff leave her wanting for nothing but what stands out the most is the entertainment officer and the home manager who just put so much into what the residents get...
After pre-conceptions of a care home, Oakley have been outstanding with how they have welcomed my mother-in-law in. The every day care staff leave her wanting for nothing but what stands out the most is the entertainment officer and the home manager who just put so much into what the residents get extra. Their Christmas efforts take me back as they have set up a cardboard fireplace and a shopping trolley that is a sleigh. This extra step just makes the home so welcoming.
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Review from J P (Daughter-in-law of Resident) published on 10 January 2020 Submitted via Postal Card•
Overall Experience
I know that I have ticked excellent on all counts, but this care home really is excellent. Kind, thoughtful caring staff, always looked after Mum's needs, efficiently and right to the end of her 105 years with dignity. Were always willing (both staff and management) to go the extra mile.
I know that I have ticked excellent on all counts, but this care home really is excellent. Kind, thoughtful caring staff, always looked after Mum's needs, efficiently and right to the end of her 105 years with dignity. Were always willing (both staff and management) to go the extra mile.
↩Reply from Shoenagh Mackay, Manager at Excelcare Okeley Care Home
It has been such a privilege to care for Mum and the whole family.
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Review from P W (Sister of Resident) published on 3 January 2020 Submitted via Review Postal Card•
Overall Experience
The whole team at Okeley Care Home are a caring, professional team. We have been treated with respect and love. Many thanks.
The whole team at Okeley Care Home are a caring, professional team. We have been treated with respect and love. Many thanks.
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Review from D G (Son of Resident) published on 3 January 2020 Submitted via Postal Card•
Overall Experience
Okeley has been a Godsend for my family, my Dad has been a resident for about 9 months and I have only experienced good things here. Staff are professional but friendly, they speak with my mum every day when she calls. Food is excellent and I sometimes join my dad for breakfast, we are always...
Okeley has been a Godsend for my family, my Dad has been a resident for about 9 months and I have only experienced good things here. Staff are professional but friendly, they speak with my mum every day when she calls. Food is excellent and I sometimes join my dad for breakfast, we are always welcome. My Mum says when she cannot look after herself anymore she is going in Okeley. The manager takes a personal interest in all the residents and their families, she knows me and my brother and who are Dad is and what he has been doing. We can attend the events they have for the residents, Elvis impersonator and many other music events, summer events in the gardens.
I cannot speak highly enough of Okeley and the people there.
↩Reply from Shoenagh Mackay, Manager at Excelcare Okeley Care Home
Thank you - glad you like the breakfast, nothing like a good breakfast to start the day off, and we are delighted to support the family.
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Review from Joan W (Sister of Resident) published on 4 December 2019 Submitted via Postal Card•
Overall Experience
Staff have been excellent. Care has been amazing, couldn't have asked for better.
Staff have been excellent. Care has been amazing, couldn't have asked for better.
↩Reply from Shoenagh Mackay, Manager at Excelcare Okeley Care Home
Thank you for your kind words. I am glad you had such a positive experience.
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Review from Pauline W (Daughter of Resident) published on 3 December 2019 Submitted via Postal Card•
Overall Experience
Care is comfortable, caring and professional. The staff are all passionate about care. It feels like a hotel in the home with the décor.
Care is comfortable, caring and professional. The staff are all passionate about care. It feels like a hotel in the home with the décor.
↩Reply from Shoenagh Mackay, Manager at Excelcare Okeley Care Home
Thank you for your kind words. We work very hard to ensure the care is of the highest quality.
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Review from S S (Daughter of Resident) published on 23 October 2019 Submitted via Postal Card•
Overall Experience
I'm very happy with mum's care, she is very content and happy here/
The whole family feel happy about her care.
I'm very happy with mum's care, she is very content and happy here/
The whole family feel happy about her care.
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Review from N R (Son of Resident) published on 23 October 2019 Submitted via Postal Card•
Overall Experience
I live in Australia so obviously have worries about my mum's health and care. I have flown home after a 4-week stay and have to say I am extremely happy with the level of care and commitment Okeley Care Home has shown mum, I am extremely confident mum will pass her final years with much love in...
