Glennfield Care Centre

Money Bank, Wisbech PE13 2JF

Glennfield Care Centre is an 88 bedded care home providing person centred care for adults aged 65+ including those living with dementia and those with nursing needs. The home also provides dementia care to younger adults under the age of 65 in their specialist early onset dementia unit.

Situated within walking distance of the local shops Glennfield Care Centre is only a short bus ride away from Wisbech town centre, which has a range of shops including post office, banks, supermarkets and bakers along with pubs, restaurants and cafes. The town centre also hosts a market.

Glennfield Care Centre is divided into 5 units over two floors. All rooms are single occupancy with en-suite facilities.

Each unit has a dining area, lounge and a kitchenette as well as bathrooms, shower rooms and toilets throughout the home.
The upper floor of the home is accessed by stairs or lift. All areas of the home are accessible for wheelchair users.

In addition to the 5 units within the home, they have established a 4 bedded lodge for young onset dementia, which is located in the grounds of the home. This unit has been adapted to accommodate younger people living with dementia providing independent living.

Glennfield Care Centre provides:

•        A high standard of care and support 24 hours a day
•        A high standard of housekeeping including a laundry service
•        Traditional home cooked meals, using fresh ingredients prepared by dedicated Chefs
•        A warm and welcoming environment with a ‘home from home’ atmosphere
•        Meaningful and purposeful activities and outings planned through a structured programme following discussions with the people living in Glennfield Care Centre and their families
•        Enclosed, landscaped gardens with wheelchair access
•        Long term and Respite care

Group: Excelcare Holdings

Person in charge: Jude Reeve (Manager)

Local Authority / Social Services: Cambridgeshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 88 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 88

Rooms with ensuite WC: 88

Facilities & Services: Day Care • Own GP if required • Pets by arrangement • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette

Latest Care Quality Commission* Report on Glennfield Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.2 (maximum of 10) for Glennfield Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Glennfield Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 5 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.895 for Glennfield Care Centre is calculated as follows: ( (51 Excellents x 5) + (6 Goods x 4) ) ÷ 57 Ratings = 4.895

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.284 Points relating to the number of positive Reviews for Glennfield Care Centre is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 17.6 positive Reviews (88 registered maximum number of service users ÷ 5). 5 Reviews ÷ 17.6 Target = 0.284

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.2 Glennfield Care Centre has a Review Score of 9.2 (9.179) from 5 Reviews


Average Ratings

  • Excellent
    5
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Glennfield Care Centre?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Glennfield Care Centre

  • Sister of Resident/Service User
    2
  • Daughter of Resident/Service User
    1
  • Mother of Resident/Service User
    1
  • Wife of Resident/Service User
    1

My husband was a resident of Glenfield Care for over seven years. This was his home and he was almost always treated with respect and kindness, dignity and humour; despite his many requirements and independent nature! The whole family was made to feel welcome always.

How likely would you be to recommend Glennfield Care Centre? Extremely Likely

Overall Standard

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Average Rating:   4.5 out of 5

Dad was a resident of Glenfield for over seven years. We appreciate all the care he was given during this time. He enjoyed many activities and the lovely gardens.
Thank you for all you did until the end.

How likely would you be to recommend Glennfield Care Centre? Extremely Likely

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Average Rating:   4.9 out of 5

Every week I visit my brother and am always surprised at the love and positivity of the caring staff towards the residents foremost, but also towards their sometimes fragile visitors. It makes, what could be a challenging time, a more enjoyable time. Thank you to all.

How likely would you be to recommend Glennfield Care Centre? Extremely Likely

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Average Rating:   5 out of 5

My brother has been a resident for approximately three and a half years. The management team, carers, care assistants and nurses have been very professional, friendly and most of all caring to my brother, as well as supportive to our family. He settled in very well and it has been his home ever since. Thank you to all concerned.

How likely would you be to recommend Glennfield Care Centre? Extremely Likely

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Treated with Dignity

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Average Rating:   5 out of 5

Of course, I would prefer my son not to be in any care home, but as this is not possible I cannot think of a better place for him to be.
He is comfortable, well cared for and I believe he is loved by many of the wonderful staff.
I would also like to mention that the carers are sensitive to my needs, often offering hugs when I leave my son.

How likely would you be to recommend Glennfield Care Centre? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are currently no awards/recognitions posted yet for Glennfield Care Centre

Job Vacancies

Staff Profiles

Jude

Jude Reeve

Job Title: General Manager

Joined: 2009

Description:

Jude became the General Manager at Glennfield Care Centre in November 2009. and has been in residential care management for over 15 years. Jude trained as a nurse over 30 years ago and her qualifications include an NVQ level 4 Registers Managers Award, NVQ 3 in administration and D31/32 Assessor Award. Jude gained her Msc in Dementia studies in 2010.

Sarah

Sarah Bull

Job Title: Care Manager

Joined: 2008

Description:

Sarah became the Care Manager at Glennfield Care Centre in 2008 and has many years’ experience of working in the care home environment.
Sarah has an NVQ 4 in Care Management, an intermediate certificate in Health and Safety and has undertaken many workshops in various care related subjects.
Sarah is responsible for the running of the home in the absence of the Manager.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Glennfield Care Centre