I live in Australia so obviously have worries about my mum's health and care. I have flown home after a 4-week stay and have to say I am extremely happy with the level of care and commitment Okeley Care Home has shown mum, I am extremely confident mum will pass her final years with much love in this home. The staff are extremely professional and it has taken a lot of stress off the shoulders of myself, my sister in the US and our younger sister.
Highly recommended by all in our family. Thank you Team Okeley.
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Review from L A (Daughter of Resident) published on 23 October 2019 Submitted via Postal Card•
Overall Experience
Care is brilliant, girls are all lovely who looked after mum extremely well. Lots of hugs, kisses, good food and spotlessly clean.
Good entertainment programme.
Care is brilliant, girls are all lovely who looked after mum extremely well. Lots of hugs, kisses, good food and spotlessly clean.
Good entertainment programme.
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Review from Paul F (Grandson of Resident) published on 1 August 2019 Submitted via Website•
Overall Experience
This is an excellent care home with great leadership and fantastic staff. The quality and duration of my grandmother's life was extended due to their compassion, care and consideration. The staff were very supportive and always went the extra mile to provide the care that Nan needed in her later...
This is an excellent care home with great leadership and fantastic staff. The quality and duration of my grandmother's life was extended due to their compassion, care and consideration. The staff were very supportive and always went the extra mile to provide the care that Nan needed in her later years. The range of activities and the homely feel that the care home had meant that Nan was always comfortable and knew, despite dementia, where she was and who her carers were.
Nan passed last week, but I remain very grateful for the dedication shown by the staff in what can be a challenging environment to work. I would recommend the home to anyone who is considering the next steps in respect to continuing care for loved ones. The staff undertake a personal home visit and arrange introductory visits so that potential residents can make informed decisions as to whether the home and facilities are right for them. Nan stayed six years and I know she was very much at home at Okeley.
↩Reply from Shoenagh Mackay, Manager at Excelcare Okeley Care Home
It has been an honour to care and love her.
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Review from Darren F (Son of Resident) published on 26 June 2019 Submitted via Postal Card•
Overall Experience
I was very happy with the level of care given to my father. Food was always very good. My father's dietary requirements were catered for. Excellent service/care - thank you.
I was very happy with the level of care given to my father. Food was always very good. My father's dietary requirements were catered for. Excellent service/care - thank you.
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Review from Derek G (Uncle of Resident) published on 17 May 2019 Submitted via Postal Card•
Overall Experience
Very friendly and welcoming staff. Lovely clean, spacious and homely.
Very friendly and welcoming staff. Lovely clean, spacious and homely.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 September 2023
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
Please contact us for latest vacancies.
News (16) & Events (0)
News
08 Jul 2026
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
06 Jan 2026
Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
02 Jul 2025
At Excelcare, we believe in celebrating love, identity, and inclusion, and this Pride Month was one to remember! Throughout June, our care homes came alive with colour, laughter, music, and...
Upcoming Events
There are no upcoming events for Excelcare Okeley Care Home.
There are no accreditations posted yet for Excelcare Okeley Care Home.
Meet the Team (1)
Hayley GibbsJob Title Home ManagerJoined 2020
I joined Excelcare in 2016 after having been with my previous care provider for 16 years and wanting to develop my career further. I started at...
I joined Excelcare in 2016 after having been with my previous care provider for 16 years and wanting to develop my career further. I started at Sweyne Court in Rayleigh, where I stayed for four years. Then in 2020, the Home Manager role became available at Okeley, and I was ready for the new challenge whilst staying with Excelcare, where I love working. It was the perfect opportunity.
I enjoy making people happy and comfortable and creating
memorable moments that the people living with us can enjoy and reminisce about. It is so wonderful seeing people previously isolated become social butterflies and make new friends.
The team are kind, caring and compassionate and put the people living at Okeley first. They are keen and willing to learn, and I hear many positive comments about them from the residents and their loved ones. I am so proud to be part of the Okeley family
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Okeley Care Home to verify any information. View our terms and conditions. Excelcare Okeley Care Home has an Enhanced Service -what an Enhanced Service includes.
